Mavenlink

Mavenlink Reviews

Claimed

Claimed

Total 416 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

31%

3

Stars

11%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

C
Caitlin

Not Specified, 500+ employees

Less than a year

5.0

“Great PM Software”

Pros

Mavenlink is praised for its ease of use in collaborative work quickly adopted by new hires. It is relied upon for communication across various stages of project management.

Cons

A dedicated mobile app with push notifications is suggested as a valuable addition to Mavenlink enhancing its mobile usability.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

6

C
Chris

Architecture & Planning, 1-10 employees

More than a year

5.0

“Mavenlink provide time and project management features in one platform”

Pros

Highlighted for easy addition of projects and users Mavenlink simplifies roles and invites users to specific projects reducing confusion and streamlining project lists.

Cons

The expense for small businesses like theirs is noted to be high after the initial discounted year. Volume licensing benefits larger companies which unfortunately is not available for smaller businesses.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 11-50 employees

Less than a year

5.0

“Good Software with potential”

Pros

The time tracking feature is singled out as the most liked aspect of Mavenlink requiring employees to choose a project and milestone for timesheet entries.

Cons

Displeasure is expressed with the use of "Groups" for client information finding it clunky without a quick click from the project to the client "group" page and vice versa.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

R
Ron

Architecture & Planning, 1-10 employees

More than a year

3.0

“Very receptive customer support”

Pros

Acknowledged for being receptive to suggestions and a good time management tracking program the Mavenlink team is noted for its responsiveness.

Cons

Project management resources are considered lacking with the project correspondence section being cumbersome and not very intuitive. Additionally the Chrome plug-in is reported to crash periodically.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

10

A
Anonymous

Not Specified, 1-10 employees

More than a year

4.0

“Permissions and great API access”

Pros

Mavenlink offers extensive controls for permissions particularly beneficial for larger teams. The software provides various integration avenues including API Zapier and proprietary connections.

Cons

It would be beneficial if they introduced their own mobile application and a feature for in-app communication.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

6

Functionality

8

A
Anonymous

Not Specified, 51-100 employees

Less than 6 months

4.0

“Mavenlink it's pretty good at what it does”

Pros

It's easy to compartmentalize hours and expenses effectively maintaining budgets across numerous concurrent projects.

Cons

The initiation process might pose challenges particularly depending on the strictness of group joining capabilities.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

A
Anonymous

Not Specified, 11-50 employees

More than a year

5.0

“Mavenlink Review”

Pros

Task management is simplified with the capability to duplicate tasks as templates once imported. The feature of updating project managers/admins on completion progress saves time and reduces unnecessary communication.

Cons

Task organization requires refinement to prevent confusion and there is a need for improved user permissions to restrict updates to authorized individuals.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

7

Functionality

3

M
Misha

Computer Software, 500+ employees

Less than 6 months

5.0

“Allows for great transparency between teams”

Pros

Mavenlink facilitates the creation of visible project plans enhancing inter-departmental visibility. Assigning tasks within the project plan streamlines staff to-do lists.

Cons

Some fields within project templates provide detailed information yet obtaining a report on that detail lacks a straightforward method.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

A
Angel

Computer Software, 500+ employees

Less than a year

4.0

“Mavenlink Review”

Pros

A versatile software Mavenlink excels in time tracking task management collaboration and resource allocation. Its customizable nature allows alignment with your brand.

Cons

Initially the software can be overwhelming and additional training resources would be appreciated.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

10

S
Samantha

Architecture & Planning, 1-10 employees

More than a year

4.0

“Mavenlink is a good software service for time entry and management”

Pros

Integration with Google Chrome enhances the time entry process providing a convenient add-on. Customer support is responsive addressing support tickets and queries promptly.

Cons

The project management aspect feels incomplete almost hastily put together and exhibits a somewhat dated quality.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

G
Gary

Internet, 11-50 employees

More than a year

5.0

“Enterprise Solution for Small Business”

Pros

Mavenlink serves as a formalized project management tool improving internal processes. Real-time project metrics contribute to effective planning.

Cons

Users express a desire for a more robust integration specifically with Salesforce and email functionalities.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

P
Peter

Mechanical or Industrial Engineering, 11-50 employees

More than a year

3.0

“Missing some key features”

Pros

Over three years of use Mavenlink's integration with Chrome browser via a plug-in for time tracking without additional logins proved beneficial.

Cons

The accounting department faces significant concerns due to the software's inability to seamlessly work with Quickbooks Online leading to duplicated tasks especially for Canadian users.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

6

F
Femi

Accounting, 1-10 employees

More than a year

4.0

“Kimble is nimble”

Pros

Kimble offers full functional automation streamlining processes through flowchart-based automation.

Cons

While not having many complaints mastering Kimble demands a substantial investment of time and energy.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

8

R
Ryan

Management Consulting, 500+ employees

More than a year

4.0

“Great to see time and communication”

Pros

Accessing Mavenlink as a freelancer enhances tracking capabilities providing a more straightforward experience.

Cons

Logging in as someone required to approve invoices feels unconventional.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

10

A
Andrew

Information Services, 11-50 employees

More than a year

5.0

“Great Product for an SME”

Pros

The clean and intuitive Dashboard and project spaces facilitate effective project management. Project health checks and insights contribute to comprehensive reporting.

Cons

Suggestions include enhancing the integration between timesheets and scheduling tools.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

M
Morgan

Marketing and Advertising, 11-50 employees

More than a year

4.0

“Efficient Project Management System”

Pros

Mavenlink efficiently organizes individual projects tasks and subtasks serving as a centralized repository. It simplifies communication information storage and project status updates.

Cons

Recurring projects encounter occasional challenges in repeating correctly necessitating manual adjustments.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

6

Functionality

10

A
Anonymous

Not Specified, 101-500 employees

Less than 6 months

4.0

“Great tool for tracking time spent on work”

Pros

Mavenlink proves highly useful for tracking project hours and ensuring timely completion. Project managers find it valuable for effective project management.

Cons

Acknowledging a learning curve users find the tool effective once accustomed despite its feature-rich environment.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

B
Brandon

Architecture & Planning, 1-10 employees

More than a year

3.0

“Leaves much to be desired”

Pros

Mavenlink's time entry and task assignment features eliminate manual time tracking enhancing efficiency.

Cons

The inability to link with Quickbooks results in duplicated accounting tasks contradicting the aim of streamlining with Mavenlink.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

4

J
John

Computer Software, 101-500 employees

3.0

“Too Many Features Not Enough Focus”

Pros

The polished web interface and responsive customer support make Mavenlink suitable for groups focusing on a single large project.

Cons

Not suitable for teams managing numerous medium-sized projects some find the software overwhelming and cumbersome for day-to-day tasks.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

7

Functionality

6

K
Karen

Architecture & Planning, 1-10 employees

Less than a year

3.0

“Difficult to use and on-board employees”

Pros

Mavenlink's project management features streamline resource allocation for staff time over a year of use.

Cons

Slow initial onboarding and the inability to integrate with Quickbooks led to user dissatisfaction.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

9

Functionality

6