Total 523 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

33%

3

Stars

11%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Alyssa

Information Technology and Services, 51-100 employees

More than a year

5.0
March 2021

Mavenlink Review

Pros

We appreciate the ability to share a workspace with clients.

Cons

It is cumbersome and challenging to obtain reporting. The general space used for reporting results in scroll bars within scroll bars.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Anthony

Marketing and Advertising, 51-100 employees

Less than a year

5.0
March 2021

Tonys Mavenlink review

Pros

Adding dates/times for each task worked on is straightforward.

Cons

Difficulty in finding projects that I am not assigned to.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

B

Ben

Computer Software, 500+ employees

More than a year

5.0
February 2021

Bells n Whistles Exist but Might be Hidden to Novice

Pros

Various ways and places to perform specific tasks, such as tracking time and allocating time in the resource planner or task-level view, along with the availability of project templates.

Cons

For novice users or those with simpler needs, this product can be overwhelming.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

T

Tim

Research, 51-100 employees

More than a year

5.0
February 2021

Limited Use and Just a Few Hiccups

Pros

Once I know where to track my hours, it's super easy to use.

Cons

Some hiccups include editing hours on an item already added to the timesheet. Deleting an item requires too many clicks, and the confirmation prompt feels extraneous. It would be convenient to be added to a project within the tool instead of sending a message to the PM.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

D

Deepak

Information Services, 500+ employees

More than a year

4.0
January 2021

Scope of improvement

Pros

The application is user-friendly featuring some distinctive key functionalities not commonly found in its counterparts.

Cons

The reporting grounded in backend data remains notably restricted. Users must still download data for analytics highlighting the need for basic flexibility in creating frequently used or referenced views on data.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

8

A

Anonymous

Not Specified, 500+ employees

More than a year

4.0
January 2021

Good value all around

Pros

This tool is remarkably easy to grasp and highly intuitive. The setup was a breeze and customer support at least in 3016 (we've been clients for nearly 5 years) was outstanding. It seamlessly integrates with platforms like Salesforce offers customization through API provides client access and consistently undergoes enhancements.

Cons

Two primary concerns persist: 1. Inability to execute mass actions on tasks/milestones/issues necessitating manual edits for each task sharing similar dates status or assignee. 3. Email notification issues persist with past outages causing delayed notifications adversely affecting our workflow.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

J

Julie

Information Technology and Services, 11-50 employees

More than a year

5.0
January 2021

On the right path

Pros

Mavenlink has been a tremendous time-saver for us streamlining communication and replacing the need to juggle multiple products. It establishes a singular source of truth for project planning and management significantly reducing meetings and replacing multiple software solutions.

Cons

Every task entails a significant number of clicks. Despite having basic needs obtaining the necessary project management information involves a considerable number of clicks typically about 7 clicks away. Task scheduling proves labor-intensive with complexity to the extent that only three of us are trained on it and I'm grateful not to be one of them.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

4

A

Arman

Information Technology and Services, 51-100 employees

Less than a year

5.0
January 2021

Pro's and Cons

Pros

MVL serves as an effective PMS managing task tracking team communication resource metrics and time tracking proficiently in my experience.

Cons

Reporting operates on a 30-minute schedule instead of being on demand. In my perspective the sole area in MVL that requires enhancement is reporting. Performance issues such as significant lag in extensive projects impede efficient entry editing.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

Z

Zach

Computer & Network Security, 101-500 employees

Less than a year

3.0
January 2021

Kind of a pain but the software works

Pros

In the enterprise software realm Mavenlink stands out for its speed. Unlike other time tracking software requiring a page refresh with each entry Mavenlink eliminates the need to wait seconds after each edit in the timesheet. Mavenlink exceeds the "not clunky" standard often missed by many SaaS products.

Cons

A desktop application is essential and the process for inputting time off poses a substantial discoverability challenge. Ideally time off should be readily accessible perhaps on the sidebar or within the time and expense tab not buried four clicks deep without a useful label on the dashboard. Additionally while likely a low-priority feature the implementation of dark mode would be appreciated.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

E

Eric

Marketing and Advertising, 11-50 employees

More than a year

5.0
January 2021

Mavenlink Easy to use and Adaptable!

