monday.com Software

monday.com Software Reviews

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Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

ZM

Ziyad Maricar

Construction, 11-50 employees

Less than a year

5.0
September 2022

Templates saved me time

Pros

The templates are the standout feature here. We had a lot of fun testing different ones to figure out which matched our needs best and they really make day to day work much more manageable.

Cons

I would've loved to see a basic built-in marketing tool, like email functionality, included in the system because that would be incredibly helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

ACSR

Ana Carolina Sousa Ribeiro

Research, 101-500 employees

Less than 6 months

5.0
September 2022

Never lose a task again

Pros

Keeping track of my time and tasks has been much better with this tool. I use the free version to organize my schedule and monitor the progress of my research and it has been very useful. It also works for teams although that requires a paid plan. One thing I really appreciate is being able to break bigger tasks into smaller parts and assign a deadline to each one. The software also includes other useful options, like creating graphs which helps a lot when I need to present research progress.

Cons

One area that could be better is the task status feature. It should let you show more clearly how far along a task is while it is still in progress. That would make time tracking and progress monitoring much more reliable.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

MH

Mia Hepner

Consumer Goods, 51-100 employees

Less than a year

4.0
September 2022

Teams communicate better now

Pros

The interface is easy to follow and it helps my organization collaborate across different teams without much friction. I also really like how well it integrates with tools like Slack and Gmail.

Cons

At times finding your way around certain projects on the platform can be a bit challenging.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MM

marlyn misle

Health, Wellness and Fitness, 11-50 employees

Less than a year

4.0
September 2022

Remote work felt easier

Pros

It's really useful for managing remote teams, works well for both small and large companies and helps automate tasks so you end up saving a lot of time.

Cons

The price is a bit high when you have a lot of team members.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

JF

Jessica Ferreira

Marketing and Advertising, 51-100 employees

Less than 6 months

5.0
September 2022

Got going in minutes

Pros

The tool is very user friendly and gives the user a lot of freedom to work around the platform the way they want.

Cons

One thing that could be better is the zoom feature. It may seem minor but it really makes a big difference.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

ML

Mauricio Lora

Computer Networking, 101-500 employees

Less than 6 months

4.0
September 2022

Everyone actually used this

Pros

It is simple to use and works really well when collaborating with others.

Cons

I would not change anything about the software.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

AP

Adrian Pereyra

Airlines/Aviation, 101-500 employees

Less than 6 months

4.0
September 2022

Dashboards showed us everything

Pros

The dashboards are easily the standout feature of this platform. They have a very appealing visual style and everything feels simple to use and manage for everyone involved in a project or workflow.

Cons

At times it can feel a little too simple. What I mean is that some tasks could use more detail and stronger customization options than what's currently available.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

JG

Janeth Galaviz

Environmental Services, 500+ employees

Less than 6 months

3.0
September 2022

Great tasks, weak portfolio view

Pros

Creating tasks is easy and the interface seems clean and organized. I also like being able to customize statuses or phases with the colors that work best for us.

Cons

We expected it to support portfolio-level project management but implementation turned out to be very difficult because the platform is really built around managing tasks grouped under a topic or project name.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

4

Functionality

6

TW

Tim Williams

Sporting Goods, 1-10 employees

Less than a year

5.0
September 2022

Operations finally feel organized

Pros

Instead of sending tasks around by email and having them get lost or forgotten, we now have one central place to assign work, share updates and talk through what needs to be done. It has made a big difference in keeping everyone accountable because each person can clearly see what they're responsible for and update progress as they move through their assignments.

Cons

There are still a few features we are not using yet but we'd like to roll those out more formally in the future. As for the way we currently use it, I really don't have any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

BI

Betul Isler

Information Technology and Services, 101-500 employees

Free Trial

4.0
September 2022

Keeps getting better monthly

Pros

I absolutely love that new features keep rolling out all the time and they make the platform even more convenient to use.

Cons

At times the interface looks overloaded and it's easy to get buried in too many details.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

9

A

Anonymous

Media Production, 500+ employees

Less than 6 months

4.0
September 2022

Boards kept us sorted

Pros

Visually Monday.com makes a strong first impression. Once everything is configured and the data is fully entered, it presents itself like a very capable system. To anyone outside the team who isn't actually using it day to day, it really gives the impression that everything is organized and under control.

