Mavenlink

Mavenlink Reviews

Claimed

Claimed

Total 416 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

31%

3

Stars

11%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

C
Claire

Not Specified, N/A employees

Less than a year

4.0

“Mavenlink helped our project management but fell short of the needs for a creative organization.”

Pros

Mavenlink's customization options and detailed analytics have simplified our processes.

Cons

I found the Gantt feature to be quite frustrating, and it didn't streamline project and time management as promised.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

4

Functionality

7

N
Nathan

Computer Software, 11-50 employees

Less than a year

5.0

“Excellent platform for team organization!”

Pros

Setting up projects and logging hours is incredibly easy with Mavenlink. The platform's accessibility to logged hours and ability to categorize billable and non-billable time are impressive.

Cons

N/A

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, N/A employees

More than a year

5.0

“Is used for daughter's piano lessons”

Pros

This app has greatly improved our ability to organize assignments and communicate with teachers. The option to upload videos or pictures adds to its usefulness.

Cons

It is simple the best. no cons to mention from my side

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Steven

Marketing and Advertising, 11-50 employees

Less than 6 months

4.0

“Very simple to use.”

Pros

The software's simplicity in task assignment and interface navigation is commendable.

Cons

N/A

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

H
Henrik

Not Specified, N/A employees

Less than 6 months

4.0

“LOVE THE CHARTS!!”

Pros

The customizable flow charts and time tracking options are standout features. The software's user-friendliness and lack of unnecessary complexity make it accessible to the entire office.

Cons

No cons

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D
Drew

Not Specified, N/A employees

Less than a year

5.0

“This tool has been great for organizing our projects.”

Pros

The ease of use and quick project tracking and sharing updates are invaluable. It helps keep us on track and provides a clear overview of project statuses.

Cons

The cost is a bit on the higher side.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

K
Kevin

Computer Software, 51-100 employees

Less than a year

4.0

“So far its been very good, much "lighter" easier to find that say Salesforce.”

Pros

Mavenlink's simplicity is a welcome change from our previous use of Salesforce for project management. Navigating tasks and projects is quicker and more intuitive. The Task Tracker view and communication activity feed are particularly useful for client interactions.

Cons

The main drawback we've noticed is the heavy reliance on due dates for task views. It seems like some tasks cascade from a previous stage, but not all, leading to unnecessary updates in multiple places.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

E
eric

Design, 11-50 employees

Less than a year

5.0

“mavenlink does a great job of helping us track project time and expenses”

Pros

Mavenlink effectively assists us in tracking project time and expenses, and its ease of implementation is a major advantage.

Cons

N/A

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 1-10 employees

Less than 6 months

2.0

“Worst UX/UI in a project management tool ever.”

Pros

Mavenlink outperforms other tools in many aspects, even surpassing free project management tools.

Cons

The software's performance is extremely slow. Every action results in a loading.gif, unlike Asana, which is instant. Navigation is difficult, and important information is hard to find without clicking through multiple layers.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

4

K
Kaushal

Information Technology and Services, 51-100 employees

Less than 6 months

5.0

“Mavelink is the best Project Management system I have ever used”

Pros

The time tracking feature allows users to easily select tasks and start tracking. Additionally, the provided templates for project plans are helpful.

Cons

N/A

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jeff

Not Specified, N/A employees

Less than a year

2.0

“Project Management tool that needs work”

Pros

This cloud-based system facilitates client communication and offers efficient task management with the option to check off completed tasks.

Cons

We faced issues with some email communication getting lost, and clients found the UI confusing and often refused to use it.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

PJ(
Patrick J. (PJ)

Management Consulting, 51-100 employees

Less than a year

5.0

“Great new PM System for Consultancy”

Pros

The seamless time and expense reporting, along with centralized project management, have greatly improved our workflow. Ditching the VPN for cloud-based access has been a significant enhancement.

Cons

The software's complexity and flexibility can be overwhelming, and there's a steep learning curve for power users.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Not Specified, 11-50 employees

Less than a year

4.0

“We use Mavenlink as the basis for almost everything. Without it, we'd be lost.”

Pros

We've yet to fully explore Mavenlink's capabilities, but the potential benefits, especially with the scheduling feature and integrations, are promising.

Cons

my experience is going good so fat

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

R
ravi

Not Specified, N/A employees

Less than a year

4.0

“Good tool for Internal improvements”

Pros

The exceptional customer support and user-friendly resource planning have significantly benefited our company. Mavenlink's support team is responsive and receptive to feedback, making it a valuable partner.

Cons

Overall, everything is fine. However, we extensively use custom fields on almost all tasks we create. Unfortunately, templates don't save custom fields, so we have to add them each time we apply a template. This could be improved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Not Specified, 51-100 employees

More than a year

4.0

“I'm a Director of PM for our agency and we've been using Mavenlink for about 2 and a half years now.”

Pros

Mavenlink offers a comprehensive project management package, including data collection and representation, communication features, and scalability.

Cons

Speed, usability, visual appeal, and role management are areas of concern.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

8

A
Anonymous

Not Specified, 500+ employees

Less than a year

5.0

“Mavenlink application is a solid project management platform.”

Pros

Mavenlink is a comprehensive project management tool with stable performance and an open API. Centralizing information in one place and utilizing the easy-to-use time tracking tool are significant advantages.

Cons

It's quite expensive for small businesses. There's also a lack of chat app or other bonus communication tools, and a need for a mobile app.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

M
Michael

Not Specified, N/A employees

Less than 6 months

3.0

“Robust project management with transparency for clients”

Pros

Mavenlink provides clients with transparency into resource usage and boasts an easy-to-use interface.

Cons

The fees are expensive, and integration with other services is lacking. The mobile app also needs improvement.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

8

D
Damian

Not Specified, N/A employees

Less than a year

4.0

“It's capability to track all of our expense for projects, and the functionality is great”

Pros

The Analytics and Insights tabs provide valuable insights into utilization and budget tracking. The intuitive UI design simplifies time tracking and task sharing within the team.

Cons

It lacks bidirectionality compared to other platforms. The invoicing tool isn't robust enough, and user permissions could be improved. Managing timelines with resources is challenging due to constant project changes. It's easier to manually adjust as things change.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

C
Creseida

Real Estate, 1-10 employees

Less than a year

3.0

“Has potential but not quite there”

Pros

Mavenlink's ability to track project expenses and facilitate communication is noteworthy.

Cons

It feels somewhat outdated and isn't as visually appealing as we would like. Additionally, reaching tech support during issues is quite difficult.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

3

Functionality

4

Z
Zachary

Not Specified, 11-50 employees

Less than 6 months

5.0

“Well designed and allows you to get as granular as you want.”

Pros

Mavenlink's flexibility allows for granular project or task management, integrating seamlessly with Quickbooks. It accommodates a high volume of projects smoothly and efficiently.

Cons

So far, there's no way to create a recurring scheduled task in a project. The UI is text-heavy, making it challenging to find something quickly if you don't already know where to look. The potential for granular tracking seems overwhelming until users get comfortable with it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10