Total 523 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

33%

3

Stars

11%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

N

Neil

Information Technology and Services, 500+ employees

More than a year

3.0
October 2019

Disapointing

Pros

Mavenlink is described as easy to use with a generally pleasing user interface.

Cons

Limited features and perceived overpromising of capabilities are mentioned as drawbacks.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

3

G

Geoff

Mechanical or Industrial Engineering, 11-50 employees

More than a year

3.0
September 2019

Mavenlink was a step-up from spreadsheet based time tracking

Pros

The Google Chrome extension has proven to be excellent allowing for the addition of time entries without the need to keep a web browser open to Mavenlink's site.

Cons

The project setup allows for only one level of child tasks limiting the versatility of project management. The inclusion of multiple sub-children tasks would enhance flexibility.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

8

S

Shivani

Design, 1-10 employees

More than a year

3.0
September 2019

Mavenlink Review

Pros

Mavenlink serves as an excellent hub for files conversations and time tracking within a unified interface. Collaborating with team members is enjoyable accompanied by easy reference to relevant files and attachments.

Cons

Mavenlink lacks a calendar view which could benefit those who prefer visual representations. Confusion arises from hours allocated to a project reflecting anyone assigned to the task not just the individual assigning them.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

6

N

Nick

Mechanical or Industrial Engineering, 11-50 employees

More than a year

4.0
September 2019

Good time management SaaS solution

Pros

Mavenlink facilitates billing times to projects and individual tasks providing visibility into time spent against the project budget.

Cons

Task assignment and updates through Outlook feel clunky and could benefit from refinement.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

7

Functionality

6

A

Anonymous

Not Specified, 51-100 employees

Less than a year

4.0
September 2019

Good tool for communication among colleagues

Pros

Utilized by our company for communication project management knowledge sharing and staying connected Mavenlink allows quick tagging of teammates and offers email notifications.

Cons

The mobile app is not the greatest and doesn't seem to show the same features or setup as the online platform.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

6

A

Anonymous

Not Specified, 500+ employees

More than a year

4.0
September 2019

Solid tool for integrated project management

Pros

Mavenlink's all-in-one nature stands out as the best feature consolidating time tracking financial reporting and task assignment/management in a single efficient place.

Cons

The platform took some getting used to. While project managers found it fairly intuitive colleagues in Creative and Development had a hard time adjusting.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

6

S

Spencer

Marketing and Advertising, 11-50 employees

More than a year

4.0
August 2019

Fantastic Product Even Better Price

Pros

Having used this product for over two years it ensures our designers stay on top of their projects effectively.

Cons

No issues were encountered with the product.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

10

A

Anonymous

Not Specified, 500+ employees

4.0
August 2019

Extensive features and strong communication options

Pros

Mavenlink impresses as a solid project management program with extensive features and customization ideal for teams organizing minute details. The interface is one of the least cluttered and more intuitive ones encountered fostering client collaboration and transparency.

Cons

Navigating all the features has a steep learning curve which is expected for a program offering an extensive range of features.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

6

S

Shawn

Architecture & Planning, 1-10 employees

More than a year

3.0
August 2019

Mavenlink is good for time management and internet task assignment

Pros

Mavenlink's capability to assign time entries to individual project tasks and assign tasks to team members with status updates and completion progress stands out.

Cons

Mavenlink only allows one level of sub-tasks to be created under parent tasks. If there was the ability to create further child task levels it would be more useful.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

4

Y

Yvette

Marketing and Advertising, 1-10 employees

More than a year

4.0
August 2019

Reliable project management at a fair price

Pros

Relying heavily on the software's built-in time management features we keep projects within budget appreciating the responsiveness when issues arise.

Cons

The billing process could be improved to mesh even more smoothly with Quickbooks.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

A

Andy

Information Technology and Services, 51-100 employees

Less than 6 months

5.0
August 2019

Invaluable SW for professional services businesses

Pros

Enabling us to simplify time tracking resource planning and project accounting processes Mavenlink integrates them into one common system of record requiring minimal customization.

