monday.com Software

monday.com Software Reviews

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Claimed

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Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Computer Software, 51-100 employees

Less than 6 months

5.0
July 2022

Tracking worked across everything we did

Pros

It's a pretty distinctive platform that takes the familiar spreadsheet idea and turns it into a Work OS, letting you monitor and organize just about anything.

Cons

One area that still needs work is connecting tasks and projects with third-party tools, since those integrations are still somewhat limited.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

A

Anonymous

Marketing and Advertising, 1-10 employees

Less than a year

4.0
July 2022

Project setup felt highly flexible

Pros

The color-coded layout is simple to use and there are plenty of ways to describe organize and build out a project.

Cons

Everything has been good for me so far, though it may be worth checking with employees to see how they feel about it too.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

9

NB

Nithesh Bonugu

Education Management, 500+ employees

Less than 6 months

4.0
July 2022

Milestones hit every single time

Pros

It really does exactly what it promises and it's been very helpful for keeping track of milestones.

Cons

One thing I'd still like to see is a way to connect it with the Notion app.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

BH

Brittany Hackenberg

Civil Engineering, 11-50 employees

Less than 6 months

5.0
July 2022

suited every need of ours

Pros

The variety of templates really helps me figure out the best way to organize everything I am working on.

Cons

A few more tutorials would be really useful. Since I am still new to the software, I feel like I could learn a lot more with better guidance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

JN

Judy Nyakweba

Financial Services, 51-100 employees

More than a year

5.0
July 2022

Planning felt unstoppable in action

Pros

Monday.com is a great tool thanks to its user friendly interface, simple setup process and helpful plugins. It handles project management really well, from organizing teams and scheduling tasks to supporting business budgeting and planning. We also use it for employee scheduling, online time tracking, bug tracking and document management so it covers a lot in one place.

Cons

There's honestly nothing to complain about since it delivered everything we expected during implementation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

JD

Jessie Devine

Marketing and Advertising, 51-100 employees

Less than a year

5.0
July 2022

Automations saved us valuable time

Pros

One thing I really enjoy about monday.com is how customizable it is. You can add a wide range of columns and categories which makes it possible to get very detailed with each task and project. Assigning people to items is quick and the automations make it simple to notify them when needed. The color-coded layout is also a big plus and helps keep everything clear at a glance.

Cons

Every now and then certain actions or settings aren't very user friendly so I end up searching online to figure them out. That said it's a minor inconvenience rather than a serious problem.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EC

Eliel Chong

Law Practice, 11-50 employees

Less than a year

5.0
July 2022

Worked nicely across all departments

Pros

The interface seems welcoming and simple, while still being powerful and fully customizable.

Cons

It's not really a downside but I'd suggest adding a more structured onboarding process with a bit of training.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

MT

Mario Tellez

Human Resources, 11-50 employees

Less than a year

5.0
July 2022

Could see every project clearly

Pros

Getting deadline notifications is really helpful and having every team project visible in one place makes it much easier to stay on top of everything. The tags and update timestamps are also useful for keeping work organized and current.

Cons

The visual design looks fantastic and the way tasks can be added and tracked along with reports for all projects is very well done.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

CA

Constance Adams

Religious Institutions, 101-500 employees

Less than 6 months

3.0
July 2022

Useful but got visually messy

Pros

Being able to view everyone's tasks, see who each item is assigned to and keep track of deadlines is really helpful.

Cons

With so much extra information displayed, the platform can start to feel cluttered and a bit overwhelming.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

KH

Kimberly Hazard

Law Practice, 51-100 employees

More than a year

5.0
July 2022

Task hub worked fantastically well

Pros

Keeping tasks organized and staying productive is much simpler with this app. The interface is very user friendly, it works really well for team coordination and the visuals are decent and appealing. It also integrates with a wide range of third-party services which makes it even more useful.

Cons

The desktop version works very well overall but the app can feel a bit slow at times. Aside from that the full feature set can get a little expensive although it still feels worth paying for if you want your task management process to run well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

ACDG

Ann Caroline De Guia

Real Estate, 1-10 employees

Less than a year

4.0
July 2022

Tracking kept teams perfectly aligned

Pros

Being able to tie my workflows to specific tasks has been really helpful. The collaboration features also made it much easier to keep everyone on the team on the same page.

