monday.com Software

monday.com Software Reviews

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Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AQ

Ale Qq

Banking, 500+ employees

Free Trial

5.0
September 2022

Keeps my work life sane

Pros

One thing I really love is how it helps organize not just my tasks in the app but even the way I think in everyday life. I cannot really use it at the office since we rarely work with outside apps but it's still helped me build my own better-organized to-do lists at work. It almost trains you to strengthen that organization habit and that's made me feel much more put together overall.

Cons

Honestly I don't have any real complaints. The only thought that comes to mind is that it might be worth trying to work with banks too, just to see whether they'd be interested in adding the app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SS

Sheilla Sanon

Design, 1-10 employees

More than a year

5.0
September 2022

Planning never felt this packed

Pros

There's a huge range of features, views and tools packed into this platform. It gives you what feels like endless ways to organize tasks into projects and break projects back down into tasks. One thing I really appreciate is how it can take the same data and display it in so many different formats, from charts to battery-style visuals. It also seems to be widely adopted across companies for planning which makes it especially convenient when it comes to integrating with other teams and software.

Cons

Getting started felt pretty difficult to me. Right after signing up, the interface was overwhelming and not very easy to navigate. There are honestly so many options that it becomes a bit too much and the UI doesn't do much to make that easier. It also feels very text-heavy and as someone who thinks more visually, I'd really prefer the option to identify projects with an image instead of just a project or task title. On top of that the pricing is a little high compared with other task management tools.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

AM

Amit Mehta

Information Technology and Services, 1-10 employees

Less than a year

4.0
September 2022

Updates posted without any fuss

Pros

The interface is very user friendly and adding line items or wrapping up tasks is pretty easy. Compared with ClickUp, though, it doesn't offer the Kanban-style setup that we tend to prefer.

Cons

It is a bit limited when it comes to project tracking and handling multiple employees.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

JT

Jeannette Trejo

Government Relations, 1-10 employees

Free Trial

5.0
September 2022

tracking is quick with it

Pros

This tool seems very decent. It's simple and user friendly so making changes and keeping track of progress is something I can do without any hassle.

Cons

The color coding wasn't really to my liking. I'd also want a dedicated column for sharing notes. It would be even better if project boards were easier to share and if there were a meeting tab for note-taking or a built-in whiteboard tool.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JM

Japhet Mwakombo

E-Learning, 1-10 employees

Less than a year

5.0
September 2022

everything is in one hub

Pros

It's very versatile and does a really good job of helping you manage all your projects in one place.

Cons

A few of the features feel unnecessary and the platform could use some updates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Non-Profit Organization Management, 11-50 employees

Less than a year

5.0
September 2022

Team management actually impressed me

Pros

Managing the team has been really easy with this. Assigning tasks, keeping track of progress and monitoring everything in one place works very well. The interface also looks professional and visually appealing which makes it pleasant to use day to day.

Cons

There's nothing specific to complain about here as it has been working well for our needs.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KR

Karen Ribas

Market Research, 51-100 employees

Less than 6 months

5.0
September 2022

delivered what it promised

Pros

Beyond handling day to day tasks, it really simplifies the whole process and cuts down the steps so everything gets finished right when it should.

Cons

Getting started can be a little tricky if you're new to it but after you figure out how it works, it becomes pretty easy.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Information Technology and Services, 51-100 employees

Less than a year

4.0
September 2022

Workflow tracking kept us moving

Pros

This tool really helps me organize my work and keep track of my workflow.

Cons

It does the job but it still looks like it could offer more features than it currently has.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

AC

Axel Chiquin

Food Production, 51-100 employees

Less than 6 months

5.0
September 2022

Managed people without the headache

Pros

It's an app that lets you manage and organize your work team in a very simple and easy manner.

Cons

At times it doesn't send messages with attached files.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SS

Shiza Shahid

Furniture, 1-10 employees

Less than 6 months

4.0
September 2022

Projects stayed neatly contained

Pros

There are plenty of really useful features here and they do a nice job of keeping tasks and overall projects organized.

Cons

It can be a bit confusing at the beginning so you have to spend some time clicking around and getting familiar with how it works.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A

Adam

Construction, 11-50 employees

5.0
September 2022

Admirable service by monday.com

Pros

Monday.com provides amazing client service. That means a lot to me. I do not want to scavenge the internet for chat groups or information on how to contact assistance. Monday.com truly cares for its clients.

