monday.com Software

monday.com Software Reviews

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Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

NC

Nicholas Chetty

Hospital & Health Care, 51-100 employees

Free Trial

4.0
September 2022

Tracking never felt this easy

Pros

Managing delegation across the team is very easy and keeping up with everyone's progress is simple. Also it comes with a wide range of features and integration options that help make daily work more efficient.

Cons

Pricing is a bit expensive compared with other similar platforms.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

MM

Miranda Miller

Hospitality, 500+ employees

Less than a year

4.0
September 2022

set up was easy

Pros

Our team used it to organize scheduling and manage projects more efficiently. Getting it up and running was very easy and the onboarding process barely took any time.

Cons

In the end my team didn't use it as much as we expected. I suspect that's because our agile workflow already includes plenty of communication channels that cover the same purpose this software is meant to serve.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

8

GK

Geoffrey kimtai

Marketing and Advertising, 1-10 employees

Less than a year

5.0
September 2022

workflow ran smoother

Pros

One thing that really stands out to me about this software is how easy it is to use. The interface is user friendly so getting started doesn't take much effort at all. On top of that it offers a decent level of customization which makes it possible to adjust the setup to match specific needs. overall it has been a very useful tool.

Cons

From my perspective the software seems complex and not very user friendly. The interface isn't particularly user friendly and the overall design comes across as outdated. On top of that there isn't much flexibility for customization and the feature set feels fairly limited.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

GP

Glenn Pareira

Marketing and Advertising, 11-50 employees

More than a year

4.0
September 2022

adapts to whatever we throw

Pros

It's extremely powerful and flexible and the wide range of plugins makes it even more useful.

Cons

One frustrating part is that saving work can be a bit unreliable at times. If you forget to save an update, it doesn't always keep a draft automatically so you can end up losing what you wrote.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

YB

Yulia bailey

Retail, 11-50 employees

Less than a year

5.0
September 2022

One tool covered everything

Pros

Using Monday.com has been a really positive experience overall. I personally loved the software although onboarding new hires is always a bit of a challenge since they tend to get lost when trying to figure out what they need to complete and where to find it.

Cons

The web version can feel a little too difficult to understand and navigate especially for first-time users.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

CR

Christopher Rohler

Civil Engineering, 500+ employees

Less than a year

5.0
September 2022

Dashboard showed real progress

Pros

Getting started with monday.com was quick and connecting it with other tools made it simple to automate our project workflows. Its capabilities make planning and scheduling much more manageable and being able to monitor the status and progress of multiple projects from one dashboard is a huge plus.

Cons

Honestly there's nothing I dislike about its features or functionality. It integrates well, handles automation for complex project work effectively and offers strong reporting and tracking capabilities.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

IZ

ivan Zuniga

Online Media, 1-10 employees

Less than a year

5.0
September 2022

Tracking tasks finally felt good

Pros

Being able to assign tasks in real time, add important events and keep track of daily activities makes this platform really useful.

Cons

The app still needs alerts for activities that are about to expire within the platform itself.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

JG

Jerome Gray

Consumer Electronics, 1-10 employees

Free Trial

5.0
September 2022

work feels easier now

Pros

Monday.com really lives up to its name. It's an excellent way to kick off the business day or week especially when it comes to keeping tasks and business management organized and simple.

Cons

There are plenty of strong benefits with it and at this point I honestly cannot point to anything negative to say.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

PT

petersen Taryn

Business Supplies and Equipment, 101-500 employees

Less than a year

5.0
September 2022

features kept surprising me

Pros

It's a really amazing tool that's simple to use and the integrations come packed with plenty of features.

Cons

The part I like least is the loading time but I'd still recommend it 100%.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JAGL

Jesus Alberto Garcia Lopez

Civic & Social Organization, 11-50 employees

Less than 6 months

5.0
September 2022

Tracking tasks became my favorite

Pros

I must say this tool has been incredibly useful for setting up workspaces, adding tasks, assigning the right person to each one and setting due dates so everything can be tracked monthly, weekly or on a custom timeline. The software is very, very easy to use.

