monday.com Software

monday.com Software Reviews

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Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JJ

Janel Jimenez

Outsourcing/Offshoring, 101-500 employees

More than a year

5.0
July 2022

Schedule tracking worked excellently

Pros

Everything about it is user friendly and the features are well developed and thoughtfully built. It does an excellent job of tracking schedules and I'd definitely highly recommend it.

Cons

It has been very helpful for me and up to this point I have not come across anything that feels unnecessary or not useful.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

YG

Yannaselis Gonzalez

Executive Office, 11-50 employees

Less than a year

4.0
July 2022

Helped with daily tasks nicely

Pros

Using it has been very easy and it supports me a lot with my day to day work.

Cons

There are still a few features that aren't usable so that part really needs improvement.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

GA

Grace Adamson

Health, Wellness and Fitness, 500+ employees

Less than a year

4.0
July 2022

Dashboards proved genuinely useful

Pros

Between the project management, creation and tracking features, it covers a lot. When the workload gets heavy and I am dealing with several groups or boards at once, the dashboards are one of the features I appreciate most. That overview helps surface the key summaries and reports so I can stay on top of how tasks are progressing without making the whole process more complicated.

Cons

Some important areas still need improvement especially the integrations which feel a bit limited. At the same time the platform seems crowded with tools that don't feel all that necessary. I'd rather see fewer extras and better optimization of the functions that really matter.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

10

CJCP

Cristian J Cardozo Puig

Design, 1-10 employees

Less than a year

5.0
July 2022

Workflow tracking felt natural enough

Pros

Keeping tabs on our workflow is really easy and the platform is very simple to use overall.

Cons

A few basic features are locked behind higher-priced plans and it also doesn't let you use it for fewer than 3 seats which is frustrating since my company only has 2 people.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

CM

Carissa Magno

Research, 101-500 employees

Less than 6 months

5.0
July 2022

Kept me motivated to work

Pros

From kickoff to closeout this platform covers the full project lifecycle really well. I can start, plan, execute, track and wrap up projects without much hassle. When it's used properly, it gives you the right tools and structure to stay on top of everything and it honestly makes me feel ready to jump into the next project.

Cons

One thing I'd still like to see is more timely updates. It would also be much better if there were already a package available for smaller teams, around 10 users, instead of having to purchase access individually.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

YR

Yana Rova

Internet, 1-10 employees

Less than 6 months

4.0
July 2022

Automation saved hours regularly

Pros

The interface is user friendly right away and the overall design and color choices make the platform pleasant to work in. The board automation logic is also really useful and it helps keep a clear view across a dozen different projects without things getting messy.

Cons

Pricing is the part that bothers me most. Whenever I need to add another user, the system recalculates the bill for the entire year which can get frustrating and expensive.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

7

BS

Bill Santamaria

Computer Software, 1-10 employees

Free Trial

5.0
July 2022

Planning team tasks improved greatly

Pros

Handling daily work has become much simpler with this tool because I can plan both my own tasks and my team's work without any hassle.

Cons

It's excellent that it integrates with social networks and managing day to day work across the team is very easy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

HV

Harish Veeraragavan

Information Technology and Services, 500+ employees

Less than a year

5.0
July 2022

Client collaboration worked out great

Pros

Working with business clients became much more effective once we started using this. The biggest benefits we noticed were closing the communication gap between team members, getting updates more regularly and improving collaboration across the team. It's also very user friendly which made adoption much easier for everyone involved.

Cons

One downside is that comments cannot be assigned to specific users. It also falls short when it comes to strong task dependencies and the reporting features are somewhat limited.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

TRJ

Tuieng Ren Jie

Research, 51-100 employees

Less than 6 months

3.0
July 2022

Tracking easy, setup dragged on

Pros

The interface is very user friendly and the features are genuinely useful for keeping track of progress across multiple projects at the same time.

Cons

Setting up projects with all the necessary details is very tedious and it really needs better options for letting collaborators contribute to tasks with different editing permission settings to help protect the project setup.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

3

Functionality

5

RZ

Ramzi Zayed

Construction, 101-500 employees

More than a year

5.0
July 2022

Dashboards kept everything well-organized

Pros

One thing that really works well with monday.com is how flexible it is. I can set up a separate dashboard for every project I manage and adjust the layout or details based on what that specific project needs. The collaboration features are also very useful because they help our team build a clear workflow plan together, track tasks and keep everything updated as work moves forward. It also lets us create a main folder for each project along with multiple subfolders so we can organize all project-related files and store them in the cloud for access anytime we need them. The alert system is another feature I really value, along with the ability to add notes and assign them to one team member or the whole group which makes it much easier to stay on top of every project update.