Cons

Customer support took care of all our issues.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

RA

Roldan Ancajas

Information Technology and Services, 11-50 employees

More than a year

5.0
September 2022

Workflows kept the day going

Pros

Workflow setup is one of the strongest parts here. You can tailor it almost any way you want, with hundreds of widgets available to support different use cases. The automation features are a standout and something I hadn't really seen done this well in other project management tools. It's especially helpful for keeping everyone on track with daily tasks and reminders. The platform is also highly customizable while still being fairly user friendly, whether you're adjusting modules, visuals or entire workflows. On top of that customer support has been excellent, with a team that clearly knows the product inside and out.

Cons

Pricing can be a downside especially for solo users, even though there is a free option for individuals with certain limits. There's also a technical learning curve at the beginning so first-time users may find it a bit complicated which makes sense given how broad and feature rich the software is. I have also run into occasional glitches in some functions, like when trying to colorize text for emphasis and those moments can work against the user experience.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Information Technology and Services, 101-500 employees

Less than a year

5.0
September 2022

Dashboards showed work clearly

Pros

Running separate project boards and then pulling everything into one overview board has been incredibly useful. I have also set up dashboards with Gantt charts and timelines which makes planning and tracking work much clearer. The integration with Slack and other apps works really well too.

Cons

There was a bit of a learning curve at the beginning and it took me a couple of days to really get comfortable with it. Once I spent some time reading through the features and integrations, though, it's been a dream to use.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

VL

Valor Luo

Marketing and Advertising, 1-10 employees

Less than a year

5.0
September 2022

help organize everything better

Pros

The platform is colorful and enjoyable to use and getting started doesn't take long since the learning curve is fairly manageable, even if there's still a little to learn. It also comes with plenty of integrations and the features connect really well so everything works together well.

Cons

I have genuinely enjoyed using it and even paid for a subscription. It works well for a small team but once you begin adding more users especially clients the cost climbs very quickly. The free version looks appealing but it becomes quite limiting and much harder to work with if you don't have the paid features.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Professional Training & Coaching, 1-10 employees

Less than 6 months

3.0
September 2022

honestly this confused me

Pros

I never really got comfortable using this software.

Cons

From the start it felt scattered and a bit all over the place, at least for the way my brain works. The software and its layout didn't feel very user friendly to me and I just couldn't make much sense of how everything was organized.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

5

Functionality

7

A

Anonymous

Information Technology and Services, 500+ employees

Less than 6 months

5.0
September 2022

able to made my own dashboard

Pros

Being able to tailor the dashboard exactly the way I need is fantastic. It comes with lots of useful features, including time tracking and automations that kick in once a task is completed.

Cons

Getting everything set up can take a bit of time. Since there are so many customization options, building the dashboard exactly how you want it may be a little challenging at first.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Financial Services, 1-10 employees

Less than 6 months

4.0
September 2022

Dashboards showed exactly what mattered

Pros

The dashboard is easy to follow and assigning projects to different team members is simple and convenient.

Cons

There really isn't anything lacking. We're just transitioning to a new task management system that lets us keep client-focused tasks and business-focused tasks together in one place.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

9

JV

Jesus Vargas

Information Technology and Services, 1-10 employees

Free Trial

3.0
September 2022

Free options beat this one

Pros

During the trial I used monday.com to manage a short proof of concept and it did the job reasonably well. That said I have used other free tools that worked better overall.

Cons

It isn't very user friendly. Setting up something as basic as a milestone feels more complicated and tricky than it should be.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

7

Functionality

7

EZ

Elizabeth Zuponcic

Market Research, 11-50 employees

Less than 6 months

5.0
September 2022

Workflows kept us on pace

Pros

Monday.com has been very user friendly while still keeping everything organized in an efficient and visually appealing way. The pre-built templates make it simple to pick one that matches your needs and they're also flexible enough to customize however you want. Tools like subtasks, progress bars and user assignments make it very clear to track task progress and see who is responsible for what. Our team also relies heavily on the forms feature because it helps us manage all requests and projects in one central place.

Cons

The downside is that the lower-tier plans feel a bit restrictive so upgrading is almost necessary if you want to get the most out of the platform. For our team, it has definitely been worth paying more but we ended up needing to upgrade not long after we first started using it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

A

Anonymous

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
September 2022

Felt balanced and reasonable

Pros

Among all the project management tools out there, this is one of the best. The pricing is reasonable, it's very user friendly and the feature set feels really well balanced for handling projects all around.

Cons

One downside is that setting up dependencies takes several steps, even though that's something most management workflows need regularly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9