Mavenlink Reviews
Total 523 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars53%
4
Stars33%
3
Stars11%
2
Stars2%
1
Stars2%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Zack
Marketing and Advertising, 51-100 employees
Less than 6 months
“Great Tool for Time and Expense Tracking
Pros
In use at a marketing agency Mavenlink is praised for its clean and simple interface compared to other tools. Extensive documentation is mentioned as helpful.
Cons
Like many tools Mavenlink has a learning curve with some options located in sections of the site perceived as unintuitive.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
10
Greg
Architecture & Planning, 1-10 employees
More than a year
“Mavenlink's customer support is very receptive
Pros
Mavenlink is commended for being receptive to suggestions addressing features that were initially missing. The software is appreciated as a good time management tracking program.
Cons
The cost of Mavenlink and limited integration with Quickbooks prompted a switch to another platform.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
6
Functionality
4
Jason
Restaurants, 51-100 employees
More than a year
“Mavenlink is a good alternative to MS Project
Pros
Praised for being cost-effective and web-based Mavenlink's integration with Google Apps is a positive aspect.
Cons
No identified issues with Mavenlink as it is believed to perform its job effectively.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Jacob
Information Technology and Services, 51-100 employees
Less than 6 months
“Very Pleased with Mavenlink
Pros
Described as very easy to use and intuitive Mavenlink allows for greater depth of measurement compared to the past. It keeps teams in sync and on-task.
Cons
Some features are rigid with allocations not linked to project schedules. Manual updates are required if project dates slip.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Anonymous
Not Specified, 500+ employees
“one of the good PSA Solution
Pros
Recognized for having a good set of features to become a powerful PSA solution Mavenlink's project status reporting and integration with third-party applications are highlighted.
Cons
Described as highly expensive with a steep learning curve the app only offers basic expense management.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
8
Tom
Not Specified, 11-50 employees
Less than 6 months
“Very Pleased
Pros
Praised for its interface and ease of use Mavenlink features simple menus and strong resourcing tools. Integration with other tools is noted as seamless.
Cons
Mavenlink's out-of-the-box material cost tracking for Construction-related industries is considered weak. Some features like approving time are hidden and require specific setups lacking clarity.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Anonymous
Not Specified, 51-100 employees
Less than a year
“Great for Project Management
Pros
Regarded as easy to use and effective for organizing project work Mavenlink is appreciated for promoting collaboration among team members.
Cons
Not deemed perfect for resourcing with transparency issues in workload distribution among team members.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Caitlin
Not Specified, 500+ employees
Less than a year
“Great PM Software
Pros
Mavenlink is praised for its ease of use in collaborative work quickly adopted by new hires. It is relied upon for communication across various stages of project management.
Cons
A dedicated mobile app with push notifications is suggested as a valuable addition to Mavenlink enhancing its mobile usability.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
6
Chris
Architecture & Planning, 1-10 employees
More than a year
“Mavenlink provide time and project management features in one platform
Pros
Highlighted for easy addition of projects and users Mavenlink simplifies roles and invites users to specific projects reducing confusion and streamlining project lists.
Cons
The expense for small businesses like theirs is noted to be high after the initial discounted year. Volume licensing benefits larger companies which unfortunately is not available for smaller businesses.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than a year
“Good Software with potential
Pros
The time tracking feature is singled out as the most liked aspect of Mavenlink requiring employees to choose a project and milestone for timesheet entries.
Cons
Displeasure is expressed with the use of "Groups" for client information finding it clunky without a quick click from the project to the client "group" page and vice versa.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Ron
Architecture & Planning, 1-10 employees
More than a year
“Very receptive customer support
Pros
Acknowledged for being receptive to suggestions and a good time management tracking program the Mavenlink team is noted for its responsiveness.
Cons
Project management resources are considered lacking with the project correspondence section being cumbersome and not very intuitive. Additionally the Chrome plug-in is reported to crash periodically.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
10
Anonymous
Not Specified, 1-10 employees
More than a year
“Permissions and great API access
Pros
Mavenlink offers extensive controls for permissions particularly beneficial for larger teams. The software provides various integration avenues including API Zapier and proprietary connections.
Cons
It would be beneficial if they introduced their own mobile application and a feature for in-app communication.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
6
Functionality
8
Anonymous
Not Specified, 51-100 employees
Less than 6 months
“Mavenlink it's pretty good at what it does
Pros
It's easy to compartmentalize hours and expenses effectively maintaining budgets across numerous concurrent projects.
Cons
The initiation process might pose challenges particularly depending on the strictness of group joining capabilities.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Anonymous
Not Specified, 11-50 employees
More than a year
“Mavenlink Review
Pros
Task management is simplified with the capability to duplicate tasks as templates once imported. The feature of updating project managers/admins on completion progress saves time and reduces unnecessary communication.
Cons
Task organization requires refinement to prevent confusion and there is a need for improved user permissions to restrict updates to authorized individuals.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
7
Functionality
3
Misha
Computer Software, 500+ employees
Less than 6 months
“Allows for great transparency between teams
Pros
Mavenlink facilitates the creation of visible project plans enhancing inter-departmental visibility. Assigning tasks within the project plan streamlines staff to-do lists.
Cons
Some fields within project templates provide detailed information yet obtaining a report on that detail lacks a straightforward method.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Angel
Computer Software, 500+ employees
Less than a year
“Mavenlink Review
Pros
A versatile software Mavenlink excels in time tracking task management collaboration and resource allocation. Its customizable nature allows alignment with your brand.
Cons
Initially the software can be overwhelming and additional training resources would be appreciated.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
10
Samantha
Architecture & Planning, 1-10 employees
More than a year
“Mavenlink is a good software service for time entry and management
Pros
Integration with Google Chrome enhances the time entry process providing a convenient add-on. Customer support is responsive addressing support tickets and queries promptly.
Cons
The project management aspect feels incomplete almost hastily put together and exhibits a somewhat dated quality.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Gary
Internet, 11-50 employees
More than a year
“Enterprise Solution for Small Business
Pros
Mavenlink serves as a formalized project management tool improving internal processes. Real-time project metrics contribute to effective planning.
Cons
Users express a desire for a more robust integration specifically with Salesforce and email functionalities.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Peter
Mechanical or Industrial Engineering, 11-50 employees
More than a year
“Missing some key features
Pros
Over three years of use Mavenlink's integration with Chrome browser via a plug-in for time tracking without additional logins proved beneficial.
Cons
The accounting department faces significant concerns due to the software's inability to seamlessly work with Quickbooks Online leading to duplicated tasks especially for Canadian users.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
Femi
Accounting, 1-10 employees
More than a year
“Kimble is nimble
Pros
Kimble offers full functional automation streamlining processes through flowchart-based automation.
Cons
While not having many complaints mastering Kimble demands a substantial investment of time and energy.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
6
Functionality
8