Cons

Overall we are very happy with Mavenlink. We would like a higher character limit for text in some notes fields and more Microsoft Office 365 and MS Teams integration capabilities.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

A

Alexi

Computer Software, 51-100 employees

Less than 6 months

4.0
August 2019

Great for certain needs

Pros

Mavenlink excels in resourcing offering easy visibility into team availability resource requests and allocation adjustments.

Cons

Custom reports and dashboards are difficult to manage and not user-friendly.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

6

Functionality

8

C

Courtney

Marketing and Advertising, 51-100 employees

More than a year

5.0
August 2019

Learning Curve Overall Very Efficient

Pros

After switching to Mavenlink over a year ago our company worked closely with Operations to incorporate new processes during a merge and rebrand. Mavenlink offered more features visuals and an overall better experience than the previous project tracking tool.

Cons

Although Mavenlink offers more features there is definitely a learning curve to using it. It did take some time to find places to input hours or track projects and our company still works closely with the Mavenlink team to discover new functionality and learn how to effectively use the software. However overall we would definitely recommend this for any marketing agency.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

7

Functionality

10

K

Kimberly

Hospital & Health Care, 500+ employees

Less than a year

5.0
August 2019

Mavenlink Effective Tool for Business

Pros

Effective for managers to monitor project status and provide information about full projects.

Cons

I do not feel it was used as much as it could have been. My company was not really monitoring use and it was usually used for large projects. I think a lot was skipped over when projects had to close as various employees thought it was hard and a waste to use.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

8

M

Maria

Facilities Services, 1-10 employees

More than a year

4.0
August 2019

Time tracking feature is good. Project Management and Invoicing features are useless

Pros

The mobile website and Chrome extension enable field technicians to track time and travel expenses immediately after leaving a site saving time on tracking entries.

Cons

Mavenlink did not integrate with our version of Quickbooks which led to us having to double the effort on the accounting side.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

8

M

Mackenzie

Public Relations and Communications, 11-50 employees

Less than 6 months

4.0
August 2019

A steep learning curve

Pros

Mavenlink serves as a comprehensive tool for tracking multiple projects across various areas providing clear budget burn visibility. It facilitates easy communication time tracking timeline development task breakdowns and is suitable for highly organized individuals.

Cons

It creates a lot of work for project managers. A lot goes into designing a project and filling it out which is very time-consuming. There is also a steep learning curve especially if you are adapting to Mavenlink after being used to different systems. The training was somewhat helpful but long boring and repetitive. While it does keep everything in one place it is difficult to adapt to using it where you would have used email Skype messenger Google Docs etc. especially if you're working with colleagues who are not so technologically savvy.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

6

C

Cindy

Marketing and Advertising, 1-10 employees

More than a year

3.0
August 2019

Mavenlink helps teams connect

Pros

Connecting with others working on the same project and sharing material is made easy using Mavenlink especially when collaborating with clients.

Cons

I found Mavenlink a little confusing to work with. I don't want to have to spend a lot of time learning how a platform works especially if I'm not using it on a regular basis.

Rating Distribution

Ease of use

4

Value for money

7

Customer Support

7

Functionality

10

K

Kelsea

Professional Training & Coaching, 11-50 employees

Less than 6 months

5.0
July 2019

Great for consulting firms looking to get their house in order

Pros

Mavenlink is excellent for collaboration on task lists ensuring consistency across project deliveries. Continuous improvement is evident catering to consulting firms' needs.

Cons

There are some features we'd like to see but we have confidence that the team is hearing our needs and will address them.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

O

Olesya

Marketing and Advertising, 11-50 employees

More than a year

4.0
July 2019

Costly software

Pros

The software boasts numerous features for project management.

Cons

Very expensive and often can be complicated to use.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

6

S

Steve

Internet, 1-10 employees

More than a year

5.0
June 2019

Project Management

Pros

Mavenlink proves effective for resource planning project accounting and project management offering flexibility and robust reporting capabilities.

Cons

I can't think of any cons at the present moment.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10