monday.com Software

monday.com Software Reviews

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Claimed

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Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

LS
Louis Scarantino

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0

“Organized dashboard for press releases”

Pros

Using this for press releases worked really well. The dashboard was simple to navigate and kept everything the person I was collaborating with sent me neatly organized.

Cons

I still didn't fully understand every part of the product. Some of the features weren't completely clear to me or didn't make total sense at first.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

SA
Sultan Ahmad

Publishing, 11-50 employees

Less than a year

5.0

“Marketing workflow upgrade”

Pros

Our marketing team uses this tool and it has completely replaced the work we used to manage in MS Excel. We can create separate tasks, add comments to each one and track their progress clearly.

Cons

At this point I really haven't come across any feature or function that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

UC
Uriel Crampton

Internet, 1-10 employees

Free Trial

5.0

“Simple management across daily operations”

Pros

It gives you a lot of flexibility to create the work environment you need and managing everything is easy.

Cons

Several features are only available as paid options and they should include more functions in the free version.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

NB
Nathan Barker

Internet, 1-10 employees

Less than 6 months

4.0

“Affordable way to get organized”

Pros

Getting started with it is pretty quick and it's a great option for small businesses that want to stay more organized digitally without spending much. It also includes all the basic features for free which makes it really useful to test out beforehand.

Cons

At the beginning it can take some effort to understand how to really make the most of all the features it offers and a few of them don't work especially well with external platforms.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

7

MJ
Matthew Judge

Non-Profit Organization Management, 101-500 employees

More than a year

4.0

“Helpful templates speed up team planning”

Pros

After trying Airtable, Trello and ToDoist, I ended up choosing this as the best fit for managing my work. One thing that really works for me is how much control it gives you over the view and layout. I prefer organizing things in lists with subcategories and it supports that exactly the way I need. There are also plenty of templates available to help you get started which is useful because they bring up details and elements you might not have considered otherwise.

Cons

One feature I'd really want is the ability to assign weights to subtasks so that when they're completed, they have a proportional impact on the overall progress. It would make a lot of sense to account for different task difficulty levels. That matters to me especially as part of my appraisal process.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

KM
Kenneth Manning

Arts and Crafts, 1-10 employees

More than a year

5.0

“Powerful templates speed up work”

Pros

Being able to build my own management tools inside the platform is a huge plus. I also really love the virtual keyboard and having access to more than 200 templates for boards and automations gives me plenty of flexibility when setting things up.

Cons

Task dependencies feel a bit limited. There are also a lot of useful features available but you need to upgrade your plan to unlock the full value the software has to offer.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

JC
Jessa Crisp

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0

“Team collaboration boost”

Pros

With a team spread across different parts of the US, this software has helped us collaborate much more efficiently on projects. It has also made task management more organized.

Cons

It did take some time for our team to adjust to the platform so there is definitely a learning curve at the beginning.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

BM
Bruno Moreira

E-Learning, 11-50 employees

Less than 6 months

5.0

“Powerful features”

Pros

It comes with plenty of features and integrations and the visual layout makes the platform engaging to use.

Cons

Well it is not very simple to fully understand all of the features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Human Resources, 1-10 employees

Less than 6 months

5.0

“Flexible workflow management”

Pros

We mainly rely on it to handle HR workflows, customer experience processes and internal task management. It's very user friendly and offers plenty of customization options.

Cons

The pricing feels far too high for someone using it alone. Also, the guides and tutorials could be clearer and easier to access.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AJ
Andabi Joshua

Writing and Editing, 11-50 employees

Free Trial

4.0

“automations saves operational hours in practice”

Pros

Built-in automations are a big plus and the available templates help get things moving quickly. The interface feels modern and the platform gives plenty of customization options to fit different workflows.

Cons

Its 14 day trial is not really enough time to properly evaluate everything the app can do. Pricing and plan details feel more complicated than they need to be and the navigation can be inconsistent and overly confusing at times.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

KH
Kelsey Hutton

Education Management, 500+ employees

Less than a year

5.0

“Clean design across daily operations boosts productivity”

Pros

The interface felt really clean and the simple layout made the platform very user friendly to work with.

Cons

To me it felt a bit complicated when working across multiple projects.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KB
Kyle Boerner

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“Human design across daily operations”

Pros

Right away this product felt very human and approachable. I was able to get myself onboarded in just seconds, it's very simple to use and I even discovered extra ways to put it to work, like using it as an entry-level CRM.

Cons

The pricing felt a little high especially once we started looking at adding more features, though in the end it still felt worth the cost.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A
Anonymous

Transportation/Trucking/Railroad, 101-500 employees

More than a year

5.0

“This toolkit actually delivers”

Pros

Managing tasks, projects and time tracking is very easy. The licenses are affordable and even the non-enterprise version comes packed with really useful features. The integrations, available apps and API support are all excellent as well.

Cons

I cannot think of anything particularly notable to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

SM
sipho mogopudi

Real Estate, 11-50 employees

Less than a year

5.0

“Changed how our team works”

Pros

Using this software has had a huge impact on the way I work. Its project, task and workflow management features have completely changed how I handle things in the workplace. It may have a few minor technical issues here and there but overall this is the best software I have ever used. Thank you @It.

Cons

Honestly it feels like this software includes nearly everything a user could ask for. It is well built and designed with simple, less complicated graphics that make it comfortable to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GM
gabriela mejia

Pharmaceuticals, 51-100 employees

Less than a year

5.0

“real time collab finally works”

Pros

From day one we really liked the range of features it offers especially the real time collaboration, along with being able to assign tasks and share documents in one place.

Cons

The only downside I'd mention is that some of our older employees occasionally struggled a bit when it came to getting comfortable with the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SB
sarah burke

Construction, 11-50 employees

Less than 6 months

4.0

“Easy on the eyes too”

Pros

One thing I really enjoy is how visual the platform is. All the information is presented in a very appealing layout that makes everything simple to read and follow.

Cons

Its notification feature has been giving me some trouble. Still since I have been checking the platform regularly, it hasn't turned into a major issue.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

8

A
Anonymous

Performing Arts, 1-10 employees

Free Trial

3.0

“Has everything seems heavy”

Pros

Its flexibility and how accessible the platform is are definitely strong points.

Cons

There are a lot of options that in my opinion feel unnecessary.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

7

Functionality

7

VW
Vilma Waldow

Automotive, 11-50 employees

Less than 6 months

5.0

“Keeps my day moving”

Pros

Working with this platform has been really pleasant. It's a fantastic system overall very user friendly and simple to use.

Cons

One downside is that they don't offer a plan designed for just a single user.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AM
Alona Mason

Hospitality, 11-50 employees

Less than a year

5.0

“Finally tracks people properly”

Pros

Keeping tabs on the team's progress has been pretty easy and using it day to day is not a hassle. Setting up meetings is simple too so scheduling doesn't take much effort.

Cons

I'd like to see more notifications although that may just come down to me not having the settings configured properly yet.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

KEJM
Kristhian Eduardo Jimenez morales

Consumer Services, 1-10 employees

Free Trial

3.0

“Client data finally in one spot”

Pros

Its CRM side is useful and it lets you manage several activities at once. It also helps keep track of employees, while making it possible to plan and organize assigned tasks properly.

Cons

Overall it's a good product but I barely use it because I already have another one that works better for me.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

5