Total 1437 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

J

JORGE

Entertainment, 51-100 employees

Less than 6 months

5.0
January 2024

monday.com feels like Friday!

Pros

Our interdepartmental communication has seen significant improvement since adopting monday.com.

Cons

I believe monday.com could be more accommodating with certain features, although it's challenging to meet everyone's needs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

4

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

1.0
January 2024

Constant Technical Issues, Non-inclusive of Small Businesses

Pros

Despite occasional glitches, the Monday platform is well-suited for newcomers to project management or those with limited automation experience due to its user-friendly interface.

Cons

Monday.com lacks competitive pricing packages, particularly for teams of less than five people. Technical issues, such as website shutdowns, have been disruptive, impacting workflow and task management. Concerns about customer service responsiveness and platform stability have been raised.

Rating Distribution

Ease of use

10

Value for money

4

Customer Support

4

Functionality

4

C

Can

Biotechnology, 1-10 employees

Less than a year

5.0
January 2024

For project management definitely Monday

Pros

Monday meets all our project management requirements perfectly.

Cons

Monday could be more effective with a more flexible task management module.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

C

Caroline

Computer Software, 1-10 employees

Less than a year

5.0
January 2024

Great for managing and building projects

Pros

Monday.com has been invaluable for monitoring team progress and app development, providing clear ownership visibility that drives our efforts forward.

Cons

It took some time to understand initially, but now everything is fine.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kristi

Health, Wellness and Fitness, 500+ employees

Less than 6 months

4.0
January 2024

Using this with a clients love!

Pros

As a Comms agency, we find monday.com highly effective for managing multiple concurrent work streams, eliminating frequent progress inquiries.

Cons

Guests are unable to add other users to groups they've joined, which may require additional effort.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

J

Jolene

Non-Profit Organization Management, 11-50 employees

Less than a year

5.0
January 2024

Tracked Goals, Projects, Timelines and more

Pros

Intuitive and easy to set up, monday.com offers versatile tracking options for various projects, tasks, and event planning needs.

Cons

The absence of HIPAA compliance raises concerns regarding data security, especially for confidential information. Security settings are not as robust as in other products.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

A

Amos

Staffing and Recruiting, 1-10 employees

Less than a year

5.0
January 2024

Good features and easy to use

Pros

Well-suited for small setups, monday.com is beginner-friendly and easy to learn.

Cons

No complaints; all expected features are present.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

T

Tina

Consumer Electronics, 101-500 employees

Less than 6 months

4.0
January 2024

Monday.com experience

Pros

With numerous user-friendly features and vibrant visual management, monday.com offers customizable task management capabilities.

Cons

Offers Excel-like functionality with enhanced visuals and a sleek dashboard. Looking forward to advanced features unique to Monday.com.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

7

SR

Steven rafael

Mechanical or Industrial Engineering, 500+ employees

Less than a year

5.0
January 2024

Spectacular

Pros

It offers a comprehensive project management solution.

Cons

Monday.com remains an excellent choice overall, suitable for all users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BJ

Bryan John

Consumer Services, 51-100 employees

Less than 6 months

5.0
January 2024

Convenient

Pros

Facilitating efficient productivity tracking and task completion before deadlines, contributing to enhanced productivity.

Cons

Monday.com offers a cost-effective solution compared to similar tools, although some features may require a higher cost. Increased affordability could attract more users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

GK

Writing and Editing, 1-10 employees

Less than a year

4.0
January 2024

Good project collaboration tool

Pros

Once acquainted with monday.com terminology, its functionality becomes apparent, aided by a visually engaging display.

Cons

Navigation can be cumbersome when managing multiple projects. Dropdown menus can feel tedious to use.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

4

M

Marcia

Non-Profit Organization Management, 1-10 employees

Less than a year

4.0
January 2024

Monday.com a good reliable product that can be customized by you

Pros

Monday.com's customizable interface, ease of collaboration, and color-coded system facilitate seamless use.

Cons

Occasional issues with saving typed information, requiring multiple attempts to input data.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S

Snethemba

Professional Training & Coaching, 1-10 employees

Less than 6 months

3.0
January 2024

Good Organisational skills

Pros

Allows collaborative candidate information management, although some processes may be cumbersome, overall, it's a highly effective application.

Cons

Initial complexity gradually becomes manageable with experience. Enhanced search functionality within the app, including keyword search in attachments, would be beneficial.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A

Adolphe

Construction, 11-50 employees

Less than 6 months

5.0
January 2024

monday.com review

Pros

The software is incredibly user-friendly for our implementation needs.

Cons

Pricing compared to similar products is a consideration.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

U

Umme

Accounting, 1-10 employees

Less than a year

5.0
January 2024

Excellent software

Pros

Effective for team collaboration, particularly in teamwork-oriented environments.

Cons

Some users feel that the app lacks variety in available applications.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Andrew

Plastics, 51-100 employees

Less than 6 months

4.0
January 2024

Great for task management

Pros

Having all tasks in one place is beneficial, aiding in oversight of major projects and preventing minor task oversight. Task prioritization and setting deadlines help manage workload efficiently. Monday enables seamless collaboration and offers customizable features to suit diverse needs.

Cons

The array of features and settings can feel overwhelming initially. It takes time to navigate Monday.com's diverse views and automations to determine what best suits your needs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

S

Sheen

Information Technology and Services, 11-50 employees

5.0
January 2024

Workflow issues solved!

Pros

Setting up new databases or projects is effortless, with a visually appealing interface facilitating easy analysis. Various viewing options like Forms and Chart views enhance data assessment. Simplified communication within teams reduces the risk of information loss.

Cons

Switching from tools like Notion to Monday.com might pose some challenges as they offer similar functionalities. However, Monday.com stands out with advanced features like dynamic Gantt charts.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

R

Ruan

E-Learning, 1-10 employees

Less than 6 months

4.0
January 2024

Get you work done

Pros

This versatile service excels in time and project management, ideal for tracking clients, teams, and freelancers alike.

Cons

Elderly staff members may find Monday.com challenging to use, and its cost may vary for users in countries like South Africa, where it could be too expensive.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

J

James

Computer Software, 1-10 employees

Less than a year

3.0
January 2024

Not the best, not the worst

Pros

It effectively facilitated project management tasks.

Cons

There's potential for Monday.com to do more; it missed opportunities to provide more comprehensive assistance.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

4

Functionality

7

P

Preben

International Trade and Development, 500+ employees

Less than a year

4.0
January 2024

Tested and approved. Go for monday.com.

Pros

Unprecedented productivity and customizable features redefine goal achievement. Monday.com offers an intuitive interface, streamlining project execution and saving time and effort.

Cons

No significant downsides; Monday.com is cost-effective and offers highly efficient management solutions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10