Moh Salim
Writing and Editing, 1-10 employees
Less than a year
“Tasks visible across all departments”
Pros
One thing I really like about it is how flexible it is with rows as we can add as many as we need without feeling limited. It has been wonderful for our workflow and has basically replaced all of our Excel-based tracking. I also like that comments can be added directly to any task and the color-coded task statuses make everything much clearer at a glance. Another feature that stands out is the last-seen visibility for users which is something I had not seen in any CRM before.
Cons
Honestly I do not have anything negative to mention here.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ana Carolina Sierra Arenas
Accounting, 500+ employees
Less than a year
“Remote teamwork finally felt easy”
Pros
When the pandemic started we began using monday.com and it turned out to be an excellent fit for team collaboration especially with remote work. It helps us stay in touch with team members and it's really useful for planning and tracking projects and daily tasks. I also get due date alerts which makes it much easier to stay on top of deadlines and see clearly who is responsible for each task.
Cons
Up to this point it has been working extremely well and has lived up to everything we expected from it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Gabrianna Voss
Research, 1-10 employees
Free Trial
“IT platform worked for everyone”
Pros
Using this IT software it very easy and simple overall.
Cons
At the beginning though it can be a bit hard to understand and get used to.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Taylor Coffey
Cosmetics, 51-100 employees
Less than a year
“Kept daily operations perfectly aligned”
Pros
Smooth collaboration is easily the strongest part of this software. Multiple team members can work in it at the same time and it still stays organized and keeps everyone on track.
Cons
Getting started can be a little confusing for new users. There are a lot of features to figure out and some of the options like comments, subitems and similar tools can feel difficult at first. Once you understand how everything works, though, it's really not too complicated.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Eabyn Frost
Design, 1-10 employees
Less than a year
“Onboarding felt welcoming enough”
Pros
Getting everyone started is pretty easy and the onboarding experience feels approachable for employees across the board.
Cons
It would be better with more Gantt charts or similar project management visualizations available.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Vandana Anand
Telecommunications, 500+ employees
Less than a year
“Interactive tracking made projects enjoyable”
Pros
Day to day this has become my go to project management tool and I honestly cannot picture switching to anything else for keeping tasks organized and monitoring my team's progress. The platform is very interactive and user friendly which makes everything easier to follow. Assigning work and collaborating across different teams has become much more efficient.
Cons
One thing I would still like to see improved is the ability to edit tasks after they've already been assigned. That part can make things a bit inconvenient At times although it's not a major obstacle.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
7
Chuck Russell
Marketing and Advertising, 1-10 employees
Less than a year
“Client tracking worked like magic”
Pros
This program is very easy to use and it helped us keep all of our clients and prospects organized in one place.
Cons
The pricing felt too expensive. We ended up downgrading because the value we were getting just didn't justify the cost.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Internet, 1-10 employees
Free Trial
“Worked fine across all departments”
Pros
One thing I have liked most about it is how simple it is to use.
Cons
Well the part I have liked least is that the free plan only allows 2 users.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Skyler Benson
Writing and Editing, 1-10 employees
Less than 6 months
“Project tracking hub delivered well”
Pros
Running everything through monday.com has been a big help for staying on top of work. It's an excellent cloud-based work management platform that helps organize just about every part of the workflow. The customization options feel nearly limitless so it can be set up exactly the way you need. I mainly use it for task and project management and it makes it simple to follow the progress of all my client projects along with my own blog. Having everything managed in one place is really convenient and the content calendar is especially useful for planning content months ahead.
Cons
The biggest downside is that unlocking more advanced features requires a monthly subscription and there's no way to pay for just one user. The smallest team size starts at 3 seats so as a solo freelancer, you end up paying three times more than you actually need. That said the free Individual Plan is still good enough for many freelancers.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Kelsey Anna
Construction, 11-50 employees
More than a year
“Teams saw tasks immediately”
Pros
Having everything laid out in one place especially tasks and their due dates at a high level, is incredibly helpful. The platform is very user friendly and the built-in communication features add a lot of value especially for remote teams.