Cons

At times it doesn't load the way it should and there can be some lag.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

9

BPG

Bojan Peic Gavran

Marketing and Advertising, 1-10 employees

Less than a year

5.0
July 2022

Worked well across every department

Pros

Monday.com is very user friendly and is simple to navigate, even for someone using it for the first time. It also comes with plenty of features and the pricing seems fair for what's included.

Cons

The only thing I'd personally want is 24/7 support because of my time zone. That's more of a personal preference though and aside from that there really isn't anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

NV

Nithusha Vasudevan

Education Management, 11-50 employees

Less than 6 months

4.0
July 2022

Project flow stayed refreshingly simple

Pros

Working with it makes project management is very easy. The platform is simple to navigate and easy to use overall.

Cons

Its pricing seems a little on the expensive side although it's still not too bad.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

9

EK

Elena Kwan

Hospital & Health Care, 500+ employees

Less than 6 months

5.0
July 2022

Visuals kept us totally organized

Pros

Having a clear view of the workflow makes delegating tasks much more manageable. The interface is visually appealing and it really helps with staying organized and keeping up with scheduling. It also works well for social media planning.

Cons

There is definitely a learning curve and it can be difficult for people who are not very comfortable with technology to use at first.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

FMD

francois mbimbe dalle

Music, 1-10 employees

Less than a year

5.0
July 2022

Gave our workflow a boost

Pros

Just discovered this software with the help of a friend and honestly it seems more than perfect when it comes to productivity. It gives such a positive result that it almost seems unreal and I am genuinely smiling, just like the name Monday suggests. For me it fits exactly what I need and it really feels like the right tool to move forward with confidence in a job setup that feels just right.

Cons

On the security side it is already reassuring which is a good point. Still in my opinion, I would prefer everything to feel even more secure and reinforced. That is the only reason I would place it at around 4.5 out of 5.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ML

Mark Lew

Human Resources, 11-50 employees

More than a year

4.0
July 2022

Tracked everything from one spot

Pros

Being able to keep track of all my items while also seeing where everyone else is at is something I really appreciate.

Cons

It can be a bit tricky to make all the boards consistent and it would help if the platform suggested more ways to use it.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

A

Anonymous

Marketing and Advertising, 1-10 employees

Less than a year

5.0
July 2022

Tracking design made work enjoyable

Pros

The look and feel of the software is something I really enjoy. It actually makes keeping up with projects feel fun instead of boring.

Cons

Honestly I don't have any real complaints about the software but if I had to mention one thing, it can get a little harder to see everything clearly once you start adding more columns.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HK

Henry Kamagy

Construction, 51-100 employees

More than a year

5.0
July 2022

Kept every project on schedule

Pros

Keeping up with time and project expenses has been very reliable with this tool. It makes planning organizing and managing tasks and projects simple and collaborating with my team on assignments is just as easy.

Cons

I have not run into any issues with it because it covers everything I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

AG

Ariane Guidry

Marketing and Advertising, 1-10 employees

Free Trial

4.0
July 2022

Automations genuinely saved working hours

Pros

The automations and integrations were a nice addition and took some of the effort out of my workflow. I also liked the dashboard design as it looks professional and makes project organization easy to keep track of.

Cons

Even though the dashboards look good, there isn't much room to customize them. It also falls short when it comes to helping individual team members see exactly where they stand in a project and manage their own personal task lists.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

7

DH

Deuene Hickman

Human Resources, 11-50 employees

Less than 6 months

5.0
July 2022

Scheduling kept everyone well-aligned

Pros

From a nonprofit standpoint the ability to schedule tasks and assign them to different staff members has been really valuable. It gives us a clear way to see who is responsible for what and when things need to get done. Using this software has helped our team stay organized and focused on meeting our goals.

Cons

At this stage the features we're using have all been very useful so we don't really have any complaints about the product. We're still fairly early in the process of using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8