Total 523 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

33%

3

Stars

11%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

ANDREW

Broadcast Media, 51-100 employees

More than a year

5.0
May 2019

Great for timesheets and project management

Pros

Used for two years for timesheets and project management Mavenlink excels in time input managing project due dates and milestones storing calendars and handling PDFs for storyboards and image sharing.

Cons

It could be a little cleaner interface for navigating to different categories. But it was mostly pretty user-friendly for my needs.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

J

Josh

Marketing and Advertising, 500+ employees

Less than 6 months

4.0
May 2019

Solid project management platform

Pros

Robust flexibility allows teams and organizations to tailor Mavenlink to their specific needs with a focus on time management and budgeting.

Cons

It is sometimes confusing to find where simple things are related to project management like changing/updating a status or wanting to track a specific aspect of a project.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

A

Austin

Oil & Energy, 500+ employees

Less than a year

5.0
May 2019

Easy Time tracking

Pros

Mavenlink serves as an excellent tool for billing clients and tracking project time featuring a great and user-friendly interface.

Cons

Maybe not enough options or features for overall use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

S

Stefano

Information Technology and Services, 500+ employees

More than a year

5.0
April 2019

The Ultimate Services & Operations Management Software

Pros

Integrations and API options including an excellent Salesforce bridge customizable connectors GoodData reporting and versatile task management contribute to Mavenlink's comprehensive capabilities for project management.

Cons

I believe the biggest flaw in Mavenlink is the absence of a "real" administrator. Essentially you can be an admin but if a project is set to "Invitation only" you cannot join it unless someone invites you. So being a Mavenlink admin is not like being a Jira admin where you can do anything you want; you are more of an "open projects administrator." The workaround is to have an integration user creating the projects and a good integration with your CRM that allows you to update fields that would be otherwise not accessible. Mind that you can still remove the integration user from the project and at that point the only way to re-enter the project is to ask the project lead to invite you. This should clear any security concerns if your projects require extreme privacy.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, 500+ employees

Less than a year

4.0
April 2019

A pretty decent management tool

Pros

The Kanban board on Mavenlink is excellent standing out for its user-friendly and smooth operation in both small and large projects.

Cons

As good as this program is the price per user feels a little much when you compare it to software of similar quality.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

8

L

Lauren

Information Technology and Services, 51-100 employees

Less than a year

5.0
April 2019

Easy to use

Pros

Streamlined implementation coupled with a stellar team and available resources makes Mavenlink an efficient choice throughout the entire process.

Cons

Nothing from my perspective - everything is great!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, 51-100 employees

Less than 6 months

4.0
April 2019

New user

Pros

The software stands out for its capacity to monitor projects through their entire lifecycle offering excellent visibility particularly in terms of time allocation.

Cons

While the software initially appears robust effective integration with other channels such as CRM requires additional connectors and Mavenlink charges for this service as expected.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

6

B

Barbara

Marketing and Advertising, 1-10 employees

Less than a year

4.0
April 2019

Useful for micromanagers clunky for the rest of us

Pros

Suited for micromanagers setting up project management but considered somewhat laborious for those with confidence in their contractors.

Cons

The experience is tedious especially for those who prefer not to monitor everything closely.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

6

E

Erin

Hospitality, 101-500 employees

Less than a year

4.0
April 2019

Clubessential Project Manager

Pros

Users express admiration for Mavenlink's capability to track project progress with trainers finding it useful for monitoring their time dedicated to projects.

Cons

Reporting proves to be clunky and specific project searches are challenging. The ability to drill down for specific projects would be a valuable enhancement.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

6

J

Jessie

Pharmaceuticals, 500+ employees

More than a year

5.0
April 2019

A Great Project Management Software

Pros

Noted for providing effective training resources and support Mavenlink serves as a comprehensive project management solution from inception to completion. It is flexible allowing users to optimize settings for their business and incorporates analytics and canned reports for better business understanding. Integration with various other software enhances data flow.

