monday.com Software

monday.com Software Reviews

excellence-awards
Claimed

Claimed

Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

EY

Enes Yagar

Information Technology and Services, 1-10 employees

Less than a year

4.0
June 2022

Task planning proved genuinely helpful

Pros

Task management is the standout feature for me because it lets me clearly decide who should handle each task and put together a plan without much effort. That's the part I use the most and appreciate the most.

Cons

I do wish the application were broader and offered more variety overall. For the price, it does a pretty decent job but the amount of content still feels a bit limited.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

A

Anonymous

Marketing and Advertising, 51-100 employees

Free Trial

4.0
June 2022

Flexible tools served diverse teams

Pros

Monday.com has been a reliable project management tool for us. It isn't built around just one industry so it works well for different kinds of businesses and comes with a wide range of features to support a variety of needs.

Cons

A few parts feel a bit restrictive, though. I am not able to remove certain columns or rearrange them which makes customizing the view more difficult than it should be.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

HH

Heather Hawkins

Design, 1-10 employees

Less than a year

4.0
June 2022

Colorful interface grabbed attention immediately

Pros

The user interface is one of the best parts for me. It has a bright, colorful design that makes the software pleasant to use.

Cons

Its pricing was the downside for me. It feels too expensive for what fits within my budget.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

AB

Ashley Boey

Retail, 1-10 employees

Free Trial

5.0
June 2022

Clean design simplified project workflow

Pros

It is very user friendly and looks really good which made scheduling simple and easy.

Cons

The pricing was fairly high for us so we eventually had to move to a different option.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

AK

Aditya Karad

Food Production, 101-500 employees

Less than 6 months

4.0
June 2022

Colorful task management was effective

Pros

Keeping tasks organized with color coding is really helpful, the ready-made templates save time and the platform is simple to use.

Cons

At the end of the day it's still just a management tool. There are plenty of similar products out there and it doesn't really bring anything new or innovative.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

8

AS

archil saparidze

Information Technology and Services, 500+ employees

Less than a year

5.0
June 2022

Task planning hub worked wonderfully

Pros

We've been using this internally mainly for managing employee tasks and it's been really useful for building out plans at a higher level afterward.

Cons

One thing that could make it better is adding more features to the lower-priced tier so it's more accessible for smaller companies.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

SR

Shaikh Rezwan

Computer Software, 1-10 employees

Less than 6 months

4.0
June 2022

Project visuals felt remarkably vivid

Pros

The visual side of monday.com is really appealing. It makes project schedules and diagrams look clear, colorful and much more vivid.

Cons

Because it comes with so many features, it can feel a bit overwhelming at times.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7

AV

Aneta Vachon

Telecommunications, 101-500 employees

More than a year

5.0
June 2022

Collaboration kept everyone perfectly aligned

Pros

One thing that really works well with monday.com is how user friendly it is. The collaboration tools, task assignment options, project overview and priority tracking are especially useful. It offers plenty of features that help with project management planning and make it easier to delegate work based on workload and available resources.

Cons

At this point I have not noticed anything lacking for our Learning Project Management needs while using its basic features.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Entertainment, 51-100 employees

More than a year

5.0
June 2022

Interface made navigation quite straightforward

Pros

Using it has been awesome. It's very user friendly, the interface is excellent and the steady product updates show they really know what they're doing and are doing it well.

Cons

It can feel a little basic At times almost like a supercharged Excel sheet and the concept seems fairly easy to copy.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

Anonymous

Accounting, 1-10 employees

Less than 6 months

4.0
June 2022

Setting up tasks stayed simple

Pros

This software is easy to use. I could quickly add my projects and assign tasks to each one without any hassle.

Cons

The downside was the missing calendar view and the lack of integration with my own Google Calendar. Because of that, I had to rely on two different tools to make everything work which ended up slowing me down.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

FF

Fiorella Fay

Information Technology and Services, 11-50 employees

Less than a year

5.0
June 2022

Automations saved hours consistently

Pros

It is very user friendly and it integrates really well with the other CRMs we use across the company. The automations are something I absolutely love and overall this has easily been the best CRM I have worked with.

