Janel Jimenez
Outsourcing/Offshoring, 101-500 employees
More than a year
“Schedule tracking worked excellently”
Pros
Everything about it is user friendly and the features are well developed and thoughtfully built. It does an excellent job of tracking schedules and I'd definitely highly recommend it.
Cons
It has been very helpful for me and up to this point I have not come across anything that feels unnecessary or not useful.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Yannaselis Gonzalez
Executive Office, 11-50 employees
Less than a year
“Helped with daily tasks nicely”
Pros
Using it has been very easy and it supports me a lot with my day to day work.
Cons
There are still a few features that aren't usable so that part really needs improvement.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Grace Adamson
Health, Wellness and Fitness, 500+ employees
Less than a year
“Dashboards proved genuinely useful”
Pros
Between the project management, creation and tracking features, it covers a lot. When the workload gets heavy and I am dealing with several groups or boards at once, the dashboards are one of the features I appreciate most. That overview helps surface the key summaries and reports so I can stay on top of how tasks are progressing without making the whole process more complicated.
Cons
Some important areas still need improvement especially the integrations which feel a bit limited. At the same time the platform seems crowded with tools that don't feel all that necessary. I'd rather see fewer extras and better optimization of the functions that really matter.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
10
Cristian J Cardozo Puig
Design, 1-10 employees
Less than a year
“Workflow tracking felt natural enough”
Pros
Keeping tabs on our workflow is really easy and the platform is very simple to use overall.
Cons
A few basic features are locked behind higher-priced plans and it also doesn't let you use it for fewer than 3 seats which is frustrating since my company only has 2 people.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Carissa Magno
Research, 101-500 employees
Less than 6 months
“Kept me motivated to work”
Pros
From kickoff to closeout this platform covers the full project lifecycle really well. I can start, plan, execute, track and wrap up projects without much hassle. When it's used properly, it gives you the right tools and structure to stay on top of everything and it honestly makes me feel ready to jump into the next project.
Cons
One thing I'd still like to see is more timely updates. It would also be much better if there were already a package available for smaller teams, around 10 users, instead of having to purchase access individually.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Yana Rova
Internet, 1-10 employees
Less than 6 months
“Automation saved hours regularly”
Pros
The interface is user friendly right away and the overall design and color choices make the platform pleasant to work in. The board automation logic is also really useful and it helps keep a clear view across a dozen different projects without things getting messy.
Cons
Pricing is the part that bothers me most. Whenever I need to add another user, the system recalculates the bill for the entire year which can get frustrating and expensive.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
7
Bill Santamaria
Computer Software, 1-10 employees
Free Trial
“Planning team tasks improved greatly”
Pros
Handling daily work has become much simpler with this tool because I can plan both my own tasks and my team's work without any hassle.
Cons
It's excellent that it integrates with social networks and managing day to day work across the team is very easy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Harish Veeraragavan
Information Technology and Services, 500+ employees
Less than a year
“Client collaboration worked out great”
Pros
Working with business clients became much more effective once we started using this. The biggest benefits we noticed were closing the communication gap between team members, getting updates more regularly and improving collaboration across the team. It's also very user friendly which made adoption much easier for everyone involved.
Cons
One downside is that comments cannot be assigned to specific users. It also falls short when it comes to strong task dependencies and the reporting features are somewhat limited.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Tuieng Ren Jie
Research, 51-100 employees
Less than 6 months
“Tracking easy, setup dragged on”
Pros
The interface is very user friendly and the features are genuinely useful for keeping track of progress across multiple projects at the same time.
Cons
Setting up projects with all the necessary details is very tedious and it really needs better options for letting collaborators contribute to tasks with different editing permission settings to help protect the project setup.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
3
Functionality
5
Ramzi Zayed
Construction, 101-500 employees
More than a year
“Dashboards kept everything well-organized”
Pros
One thing that really works well with monday.com is how flexible it is. I can set up a separate dashboard for every project I manage and adjust the layout or details based on what that specific project needs. The collaboration features are also very useful because they help our team build a clear workflow plan together, track tasks and keep everything updated as work moves forward. It also lets us create a main folder for each project along with multiple subfolders so we can organize all project-related files and store them in the cloud for access anytime we need them. The alert system is another feature I really value, along with the ability to add notes and assign them to one team member or the whole group which makes it much easier to stay on top of every project update.
