Total 523 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

33%

3

Stars

11%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

G

Grace

Marketing and Advertising, 51-100 employees

More than a year

5.0
April 2020

Quick communication

Pros

In the challenging times of remote work Mavenlink significantly eases communication with peers.

Cons

So far no issues; Mavenlink operates smoothly. Commendations on maintaining good performance!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

RH

Rifaqat Hussain

Information Technology and Services, 500+ employees

More than a year

4.0
April 2020

A semi-dynamic project management platform

Pros

Integration into a CRM system is seamless allowing smooth transitions from pre-sales to project management. This includes estimation resource shaping reporting and more.

Cons

Enhancing dynamism especially from a developer's standpoint would allow organizations to customize dashboards more efficiently.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

M

Melanie

Marketing and Advertising, 11-50 employees

Less than 6 months

4.0
March 2020

Learner and find it super easy to use and customise

Pros

Mavenlink provides the ability to view all project details for all staff in a centralized location.

Cons

Introducing the ability to add one or multiple URLs to the client screen for easy access to correct links.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

L

Laura

Computer Software, 500+ employees

Less than a year

5.0
February 2020

More time back in my day. I love Mavenlink.

Pros

The consolidated project communication feature is appreciated eliminating the need to save or search for old emails. The task tracker's tag feature enhances client reminders for due deliverables.

Cons

Files section needs more structure such as the creation of folders.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

D

Danielle

Management Consulting, 1-10 employees

More than a year

5.0
February 2020

A Robust Must-Try for Service-Based Orgs!

Pros

Mavenlink's all-in-one program stands out combining project management resource management budgeting estimating time-tracking reporting and more eliminating the need for external programs.

Cons

Acknowledging a steep learning curve a UI/UX revamp is suggested for improved intuition. Resource management's dual features Master Planning and Resource Planner could be streamlined for reduced confusion.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

Z

Zaida

Construction, 500+ employees

More than a year

5.0
February 2020

Great product - highly recommended

Pros

The fantastic and intuitive UI collaborative project level features centralized project information simplified timesheet management efficient invoicing and effective task assignment contribute to a positive experience.

Cons

A minor con is the inability to drive accessibility based on project or task status. The workaround of removing resources for completed tasks is somewhat time-consuming.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D

Debra

Marketing and Advertising, 1-10 employees

Less than 6 months

4.0
January 2020

Many features but lacked the colorful UI we wanted for a creative agency

Pros

The clear left-hand navigation panel and easy project setup with budget information are highlighted as positive aspects.

Cons

Our team sought a calendar view and enhanced visibility for resource utilization. Mavenlink lacked these options and its cost less vibrant interface and comparative lack of color were factors for consideration.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

M

Matthew

Marketing and Advertising, 51-100 employees

More than a year

4.0
January 2020

Overall good with a few weak areas.

Pros

Key features like time entry individual project management integrations with Jira forecasting/planning and budget management are acknowledged. However there's room for more flexible approvals.

Cons

Areas of improvement include invoicing flexibility reporting approval processes and granularity of permissions.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

8

S

Stuart

Mechanical or Industrial Engineering, 11-50 employees

More than a year

3.0
December 2019

A good time management platform better than spreadsheet based time tracking

Pros

Mavenlink's Google Chrome interface simplifies time entry for individual projects without requiring the constant presence of the website.

Cons

Mavenlink couldn't be used for invoicing leading to redundant accounting tasks.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

K

Kathryn

Marketing and Advertising, 500+ employees

Less than 6 months

3.0
December 2019

Mavenlink Features - Pro's and Con's

Pros

Features like the stopwatch and checklist contribute to the positive user experience.

Cons

Several suggested improvements include enhanced task view options bulk task editing duplicate project/task features global search and more.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

P

Pat

Marketing and Advertising, 51-100 employees

Less than a year

4.0
December 2019

Works well for agencies

Pros

Budget tracking's ease and effectiveness coupled with the helpful Gantt view are noted though configurations may differ between finances and the budget tabs.

Cons

Task tracker sometimes experiences slow loading when moving tasks within a project. Notifications can be configured to limit unnecessary alerts.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

6

Functionality

8

P

Praveen

Computer Software, 101-500 employees

Less than a year

3.0
December 2019

Slow and inefficient tool

Pros

Mavenlink is criticized for its convoluted platform that restricts proper visibility for team members.

Cons

Mavenlink's design is considered poor hindering effective use of data for informed business decisions.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

9

Functionality

3

S

Shane

Marketing and Advertising, 500+ employees

More than a year

4.0
December 2019

Mavenlink Recomendation

Pros

Mavenlink is commended for seamless project management time tracking client billing and task management for various roles within the organization.

Cons

Towards the end of the month site responsiveness may decrease during peak scheduling times affecting speed especially when managing multiple projects and tasks.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A

Anna

Internet, 500+ employees

More than a year

4.0
November 2019

Fundamental product with uncountable interesting features

Pros

Advanced search features and an effective search bar along with time tracking capabilities contribute to efficient document retrieval and increased productivity.

Cons

While lacking significant issues the product could benefit from a more robust customer support system. It's valued for its integration capabilities.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

J

Judge

Information Technology and Services, 51-100 employees

More than a year

3.0
November 2019

8.5% price increase!?!?!

Pros

Mavenlink receives a positive review for its good UI project visibility and effective communication between team members.

Cons

External communication and user-friendly reporting are noted weaknesses.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

3

Functionality

6

A

Angela

Information Technology and Services, 500+ employees

More than a year

5.0
November 2019

Extraordinary management for even the smaller projects

Pros

Organizing and storing data managing budgets and time efficiently and accommodating working efficiencies are highlighted as unique and convenient features.

Cons

In the reviewer's opinion Mavenlink is a perfectly developed and designed product with no negatives.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M

Mike

Marketing and Advertising, 51-100 employees

More than a year

5.0
October 2019

Awesome platform that's only getting better

Pros

Mavenlink's extensive reporting functionality provides better visibility into project program portfolio and resourcing data. It enables informed business decisions with improved KPI/KRI setting and continuous platform improvement based on user feedback.

Cons

Minor issues like unclear naming/categorization in reporting suite metrics are highlighted. Improved comment functionality for timesheet approval is suggested.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

V

Viviam

Research, 1-10 employees

More than a year

5.0
October 2019

Mavenlink experience

Pros

Mavenlink consolidates tasks team communication and project Gantt charts in one place for convenience.

Cons

The pricing structure based on collaborators is considered high.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

Less than 6 months

4.0
October 2019

Time Tracking Tool for Agencies

Pros

Mavenlink is praised as a great tool for basic time tracking in a dynamic marketing agency effectively handling multiple projects and employees.

Cons

A desire for Mavenlink to be a more user-friendly project management tool is expressed noting some clunkiness in its current offerings.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

D

Dean

Computer & Network Security, 51-100 employees

Less than 6 months

4.0
October 2019

Mavenlink

Pros

The abundance of out-of-the-box reports in Mavenlink provides immediate insights into project health resource utilization and more.

Cons

Creating reports within Mavenlink is considered challenging ranking as the least liked aspect.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

7

Functionality

6