Cons

Well the only part I am not a fan of is the new board experience. I gave it a try but ended up switching back to the old version.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

NL

Noah Lukas

Higher Education, 51-100 employees

More than a year

3.0
June 2022

Flexible tools, interface felt crowded

Pros

From one place, you get plenty of navigation options to work with. That makes it useful for focusing on productivity, teamwork, collaboration and creativity without feeling tied down by business concerns. Since the software is open and customizable, you can shape the tools to fit the way you want to work.

Cons

On the downside this software comes with quite a few issues. The biggest one is that it doesn't really let you work according to business standards. On top of that the overload of features makes the tool harder to use than it should be.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

7

Functionality

4

AJ

Abhinav Jain

Information Technology and Services, 51-100 employees

Less than a year

5.0
June 2022

Client data finally all central

Pros

One thing that really stood out to me is the range of tools it offers along with an amazing UI. I especially love the Sales CRM feature because it gives me strong automation options, including sending mass template emails that help drive sales in my company. On top of that it also includes several other useful tools that make project management much more effective.

Cons

A feature I'd really like to see is better integration between all of its internal services so it can offer a true 360-degree view of the business. It also feels a bit expensive for new users to get started especially since the 14-day trial is too short to fully explore and understand everything the platform can do.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

AD

Amanda Donaldson

Hospitality, 500+ employees

More than a year

4.0
June 2022

Automation saved working hours nicely

Pros

Having both on-premise and cloud options is a big plus. It helps cut down on manual work by automating a lot of the workforce tasks.

Cons

It doesn't sync data while there's no internet connection.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

7

VPM

Vo Phat Milton

Restaurants, 51-100 employees

Less than 6 months

5.0
June 2022

Workflow kept days running well

Pros

Keeping tasks organized, following the progress of work and having clear visibility into everything is much more manageable with this software. The interface looks modern and appealing and it is fairly simple to navigate, even though there are so many features that I still have not explored all of them. The strongest part is how well everything is structured because it really leaves no excuse for overlooking anything. There is also a high level of customization available in the interface. The colorful status labels are especially useful and adjusting them is very convenient. It gives me a real sense of control over projects and daily tasks. I also have to mention the integration center, since it offers a wide range of apps and integrates very well with the platform.

Cons

The huge number of features is definitely a strength but at the same time it can feel like a lot of information to take in at first. Aside from that there really are no meaningful negatives about the app worth pointing out here.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

AG

Ally Gibbs

Real Estate, 11-50 employees

More than a year

5.0
June 2022

Collaboration honestly just worked

Pros

Monday.com is very user friendly and it's been really useful for our team. We work together better and get a lot of value from the features it offers.

Cons

Our biggest concern is the per-user pricing as the team expands. Since we're growing quickly, I am not sure we'll be able to keep using this product long term.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

LV

Luis Valdez

Accounting, 1-10 employees

Less than a year

5.0
June 2022

Organized perfectly across every department

Pros

Everything feels incredibly well organized which is especially satisfying if you like having things neat and structured. At the same time I think it works just as well for anyone especially people who tend to be a bit more unorganized. Everyone works differently and this can fit a lot of styles.

Cons

At the time of writing this review, I really don't have any complaints. Everything has been good so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AR

Ajay Richards

Education Management, 101-500 employees

Less than 6 months

5.0
June 2022

Clean interface tracked teams well

Pros

The clean look of the interface makes the platform very user friendly. It really helps with managing and tracking tasks across a team, even when everyone is working from different locations. It also does a good job of keeping people accountable for their deadlines.

Cons

One downside is that if people forget to update their tasks, the system can get cluttered fast which ends up being counterproductive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Ethan

Benovate, 1-10 employees

5.0
June 2022

Excellent coordination

Pros

Their project management team has been a great support for us. In later stages of development, they presented with useful suggestions and fixed our problem.

Cons

None

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

AC

Amanda Caldwell

Marketing and Advertising, 11-50 employees

Less than a year

5.0
June 2022

Powered daily operations effectively

Pros

It handles just about everything you'd want from a project management tool. After you tailor it to match how your team works, day to day tasks become much more manageable.

Cons

Getting familiar with the platform and setting it up in the way that fits your workflow does take time and there's definitely a learning curve along the way. It helps to be patient and willing to try different approaches.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10