monday.com Software

monday.com Software Reviews

excellence-awards
Claimed

Claimed

Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Architecture & Planning, 1-10 employees

Less than 6 months

2.0
October 2022

Gets confusing fast

Pros

The email integration works really well and fits in nicely with the way I communicate.

Cons

It's very easy to overcomplicate things in the app and before long it can feel confusing and hard to navigate.

Rating Distribution

Ease of use

1

Value for money

4

Customer Support

3

Functionality

3

AB

Adel Bilalova

Education Management, 51-100 employees

Less than a year

5.0
October 2022

Fantastic team project tracking

Pros

Monday.com has been an incredible tool for our team especially with the features that make collaboration and project work much more organized. Having every project in one place, assigning an owner to each task and being able to track progress clearly has made a big difference for us.

Cons

One thing that could be better is task follow-up. Sometimes tasks get posted and then forgotten so it would help to have a feature that reminds people to either mark a task as completed or remove it if it's no longer needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

AS

Awan Sahbb

Marketing and Advertising, 51-100 employees

Less than a year

5.0
October 2022

all in one business management powerhouse

Pros

From handling day to day business operations to organizing tasks, this platform covers almost everything in one place. It lets you manage work, schedule and publish social media posts, track applications, handle data, support remote collaboration and much more. For overall business management, it feels like one of the most complete tools available.

Cons

The biggest downside is the price since it feels very expensive. On top of that pages reload quite slowly which can be frustrating. The template selection is also fairly limited and there is not much room for customization.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

AR

Anne Regala

Real Estate, 51-100 employees

More than a year

5.0
October 2022

Handy tool for freelancers

Pros

As a remote freelancer this platform is very user friendly and really helps me get my work done efficiently.

Cons

One thing missing is an undo button, haha! Still, when it comes to getting work done, it does the job just fine.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

AS

Abdulrazaq sadiq

Online Media, 1-10 employees

Less than a year

5.0
October 2022

Powerful workflow management

Pros

Workflow management on this platform has been excellent. I first heard about it from a friend and since then it has lived up to my expectations and even gone beyond them.

Cons

I did run into a minor accessibility issue on the user side and when I reached out to support, the response took longer than it should have.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

EH

Eric Hazen

Music, 1-10 employees

Free Trial

4.0
October 2022

user friendly setup process

Pros

The tool is very easy to use. I am testing the free trial with one other employee and it's been pretty simple to set up. The visual tools are especially helpful for managing team tasks and since we rely a lot on visual organization here thats been a huge plus.

Cons

The biggest concern is the cost once the trial ends. It feels a bit pricey and I am not sure it will fit within our limited budget or be worth the expense.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

7

DM

Darshan Mulani

Computer Software, 11-50 employees

Less than a year

5.0
October 2022

Fantastic interface for team management

Pros

To me the interface felt clear and very user friendly so it was always easy to understand what I needed to do next. It has been a really valuable tool for both project management and team management. I have been using it for the past two years and I would definitely recommend trying it at least once for managing projects.

Cons

One area that disappointed me was the weak customer support. I needed help once and didn't get any response from the team at first. It took sending a lot of emails before I finally received an answer.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

GL

Gabriela Luty

Information Technology and Services, 51-100 employees

Less than a year

5.0
October 2022

Powerful automations every day

Pros

Working on projects in monday.com, I keep being impressed by how many features and automations it offers. I use a lot of them regularly and they consistently work really well for what I need.

Cons

In my particular case I just wish some of the automations offered more combination options.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

IF

Iqra Farooq

Information Services, 101-500 employees

Less than a year

4.0
October 2022

cost friendly crm tool

Pros

Keeping up with daily tasks has been much better with this tool and the platform is easy to use. I can build and manage a customer database without much hassle which makes it easier to track everything effectively. Connecting SharePoint and Gmail within spreadsheets has also helped organize the whole business process. Overall it is a budget-friendly, customizable and efficient CRM tool.

Cons

The pricing structure is a bit complicated. The interface also feels limited in terms of features and the number of users and app integrations could be expanded.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

7

A

Anonymous

Telecommunications, 500+ employees

Less than a year

4.0
October 2022

Helpful task tracking in practice

Pros

It's an amazing tool that can definitely help with keeping track of your tasks.

