Mavenlink

Mavenlink Reviews

Claimed

Claimed

Total 416 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

31%

3

Stars

11%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

E
Eric

Computer Software, 51-100 employees

Less than 6 months

5.0

“Project Management Software”

Pros

The user-friendly UI and time-saving features make Mavenlink an invaluable tool for task tracking and collaboration within the team.

Cons

N/A

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Michael

Computer Software, 11-50 employees

Less than a year

3.0

“The basics are there, but too many features fall flat.”

Pros

It's capable of managing projects, estimates, budgets, and overall progress tracking effectively. It provides a comprehensive overview of all projects.

Cons

Many features feel unfinished. Invoicing, estimates, and user permissions are convoluted and insufficient for our company's needs. Resource Management necessitates duplicate data entry between planned and scheduled time, requiring smoother integration to plan around exceptions.

Rating Distribution

Ease of use

7

Value for money

4

Customer Support

3

Functionality

7

J
Josh

Computer Software, 11-50 employees

Less than a year

3.0

“One of the weaker project management tools out there. I wouldn't recommend this product.”

Pros

The UI is generally straightforward. While it's easy to view projects, the organization tools lack strength.

Cons

The software's speed leaves much to be desired. Updates progress sluggishly, and collaboration with Mavenlink's development team revealed their slow process. The program feels sluggish and weighed down, lacking sub-tasks beyond five layers. Additionally, the estimating feature is rudimentary, and the recent introduction of a basic WYSIWYG in the activity section is overdue. Undoing activity requires navigating back to the feed. For genuine insights, consult project managers who actively use this product!

Rating Distribution

Ease of use

5

Value for money

2

Customer Support

4

Functionality

4

M
Michelle

Computer Software, 11-50 employees

Less than a year

4.0

“Good tool for Project workflow”

Pros

Mavenlink has greatly enhanced our project workflow management with its customizable features.

Cons

Getting used to the software took some time due to its many layers, resulting in a somewhat large learning curve.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

7

A
Amanda

Not Specified, 51-100 employees

Less than a year

5.0

“Excellent, easy-to-use software!”

Pros

The intuitive interface and responsiveness of the engineering team to customer feedback make Mavenlink a standout choice.

Cons

I wish there was an effective date for cost rates. It would greatly help in calculating margins on projects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Amy

Not Specified, 11-50 employees

More than a year

4.0

“I find Mavenlink to be intuitive and rich in interesting features!”

Pros

The ability to create project templates and task groupings, along with flexible data export to Excel, is appreciated.

Cons

The automatic update in Gantt view, shifting dates when creating task dependencies, is frustratingly intrusive.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

E
Emily

Management Consulting, 500+ employees

More than a year

3.0

“Thoughts on Kimble”

Pros

Kimble effectively fulfills the needs of our Management Consulting firm, tracking opportunities, resources, and offering reporting functions.

Cons

The software demands extensive manual data entry, primarily administrative.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

7

J
Jaclyn

Not Specified, 51-100 employees

Less than a year

4.0

“Mavenlink User”

Pros

The Analytics and Insights tab offers excellent visibility into utilization, resources, and high-level budget tracking.

Cons

Compared to other platforms, bidirectional functionality is lacking. The invoicing tool and user permissions levels need enhancement.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

6

M
Massimo

Computer Software, 51-100 employees

Less than a year

5.0

“Great job overall”

Pros

It excels in hours tracking and budget monitoring. Recent improvements in hour approval processes have been beneficial, particularly for overseeing multiple projects.

Cons

Managing timelines with resources can be challenging due to frequent project changes. Manual adjustments are often easier than relying on the system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

J
Jimmy

Internet, 11-50 employees

Less than a year

4.0

“One of the better mid-range products out there”

Pros

While the interface has some quirks, it delivers significant value to end users for accomplishing necessary tasks efficiently.