Cons
Pricing can be a barrier for companies trying to implement it across the whole organization and that can lead to a disconnect when some team members are using the tool while others are not.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Nicole Medley
Medical Practice, 1-10 employees
Less than a year
“Coordinating teams became much easier”
Pros
It works well for messaging employees and helping keep everyone on task.
Cons
One thing that gets in the way is the lack of message alerts and the platform can feel a bit disjointed at times.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
6
Functionality
7
Anonymous
Wholesale, 101-500 employees
More than a year
“Helped organize absolutely everything nicely”
Pros
This helps me stay on top of everything, from submitting credits to keeping projects organized and moving forward.
Cons
Exporting data could be a lot easier especially if there were an option to do it without the platform's branding.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Latoya Grant
Consumer Services, 500+ employees
Less than 6 months
“Everyone could follow task updates”
Pros
Being new to this app I am already really enjoying it. One thing I especially love is being able to finish a task and mark it complete so the whole team can instantly see it.
Cons
At this point I really don't have any complaints. I am loving it so far.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Katie Freitas
Arts and Crafts, 51-100 employees
Less than a year
“Weekly tasks never slipped away”
Pros
It helps my team and me stay on top of our weekly tasks and keep everything organized throughout the week.
Cons
The part I like least is the interface since it can feel too busy and a bit confusing at times.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Felix Mensah
Electrical/Electronic Manufacturing, 11-50 employees
More than a year
“Interface felt approachable and clean”
Pros
This is a great tool and the interface is very user friendly.
Cons
One downside is that it isn't supported on desktop Chromebook devices.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Kevin LeRoy
Industrial Automation, 500+ employees
Less than a year
“Boosted our entire team greatly”
Pros
Having everything in one OS helped our team work more efficiently, stay productive and keep things much better organized.
Cons
Getting started with it can be frustrating at first especially when switching over from a competing platform.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Wholesale, 1-10 employees
Less than 6 months
“Daily tasks finally became manageable”
Pros
Pretty much all of my routine day to day tasks are now organized neatly and handled through this platform. It's honestly been a game changer for me.
Cons
Every now and then the workflow seems to break without any clear reason.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Sarah Fluharty
Computer Software, 11-50 employees
Less than a year
“Weak CRM still held client data”
Pros
The standout for me is the automation feature. It helps keep tasks moving without needing to constantly log into the platform although the monthly automation limit on the lower-tier plans is pretty restrictive.
Cons
Honestly I dislike nearly everything about this software especially the project management and CRM parts. From a PM perspective, it's not easy to build task templates and reuse them for future projects. I also couldn't find a way to update dates across multiple tasks at once which makes entering a project feel tedious and adjusting timelines later even more frustrating. The platform does offer some attractive views and a few prebuilt project templates but with PM experience, it feels more like an obstacle than a useful tool. On the CRM side, I was genuinely surprised to see it marketed that way. Having worked with several CRMs, I found very little here that actually functions like one. It might work for extremely basic contact management but not much beyond that. overall it feels like the team is putting a lot of effort into the product but it's trying to cover too much and not really doing any of it well.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
3
Functionality
5
Edilson Poligrates
Civil Engineering, 101-500 employees
More than a year
“Engineers found this incredibly useful”
Pros
Using this platform has been a really positive experience. It's very user friendly and honestly it feels like the best software I have worked with. I enjoy using it a lot and it has been amazing overall. More power to this software.
Cons
The fact that they designed it to be so simple to use actually stands out. It's a very useful piece of software for us engineers.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Ritchie Filippi
Entertainment, 1-10 employees
Less than 6 months
“Handled large team projects perfectly”
Pros
This platform was easy to set up and run and it fits into a project without much effort. I tend to rely on it most for large-scale work with lots of deliverables and bigger teams. It does a really good job of assigning responsibilities, helping everyone stay on top of deadlines and adjusting to a project's changing needs in real time.
Cons
It works best in my workflow when I am managing larger projects. I do not really use it for everyday organization or to handle daily work across multiple projects. For me, it is mainly a tool I turn to for bigger initiatives.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9