Total 523 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

33%

3

Stars

11%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Jaeho

Marketing and Advertising, 11-50 employees

More than a year

5.0
September 2020

Mavenlink is decent.

Pros

It is user-friendly mobile-friendly and responsive in its operations.

Cons

Two-factor authentication is not mandatory by default.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

6

C

Chelsea

Fund-Raising, 51-100 employees

Less than a year

3.0
September 2020

Mavenlink

Pros

Managing multiple users is straightforward with this system especially for efficient time tracking.

Cons

After project completion difficulty arises in locating it again.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

8

M

Moon

Information Technology and Services, 11-50 employees

More than a year

4.0
September 2020

Good Project mgmt tool linking to NetSuite but lack of customizations to cater to business needs

Pros

The capability to link to NetSuite records through integrations and view utilization and project budget versus actuals is a valuable feature.

Cons

Task tracking features such as assignee commit date and task role visibility on time entries present challenges. Task columns are challenging to adjust for different team members' usage.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

6

B

Bryant

E-Learning, 101-500 employees

Less than 6 months

4.0
September 2020

Robust platform that can benefit multiple departments.

Pros

It provides robust project plans and tracking catering to the needs of our entire team not just professional services.

Cons

Small nuances client collaboration and simplifying or removing unnecessary elements on the site are suggested improvements. Mandatory field customization is desired for specific needs.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

P

Paul

Computer Software, 51-100 employees

Less than a year

3.0
September 2020

It's OK but needs a makeover and modernization

Pros

Time entry and project feed functionalities are reliable and meet expectations.

Cons

Clunky task views lack of auditability for changes irrecoverable deletions and limitations for agile projects are drawbacks.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

9

Functionality

8

M

Matt

Architecture & Planning, 11-50 employees

More than a year

5.0
September 2020

Still leading the way but can improve

Pros

Mavenlink remains a leader by providing a fully-featured product adaptable across different industries.

Cons

Major complaints include customization issues for printing schedules deficiencies in the mobile app and the need for better integrations into other computer and mobile apps.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

4

B

Bridget

Professional Training & Coaching, 11-50 employees

Less than a year

3.0
September 2020

Still waiting to feel it's been worth it

Pros

Master planning is easy to use and understand proving to be one of the most useful features for our company.

Cons

Project management features are deemed lacking with the software primarily serving as resourcing software with cumbersome project management features.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, 11-50 employees

Less than a year

3.0
September 2020

OK for the basics advanced functionality is either missing or not well implemented

Pros

The software stands out for its ease of use reporting capabilities and efficient handling of project financials.

Cons

The M Bridge integration platform is criticized for being a failure with weak and poorly designed time entry absence of subprojects and limited user permission options.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

J

Julie

Graphic Design, 51-100 employees

More than a year

4.0
September 2020

Great Project Management Tool

Pros

I appreciate the user-friendly interface of Mavenlink including the easy navigation of the side menu bar. The time entries and timesheet interface make it easy to create invoices and expense reports.

Cons

Reporting lacks intuitiveness leading to questions for the admin. Education on report-pulling might address these concerns.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

M

Mark

Computer Software, 101-500 employees

Less than a year

5.0
September 2020

Great

Pros

It's an excellent software that enables us to successfully complete projects.

Cons

The software works well for its intended purposes but additional mobile functions are suggested for improvement.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Aya

Non-Profit Organization Management, 11-50 employees

Less than a year

4.0
September 2020

Review

Pros

The interface is likable easy to use and contains comprehensive information about the projects I manage.

Cons

Reporting and resource management are perceived as messy and complicated.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

6

J

Jonathan

Marketing and Advertising, 11-50 employees

More than a year

3.0
September 2020

Disappointed

Pros

Mavenlink is very robust and the integrated time tracking feature is a notable advantage.

Cons

Disappointment is expressed with the tool's performance relative to its price contemplating a shift away from Mavenlink before the next renewal.

Rating Distribution

Ease of use

3

Value for money

5

Customer Support

7

Functionality

6

A

Angela

Environmental Services, 1-10 employees

More than a year

5.0
September 2020

works for our needs

Pros

It effectively tracks staff time and the process of approving time and generating reports is straightforward.

Cons

The inability to adjust invoices to suit specific needs is highlighted as a limitation.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

3

A

Aaron

Information Technology and Services, 51-100 employees

More than a year

4.0
September 2020

Reliable application but not a joy to use

Pros

Stable and reliable Mavenlink has never experienced downtime. I also value its capacity to store all workflow information even if locating it may require some navigation.

Cons

Issues with task deadlines billed hours visibility and message display preferences are mentioned. The color scheme is considered dull lacking boldness.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

6

K

Kelsey

Design, 51-100 employees

More than a year

4.0
September 2020

MavenLink for the Win

Pros

MavenLink meets our need for a unified system covering task tracking budget tracking project schedules time entry and resource management. It eliminates the need for multiple tools.

Cons

Despite numerous features the absence of sufficient instructional videos is noted contrasting with competitors.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

N

Nicole

Marketing and Advertising, 11-50 employees

More than a year

5.0
September 2020

Mavenlink for the win!

Pros

The ability to sync time into QuickBooks for invoicing and its utility for time tracking and project management are aspects I love about Mavenlink.

Cons

Sub-tasks not transferring to QuickBooks for billing complicates grouping and subtotaling.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

K

Kaneesha

Marketing and Advertising, 51-100 employees

More than a year

4.0
September 2020

A tool that encompasses meany features and functions

Pros

The product's user-friendly nature and its capability when strategically implemented with the right onboarder align well with a company's needs.

Cons

The tool's sophistication prompts a desire for more support from the integration team without additional costs. Project management functions are deemed tedious and in need of improvement.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

6

A

Anonymous

Not Specified, 51-100 employees

Less than a year

5.0
August 2020

Managing resources and reporting with Mavenlink

Pros

Mavenlink efficiently handles tasks resources clients and budgets for our team. It simplifies profitability tracking dynamic reporting team member assignment and future utilization prediction.

Cons

Evaluating a potential transition from a renowned PM software we are contemplating integrating Mavenlink into our operations. While effective it requires some tweaking especially in the search feature and may not be the ideal choice for construction-based consultancy.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

More than a year

4.0
June 2020

Mavenlink is great for an insight to your business

Pros

Mavenlink offers our leadership a real-time business overview dynamically reflecting updates to schedules in reporting.

Cons

I wish Mavenlink had more Microsoft Project functionality for project management. Additionally a feature allowing users to "publish" schedules to a web server for external viewing without logging in would be valuable.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

G

Guy

Information Technology and Services, 101-500 employees

Less than 6 months

5.0
June 2020

Excellent User Interface

Pros

Project task management sees a significant improvement replacing our legacy product. Mavenlink's user interface and diverse task types eliminate the need for external tools like MS Project. The inclusion of issues in task types and a user-friendly GANTT view for changes make task management more efficient for project managers.

Cons

Awaiting the crucial feature of copy/pasting similar tasks to enhance time-saving efficiency.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8