monday.com Software

monday.com Software Reviews

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Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

BY
Bernice Yeo

Marketing and Advertising, 51-100 employees

Less than a year

4.0

“Satisfying task tracking”

Pros

Having a digital space to check off tasks feels a lot like using your own handwritten checklist and marking items complete which is easily the best part for me.

Cons

One downside is how overwhelming the board can look when the task list piles up. At a company with a lot of cross-team collaboration, every little thing turned into a separate task and seeing it all on the board felt pretty intimidating.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

EHM
Efrain Hernandez Mondragon

Outsourcing/Offshoring, 101-500 employees

Less than a year

5.0

“Better tracking keeps projects on schedule”

Pros

Keeping track of work is very easy which has helped my team manage time better and be much more effective than before.

Cons

It meets all the expectations we had for it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MS
Madhur Shah

Hospital & Health Care, 1-10 employees

Free Trial

5.0

“Flawless workflow visibility”

Pros

Workflow management is very well organized now and it fits just about any kind of process teams need to handle together. The dashboards also provide detailed status updates which makes it much easier to track progress and stay on top of all the work.

Cons

The interface is a bit technical as at first so it can take a few days to get familiar with all the features and understand how everything works.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

LR
Luis Rambotti

Sports, 1-10 employees

Less than 6 months

5.0

“Centralized access from anywhere”

Pros

What I like most is being able to keep a database with my company's information and documents in one place so any employee can check it at any time, whether they're at home or at work. It's a very practical tool for working from anywhere since all you really need is an internet connection.

Cons

From the way I used it the platform seemed very good and I didn't come across anything negative.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

PK
Paige Kosinski

Entertainment, 1-10 employees

More than a year

5.0

“Powerful project tracking tools”

Pros

One of the best parts is being able to build automated templates and systems that help track long-term project timelines while assigning tasks clearly across the team.

Cons

Getting everything set up in the beginning was a bit challenging and there are still quite a few features I haven't fully explored or used yet.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

GL
Gabriel Lucas

Human Resources, 51-100 employees

Less than 6 months

5.0

“quick to setup”

Pros

The implementation is practical and the accessible design makes the platform very user friendly.

Cons

I really don't have any complaints at this point as it has been meeting our needs very well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

DS
Daniel Stanitski

Automotive, 1-10 employees

Less than 6 months

5.0

“Sales across daily operations”

Pros

A friend recommended it for my car dealership and using it turned out to be one of the best decisions I could have made. In the car business, things can get chaotic fast with so much happening at once but this helps me stay on top of customer tasks and follow-ups. Since getting my whole team organized in one place, I have seen sales increase and fewer issues come up around the dealership.

Cons

The only thing I'd really like to see is a way for leads to be imported automatically from my lead software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AAF
Alexandre Almeida Figueiredo

Management Consulting, 1-10 employees

Less than a year

5.0

“reliable project management system”

Pros

This platform works really well for project and process management, no matter how complex the work is, what industry it's in or which area it's being used for.

Cons

One thing that could be improved is the automation around Sections especially to make building automations and managing processes easier.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

ASO
Adriana Soto Ospina

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0

“Powerful hub for startups”

Pros

As a startup founder I have been able to bring together our daily tasks, business development work and even some CRM and operational processes in one place. We also use the forms to handle new client kickoffs, along with several other projects like investor relations and even payment tracking.

Cons

The downside is definitely the price. I really love using it but for now I only have the basic plan because it feels quite expensive compared with other options.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

AR
Alexia Ruel

Business Supplies and Equipment, 1-10 employees

Less than 6 months

5.0

“Colorful boards keep work organized”

Pros

The interface is one of my favorite parts of monday.com. The boards and color coding make project tracking much clearer and easier to follow and the Gmail integration is also really useful.

Cons

One thing that doesn't work as well is the way messages pile up in the task inbox. It makes them harder to organize and keep track of.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

EB
Ellie Brown

Non-Profit Organization Management, 1-10 employees

Less than 6 months

4.0

“Helpful color coding”

Pros

Its color coding is really helpful and there's also plenty of space to add notes.

Cons

The frustrating part is that Command+Z doesn't work inside a cell and once a board is already set up, changing it is almost impossible.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

9

J
Jay

Marketing and Advertising, 11-50 employees

4.0

“Excellent project management tool: Monday.com”

Pros

Overall, it does a great job of giving you a big picture of where you are with a project. We highly suggest this system.

Cons

 You must master a lot of mathematical coding and jargon used by Monday.com in order for it to make sense.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

8

IZ
Ibrahim Zafar

Consumer Services, 500+ employees

More than a year

5.0

“Custom workflows that deliver”

Pros

From day one this has been a highly effective tool for organizing projects and overall workflow. The customization options are a big plus and they let me set up and organize every project exactly the way I need.

Cons

I don't have any complaints as it does exactly what it promises.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

NS
Nicholas Stevenson

Business Supplies and Equipment, 1-10 employees

Free Trial

5.0

“Flexible workflows drives daily efficiency for daily operations”

Pros

Running projects through this software has been really useful. It's easy to use and understand and it lets you manage multiple campaigns at the same time. The automated actions help make the workflow much easier and you can even build your own without needing any programming skills.

Cons

Compared with the other software I have tried, this has easily been the best one so far. I honestly cannot find much to criticize. It's clear, simple to use, has all the features I need and offers plenty of app integrations as well.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

GP
Gökan Pehlivanoglu

Aviation & Aerospace, 500+ employees

Less than a year

5.0

“Innovative project management platform”

Pros

It looks like a project management app built with both creativity and functionality in mind. The design is excellent and the constant updates make it even better over time. With every new feature they roll out, it keeps evolving into a much broader and more impressive project management ecosystem.

Cons

It's a really strong platform Overall though the tech support team can be a bit slow to respond.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

NF
Noureddine fettal

Accounting, 1-10 employees

Less than a year

5.0

“Task management across daily operations”

Pros

Project management and task management are some of the most valuable features here. The platform is easy to use and integrating it into business processes feels simple and works well.

Cons

At this point I have not noticed any missing features or anything that really needs improvement. I also have not run into any parts of the product that are hard to use, including its integration with business processes.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

PB
Pieter Brughmans

Health, Wellness and Fitness, 1-10 employees

Less than a year

4.0

“Affordable across daily operations”

Pros

The software offers a lot of useful functionality and the price feels affordable for what you get.

Cons

As someone who isn't an expert, it can still be pretty difficult to find everything.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

G
George

Finance head, 1-10 employees

4.0

“My favourite”

Pros

It is very good at tracking the issues before the project launch.

Cons

None.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JGD
Jeremy Gosset Durand

Internet, 11-50 employees

More than a year

5.0

“feature packed project powerhouse”

Pros

It is a very powerful platform with lots of features, giving you an amazing project management tool that can be adjusted to fit your work and specific needs. There are plenty of settings available so you can build things the way you want and you can also connect it with other platforms to automate many tasks. Great overall.

Cons

The pricing can feel a bit high and getting started may be somewhat challenging at first when you're discovering all the many options and configuration settings available.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

LD
Leona Dawling

E-Learning, 1-10 employees

Less than a year

5.0

“Visually sleek across daily operations”

Pros

The platform looks really professional and is pleasant to work in and it handles updates or edits very quickly.

Cons

I haven't run into any problems with it and honestly cannot think of anything I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10