Mavenlink

Mavenlink Reviews

Claimed

Claimed

Total 416 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

31%

3

Stars

11%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R
Ryan

Mechanical or Industrial Engineering, 11-50 employees

Less than a year

3.0

“Good for time tracking, but it tries to do to much”

Pros

Mavenlink is our go-to for time tracking on projects and tasks, seamlessly integrating with our accounting department for invoicing and payroll purposes.

Cons

Mavenlink's attempt to encompass too much detracts from its effectiveness; it should focus on developing current features before adding more.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

S
Shaun

Computer Software, 51-100 employees

Less than a year

4.0

“Project Management? Mavenlink!”

Pros

Mavenlink's customizable flow charts and efficient time tracking options are highly valued by our office for their ease of use.

Cons

Functional gaps in project planning were addressed through workarounds and enhanced internal training.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

J
Jahiezer

Information Technology and Services, 1-10 employees

Less than a year

4.0

“Decent PM tool”

Pros

This platform offers essential tools for effective team project management, with a user-friendly interface suitable for quick learning and adaptation.

Cons

Pricing and the lack of a mobile app, along with occasional navigation problems, led to us discontinuing use.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

8

N
Nick

Oil & Energy, 11-50 employees

More than a year

4.0

“Good for time tracking.”

Pros

Mavenlink offers reliable cloud-based time tracking, along with role assignment and comprehensive project management features.

Cons

Limited export compatibility with Quickbooks Canada and customization options, along with a desire for additional task levels, are noted limitations.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

E
Ellen

Computer Software, 11-50 employees

Less than 6 months

5.0

“one of the best program management solutions out there !”

Pros

Mavenlink's organizational setup is flexible, allowing collaboration with contractors and clients, while its reporting capabilities enable custom reports across projects.

Cons

Better integration with downstream products like subscription management and invoicing is desired for enhanced functionality.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

M
Myca

Philanthropy, 51-100 employees

Less than 6 months

4.0

“Mavenlink is Good for Limited Uses”

Pros

Mavenlink's incorporation of P&Ls into project planning simplifies the process, meeting the expectations of project teams.

Cons

Mavenlink's attempt to cover multiple functionalities results in a lack of specialization, impacting its suitability for specific needs.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

K
Kyle

Not Specified, N/A employees

Less than 6 months

5.0

“A great project management tool”

Pros

Mavenlink effectively tracks accounting and software projects and integrates seamlessly with Quickbooks.

Cons

Price and support accessibility issues hinder seamless utilization.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

A
Andrew

Building Materials, 500+ employees

Less than 6 months

5.0

“An excellent highly adaptable system”

Pros

Mavenlink excels as a project management tool, offering flexibility and customization at an affordable price point.

Cons

Complex setup to meet business requirements and occasional complexity, particularly when used for bug tracking, are noted concerns.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

A
Anonymous

Not Specified, 500+ employees

Less than 6 months

4.0

“Lots of integrations, useful for managing a variety of teams”

Pros

Mavenlink's consolidated interface offers easy access to all features without the need to navigate through multiple pages.

Cons

The accessibility of everything from the main dashboard contributes to a cluttered interface.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

10

A
Anonymous

Not Specified, 500+ employees

Less than a year

5.0

“Best project manager out there”

Pros

Mavenlink streamlines organization and boosts productivity by centralizing projects, files, and links, with integrations enhancing functionality.

Cons

Cost is a significant drawback, potentially limiting widespread adoption within the company.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

L
Lauren

Not Specified, N/A employees

Less than a year

4.0

“Great system for time tracking, with lots of reporting capabilities”

Pros

Mavenlink accommodates vast amounts of data input and offers comprehensive reporting capabilities for easy analysis.

Cons

The multiple navigation options and scattered functionality across pages can confuse new users.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

10

A
Alister

Computer Software, 11-50 employees

Less than a year

5.0

“Good project management product”

Pros

Mavenlink offers a plethora of features catering to diverse project management needs, with flexible user access management.

Cons

High cost and rigidity in adapting to custom requirements detract from the product's appeal.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

10

R
Robin

Computer Software, 51-100 employees

Less than a year

5.0

“A very intuitive and understandable management tool”

Pros

The platform offers a comprehensive overview of project management activities, featuring robust functionalities like resource planning and fund management, making project planning and execution seamless.

Cons

Mavenlink may not facilitate easy navigation for joining project meetings on short notice. Utilizing the link received via email might be the simplest approach.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jacqui

E-Learning, 101-500 employees

Less than a year

4.0

“Easy to navigate and use”

Pros

With easily accessible templates for future projects and a useful communication tool, Mavenlink proves invaluable for project management and tracking.

Cons

The app's design is minimalist and could benefit from a more visually appealing interface. Task assignment can be time-consuming, especially without automatic reassignment to previous assignees.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

N
NEIL

Not Specified, N/A employees

Less than 6 months

5.0

“Lack of customer support makes this software not worth it”

Pros

Mavenlink appears to cover all necessary functionalities and is exceptionally user-friendly. Although I encountered difficulties setting up QuickBooks synchronization, the dashboard is impressive.

Cons

Despite minor issues and queries, obtaining assistance via phone is difficult, leading to time-consuming searches through YouTube videos or inefficient chat correspondence. Additionally, the pricing is relatively high for a small three-user office.

Rating Distribution

Ease of use

8

Value for money

3

Customer Support

3

Functionality

8

C
Cassie

Electrical/Electronic Manufacturing, 500+ employees

Less than a year

4.0

“Great project management cloud based solution”

Pros

Mavenlink offers convenient time tracking via a Chrome browser plugin, eliminating the need to access the full site. The mobile site is intuitive and operates seamlessly.

Cons

Mavenlink's capability to create tiered child tasks is somewhat limited. A larger hierarchy beyond two tiers would be beneficial.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

T
Tina

Not Specified, N/A employees

Less than 6 months

5.0

“So far it's been a great platform for project management and resourcing.”

Pros

The Gaant chart feature allows for comprehensive project mapping, incorporating user skills and providing high visibility into workload and ongoing projects. It excels not only in time tracking but also in project resourcing, timeline creation, and client communication.

Cons

When evenly distributing project hours over time, it fails to consider a user's workload capacity, potentially leading to over-scheduling.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

S
Shantanu

Information Technology and Services, 101-500 employees

Less than a year

4.0

“Rocks Mavenlink”

Pros

User-friendly functionalities such as task assignment, template creation, mobile compatibility, and integration with Google apps make Mavenlink a versatile tool for project management.

Cons

There's little to fault about Mavenlink. Enhancements in file storage for tiered folder access by clients and increased customization options for Analytics reports and invoices would be welcome.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

N
Nathan

Not Specified, 1-10 employees

Less than a year

5.0

“Excellent Project Management Solution and More!”

Pros

Mavenlink prioritizes team collaboration, enabling quick open communication. It proves invaluable for project managers in overseeing each project and ensuring team readiness for optimal customer satisfaction. It has consistently delivered outstanding results and stands as our top solution.

Cons

Our team found Mavenlink easy to adopt from day one. While it could potentially accommodate subcontractor involvement in the sales phase, this may only be relevant to users in construction companies.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Richard

Not Specified, 51-100 employees

Less than a year

4.0

“A convenient time management tool at a premium”

Pros

It simplifies the process by removing some of the unnecessary details required by other tools, enabling users to focus solely on recording essential information.

Cons

Mavenlink's packages range from slightly more expensive to significantly pricier compared to competitors.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

6