Mavenlink

Mavenlink Reviews

Claimed

Claimed

Total 416 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

31%

3

Stars

11%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

PA
P. Andrew

Marketing and Advertising, 11-50 employees

More than a year

4.0

“Good tool but there are better options for cheaper”

Pros

Used and enjoyed for several years Mavenlink excels in task tracking with multiple sub-layers built-in time tracking and integrated invoicing.

Cons

Expensive compared to similar tools concerns arise about paying for every user including freelancers.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

7

Functionality

4

A
Anonymous

Not Specified, 500+ employees

More than a year

4.0

“Perfect for a growing business”

Pros

Intuitive and continually improving Mavenlink enhances project tracking and workflow efficiency.

Cons

Challenges are noted when adjusting deadlines as related tasks do not automatically readjust.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

4

P
Praveen

Information Technology and Services, 500+ employees

More than a year

4.0

“Very easy platform to engage with clients and to manage reports.”

Pros

Mavenlink facilitates client communication and project updates presenting a clear view through Gantt charts preventing confusion.

Cons

Time-consuming setup and limited date format options pose challenges for users.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

A
Anonymous

Not Specified, 101-500 employees

More than a year

4.0

“Would recommend for project based businesses.”

Pros

The valuable reporting provided by Mavenlink helps gauge project success rates through various stages.

Cons

Teams struggle with the transition in time tracking finding it less intuitive than previous software.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

6

T
Tristan

Computer Software, 11-50 employees

More than a year

5.0

“Our Next-Generation Project Management Tool”

Pros

The activity dashboard API and collaborative features contribute to improved project and people management.

Cons

Criticisms include a slow and clunky Gantt chart interface lacking executive-friendly visuals. Improvements in the mobile experience are requested.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

M
Mayur

Outsourcing/Offshoring, 500+ employees

More than a year

5.0

“Mavenlink for project management”

Pros

Mavenlink provides excellent business insights seamless file sharing and efficient project template creation.

Cons

Users express a desire for additional functionalities at more affordable price points.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

A
Anonymous

Not Specified, 11-50 employees

More than a year

1.0

“Frustrating”

Pros

With decent formatting options within task descriptions and comments Mavenlink allows for effective communication.

Cons

Criticisms include unintuitiveness missing basic features like task sorting and occasional issues with nested tasks.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

3

Functionality

3

E
Emily

Information Technology and Services, 11-50 employees

Less than a year

5.0

“Mavenlink: Excellent Productivity Tools”

Pros

The clear and easy-to-track formatting in the time entry section enhances project management flow.

Cons

A year of use without significant complaints.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

C
Claire

Transportation/Trucking/Railroad, 11-50 employees

Less than a year

4.0

“Suited for Professional Business (Mavenlink)”

Pros

Mavenlink's features enhance task organization and team collaboration, with the added advantage of compatibility with other software platforms for seamless integration.

Cons

The platform offers many features, demanding significant time to become familiar with all major details.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

D
Danielle

Graphic Design, 1-10 employees

Less than a year

4.0

“great customer-facing PMS”

Pros

The interface reminiscent of Facebook makes Mavenlink easy to introduce to clients, leveraging their familiarity with the layout for quick adoption.

Cons

It lacks robust features needed for comprehensive internal and external project management, falling short of being an all-in-one tool for my team.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

6

Functionality

3

M
Mckenzie

Consumer Goods, 500+ employees

Less than a year

4.0

“Mavenlink is a Great Project Management Tool”

Pros

Mavenlink enables seamless collaboration for our team throughout projects, allowing tailored task management and transparent progress updates. Email notifications keep me on top of multiple projects, while the integrated time tracking simplifies working with external clients.

Cons

It's a struggle to find archived projects; you need the exact title to search. Though time tracking is easy, I wish I could pause one project's time tracking and switch to another without submitting small increments frequently.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S
Stacy

Management Consulting, 500+ employees

Less than 6 months

1.0

“Awful ATS”

Pros

Kimble serves our applicant tracking needs, but I struggle to identify any positive aspects about its functionality.

Cons

The process feels cumbersome with multiple steps and slow data entry, leading to frustration.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

4

Functionality

2

K
Katarina

Automotive, 51-100 employees

Less than a year

5.0

“Easy, organized, Hepful”

Pros

Mavenlink's project-specific sections and clear layout prevent confusion, making navigation between projects effortless.

Cons

The time tracker's placement isn't noticeable enough, suggesting improvements such as a larger size or reminders.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Loreto

Retail, 11-50 employees

Less than 6 months

5.0

“Very helpful project management tool!!!!!”

Pros

Mavenlink's remote collaboration capabilities are invaluable, facilitating efficient task completion and team coordination irrespective of location.

Cons

We haven't encountered negative issues with Mavenlink yet; it meets our needs well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

Less than a year

3.0

“pretty good tool to track and bill clients for milestone and T&M work”

Pros

Mavenlink simplifies timesheet completion and links time spent to specific tasks, streamlining project deliverables.

Cons

Reporting is lacking, and the UI isn't intuitive, especially for new users trying to join projects.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

5

Functionality

7

K
Kion

Graphic Design, 500+ employees

More than a year

2.0

“Abruptly changed pricing.”

Pros

The workspace exudes professionalism and offers unlimited file storage, providing a sense of personalization and ample storage capacity.

Cons

The absence of a dedicated app and the mobile site's user interface issues detract from the experience.

Rating Distribution

Ease of use

5

Value for money

2

Customer Support

4

Functionality

4

S
Sarah

Not Specified, N/A employees

Less than a year

5.0

“I use Mavenlink every day as an administrator to add and disable users.”

Pros

The user-friendly design and functionality of this software make it easy to navigate and use effectively.

Cons

Improvements in project page layout and design are desired to enhance tracking clarity.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

S
Scott

Mechanical or Industrial Engineering, 1-10 employees

More than a year

3.0

“A good project management and time tracking resource”

Pros

Mavenlink's time tracking and allocation features, along with resource availability and scheduling, have been indispensable for us.

Cons

Integration challenges with Quickbooks Canada necessitated additional accounting work, impacting efficiency.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 51-100 employees

Less than a year

3.0

“Project management and billing software that has potential, but is clunky in the face of innovation”

Pros

Mavenlink simplifies timekeeping and project organization, with intuitive document uploads and effective search functionality.

Cons

Mavenlink's interface feels outdated compared to more streamlined alternatives, resulting in clutter and disorganization.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

D
Daniel

Not Specified, 500+ employees

Less than a year

4.0

“Mavenlink, lovely product”

Pros

Mavenlink's activity lists significantly boost work productivity and are easy to implement, facilitating analysis and insights.

Cons

Issues in the user help comment section should be addressed promptly to improve messaging functionality.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

8