Cons

While the software is responsive, it still feels like a work in progress. Although extra clicks are manageable, smoother operation would be appreciated.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A
Amir

Civil Engineering, 11-50 employees

More than a year

5.0

“Best project management tool for our firm”

Pros

Mavenlink stands out for its user-friendly interface, easy implementation, robust time tracking, and efficient project budget control. Compared to other PSA and PPM tools, it offers superior value and exceptional support and training programs.

Cons

N/A

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Andrea

Not Specified, N/A employees

Less than a year

1.0

“been using for 4-5 weeks, and there are serious gaps in the capabilities of the product.”

Pros

The ability to create sub-data within projects/tasks is a useful feature.

Cons

Significant gaps exist in the product. Notably, MavenLink lacks support for multi-tiered timesheet approval processes, essential for enterprise-level accounts. This critical feature is absent, making it less valuable for larger organizations.

Rating Distribution

Ease of use

2

Value for money

4

Customer Support

2

Functionality

2

K
Katie

Not Specified, N/A employees

More than a year

5.0

“Top notch resource scheduling tool”

Pros

It offers the best resource scheduling tool on the market, providing detailed capacity views by person and team.

Cons

New feature releases are slow, and although online chat support is available, the knowledge base of chat assistants could be improved.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A
Andrea

Marketing and Advertising, 51-100 employees

Less than 6 months

4.0

“Great Tool - In Time”

Pros

It serves as an excellent collaborative/project management tool, ensuring alignment across all team members regarding project status. The hierarchy system and task notification features are particularly appreciated.

Cons

The interface requires some time to acclimate to, but becomes highly efficient once mastered. Clear communication among team members is essential to determine where to input information.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

6

A
Alex

Not Specified, N/A employees

Less than 6 months

5.0

“The reporting, project mgmt. and resource planning functionality is great”

Pros

The resource planning functionality is highly beneficial, and the user-friendly UI enhances ease of use. Implementation is smooth as well.

Cons

Customization options are limited, facilitating smoother implementation and maintaining UI consistency.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Juliane

Telecommunications, 51-100 employees

More than a year

3.0

“Great Product”

Pros

Email notifications are convenient for staying updated on project needs.

Cons

Occasionally, replies get buried within the interface, but this issue is minor. The mention feature is particularly useful for notifying relevant parties.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

5

Functionality

5

M
Michael

Mechanical or Industrial Engineering, 1-10 employees

More than a year

4.0

“Very good tool for tracking data for projects with exception of capacity planning.”

Pros

Mavenlink offers excellent visibility and reporting capabilities for financials, along with easy time and expense tracking. The export to Excel feature enhances flexibility for custom reporting.

Cons

Planning capacity using the provided tools is challenging, with too many screens associated with making changes.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

L
Luke

Management Consulting, 500+ employees

Less than a year

5.0

“Simple UI that aids in user adoption.”

Pros

The master resource planning module and built-in BI Tool (Insights) provide impressive data analytics capabilities.

Cons

The software's lack of extensive customization is deliberate and contributes to its straightforwardness. Unlike highly customized systems, Mavenlink's simplicity prevents issues like breaks and user adoption challenges.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G
Greg

Not Specified, 11-50 employees

Less than 6 months

4.0

“A lot to go over...”

Pros

It allows for detailed work and offers flexibility in approach. Once mastered, tasks can be completed efficiently.

Cons

Initial use requires substantial learning, and the interface may not be as intuitive as expected.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

10

B
Ben

Marketing and Advertising, 101-500 employees

More than a year

5.0

“Achieve that 30,000 ft view!”

Pros

Mavenlink offers extensive data analysis and business intelligence features, including Gantt charts, detailed task options, resource scheduling tools, and built-in expense and budget tracking.

Cons

Mavenlink presents an intermediate learning curve, initially appearing complex to novices. However, brief exploration and utilization of provided learning tools alleviate concerns. While powerful, Mavenlink requires proper understanding and approach. Fortunately, it offers intuitive solutions.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10