Mavenlink Reviews
Total 523 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars53%
4
Stars33%
3
Stars11%
2
Stars2%
1
Stars2%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jaeho
Marketing and Advertising, 11-50 employees
More than a year
“Mavenlink is decent.
Pros
It is user-friendly mobile-friendly and responsive in its operations.
Cons
Two-factor authentication is not mandatory by default.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
6
Chelsea
Fund-Raising, 51-100 employees
Less than a year
“Mavenlink
Pros
Managing multiple users is straightforward with this system especially for efficient time tracking.
Cons
After project completion difficulty arises in locating it again.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
6
Functionality
8
Moon
Information Technology and Services, 11-50 employees
More than a year
“Good Project mgmt tool linking to NetSuite but lack of customizations to cater to business needs
Pros
The capability to link to NetSuite records through integrations and view utilization and project budget versus actuals is a valuable feature.
Cons
Task tracking features such as assignee commit date and task role visibility on time entries present challenges. Task columns are challenging to adjust for different team members' usage.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
6
Bryant
E-Learning, 101-500 employees
Less than 6 months
“Robust platform that can benefit multiple departments.
Pros
It provides robust project plans and tracking catering to the needs of our entire team not just professional services.
Cons
Small nuances client collaboration and simplifying or removing unnecessary elements on the site are suggested improvements. Mandatory field customization is desired for specific needs.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Paul
Computer Software, 51-100 employees
Less than a year
“It's OK but needs a makeover and modernization
Pros
Time entry and project feed functionalities are reliable and meet expectations.
Cons
Clunky task views lack of auditability for changes irrecoverable deletions and limitations for agile projects are drawbacks.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
9
Functionality
8
Matt
Architecture & Planning, 11-50 employees
More than a year
“Still leading the way but can improve
Pros
Mavenlink remains a leader by providing a fully-featured product adaptable across different industries.
Cons
Major complaints include customization issues for printing schedules deficiencies in the mobile app and the need for better integrations into other computer and mobile apps.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
4
Bridget
Professional Training & Coaching, 11-50 employees
Less than a year
“Still waiting to feel it's been worth it
Pros
Master planning is easy to use and understand proving to be one of the most useful features for our company.
Cons
Project management features are deemed lacking with the software primarily serving as resourcing software with cumbersome project management features.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
9
Functionality
8
Anonymous
Not Specified, 11-50 employees
Less than a year
“OK for the basics advanced functionality is either missing or not well implemented
Pros
The software stands out for its ease of use reporting capabilities and efficient handling of project financials.
Cons
The M Bridge integration platform is criticized for being a failure with weak and poorly designed time entry absence of subprojects and limited user permission options.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Julie
Graphic Design, 51-100 employees
More than a year
“Great Project Management Tool
Pros
I appreciate the user-friendly interface of Mavenlink including the easy navigation of the side menu bar. The time entries and timesheet interface make it easy to create invoices and expense reports.
Cons
Reporting lacks intuitiveness leading to questions for the admin. Education on report-pulling might address these concerns.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Mark
Computer Software, 101-500 employees
Less than a year
“Great
Pros
It's an excellent software that enables us to successfully complete projects.
Cons
The software works well for its intended purposes but additional mobile functions are suggested for improvement.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Aya
Non-Profit Organization Management, 11-50 employees
Less than a year
“Review
Pros
The interface is likable easy to use and contains comprehensive information about the projects I manage.
Cons
Reporting and resource management are perceived as messy and complicated.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
6
Jonathan
Marketing and Advertising, 11-50 employees
More than a year
“Disappointed
Pros
Mavenlink is very robust and the integrated time tracking feature is a notable advantage.
Cons
Disappointment is expressed with the tool's performance relative to its price contemplating a shift away from Mavenlink before the next renewal.
Rating Distribution
Ease of use
3
Value for money
5
Customer Support
7
Functionality
6
Angela
Environmental Services, 1-10 employees
More than a year
“works for our needs
Pros
It effectively tracks staff time and the process of approving time and generating reports is straightforward.
Cons
The inability to adjust invoices to suit specific needs is highlighted as a limitation.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
3
Aaron
Information Technology and Services, 51-100 employees
More than a year
“Reliable application but not a joy to use
Pros
Stable and reliable Mavenlink has never experienced downtime. I also value its capacity to store all workflow information even if locating it may require some navigation.
Cons
Issues with task deadlines billed hours visibility and message display preferences are mentioned. The color scheme is considered dull lacking boldness.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
6
Kelsey
Design, 51-100 employees
More than a year
“MavenLink for the Win
Pros
MavenLink meets our need for a unified system covering task tracking budget tracking project schedules time entry and resource management. It eliminates the need for multiple tools.
Cons
Despite numerous features the absence of sufficient instructional videos is noted contrasting with competitors.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Nicole
Marketing and Advertising, 11-50 employees
More than a year
“Mavenlink for the win!
Pros
The ability to sync time into QuickBooks for invoicing and its utility for time tracking and project management are aspects I love about Mavenlink.
Cons
Sub-tasks not transferring to QuickBooks for billing complicates grouping and subtotaling.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Kaneesha
Marketing and Advertising, 51-100 employees
More than a year
“A tool that encompasses meany features and functions
Pros
The product's user-friendly nature and its capability when strategically implemented with the right onboarder align well with a company's needs.
Cons
The tool's sophistication prompts a desire for more support from the integration team without additional costs. Project management functions are deemed tedious and in need of improvement.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
6
Anonymous
Not Specified, 51-100 employees
Less than a year
“Managing resources and reporting with Mavenlink
Pros
Mavenlink efficiently handles tasks resources clients and budgets for our team. It simplifies profitability tracking dynamic reporting team member assignment and future utilization prediction.
Cons
Evaluating a potential transition from a renowned PM software we are contemplating integrating Mavenlink into our operations. While effective it requires some tweaking especially in the search feature and may not be the ideal choice for construction-based consultancy.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
10
Anonymous
Not Specified, 101-500 employees
More than a year
“Mavenlink is great for an insight to your business
Pros
Mavenlink offers our leadership a real-time business overview dynamically reflecting updates to schedules in reporting.
Cons
I wish Mavenlink had more Microsoft Project functionality for project management. Additionally a feature allowing users to "publish" schedules to a web server for external viewing without logging in would be valuable.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Guy
Information Technology and Services, 101-500 employees
Less than 6 months
“Excellent User Interface
Pros
Project task management sees a significant improvement replacing our legacy product. Mavenlink's user interface and diverse task types eliminate the need for external tools like MS Project. The inclusion of issues in task types and a user-friendly GANTT view for changes make task management more efficient for project managers.
Cons
Awaiting the crucial feature of copy/pasting similar tasks to enhance time-saving efficiency.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8