Pros

Marking time off and tracking working hours is effortlessly achieved with Mavenlink making it a daily-use tool that is quick easy and aligns with my needs.

Cons

The platform offers considerable flexibility facilitating easy sharing and troubleshooting with colleagues and new hires during onboarding.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

R

Rich

Architecture & Planning, 11-50 employees

More than a year

4.0
January 2021

Overall great product but search engine needs improvement

Pros

Focus on project organization task scheduling and tracking.

Cons

The search engine should excel at finding items closely related to search words overcoming misspellings or words out of order.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

R

Ridhdhi

Information Technology and Services, 11-50 employees

More than a year

5.0
January 2021

I recommend Mavenlink

Pros

Mavenlink proves invaluable for tracking project progress and budgets. The tool's ease of use and diverse reporting options are particularly appreciated.

Cons

This tool boasts numerous features and I haven't had the opportunity to explore all of its capabilities.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, 500+ employees

More than a year

4.0
December 2020

Outstanding solution for our entire workforce

Pros

Mavenlink's organized approach allows me to efficiently view tasks for current and upcoming projects add notes and tag team members. The positive experience extends to my coworkers making it highly recommended.

Cons

Customizing the main menu (projects tasks insights) based on user permissions would enhance the overall product experience tailoring it to our team's needs.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, 51-100 employees

Less than 6 months

4.0
December 2020

Great so far

Pros

Mavenlink represents a substantial improvement over our previous solution especially in data and reporting capabilities. The anticipation of leveraging more features over time adds to the positive experience.

Cons

Invoicing and time approvals present challenges due to inflexibility not aligning with our business processes necessitating workarounds.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

V

Val

Marketing and Advertising, 51-100 employees

More than a year

5.0
December 2020

One Source of Information

Pros

Mavenlink provides essential insights into team workload and ensures projects stay on schedule and within budget.

Cons

Simplifying reporting would enable more users to work within it.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

3

Functionality

4

C

Chanpreet

Biotechnology, 1-10 employees

Less than a year

5.0
November 2020

Every day getting Better

Pros

Swift setup tailored to our unique work requirements with custom reporting that significantly eases our workload.

Cons

While ideal for our needs there are occasional instances of slowness.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

A

Adrianna

Marketing and Advertising, 101-500 employees

More than a year

4.0
October 2020

Works for what we need

Pros

Mavenlink offers comprehensive visibility across the agency characterized by its high level of customizability.

Cons

The tool's complexity includes features better suited for other disciplines or left unused. Data syncing and lag pose challenges necessitating workarounds but are not ideal.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

6

M

Mustafa

Information Technology and Services, 101-500 employees

Less than a year

4.0
October 2020

Mavenlink review

Pros

The software's ease of use intuitive features and accessibility of all functionalities contribute to a centralized project management solution. Linking project workspaces and providing portfolio views enhance organization-wide project understanding.

Cons

Embedding reporting on projects especially status reports and project Gantts needs improvement. Gantt view's dependency management can also be enhanced and task and Gantt views should offer customizable columns.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

M

matthew

Accounting, 500+ employees

More than a year

5.0
October 2020

Great ERP Tool

Pros

Mavenlink's great features user-friendly interface and supportive team across design implementation build and maintenance make project management time entry and reporting seamless and robust.

Cons

Mavenlink integrates with other products like Teams and Adobe. The support team is responsive and receptive to new ideas fostering a comfortable environment for proposing innovations.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

E

Evan

Environmental Services, 1-10 employees

Less than a year

4.0
September 2020

Highly customizable endlessly helpful

Pros

Mavenlink's robust and highly customizable nature allows endless opportunities to tailor it to specific business needs. When properly configured it serves as a powerful business tool.

Cons

Navigation can be overwhelming with numerous ways to perform similar tasks and often undiscovered features. It may be intimidating for new users and less intuitive compared to other products.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

9

Functionality

8