Total 523 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

33%

3

Stars

11%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Z

Zack

Marketing and Advertising, 51-100 employees

Less than 6 months

5.0
January 2019

Great Tool for Time and Expense Tracking

Pros

In use at a marketing agency Mavenlink is praised for its clean and simple interface compared to other tools. Extensive documentation is mentioned as helpful.

Cons

Like many tools Mavenlink has a learning curve with some options located in sections of the site perceived as unintuitive.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

10

G

Greg

Architecture & Planning, 1-10 employees

More than a year

3.0
December 2018

Mavenlink's customer support is very receptive

Pros

Mavenlink is commended for being receptive to suggestions addressing features that were initially missing. The software is appreciated as a good time management tracking program.

Cons

The cost of Mavenlink and limited integration with Quickbooks prompted a switch to another platform.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

6

Functionality

4

J

Jason

Restaurants, 51-100 employees

More than a year

4.0
December 2018

Mavenlink is a good alternative to MS Project

Pros

Praised for being cost-effective and web-based Mavenlink's integration with Google Apps is a positive aspect.

Cons

No identified issues with Mavenlink as it is believed to perform its job effectively.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

J

Jacob

Information Technology and Services, 51-100 employees

Less than 6 months

5.0
December 2018

Very Pleased with Mavenlink

Pros

Described as very easy to use and intuitive Mavenlink allows for greater depth of measurement compared to the past. It keeps teams in sync and on-task.

Cons

Some features are rigid with allocations not linked to project schedules. Manual updates are required if project dates slip.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

A

Anonymous

Not Specified, 500+ employees

4.0
December 2018

one of the good PSA Solution

Pros

Recognized for having a good set of features to become a powerful PSA solution Mavenlink's project status reporting and integration with third-party applications are highlighted.

Cons

Described as highly expensive with a steep learning curve the app only offers basic expense management.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

8

T

Tom

Not Specified, 11-50 employees

Less than 6 months

5.0
December 2018

Very Pleased

Pros

Praised for its interface and ease of use Mavenlink features simple menus and strong resourcing tools. Integration with other tools is noted as seamless.

Cons

Mavenlink's out-of-the-box material cost tracking for Construction-related industries is considered weak. Some features like approving time are hidden and require specific setups lacking clarity.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, 51-100 employees

Less than a year

5.0
December 2018

Great for Project Management

Pros

Regarded as easy to use and effective for organizing project work Mavenlink is appreciated for promoting collaboration among team members.

Cons

Not deemed perfect for resourcing with transparency issues in workload distribution among team members.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

C

Caitlin

Not Specified, 500+ employees

Less than a year

5.0
December 2018

Great PM Software

Pros

Mavenlink is praised for its ease of use in collaborative work quickly adopted by new hires. It is relied upon for communication across various stages of project management.

Cons

A dedicated mobile app with push notifications is suggested as a valuable addition to Mavenlink enhancing its mobile usability.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

6

C

Chris

Architecture & Planning, 1-10 employees

More than a year

5.0
December 2018

Mavenlink provide time and project management features in one platform

Pros

Highlighted for easy addition of projects and users Mavenlink simplifies roles and invites users to specific projects reducing confusion and streamlining project lists.

Cons

The expense for small businesses like theirs is noted to be high after the initial discounted year. Volume licensing benefits larger companies which unfortunately is not available for smaller businesses.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than a year

5.0
December 2018

Good Software with potential

Pros

The time tracking feature is singled out as the most liked aspect of Mavenlink requiring employees to choose a project and milestone for timesheet entries.

Cons

Displeasure is expressed with the use of "Groups" for client information finding it clunky without a quick click from the project to the client "group" page and vice versa.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

R

Ron

Architecture & Planning, 1-10 employees

More than a year

3.0
December 2018

Very receptive customer support

Pros

Acknowledged for being receptive to suggestions and a good time management tracking program the Mavenlink team is noted for its responsiveness.

Cons

Project management resources are considered lacking with the project correspondence section being cumbersome and not very intuitive. Additionally the Chrome plug-in is reported to crash periodically.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

More than a year

4.0
December 2018

Permissions and great API access

Pros

Mavenlink offers extensive controls for permissions particularly beneficial for larger teams. The software provides various integration avenues including API Zapier and proprietary connections.

Cons

It would be beneficial if they introduced their own mobile application and a feature for in-app communication.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

6

Functionality

8

A

Anonymous

Not Specified, 51-100 employees

Less than 6 months

4.0
November 2018

Mavenlink it's pretty good at what it does

Pros

It's easy to compartmentalize hours and expenses effectively maintaining budgets across numerous concurrent projects.

Cons

The initiation process might pose challenges particularly depending on the strictness of group joining capabilities.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

A

Anonymous

Not Specified, 11-50 employees

More than a year

5.0
November 2018

Mavenlink Review

Pros

Task management is simplified with the capability to duplicate tasks as templates once imported. The feature of updating project managers/admins on completion progress saves time and reduces unnecessary communication.

Cons

Task organization requires refinement to prevent confusion and there is a need for improved user permissions to restrict updates to authorized individuals.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

7

Functionality

3

M

Misha

Computer Software, 500+ employees

Less than 6 months

5.0
November 2018

Allows for great transparency between teams

Pros

Mavenlink facilitates the creation of visible project plans enhancing inter-departmental visibility. Assigning tasks within the project plan streamlines staff to-do lists.

Cons

Some fields within project templates provide detailed information yet obtaining a report on that detail lacks a straightforward method.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

A

Angel

Computer Software, 500+ employees

Less than a year

4.0
November 2018

Mavenlink Review

Pros

A versatile software Mavenlink excels in time tracking task management collaboration and resource allocation. Its customizable nature allows alignment with your brand.

Cons

Initially the software can be overwhelming and additional training resources would be appreciated.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

10

S

Samantha

Architecture & Planning, 1-10 employees

More than a year

4.0
November 2018

Mavenlink is a good software service for time entry and management

Pros

Integration with Google Chrome enhances the time entry process providing a convenient add-on. Customer support is responsive addressing support tickets and queries promptly.

Cons

The project management aspect feels incomplete almost hastily put together and exhibits a somewhat dated quality.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

G

Gary

Internet, 11-50 employees

More than a year

5.0
October 2018

Enterprise Solution for Small Business

Pros

Mavenlink serves as a formalized project management tool improving internal processes. Real-time project metrics contribute to effective planning.

Cons

Users express a desire for a more robust integration specifically with Salesforce and email functionalities.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

P

Peter

Mechanical or Industrial Engineering, 11-50 employees

More than a year

3.0
October 2018

Missing some key features

Pros

Over three years of use Mavenlink's integration with Chrome browser via a plug-in for time tracking without additional logins proved beneficial.

Cons

The accounting department faces significant concerns due to the software's inability to seamlessly work with Quickbooks Online leading to duplicated tasks especially for Canadian users.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

6

F

Femi

Accounting, 1-10 employees

More than a year

4.0
October 2018

Kimble is nimble

Pros

Kimble offers full functional automation streamlining processes through flowchart-based automation.

Cons

While not having many complaints mastering Kimble demands a substantial investment of time and energy.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

8