Cons

Our animation work is layered and complicated, with tasks, subtasks and dependencies spread across multiple concurrent episode productions. We also need separate boards to keep those episodes distinct and each one is already a highly detailed project on its own. The platform doesn't seem able to support all the task levels we need in order to track that workflow properly. To make it work, we have to simplify our real process too much and that creates a risk of things slipping through unless someone catches them manually.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

MH

Matthew Hammerstone

Computer Software, 500+ employees

Less than a year

5.0
September 2022

Teamwork felt less chaotic

Pros

Working with teammates on shared tasks is very easy and the whole platform is organized and simple to navigate. The interface never seems overcrowded which makes it easy for new contributors to jump in and start using it without any hassle.

Cons

I have not really run into any problems with the way I use this software. If anything, there are still additional features I'd like to explore more.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

PB

Penny Brooks

Non-Profit Organization Management, 11-50 employees

More than a year

4.0
September 2022

Tracking finally made sense

Pros

Being able to follow the workflow and assign team members to each task has been really helpful. It also does a nice job of keeping deadlines visible so things are much harder to forget.

Cons

I honestly have not run into any problems using this software. I wasn't familiar with it before I started working here and now I can see how valuable it would have been in some of my previous jobs.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

AA

Ana Acuna

Legal Services, 101-500 employees

Less than a year

5.0
September 2022

Never miss a deadline now

Pros

Keeping up with my work became much easier since I can schedule everything in one task list and track my progress as I go. Being able to tick tasks off quickly also helps me stay organized and remember what still needs to get done.

Cons

Setting up recurring tasks took more effort than it should have. I had to figure out the customization on my own and it didn't feel very user friendly since I expected that feature to be built in more clearly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JA

Jenny Aquino

Consumer Services, 51-100 employees

Less than a year

5.0
September 2022

Planning felt surprisingly powerful

Pros

Once you understand how it works, monday.com becomes very simple to use. It works really well for personal planning as well as team projects like events social media calendars, content schedules and pretty much anything else you need to organize.

Cons

There is a bit of a learning curve at the beginning but it is not difficult or overly complicated. The more you use it, the faster it starts to click.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JS

Jennet Sesighe

Human Resources, 11-50 employees

Less than 6 months

4.0
September 2022

Resources allocated without hassle

Pros

One feature I really like is being able to create a new pulse by copying and pasting a full list which makes transferring information much faster. The resource management tools are excellent as well and having the option to add unlimited users is a big plus.

Cons

Having to pay for every additional user you add is definitely not very cost-effective.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A

Anonymous

Food Production, 500+ employees

Free Trial

4.0
September 2022

Automation bought back hours

Pros

The interface is easy and simple to navigate. It can also be customized to match the specific needs of the work or task which is really helpful. The automation and collaboration features are especially impressive.

Cons

After signing up you do need to adjust the settings yourself since everything starts with the default setup. It would be even more useful if the software showed pop-up notifications that offered options for each setting.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

JF

Jesse Frohling

Computer Software, 51-100 employees

Less than a year

5.0
September 2022

Projects finally stayed tidy

Pros

It's made me much more organized and productive in my day to day work. The layout for projects and tasks is very user friendly and the collaboration tools they offer are excellent.

Cons

The sub-task setup isn't quite as strong as it is on some other platforms but overall it's still fantastic.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

SS

Sonam Sardar

Computer Software, 500+ employees

Less than a year

5.0
September 2022

Updates came in clearly

Pros

Keeping up with daily tasks and updates is very manageable with this software and it helps organize work in a clear way.

Cons

Its graphical user interface can be a bit complicated to understand at first.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Real Estate, 11-50 employees

Less than 6 months

5.0
September 2022

Lots packed into this

Pros

There are a lot of features in monday.com which is definitely a strong point and the starter tutorials helped me get up to speed at the beginning.

Cons

Well it does feel complicated and expensive. I had to spend around 1 to 2 hours just learning how the software works and while I eventually figured it out, there are competing tools that are much quicker and simpler to understand.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10