
MantisBT Reviews
Total 100 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars38%
4
Stars42%
3
Stars19%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Mike Lester
Real Estate, 101-500 employees
More than a year
“If you are looking to kickstart with a FREE bug tracker, go with Mantis
Pros
What appealed to me about MantisBT is its simple workflow for reporting, tracking, and updating bugs in projects. Instead of relying on cumbersome offline tools like Microsoft Excel, we opted for a straightforward bug tracking system to address software issues promptly.
Cons
What I found least appealing about the software is its limited feature set and lack of commercial support compared to paid alternatives.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Ratikant
Hospital & Health Care, 500+ employees
More than a year
“MantisBT Review
Pros
Its open-source nature makes project management effortless, particularly in defect management.
Cons
No complaints from my end; it functions well with an easy-to-use interface.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Chethan
Information Technology and Services, 500+ employees
Less Than 6 months
“MantisBT is a popular open source bug tracking tool and easier to use.
Pros
MantisBT is a lightweight and user-friendly bug tracking software. Its popularity stems from easy installation and quick setup. Built on PHP and MySQL, it offers customizable features and effective notifications. Administrators can easily manage user roles and access controls, making it ideal for new users with a shorter learning curve.
Cons
MantisBT boasts some desirable features but also suffers from drawbacks. It is relatively slow, the UI lacks appeal, and there are security concerns due to its open-source nature.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, 51-100 employees
Less than a year
“Nice Opensource Bug Tracking Tool
Pros
Mantis is easily configurable and serves as a valuable open-source tool.
Cons
Obtaining support can be challenging due to its limited user base. Setting up a work environment on a Linux system is particularly troublesome.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Dileesha
Information Technology and Services, 101-500 employees
Less Than 6 months
“Good to keep track of your issues !
Pros
MantisBT allows tracking issues across multiple projects with ease. Users can attach relevant screenshots and documents, simplifying bug tracking throughout its lifecycle.
Cons
I appreciate UI enhancements and improvements in reporting capabilities.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Anonymous
Not Specified, 51-100 employees
More than a year
“Path of the bug.
Pros
It is both user-friendly and free software.
Cons
It offers fewer features compared to other software options.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
sahil
Computer Software, 51-100 employees
More than a year
“Best bug tracking tool
Pros
Mantis is incredibly user-friendly, enabling easy bug assignment to developers and straightforward bug tracking for team leads.
Cons
It lacks comprehensive reporting capabilities and may not be in high demand.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Bharat
Computer Software, 500+ employees
More than a year
“Bug tracking tool
Pros
this software is an easy-to-use bug tracking tool, facilitating daily task submission and tracking. Its simplicity makes it a popular choice among companies for testing purposes, allowing testers to attach screenshots and documents effortlessly.
Cons
The user interface appears outdated, and bulk data uploading can be unreliable.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
“Gets the job done
Pros
As a non-developer, I found Mantis straightforward and easy to use. Referencing past tickets and submitting new ones was simple and fast. The status change logs and comment section kept me informed and email notifications were a plus.
Cons
Having switched to JIRA, I can acknowledge that Mantis is quite basic. It gets the job done but lacks certain features and could use a visual update. Despite my initial confusion, it served our startup operations adequately.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
“Tracking and having control of issues in one place
Pros
I like being able to view the complete history of an issue, including assignments and status changes.
Cons
Some options in the selection list are unclear or seem duplicated, warranting review.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maria Agnes
Information Technology and Services, 500+ employees
More than a year
“Simple but good bug tracking tool, serves its purpose
Pros
MantisBT is an excellent platform for tracking issues across multiple projects and users. Despite its simple interface, it packs all the necessary features expected from a bug tracking platform, making it ideal for new users or startup operations.
Cons
Although the UI is clear, it lacks the customization options found in other bug tracking tools like JIRA.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 51-100 employees
More than a year
“Web Interface Bugtracker
Pros
My favorite aspect of this bug tracker is that it doesn't require any software installation; just connect to the server and start working.
Cons
It is inconvenient that attachments need to be downloaded for viewing. Integrating a viewer within the tool would be beneficial.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Infiyaz
Computer Software, 1-10 employees
More than a year
“Extremely handy tool for the team
Pros
It simplifies bug monitoring and provides real-time information on who is handling each bug.
Cons
While the UI might initially intimidate end-users, familiarity tends to alleviate concerns.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Amandeep
Accounting, 51-100 employees
More than a year
“User friendly Open source bug tracker system
Pros
Their aids project collaboration and progress tracking in software development, offering automated email notifications and customizable issue filtering options.
Cons
The interface is simplistic but could benefit from some enhancements.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 101-500 employees
Less Than 6 months
“I used mantisBT to learn about a bug tracking software as I was studying in university.
Pros
mantisBT's user interfaces are incredibly user-friendly. The pages are color-coded for easy recognition, and the forms are straightforward. Customizable bug tracking, search and filter tools, and notifications enhance the bug tracking process plus, it accommodates different user levels for accessibility.
Cons
MantisBT is not particularly suited for agile programming, and its interface might feel too technical for non-technical users, potentially causing a gap in user experience between technical and non-technical users.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Elcenir
Not Specified, N/A employees
Less Than 6 months
“A project manager and super easy to manage activities, done in PHP
Pros
I found it to be an excellent software for project management. I utilized it for four months during a legal system development project where I primarily supervised participant activities. It is web-based and offers both a free and accessible PRO version.
Cons
Compared to others like Jira or Trello, this software may lack in interface quality, but it certainly gets the job done functionally.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, 500+ employees
More than a year
“Feature Rich bug tracker
Pros
it excels in tracking multiple projects and users, offering excellent filtering options and various functionalities in a user-friendly manner. Different user levels ensure efficient issue management, providing in-depth project information and facilitating task tracking effectively.
Cons
The UI is not very user-friendly, especially for non-technical individuals. Understanding concepts like child and parent classes can be challenging at first glance. Additionally, the proximity of the "Bug Update" and "Bug View" links can lead to confusion during task updates.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Chad
Not Specified, N/A employees
Less Than 6 months
“A great tool for keeping track of various bugs and issues.
Pros
The fact that Mantis is both free and open-source is fantastic. Our development team integrated it swiftly into our information system for bug tracking and plans to expand its use to an online helpdesk ticket system.
Cons
Being open-source, there are occasional bugs inherent in the software. Access permissions can sometimes become convoluted, lacking an easy method to delegate specific access levels.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
“Easy to involve the costumer in tracking of issues
Pros
One of the highlights of this product is its ease of use in tracking software development issues. Clients can easily participate in the process, from issue identification to resolution.
Cons
There seems to be an abundance of similar states for an issue, raising questions about customization or whether these come as default settings.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mark
Not Specified, 101-500 employees
More than a year
“Job logging software
Pros
Using the software, I could easily log, track, and trace current and ongoing jobs. Timelines and grading features allowed for efficient processing of logged jobs within specified timeframes.
Cons
For the average user, navigating this software might initially pose challenges. However, with sufficient training, users can become comfortable with its functionality.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8