Cons

Custom reporting is complex and comprehensive training in Mavenlink Business Intelligence solutions is highly recommended for a better understanding of custom reporting capabilities.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

D

Dennis

Marketing and Advertising, 1-10 employees

4.0
April 2019

Mavenlink is a great affordable Project Management Software.

Pros

Described as a feature-rich project/resource management software with intuitive integration with Google Docs Mavenlink offers a plethora of tools and successfully addresses user problems.

Cons

The primary drawback experienced with Mavenlink relates to its UI which can be crowded and overbearing at times.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A

Anthony

Graphic Design, 51-100 employees

Less than 6 months

5.0
April 2019

Great Asset

Pros

The Dashboard emerges as a favorite feature presenting tasks time and project summaries on one page for user convenience.

Cons

No significant issues have been encountered so far with the normal learning curve associated with new software.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

8

A

Anonymous

Not Specified, 51-100 employees

Less than 6 months

5.0
April 2019

Mavenlink for Project Management

Pros

Commended for its user-friendly approach to project tracking Mavenlink is recognized for its simplicity in tracking time progress and overall project management.

Cons

While challenging to get used to initially Mavenlink becomes more intuitive with practice overcoming its initial lack of user-friendliness.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

8

D

Daniella

Marketing and Advertising, 11-50 employees

More than a year

3.0
March 2019

Not my favorite project management software

Pros

Serving as project management software Mavenlink facilitates task creation time tracking and attachment of essential information. However some users note it feels somewhat basic and lacks the friendly interface found in other project management software.

Cons

Among alternatives like Trello and AirTable Mavenlink is the least favorite due to being less user-friendly more challenging to track projects from start to finish and featuring a convoluted and unattractive interface.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

6

Functionality

6

P

Pooja

Information Technology and Services, 11-50 employees

More than a year

4.0
February 2019

Easy to use and it captures everything I need

Pros

Emphasized as easy to use and manage Mavenlink is appreciated for its clean and user-friendly interface capturing all necessary items for the organization.

Cons

No issues identified and the product is considered very user-friendly.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

8

L

Lisa

Market Research, 51-100 employees

Less than 6 months

4.0
February 2019

Great way to coordinate projects with multiple people involved

Pros

The ability to be "tagged" for directed messages and avoiding the need to read through entire messages is highlighted as a positive feature.

Cons

Difficulty in finding previous posts due to buried threads is noted. The user spent considerable time searching for the right post recently.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than 6 months

5.0
February 2019

Impressive featureset not right for everyone

Pros

Praised as a powerful and capable project management software Mavenlink is considered suitable for well-organized companies. Its interface is acknowledged for working well for all user types.

Cons

Mavenlink is found inflexible to the company's working style expecting resources to focus on one project at a time which did not align with their operational approach leading to the platform's abandonment.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

10

M

Murali

Information Technology and Services, 500+ employees

More than a year

4.0
January 2019

Mavenlink is a very advanced project management tool for medium as well as huge enterprises.

Pros

Applauded for stability and advanced data-driven features Mavenlink offers a dashboard for tracking official meetings and interactions. The Gantt chart tool is highlighted as the best feature for those averse to opening multiple tabs.

Cons

Initial challenges include the time-consuming setup and installation process formatting issues with US date formats and difficulty tracing back archived projects without knowing their exact names.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
January 2019

Highly Customized Project Management Tool Which is Also Fairly Priced

Pros

Recognized as a self-contained powerhouse for project management Mavenlink excels in budget management for complex cross-functional products/programs. Integration with SalesForce and other CRM tools facilitates forecasting and planning.

Cons

Task readability can be hindered by too many attached members leading to overlapping names and data. The suggestion is to allow hiding or consolidating information on tasks for improved readability.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

10

T

Tyler

Marketing and Advertising, 51-100 employees

Less than a year

3.0
January 2019

Not my favorite project management software

Pros

Acting as a hub for projects Mavenlink is noted for keeping assignments assets and time management in one place. However finding documents can be tricky.

Cons

Non-project managers find Mavenlink more confusing with a less-than-great user experience and challenges in locating documents within the deep database. The software design is described as stale and unappealing.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

6