Cons

At this point I don't see any drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

EP

Edwin Posada

Computer Software, 11-50 employees

Less than 6 months

5.0
September 2022

Workflow felt natural enough

Pros

It's very easy to use and is user friendly from the start.

Cons

With some integrations they only work under my user account and not for the other users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

GM

Geraldine Monasterio

Market Research, 500+ employees

More than a year

4.0
September 2022

Everyone worked from one hub

Pros

This tool works like an open operating system where organizations and professionals can manage their projects in one place without setbacks and the features really help improve workflow. The part I value most is how collaborative it is, since the whole team can work together in the same space.

Cons

I really have not run into any issues with this tool because overall it isn't complicated. It lets professionals handle their tasks without interruptions or long-term difficulties and it's understandable almost from the very beginning.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

AA

Azizah Amir

Telecommunications, 500+ employees

Less than a year

5.0
September 2022

real time work actually happened

Pros

Running our team has become much more efficient with this. We now handle daily and monthly stand-ups more effectively and I can keep track of project status in real time. Another big plus is being able to coordinate tasks and collaborate not just internally but also with people outside the company.

Cons

As you get deeper into using it there's a chance things can start to feel overly complicated. Because everyone was so wrapped up in the project, progress reviews were often overlooked. Breaking larger tasks into smaller ones is definitely useful but it only works when those smaller pieces are managed properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

SA

sultan ali

Construction, 11-50 employees

Less than a year

4.0
September 2022

Workflows bent to us

Pros

With just a click it adapts quickly and helps the team stay on top of tasks and workflows.

Cons

The interface looks modern but the pricing and plan structure feels unnecessary.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

A

Anonymous

Government Administration, 500+ employees

Less than a year

4.0
September 2022

Could see everything clearly

Pros

Everyone assigned to a task can clearly follow the updates and current status so it's easy to stay aligned on what's happening.

Cons

It still doesn't connect with Microsoft Outlook which is a limitation for our workflow.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

KN

Kelsi Nuttle

Veterinary, 500+ employees

Free Trial

5.0
September 2022

Tracking tools impressed me

Pros

This software is pretty easy to use and implementation didn't take much effort. Also it offers excellent project management features along with strong task tracking capabilities.

Cons

As our business grew it didn't scale in the way we needed it to. We ultimately moved to a more comprehensive system that also includes ticketing, idea management and other functions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BD

Bryttney Dixon

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0
September 2022

Organization finally stopped fighting me

Pros

It's very user friendly, not complicated and gives you several ways to keep your business organized.

Cons

I honestly have not come across anything I'd consider a downside or something to dislike about this software yet.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

SB

Sam Been

Medical Practice, 1-10 employees

Free Trial

4.0
September 2022

overview showed whos doing what

Pros

Right away the thing I liked most was how simple it is to use. It gives you a really clear view of what you and everyone else on the team needs to get done. Another feature I really enjoyed is how easily you can track progress. I also like the bright, simple colors it uses to label and organize things.

Cons

At the beginning the part that bothered me was the number of features, since it made the software feel a bit hard to get used to at first. After spending some time with it, though, it becomes familiar so it's not really something to worry about long term.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

10

A

Anonymous

Security and Investigations, 101-500 employees

Less than 6 months

4.0
September 2022

Tracking felt feature rich but fair

Pros

Compared with tools like Teamwork and Asana, monday.com gives us a lot more when it comes to managing tasks. It works really well as a task manager and feels more packed with features overall.

Cons

Working with a development team though it doesn't really feel built for that use case even if it's promoted that way. The workflow management and release management pieces just aren't strong enough.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

APM

Alberto Porras Moreno

Marketing and Advertising, 1-10 employees

Less than a year

4.0
September 2022

My go to for visuals

Pros

The layout is very visual and user friendly like so simple that even a child could figure it out at a glance. Out of all the project management tools I have used, this is the one I prefer the most.

Cons

It may cost more than other similar options but I still think it's worth paying for.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7