shefali
Pharmaceuticals, 500+ employees
More than a year
“love this product!!”
Pros
Known for its ease of use, Jira allows for the differentiation of high-priority demand items, catering to both business and IT needs.
Cons
Dashboards may be occasionally frustrating to set up and use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ashley
Consumer Goods, 11-50 employees
More than a year
“Jira is easy to use”
Pros
Jira stands out as a perfect tool for tracking tasks and managing production, known for its user-friendly interface.
Cons
The mobile version feels cumbersome, suggesting the potential for an overhaul.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
4
Anonymous
Not Specified, 101-500 employees
More than a year
“Jira review by a Sales rep”
Pros
Utilized for ticketing and daily tasks among customer-facing teams, Jira proves its effectiveness.
Cons
Challenges may arise in fetching reports, such as the number of tickets created by an employee or task closure timings.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Muharrem
Computer Software, 11-50 employees
Less than 6 months
“Very easy to use!”
Pros
Boasting a user-friendly and practical interface, Jira emerges as a preferred choice for users seeking easy work tracking capabilities.
Cons
Jira, while generally effective as an interface, exhibits flaws, including occasional bugs during drag-and-drop interactions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
Less than a year
“Good stable piece of software”
Pros
The versatility of options and integrations makes this tool highly adaptable to individual needs. Seamless integration with Teams, Notion, Gitlab, and automatic recognition of issue numbers enhances efficiency significantly.
Cons
The user interface remains a notable drawback of Jira. It lacks comfort, has an outdated appearance, and contains an overwhelming number of elements in the viewport. However, it remains manageable.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
3
Anonymous
Not Specified, 101-500 employees
Less than a year
“In depth project management tool”
Pros
A standout feature is the capability to log project hours, providing valuable insights into project durations and enhancing project planning. Assigning cards to team members streamlines workflows, and the Kanban board offers a clear overview of work allocations, facilitating effective workload management.
Cons
The software's effectiveness depends on the individual inputting information. Exporting to Excel encounters issues with fields and contents. Integration with MSProject proves challenging without the cloud version.
Rating Distribution
Ease of use
10
Value for money
4
Customer Support
10
Functionality
7
Twisha
Computer Software, 500+ employees
Less than a year
“Tracking daily progress made easy”
Pros
The user-friendly interface ensures a quick and easy start.
Cons
Enhancements are required in managing backlog stories within the system.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Ankur
Hospitality, 101-500 employees
More than a year
“Great tool for project management”
Pros
Ideal for tech teams, Jira excels in its ticket system and prioritization capabilities.
Cons
The software's complexity arises from an abundance of features, making navigation intricate.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Davis
Computer Software, 101-500 employees
More than a year
“Anyone can use it, but few learn how to utilize it”
Pros
Jira fosters collaboration across organizations and inter-departmental teams. It effectively tracks work and enables seamless project handovers, enhancing the dissemination of work.
Cons
Integrating with third-party ticketing platforms poses challenges, requiring finesse and complicating the process.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Ranu
Information Technology and Services, 11-50 employees
Less than a year
“Efficient Project Planning tool for organisations”
Pros
Among the best tools for software planning, issue management, and ticket raising, Jira offers extensive customizations, including schemas and views. It effectively prioritizes critical and non-critical tasks.
Cons
Compatibility issues with Slack and a buggy ticketing system in Jira are notable. Initial customization is time-consuming, and default board settings can be confusing.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Terry
Financial Services, 101-500 employees
Less than a year
“Jira revolutionises cross-team collaboration and project management”
Pros
The kanban boards and project roadmap tools provide a strategic view of operational workloads, bug management, and more. Transforming how business teams operate, Jira enhances appreciation for time, effort, and content.
Cons
A minor gripe involves integration with Clockify, where stopping the timer on Clockify doesn't update the 'Time Taken' value on Jira issues/bugs/tasks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Sai
Information Technology and Services, 500+ employees
More than a year
“Jira - Project Management for agile teams”
Pros
Suited for Kanban and agile methodologies, Jira serves well in project and time management.
Cons
Adding sub-tasks could be more user-friendly. The current header option is not always helpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Sunil
Information Technology and Services, 500+ employees
More than a year
“Full stack project management tool.”
Pros
Jira excels in tracking tasks and integrates seamlessly with Bitbucket, facilitating branch creation directly from tasks for correlating code changes with product requirements.
Cons
The process of moving tasks between boards is time-consuming. A minimalistic view based on use case would enhance user-specific task efficiency.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Monica
Translation and Localization, 101-500 employees
More than a year
“Very useful and easy to use”
Pros
Providing an overview of all tickets, Jira allows nesting them together by application.
Cons
No noteworthy issues; the software performs as expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Ale
Banking, 500+ employees
More than a year
“Not my favorite interface”
Pros
Navigating Jira may pose challenges, but it serves the user's needs, offering quick clicks for issue management.
Cons
Navigating Jira is generally challenging for the user.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
4
Abhuday
Education Management, 500+ employees
Less than 6 months
“best software to manage all kind of process in the project”
Pros
Offering templates for developing customized workflows, Jira is user-friendly and aids in team task tracking.
Cons
The software's cost is a significant concern for smaller projects.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“Just the way to go”
Pros
Insanely easy to use, Jira is excellent for team task tracking.
Cons
A more user-friendly interface is desired for setting up substantial projects with numerous tasks.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Naomi
Telecommunications, 500+ employees
Less than a year
“Loved it”
Pros
A good tool for a smooth workflow experience in business collaboration, Jira provides ample customization options and add-ons.
Cons
Jira's user interface is complicated, making task management difficult.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“Good customizable tool for project management”
Pros
Jira's flexibility allows extensive customization and the incorporation of numerous add-ons, enhancing its utility for various tasks.
Cons
Effective when widely adopted; data can become outdated if not universally used across teams.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
7
Ayodeji
Health, Wellness and Fitness, 101-500 employees
Less than a year
“Very convenient and ease to use project management tool.”
Pros
Jira facilitates easy task planning and progress tracking, fostering collaboration within the organization without significant effort.
Cons
No significant faults found; the software offers adaptable features for various departments in the organization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
4