monday.com Software

monday.com Software Reviews

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Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MC
Melaida Corpuz

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“Simple task management succeeded”

Pros

The application is easy to use. Also it works really well for basic task management and keeps the process simple to handle.

Cons

The only thing I really need at times is to check the help section or ask IT for assistance but aside from that it's been easy to use.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

E
Elijah

Technical assistant, 1-10 employees

3.0

“Review”

Pros

It is a great project management solution that helps teams to streamline their daily business operations and project related activities.

Cons

It does not have a native audio calling feature.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

6

A
Anonymous

Medical Devices, 51-100 employees

Less than a year

5.0

“Started projects without delay”

Pros

As a project lead I was able to jump into the software and start managing projects almost right away without needing much of an introduction.

Cons

There are quite a few features in the software and it can feel overwhelming if someone tries to take on too much at one time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

NR
Neel Ramaiya

Education Management, 101-500 employees

Less than 6 months

4.0

“Setup worked as expected”

Pros

It is simple as rolling it out doesn't take much effort. It's also fairly affordable compared with other options out there.

Cons

That said each workplace would still need at least one specialist on hand to work with the software properly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

AE
AnnMarie Edward

Hospital & Health Care, 500+ employees

Free Trial

5.0

“Teams started working immediately”

Pros

The platform looks really amazing and getting started was very easy. We set up an account and were able to begin using it immediately without any hassle.

Cons

The only downside is that the free plan supports a maximum of just 2 users so unfortunately we cannot bring any additional team members onto it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

RW
Radek Wyrzykowski

Airlines/Aviation, 1-10 employees

Less than a year

5.0

“Logical setup meant fast adoption”

Pros

Among project management tools, this one has the most logical setup I have used. It feels like a premium solution, with a professional interface full of color coding, prioritization options, sub-tasks, ownership assignments and more. Even with all those features, the overall structure still makes sense and becomes very easy once everything is set up. It's also helpful that you can invite people from outside the company to participate.

Cons

Getting started can be a bit tough because there isn't a clear user manual so anyone who isn't already familiar with project management may struggle at first while learning the platform. The other downside is the cost since pricing is based on per-user subscriptions. If you have a large project team, the total can become very expensive in a short time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

TK
Tyler Knochel

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“Workflow powered daily progress strongly”

Pros

Compared with a lot of project management tools that end up feeling like dressed-up spreadsheets, this one has a much better user experience. It looks professional, works really well and is very easy to use.

Cons

It does feel like a few more integrations would make it even more useful. We'd like to connect our PM tool with invoicing and time tracking and also give external clients access to selected projects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

IDA
Ingrid de Almeida

Renewables & Environment, 1-10 employees

Less than 6 months

5.0

“Managed projects with real flexibility”

Pros

It's very user friendly and works well for managing projects, tasks, teams and plenty of other workflows since it adapts easily to different needs. The free trial period is a big plus and it's also convenient to use across all browsers and on mobile.

Cons

One thing I'd recommend is offering a more affordable plan for small businesses.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TS
Termeh Shamloo

Health, Wellness and Fitness, 500+ employees

More than a year

4.0

“Remote teamwork felt much better”

Pros

Working with monday.com has made remote collaboration much more manageable for our team and it really helps everyone stay connected and organized.

Cons

At times the platform can feel a bit confusing and I think the user interface could be improved to make navigation simpler throughout.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

7

ES
Everett Sanderson

Environmental Services, 500+ employees

Less than a year

5.0

“Design stayed clean everywhere used”

Pros

The UX is good, the interface looks professional and it doesn't take long to get comfortable using it.

Cons

It can feel a little overwhelming when a lot of people are working in it at the same time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TL
Thomas Laureys

Accounting, 51-100 employees

Less than 6 months

5.0

“Dashboards kept us all organized”

Pros

It is easy to use. We were invited into a shared dashboard and could begin using it right away without needing any implementation time.

Cons

I noticed that it is not always that clear which tasks should be treated as the highest priority.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

AY
Annabel Youens

Computer Software, 11-50 employees

More than a year

5.0

“My go to for tasks”

Pros

From the start tagging people, assigning tasks and updating timelines has felt very easy. I spend most of my workday in it and it's usually the first tab I open every morning. The My Work section helps me stay on top of my own tasks as well as keep track of what my team is working on.

Cons

There honestly aren't many downsides. Like with most software, it can take time to learn every feature and tool but the online help is very good and they communicate updates and changes really well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

PD
Paul Drake

Biotechnology, 101-500 employees

More than a year

5.0

“Planning set up my week”

Pros

Having everything laid out in a clear organized view on both my computer and phone really helps set the tone for the rest of the week.

Cons

There is a bit of a learning curve especially when it comes to some of the more advanced features.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

AN
Anneda Nettleton

E-Learning, 11-50 employees

More than a year

5.0

“Color-coding made tracking easier”

Pros

Using this project software on both my phone and desktop has been really convenient and the interface is simple to work with on either one. The color coding is something I absolutely love because it makes everything much easier to follow.

Cons

Getting started was a little confusing at first while I was learning how everything worked.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

AAJ
Angela Anne Jones

E-Learning, 11-50 employees

Less than a year

5.0

“Workflow kept me productive daily”

Pros

Right away using monday.com felt enjoyable. The interface is user friendly, the design looks good and overall it worked really well for what I needed.

Cons

In the end though, my company decided not to move forward with it and chose Asana instead. I am not completely sure why they went that direction but I assume pricing had something to do with the decision.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

KP
Kristen Parsley

Telecommunications, 51-100 employees

Less than 6 months

5.0

“Projects stayed excellently organized”

Pros

Across the company we're able to run all of our projects through monday.com and keep everything organized in one place.

Cons

It comes with a lot of features so it does take some time to learn how everything works.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JB
Jacqueline Brown

E-Learning, 11-50 employees

Less than 6 months

2.0

“Colors looked boring throughout”

Pros

The form-style links feel a lot like Google Forms which I like because they make documentation easy.

Cons

The color scheme and overall layout don't feel very engaging or visually appealing.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

5

Functionality

4

LF
luis funk

Arts and Crafts, 1-10 employees

Less than a year

4.0

“Interface felt welcoming enough”

Pros

It does a really good job of keeping everything organized and also helps me communicate better with the people I work with. The interface is friendly too which makes it pleasant to use.

Cons

One thing I'd still like is the ability to add comments to my collaborators.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

MRH
Md Rashedul Hasan

Higher Education, 500+ employees

Less than a year

5.0

“Timeline worked across departments”

Pros

Honestly staying organized has never been my strong point but this tool has really helped me get my work in order and boosted my productivity. The timeline and time-tracking features are excellent and the overall design is very well done. I can clearly follow the progress of my work and it has completely changed the way I work. I am very happy with it.

Cons

I feel very comfortable using this tool and at this point I have not run into any limitations.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

JH
Jim Hickey

Computer Software, 51-100 employees

Less than a year

4.0

“Saw remote teams clearly”

Pros

Working with remote teams is much more transparent and accountable with this software and it keeps project progress visible at every stage. It also gives management a decent way to assign tasks and keep the workflow moving consistently throughout the entire project lifecycle.

Cons

The thing that could be improved is how proactively the system communicates updates to the team. Right now, people still need to log in manually each day to check for changes and more automatic notifications would help.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8