monday.com Software

monday.com Software Reviews

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Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

NL

Nick Lamoreaux

Wholesale, 11-50 employees

Less than 6 months

3.0
July 2022

Actually helped me track tasks

Pros

Using this for project and task management definitely helped make the work more manageable.

Cons

I did not find it very user friendly and it took time to locate everything I needed right away.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

6

P

Patrick

Printing, 11-50 employees

5.0
July 2022

Needs improvement

Pros

With Monday.com the complete sales process may be planned out from beginning to end, with the ultimate step being the sending of a customer survey.

Cons

N/A

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

AD

Akpovi Dossou

Computer Software, 1-10 employees

Less than a year

5.0
July 2022

Everyone picked it up fast

Pros

Right away I find it very simple to work with and the functionality it offers is really strong.

Cons

The downside is that the software still isn't accessible in every country.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ZD

Zach Delano

Religious Institutions, 51-100 employees

Less than a year

5.0
July 2022

Matched our working style exactly

Pros

It slipped into our workflow without any hassle which made getting started really easy.

Cons

Overall the app works well but I'd still like to see a bit more customization options.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Education Management, 500+ employees

Less than 6 months

5.0
July 2022

Automations saved us real time

Pros

One thing that really stands out is how flexible the platform is. Being able to build automations from scratch adds a lot of value and makes it even more useful for different workflows.

Cons

At this point I honestly don't have anything I dislike about the app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Insurance, 1-10 employees

Less than 6 months

5.0
July 2022

Project tracking hub delivered well

Pros

Being able to integrate everything and oversee all projects across a startup in one place has been a big advantage.

Cons

Learning how to use it is definitely challenging and the setup can feel confusing because the learning curve is pretty steep.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

AZ

Alex Zagrodnik

Marketing and Advertising, 1-10 employees

Less than a year

5.0
July 2022

Best value I found

Pros

After moving through a handful of task management platforms this one stands above the rest. Once you get the hang of the basics, the boards are quick to set up and is very easy to use. The value for the price is honestly outstanding.

Cons

A couple of areas could be better. First we do run into occasional downtime like usually a few times each month. That said their outage notifications are very helpful and do a good job of keeping us informed until everything is back online. Second recurring tasks need more flexibility. Right now items can repeat on fixed schedules but it would be much better to also have the option to set them for specific dates instead of only weekly, monthly or yearly patterns.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

IPS

Ipshita Pauline Singh

Health, Wellness and Fitness, 51-100 employees

Less than a year

4.0
July 2022

Clean look for tracking work

Pros

The interface is clean and pleasant to use and it works well for managing tasks and keeping track of project progress.

Cons

When used as a CRM it looks less well designed than other similar tools. It really fits task management better than data management so it's not the best option for that kind of use.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

NERF

Norma Estela Rosales Flores

Broadcast Media, 11-50 employees

Less than a year

4.0
July 2022

Hub worked for every team

Pros

It works really well for project management and remote collaboration. The platform does what it is supposed to do and the interface is easy to navigate. It has helped me keep different services grouped together without having to switch between platforms. I mostly rely on it for managing team projects and tasks, tracking creative process records, handling finance management and I also like that it integrates with other apps like Gmail and Slack.

Cons

The pricing is expensive compared with other platforms. There are also cheaper alternatives and even free ones although those usually require a bit more effort to set up or manage.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7

NM

Naor Melamed

Internet, 11-50 employees

Less than a year

4.0
July 2022

Updates felt genuinely enjoyable

Pros

Those little micro-animations are a nice touch and make moving tasks to done feel more fun and satisfying.

Cons

The setup for subtasks and the way tasks connect across different boards could be better.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

Biotechnology, 11-50 employees

Free Trial

3.0
July 2022

Tracked my team effectively

Pros

The platform is very user friendly and it really helps with managing both small and large teams while keeping track of work progress over time.

Cons

At times it doesn't seem entirely user friendly but there are excellent tutorials online and the core features are still very easy to use.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

5

DS

David Saraiva

Computer Software, 11-50 employees

Free Trial

5.0
July 2022

Adapted well across departments

Pros

Monday.com is exceptionally user friendly and very easy to use. It's also highly flexible and can be adapted to a wide range of different needs and use cases.

Cons

There wasn't really anything we disliked about it. The only issue was that we couldn't figure out how to fit it into our existing processes and workflows. Even though it didn't end up being the right match for us, I still think it's absolutely worth looking into.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

SJ

Sibusiso Jele

Banking, 1-10 employees

Free Trial

2.0
July 2022

Took way too long

Pros

It helps me stay connected with people across the country and even abroad.

Cons

Using the software takes a lot of time and energy so it feels very time-consuming.

Rating Distribution

Ease of use

3

Value for money

5

Customer Support

3

Functionality

4

AM

adnane merimi

Restaurants, 1-10 employees

Free Trial

5.0
July 2022

Had everything operations needed

Pros

My business has grown with this software because it includes everything needed to handle day to day operational work.

Cons

I really cannot point to any downsides. It's very practical and I have been using it for quite a while without issues.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

KAS

Khalil Al Saifi

Education Management, 500+ employees

Free Trial

3.0
July 2022

Worked great for student papers

Pros

It lets me gather a specific set of documents from students.

Cons

The free trial version doesn't have enough capacity.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

5

AM

Amber Moore

Professional Training & Coaching, 1-10 employees

Less than 6 months

4.0
July 2022

Navigation felt pleasant and easy

Pros

The interface on this software is really pleasant to look at and has a clean, appealing design.

Cons

Getting started with this software was confusing for me because I wasn't sure where to begin.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

7

EB

Eutiquio Baucan

Outsourcing/Offshoring, 51-100 employees

Less than a year

5.0
July 2022

Team tracking platform impressed me

Pros

Staying connected with my team from anywhere in the world is one of the biggest advantages of using this software. It makes tracking everything very simple, the interface looks excellent and overall it feels like the best option out there.

Cons

It performs really well overall. The only issue is that I need a faster and better computer to run it the way I want.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LF

Liam Fakier

Computer Software, 11-50 employees

Less than 6 months

5.0
July 2022

Work moved faster everywhere

Pros

The built-in tools make task setup simple and the features help speed up the workflow so you can accomplish more in less time.

Cons

There wasn't anything I disliked about this software.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CH

Chris Hurt

Computer Software, 11-50 employees

Less than 6 months

3.0
July 2022

Ticket chats needed more clarity

Pros

One part of it worked well and frustrated me at the same time which is the forum-style note tracking on each ticket. Having every comment and update gathered in one place was definitely useful, since it made it possible to follow the full conversation without jumping around.

Cons

Those ticket based discussions can become confusing to keep up with. That is not entirely the software's fault but the way the feature is set up seems to invite users to handle it in messy or inconsistent ways. It would help if the intended use of the discussion area were more clearly defined.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

3

Functionality

3

JD

Joshua Davis

Computer Software, 51-100 employees

More than a year

5.0
July 2022

Planning stayed clear across teams

Pros

It is very easy to use. The interface is clean and simple which makes tracking and planning quick to handle. It's really helpful for deploying projects efficiently and keeping deliveries on track.

Cons

At times it's possible to keep creating more and more tasks to monitor and that can make you lose sight of the final objective.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10