Mavenlink Reviews
Total 416 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars55%
4
Stars31%
3
Stars11%
2
Stars2%
1
Stars1%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Not Specified, N/A employees
Less than a year
“Mavenlink helped our project management but fell short of the needs for a creative organization.”
Pros
Mavenlink's customization options and detailed analytics have simplified our processes.
Cons
I found the Gantt feature to be quite frustrating, and it didn't streamline project and time management as promised.
Rating Distribution
Ease of use
3
Value for money
2
Customer Support
4
Functionality
7
Computer Software, 11-50 employees
Less than a year
“Excellent platform for team organization!”
Pros
Setting up projects and logging hours is incredibly easy with Mavenlink. The platform's accessibility to logged hours and ability to categorize billable and non-billable time are impressive.
Cons
N/A
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
More than a year
“Is used for daughter's piano lessons”
Pros
This app has greatly improved our ability to organize assignments and communicate with teachers. The option to upload videos or pictures adds to its usefulness.
Cons
It is simple the best. no cons to mention from my side
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 11-50 employees
Less than 6 months
“Very simple to use.”
Pros
The software's simplicity in task assignment and interface navigation is commendable.
Cons
N/A
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Not Specified, N/A employees
Less than 6 months
“LOVE THE CHARTS!!”
Pros
The customizable flow charts and time tracking options are standout features. The software's user-friendliness and lack of unnecessary complexity make it accessible to the entire office.
Cons
No cons
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Not Specified, N/A employees
Less than a year
“This tool has been great for organizing our projects.”
Pros
The ease of use and quick project tracking and sharing updates are invaluable. It helps keep us on track and provides a clear overview of project statuses.
Cons
The cost is a bit on the higher side.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Computer Software, 51-100 employees
Less than a year
“So far its been very good, much "lighter" easier to find that say Salesforce.”
Pros
Mavenlink's simplicity is a welcome change from our previous use of Salesforce for project management. Navigating tasks and projects is quicker and more intuitive. The Task Tracker view and communication activity feed are particularly useful for client interactions.
Cons
The main drawback we've noticed is the heavy reliance on due dates for task views. It seems like some tasks cascade from a previous stage, but not all, leading to unnecessary updates in multiple places.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Design, 11-50 employees
Less than a year
“mavenlink does a great job of helping us track project time and expenses”
Pros
Mavenlink effectively assists us in tracking project time and expenses, and its ease of implementation is a major advantage.
Cons
N/A
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Not Specified, 1-10 employees
Less than 6 months
“Worst UX/UI in a project management tool ever.”
Pros
Mavenlink outperforms other tools in many aspects, even surpassing free project management tools.
Cons
The software's performance is extremely slow. Every action results in a loading.gif, unlike Asana, which is instant. Navigation is difficult, and important information is hard to find without clicking through multiple layers.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
4
Information Technology and Services, 51-100 employees
Less than 6 months
“Mavelink is the best Project Management system I have ever used”
Pros
The time tracking feature allows users to easily select tasks and start tracking. Additionally, the provided templates for project plans are helpful.
Cons
N/A
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
Less than a year
“Project Management tool that needs work”
Pros
This cloud-based system facilitates client communication and offers efficient task management with the option to check off completed tasks.
Cons
We faced issues with some email communication getting lost, and clients found the UI confusing and often refused to use it.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
Management Consulting, 51-100 employees
Less than a year
“Great new PM System for Consultancy”
Pros
The seamless time and expense reporting, along with centralized project management, have greatly improved our workflow. Ditching the VPN for cloud-based access has been a significant enhancement.
Cons
The software's complexity and flexibility can be overwhelming, and there's a steep learning curve for power users.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Not Specified, 11-50 employees
Less than a year
“We use Mavenlink as the basis for almost everything. Without it, we'd be lost.”
Pros
We've yet to fully explore Mavenlink's capabilities, but the potential benefits, especially with the scheduling feature and integrations, are promising.
Cons
my experience is going good so fat
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Not Specified, N/A employees
Less than a year
“Good tool for Internal improvements”
Pros
The exceptional customer support and user-friendly resource planning have significantly benefited our company. Mavenlink's support team is responsive and receptive to feedback, making it a valuable partner.
Cons
Overall, everything is fine. However, we extensively use custom fields on almost all tasks we create. Unfortunately, templates don't save custom fields, so we have to add them each time we apply a template. This could be improved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Not Specified, 51-100 employees
More than a year
“I'm a Director of PM for our agency and we've been using Mavenlink for about 2 and a half years now.”
Pros
Mavenlink offers a comprehensive project management package, including data collection and representation, communication features, and scalability.
Cons
Speed, usability, visual appeal, and role management are areas of concern.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
6
Functionality
8
Not Specified, 500+ employees
Less than a year
“Mavenlink application is a solid project management platform.”
Pros
Mavenlink is a comprehensive project management tool with stable performance and an open API. Centralizing information in one place and utilizing the easy-to-use time tracking tool are significant advantages.
Cons
It's quite expensive for small businesses. There's also a lack of chat app or other bonus communication tools, and a need for a mobile app.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Not Specified, N/A employees
Less than 6 months
“Robust project management with transparency for clients”
Pros
Mavenlink provides clients with transparency into resource usage and boasts an easy-to-use interface.
Cons
The fees are expensive, and integration with other services is lacking. The mobile app also needs improvement.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Not Specified, N/A employees
Less than a year
“It's capability to track all of our expense for projects, and the functionality is great”
Pros
The Analytics and Insights tabs provide valuable insights into utilization and budget tracking. The intuitive UI design simplifies time tracking and task sharing within the team.
Cons
It lacks bidirectionality compared to other platforms. The invoicing tool isn't robust enough, and user permissions could be improved. Managing timelines with resources is challenging due to constant project changes. It's easier to manually adjust as things change.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Real Estate, 1-10 employees
Less than a year
“Has potential but not quite there”
Pros
Mavenlink's ability to track project expenses and facilitate communication is noteworthy.
Cons
It feels somewhat outdated and isn't as visually appealing as we would like. Additionally, reaching tech support during issues is quite difficult.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
3
Functionality
4
Not Specified, 11-50 employees
Less than 6 months
“Well designed and allows you to get as granular as you want.”
Pros
Mavenlink's flexibility allows for granular project or task management, integrating seamlessly with Quickbooks. It accommodates a high volume of projects smoothly and efficiently.
Cons
So far, there's no way to create a recurring scheduled task in a project. The UI is text-heavy, making it challenging to find something quickly if you don't already know where to look. The potential for granular tracking seems overwhelming until users get comfortable with it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10