Cons
It works well for keeping track of smaller projects with a limited number of activities but once the volume of tasks grows, the platform tends to slow down. There are also times when the automatic updates for task dates inside the workflow chart are not accurate and that creates issues for everyone involved on the team.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
Trey Burmester
Food & Beverages, 500+ employees
Less than 6 months
“Project visibility exceeded expectations”
Pros
Right out of the box this covers most needs really well and the amount of customization available makes it simple to turn it into a solution that fits your organization specifically. It handles project management extremely well and gives teams the visibility they need to stay on top of timelines and deadlines. For organizations juggling a lot of projects at once, it feels like an essential tool.
Cons
Getting everyone into the habit of using the system did take some discipline although that's not something unique to this platform. We ended up assigning a few internal champions to help drive adoption across the team and that made a huge difference. Those super-users were a big part of why the rollout succeeded and now the team genuinely enjoys using it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Rachel Collins
Medical Practice, 101-500 employees
Less than a year
“Setup worked for every user”
Pros
One of the best things about this software is how much we can tailor it to fit the way our company works. It's also customizable at the user level which makes it even more useful for different people on the team.
Cons
Getting used to working within individual items can be a bit tricky at first until you really learn how the system works.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessie Dendekker
Marketing and Advertising, 11-50 employees
Less than a year
“Job tracking flowed nicely”
Pros
Keeping up with the jobs I am working on is really enjoyable with this software. It's very simple to use and the whole system flows nicely from one task to the next.
Cons
One thing I'd still like to see is a few more updates because parts of it feel a little outdated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amelia Dean
Hospital & Health Care, 500+ employees
Less than 6 months
“Custom workflows fit like gloves”
Pros
Even though I am fairly new to the platform, I have already seen how well it helps us put new ideas and workflows into action. We are a small division inside a very large company so it can be tough to stand out At times but this gives us a good system we can tailor to exactly what we need while also bringing in people from outside our division without much trouble. Another big plus is that it requires almost no training at all. People tend to pick it up quickly and start using it right away.
Cons
At this point our division really doesn't have any complaints.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Sreehari Duvvuru
Information Technology and Services, 500+ employees
Less than a year
“Great for smaller task teams”
Pros
This online tool works well for small businesses that need a better way to organize and manage employee tasks.
Cons
It's a fairly general product overall and the customization can be a bit tricky to figure out.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Anonymous
Marketing and Advertising, 1-10 employees
Free Trial
“Features impressed across departments”
Pros
Compared with similar tools, this product feels innovative and well thought out, with newer tools and features that make it stand out in a positive way.
Cons
That said the way the product works could be made simpler. At the moment, it feels a bit complicated to navigate and use.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
8
Cherise Mingus
Telecommunications, 51-100 employees
Less than 6 months
“Project visibility stayed consistently strong”
Pros
Across different departments, this gives teams a really clear visual way to track company project progress and see who owns each piece of the work.
Cons
It isn't especially easy to use. Even with some project management experience, I still had a hard time getting the tools to fit what I needed for my marketing role.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Juan Manuel Lima Huerta
Real Estate, 1-10 employees
Less than 6 months
“Handled company tasks very well”
Pros
It has been a big help with the work we handle at the company. I'd say it's one of the best tools out there and you definitely don't need to be an expert to start using it.
Cons
The only thing that bothers me is that it sometimes glitches although I am not sure if that's the platform itself or just my computer. Aside from that it's really very good.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
9
Tracey Ann Hogg
Retail, 1-10 employees
Less than 6 months
“Workflows gave me peace”
Pros
Last Christmas when orders really started piling up, my team needed a better way to keep track of our workflow and the finished products ready for delivery. monday.com gave us that peace of mind. It was very simple to use and flexible enough to customize around the way we work.
Cons
One thing to watch out for is upgrading your plan because your previous projects can be lost in the process. It's better to choose a plan that fits your business model right from the start.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joemel Brillantes
Outsourcing/Offshoring, 51-100 employees
Free Trial
“Kept everyone fully aligned”
Pros
This software is simple and bringing the team on board didn't take much effort. It works really well for collaborating with different people, whether they're in-house or offshore and the prioritization features are something we've really appreciated.
Cons
It has missed update notifications more than once which can be frustrating. The automation options also feel somewhat limited.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7