Mavenlink Reviews
Total 523 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars53%
4
Stars33%
3
Stars11%
2
Stars2%
1
Stars2%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Priya
Computer Software, 101-500 employees
More than a year
“Mavenlink - 3.5 stars
Pros
The intuitive nature of Mavenlink makes time tracking easy offering multiple user options. The system's design and available reporting resources enhance the overall experience.
Cons
Master planning and PM tasks pose challenges from a budget perspective. Viewing budgets and managing projects for multiple users in the UI is difficult requiring reliance on exports and reporting.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
9
Functionality
8
Marvin
Marketing and Advertising, 11-50 employees
More than a year
“Great tool for day to day task management and project planning!
Pros
Mavenlink's easy-to-use interface facilitates daily task and project management making day-to-day operations remarkably straightforward.
Cons
Projects with numerous tasks can slow down causing frustration while dragging tasks around.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Sara
Computer Software, 11-50 employees
More than a year
“Mavenlink feedback
Pros
The reporting and project overview features prove highly beneficial allowing budgeting toward individual tasks/milestones. The capability to view staff availability and schedule them for specific project days adds to its value.
Cons
Allocating the same amount of time per user across a long period proves frustrating and time-consuming requiring individual adjustments each week. Recurring staffing options could streamline this process.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
8
Hans
Marketing and Advertising, 500+ employees
More than a year
“Flexible platform engaged support team always getting better.
Pros
Mavenlink is designed to accommodate various work styles and is highly configurable to individual preferences. Its seamless integration with Salesforce and Active Directory ensures synchronization with other systems.
Cons
The Insights reporting platform is powerful but complex to configure. Experience querying relational databases like SQL is beneficial but assistance from the support team and documentation is often necessary for custom report adjustments.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Anonymous
Not Specified, 51-100 employees
More than a year
“Use Mavenlink for Complex Project Tracking
Pros
Utilizing Mavenlink with a team of over 50 members proves useful for project tracking by client and utilizing the Gantt chart.
Cons
Updating project dates for numerous projects in Mavenlink with its hundreds of projects can be cumbersome with features sometimes challenging to grasp.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
6
Nick
Computer Software, 500+ employees
Less than a year
“Mastering Mavenlink
Pros
The software's functionality ease of self-learning speed and navigational simplicity make task and time tracking straightforward. Abundant out-of-the-box analytics and insights further enhance its utility.
Cons
There's a learning curve when delving into functionality and setting up reports. The high level of customization can be overwhelming and the interface lacks attractiveness with no unnecessary distractions.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Shannon
Computer Software, 51-100 employees
Less than a year
“Much easier than our previous software
Pros
Logging time tracking is effortlessly accomplished with Mavenlink.
Cons
Editing time tracking when rejected and accessing month-to-day utilization in reporting can be challenging at times.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
6
Functionality
8
Andy
Information Technology and Services, 11-50 employees
Less than a year
“Getting better
Pros
Mavenlink boasts robust reporting integration with NetSuite hierarchical team management and an activity feed.
Cons
Significant improvement is needed in ease of use with a call for user-configurable workflows and fields. User roles and security lack flexibility and the interface and reporting seem designed by someone unfamiliar with using the application daily.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
6
Functionality
4
Deepu
Hospital & Health Care, 101-500 employees
Less than 6 months
“Mavenlink in an Agile SaaS environment
Pros
Mavenlink allows well-organized information and the capture of relevant data fields for a project.
Cons
The interface is sluggish and real-time reporting is lacking.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
8
Jason
Information Technology and Services, 11-50 employees
Less than a year
“Mavenlink
Pros
This intuitively designed software application offers excellent collaboration tools.
Cons
No cons have been experienced while using this tool.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
8
Brendan
Management Consulting, 51-100 employees
More than a year
“Good system but some frustrating issues
Pros
From an ease-of-use perspective Mavenlink's straightforward time entry and project creation are complemented by access to numerous reporting features particularly valued by leadership.
Cons
Three major issues are noted: 1. The software's occasional slowness exacerbated during extensive project edits. Customer service's suggestion to clear the cache offers only a temporary solution. 3. A desire for a simple place to view a team member's total hours on a project as the current view only shows time assigned to individual tasks necessitating manual calculations. 3. A request for Mavenlink to automatically distribute time when tasks are extended or shortened.
Rating Distribution
Ease of use
4
Value for money
7
Customer Support
6
Functionality
4
Gene
Civil Engineering, 11-50 employees
More than a year
“Mavenlink is a useful tool
Pros
Mavenlink's flexibility extends to customization of task lists project fields and more.
Cons
Gantt Schedule is challenging to display and although powerful the application for creating reports is not user-friendly.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Caroline
Marketing and Advertising, 11-50 employees
More than a year
“We're Making it Work
Pros
The consolidation of all projects tasks time and budgets in one central place is a feature I love about it.
Cons
Constantly seeking information relevant to individual needs is necessary. Relying on email notifications considered outdated in the digital realm proves unhelpful. Incorporating features like push notifications and in-application alerts would significantly benefit users. The mobile version is practically unusable and the software appears slow to update and integrate new features requested by users.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
6
Functionality
3
Jessica
Information Technology and Services, 51-100 employees
More than a year
“Just Ok
Pros
The project view meets my expectations and the ability to sort projects is something I find beneficial.
Cons
Budget visibility is lacking and a breakdown of everyone's hours without running a report is desired.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Prachi
Public Relations and Communications, 500+ employees
Less than 6 months
“Mavenlink Review
Pros
It proves to be user-friendly for project management fostering smooth communication among colleagues.
Cons
Initial navigation can be challenging.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Quinn
Consumer Services, 101-500 employees
More than a year
“Mavenlink - how an accountant uses it
Pros
I appreciate the collaborative nature allowing work across all facets of a company.
Cons
Confusion arises especially for new users in locating specific reports.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
richard
Marketing and Advertising, 51-100 employees
More than a year
“Easy for simple organisations
Pros
Getting started is straightforward particularly for businesses with uncomplicated operations.
Cons
Limited customization and each adaptation having subsequent impacts make the tool less flexible.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
9
Functionality
6
Payam
Computer Software, 101-500 employees
More than a year
“Personal Feedback
Pros
The software offers flexibility in tracking timesheets ensuring a high level of user-friendliness.
Cons
The tool has met expectations well and no issues are currently identified.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Jessica
Pharmaceuticals, 11-50 employees
More than a year
“What You See is What You Get
Pros
Mavenlink serves as a comprehensive platform for managing contracts resources time billing and more.
Cons
Mavenlink despite its many features lacks intuitiveness posing a steep learning curve for managers. It proves simpler for employees entering their time but involves a lengthy process for project setup. The system lacks excitement and adding colors to reports could enhance user interest.
Rating Distribution
Ease of use
4
Value for money
7
Customer Support
6
Functionality
8
Bill
Computer Software, 11-50 employees
More than a year
“Mavenlink Reporting
Pros
The ability to track project budget time is critical for our business and Mavenlink plays a crucial role in this aspect.
Cons
The inability to configure and maintain the display of a desired number of tasks is a drawback.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6