“Workflow efficiency booster”

Pros

The platform is quite user-friendly. Helping clients work it into their daily workflow is also a really valuable way to build and strengthen your own skills.

Cons

Keeping up with product updates can be a little overwhelming since there is always something new to learn and put into practice. The AI credit system is also somewhat difficult to clearly explain to clients from a partner perspective.

“Handy task tracking setup”

Pros

It's really convenient to have one place where we can quickly check the status of every task in a project. Another big plus is being able to assign tasks to people without needing to add them as full users and pay for extra seats.

Cons

One thing I'd still like to see is the option to give subtasks their own column setup, instead of forcing every subtask to follow the same layout.

“Powerful project automation value”

Pros

This is a very user-friendly platform and offers excellent value for managing projects and daily work. The automations, AI tools and feature set make it a really capable solution.

Cons

It would be even better if it included a more complete program and portfolio management layer for monitoring and controlling projects along with their benefits.

“Fun, feature-packed design”

Pros

It's not just simple to work with but it's genuinely enjoyable too, thanks to the engaging, thoughtful design and the wide range of features packed into it.

Cons

When the workspace isn't organized properly from the start, it can end up feeling a bit too broad and open-ended for certain users.

“Excellent process tracking”

Pros

I find it an excellent work tool that helps keep all the important processes in your organization or even your personal work organized and constantly monitored.

Cons

Overall the system works very well. The only thing I'd like to see improved is that hyperlinks stay intact when exporting files to Excel.

“Organized tracking, strong search function”

Pros

One thing that really stands out is the search function, the overall vibe and how well it keeps everything organized. It's made tracking jobs, tasks and day-to-day company operations much more efficient.

Cons

The part I like least is needing to scroll sideways when entering data across a lot of different columns. It can take extra time and feel a bit tedious.

“useful integrations”

Pros

The platform is very customizable and offers plenty of integration options. For a nonprofit, the pricing is hard to beat. Client time tracking is also much simpler here than it was on the platform I used before.

Cons

One frustration is how often I need to refresh pages. In other project management tools I have used, new comments, requests and updates appeared in real time automatically but here they usually don't show up unless I manually reload the page now and then. The Workload Dashboard which I rely on heavily, can also take 3-4 refreshes before it displays correctly. At times it opens completely blank as if I have no projects and after the first refresh it may only show part of the list.

“An indispensable business platform”

Pros

Monday.com keeps evolving and it has become something our business truly relies on. We've been using it for years and it continues to play a major role in our success.

Cons

Customer support still has room for improvement. Their automated assistance isn't always accurate and there are times when it's not very helpful.

“user friendly boards”

Pros

The interface is user friendly and visually well organized which makes tracking projects very easy. Customizable boards, timelines and automation features help cut down on manual work and keep everything moving efficiently.

Cons

One drawback is that some of the more advanced features can be a bit overwhelming At the beginning especially for new users. On top of that the pricing can get expensive as your team grows or when you need access to more advanced functionality.

“Helpful automations”

Pros

It is a simple software and the automations are especially user-friendly to set up. Building them doesn't take much effort and the sidekick has been really helpful along the way.

Cons

The thing it's missing is an Excel-style VLOOKUP feature. It also lacks the automations or integrations needed to connect results from one board to another.

“Smart boards”

Pros

Building a specific board is much simpler with the sidekick and the way information is displayed is clear and high quality.

Cons

At times even as an admin it asks me to get admin permission to use the sidekick features. The built-in templates also don't include options related to mining.

“Powerful automation”

Pros

One of the best parts of monday.com is how customizable it is. Their customer support team has been wonderful to work with and the automations have made a huge difference in improving our workflows.

Cons

That same flexibility can also be a downside such as having so many customization options can make the platform harder to use at times. I'd really appreciate having a dedicated representative to help with the initial setup and customizations.

“Simple, practical, worth it”

Pros

Our team enjoys using it because it's easy to learn and use and it offers really good value compared with other platforms. It also doesn't feel overloaded with features which we like. It also gives us exactly what we need without adding unnecessary complexity.

Cons

The one thing I'd change is the seat pricing. There are 7 people on our team but we still have to pay for 10 seats.

“Powerful customization for teams”

Pros

The biggest strengths of this software is how customizable it is. You can really tailor it to fit the way your business works and it adapts well to different needs. It's also user-friendly enough that just about anyone on the team can use it in some capacity to stay organized and be more productive.

Cons

One downside is that the minimum plan starts at 3 seats so if you're a very small business or just getting started, you're still paying for three users right away. On top of that some features like AI tools and more advanced formula columns are locked behind higher-tier plans which means paying extra to access them. The monthly automation limits are a bit disappointing too.

“i like it”

Pros

I enjoyed using it because it's very user-friendly, has a simple interface and does a really good job of keeping tasks and requests well organized.

Cons

At certain times though it ran into errors and the information and data took a while to load.

“Easy, powerful platform”

Pros

It is user friendly and simple to navigate. The templates are genuinely useful and the platform itself is very powerful. Over the past few years, they've added a lot of features that have really made the overall user experience better.

Cons

One thing I am not a fan of is how heavily they've been pushing AI lately especially since I don't find the AI features all that useful right now.

“all in one fit for small teams”

Pros

Overall it works really well for a small business since it brings together all the platforms I need in one place with simple integration.

Cons

Getting everything set up seems a bit hard. There are a lot of workflows and settings to sort through and I wish recording contact activities and history was more user friendly.

“user friendly setup, helpful support”

Pros

The tool is very easy to use and the available templates plus automation make day-to-day use much simpler for everyone on the team. Another big plus is the customer support which has been excellent and consistently friendly.

Cons

The biggest downside is the pricing when planning to roll it out across the business from 20+ FTE to 25 FTE. For a startup, the cost increase is significant and feels like a steep jump.

“Highly customizable”

Pros

One of the best parts is how flexible it is, not just for our company as a whole but for the specific needs of each department too. The automations do a lot to keep tasks from slipping through the cracks which matters a lot in a fast-moving workplace where much of our admin team works remotely. The templates are also useful and we can adjust them to match the way we work. Overall I would definitely recommend it.

Cons

A frustrating limitation is not being able to select and delete or move multiple items at once in forms and certain other areas. For a platform with this much customization, those kinds of basic functions really seem like they should already be included.

“too complicated”

Pros

The colorful interface is appealing and it also looks good on mobile. It works well for our whole team since everyone can use it and set up different boards for different needs. The forms have gotten better too which has been a nice improvement.

Cons

At the same time the platform feels much too complicated Overall and in our case it still seems underdeveloped. It would really benefit from more support or out-of-the-box guidance to help companies use it properly.