Cons

It works well for keeping track of smaller projects with a limited number of activities but once the volume of tasks grows, the platform tends to slow down. There are also times when the automatic updates for task dates inside the workflow chart are not accurate and that creates issues for everyone involved on the team.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

8

TB

Trey Burmester

Food & Beverages, 500+ employees

Less than 6 months

5.0
July 2022

Project visibility exceeded expectations

Pros

Right out of the box this covers most needs really well and the amount of customization available makes it simple to turn it into a solution that fits your organization specifically. It handles project management extremely well and gives teams the visibility they need to stay on top of timelines and deadlines. For organizations juggling a lot of projects at once, it feels like an essential tool.

Cons

Getting everyone into the habit of using the system did take some discipline although that's not something unique to this platform. We ended up assigning a few internal champions to help drive adoption across the team and that made a huge difference. Those super-users were a big part of why the rollout succeeded and now the team genuinely enjoys using it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

RC

Rachel Collins

Medical Practice, 101-500 employees

Less than a year

5.0
July 2022

Setup worked for every user

Pros

One of the best things about this software is how much we can tailor it to fit the way our company works. It's also customizable at the user level which makes it even more useful for different people on the team.

Cons

Getting used to working within individual items can be a bit tricky at first until you really learn how the system works.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JD

Jessie Dendekker

Marketing and Advertising, 11-50 employees

Less than a year

5.0
July 2022

Job tracking flowed nicely

Pros

Keeping up with the jobs I am working on is really enjoyable with this software. It's very simple to use and the whole system flows nicely from one task to the next.

Cons

One thing I'd still like to see is a few more updates because parts of it feel a little outdated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AD

Amelia Dean

Hospital & Health Care, 500+ employees

Less than 6 months

5.0
July 2022

Custom workflows fit like gloves

Pros

Even though I am fairly new to the platform, I have already seen how well it helps us put new ideas and workflows into action. We are a small division inside a very large company so it can be tough to stand out At times but this gives us a good system we can tailor to exactly what we need while also bringing in people from outside our division without much trouble. Another big plus is that it requires almost no training at all. People tend to pick it up quickly and start using it right away.

Cons

At this point our division really doesn't have any complaints.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

SD

Sreehari Duvvuru

Information Technology and Services, 500+ employees

Less than a year

4.0
July 2022

Great for smaller task teams

Pros

This online tool works well for small businesses that need a better way to organize and manage employee tasks.

Cons

It's a fairly general product overall and the customization can be a bit tricky to figure out.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

9

A

Anonymous

Marketing and Advertising, 1-10 employees

Free Trial

4.0
July 2022

Features impressed across departments

Pros

Compared with similar tools, this product feels innovative and well thought out, with newer tools and features that make it stand out in a positive way.

Cons

That said the way the product works could be made simpler. At the moment, it feels a bit complicated to navigate and use.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

8

CM

Cherise Mingus

Telecommunications, 51-100 employees

Less than 6 months

4.0
July 2022

Project visibility stayed consistently strong

Pros

Across different departments, this gives teams a really clear visual way to track company project progress and see who owns each piece of the work.

Cons

It isn't especially easy to use. Even with some project management experience, I still had a hard time getting the tools to fit what I needed for my marketing role.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

JMLH

Juan Manuel Lima Huerta

Real Estate, 1-10 employees

Less than 6 months

4.0
July 2022

Handled company tasks very well

Pros

It has been a big help with the work we handle at the company. I'd say it's one of the best tools out there and you definitely don't need to be an expert to start using it.

Cons

The only thing that bothers me is that it sometimes glitches although I am not sure if that's the platform itself or just my computer. Aside from that it's really very good.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

TAH

Tracey Ann Hogg

Retail, 1-10 employees

Less than 6 months

5.0
July 2022

Workflows gave me peace

Pros

Last Christmas when orders really started piling up, my team needed a better way to keep track of our workflow and the finished products ready for delivery. monday.com gave us that peace of mind. It was very simple to use and flexible enough to customize around the way we work.

Cons

One thing to watch out for is upgrading your plan because your previous projects can be lost in the process. It's better to choose a plan that fits your business model right from the start.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JB

Joemel Brillantes

Outsourcing/Offshoring, 51-100 employees

Free Trial

4.0
July 2022

Kept everyone fully aligned

Pros

This software is simple and bringing the team on board didn't take much effort. It works really well for collaborating with different people, whether they're in-house or offshore and the prioritization features are something we've really appreciated.

Cons

It has missed update notifications more than once which can be frustrating. The automation options also feel somewhat limited.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7