Cons

It isn't always user friendly and it can take quite a bit of time to use.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

Machinery, 1-10 employees

Free Trial

5.0
October 2022

Shared event visibility works well

Pros

Even though we don't rely on this app all the time, it does its job really well whenever we use it. Everyone stays connected and can see event schedules, updates and related information without any trouble.

Cons

Since we haven't used it heavily, it's hard to point to any real downsides. From our side, it has worked well and we haven't run into any issues worth mentioning.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CG

Candice Griffin

Education Management, 101-500 employees

Less than a year

5.0
October 2022

Reliable project tracking

Pros

Using this software for our projects has helped us clearly calculate task distribution and monitor employee performance. We're happy with how it works Overall and everything has been running without issues.

Cons

Overall we haven't run into any problems and have been very satisfied. The price we paid also felt quite reasonable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Computer & Network Security, 500+ employees

Less than 6 months

3.0
October 2022

messy task tracking

Pros

It works well for managing multiple projects with lots of related tasks. You can add comments, keep the full history for each one and follow how the project progresses over time.

Cons

Keeping track of tasks can be really difficult because users can reply to older comments instead of the latest one. That makes it hard to tell which comment or status update is the most recent.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

6

Functionality

7

EE

Emily Eytchison

Marketing and Advertising, 101-500 employees

Less than a year

4.0
October 2022

drives daily efficiency

Pros

Across our department, we rely on monday.com's classic Work OS to handle collaborative workflows for both Editorial and Creative projects and we also use its boards to keep onboarding tasks organized for new hires. The customizable statuses, automation recipes, integrations and drag-and-drop setup for items and boards are all features we really appreciate. I am also a fan of the platform's upbeat visual style.

Cons

One frustration has been the limitations of the Pro Plan especially around viewer permissions. It would be much more helpful if freelancer-specific tailored permissions were included at the Pro level since moving up to Enterprise, along with the added user licenses for the Product modules, currently makes it Enterprise more expensive per user than a major competitor like Asana's Enterprise plan which is a pretty significant drawback in my view.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

NK

Newin kandel

Utilities, 11-50 employees

Less than a year

5.0
October 2022

Versatile workflows for every team

Pros

Monday.com works well across project management, CRM, HR, sales and marketing task flows and the project scheduling features are very user friendly.

Cons

While setting up project processes, it includes nearly all the collaboration tools I need but there's no built-in video calling option when I am working and it tends to consume a lot of internet data.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

HC

Harley Christman

Hospital & Health Care, 51-100 employees

Less than 6 months

5.0
October 2022

Social scheduling made simple

Pros

Using it for social media scheduling and promotion has been very easy. The platform is simple to navigate and makes managing those tasks much more convenient.

Cons

There wasn't really anything about it that I disliked.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

KP

Kathleen Paske

Real Estate, 1-10 employees

Less than a year

4.0
October 2022

Helpful stage tracking visuals

Pros

The stage visualizations are really useful and being able to add subitems makes it much easier to organize work in detail.

Cons

Keeping track of expenses can be challenging and the integration options feel a bit limited.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

9

BB

Basak Bekar

Marketing and Advertising, 1-10 employees

More than a year

5.0
October 2022

Centralized social media control

Pros

Having all our social media marketing channels managed from one central place has been a big advantage for us.

Cons

The platform's customization tools could be better with more flexible options.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

MP

Matias Perez

Retail, 1-10 employees

Less than a year

4.0
October 2022

Very practical project setup

Pros

One thing I have liked most about this software is how simple it is to create projects and organize specific tasks in a gradual, well-structured way. We're still rolling it out little by little but up to this point everything has been going really well.

Cons

I don't have any negative comments about the software.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

A

Anonymous

Computer Software, 11-50 employees

More than a year

5.0
October 2022

Planning across daily operations

Pros

It handles project management, planning and appointment scheduling really well which makes staying organized much easier.

Cons

The platform's security could be stronger and the user interface still needs some improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10