Total 1437 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

B

Brandon

Construction, 11-50 employees

Less than a year

3.0
December 2023

HR and Payroll Manager

Pros

Getting started was relatively simple, but our management chose a different direction.

Cons

I don't have much negative to say about this; however, it was somewhat confusing.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

E

Emily

Transportation/Trucking/Railroad, 51-100 employees

More than a year

4.0
December 2023

A busy team's collaboration tool

Pros

Our organization utilizes this software for maintaining communication effectiveness, fostering collaboration, and managing ongoing projects. The dashboards provide easy readability, and we utilize notifications to keep track of the status of other team members.

Cons

Monday.com has limitations and cannot execute complex calculations. Nonetheless, the software performs admirably.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

S

Shelmith

E-Learning, 1-10 employees

Less than a year

5.0
December 2023

Monday.com is a wonderful project management tool

Pros

Easy to use, I can track my projects and collaborate with team members. I recommend this tool to all business owners.

Cons

There are no cons at all. I absolutely love everything about monday.com.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

MK

Maxwell Kwadwo

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
December 2023

Monday.com redefined and streamlined our organizational task management.

Pros

Monday.com's adoption was influenced by its rule-based task automation and a contemporary UI that facilitates easy customization of the dashboard interface.

Cons

Despite benefiting from a non-profit discount providing 10 free licenses, the prospect of adding more team members seems to come with a hefty price tag.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than a year

5.0
December 2023

Monday is the software we needed

Pros

The convenience of overseeing my team's progress, reassigning tasks before deadlines, and efficiently allocating resources was a notable aspect.

Cons

All notifications were turned off due to their overwhelming nature, and there's no effective way to filter them.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

W

Wanda

Education Management, 51-100 employees

Less than a year

5.0
December 2023

Easy Use of Monday

Pros

It proves user-friendly for both students and employees alike.

Cons

We haven't encountered any drawbacks with this program.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

B

Bruno

Electrical/Electronic Manufacturing, 500+ employees

Less than a year

4.0
December 2023

Monday.com is the ideal complement for file management

Pros

The capacity to adjust the structure and layout of the dashboard to specific needs is noteworthy. The overall design ensures clarity, allowing easy monitoring of progress. Moreover, the incorporation of playful elements, such as the reference of the day or the Llama exploit, adds an element of excitement.

Cons

While there have been occasional instances of it not loading on time or experiencing update delays, they are infrequent. I also wish for a cost-effective program for private use, particularly for those like me who enjoy sorting items. It could be useful for personal or family purposes. Learning about all that Monday.com offers within a year seems insufficient, as I've utilized its features and still feel there's much more to explore. Additionally, the mobile version appears to be well-crafted.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

G

Ginger

Non-Profit Organization Management, 500+ employees

Less than 6 months

4.0
December 2023

Organize my tasks ? Yes please!

Pros

Monday.com has been a lifesaver, offering a streamlined view of my work and tasks amidst the concurrent management of multiple projects.

Cons

The ability to streamline repetitive and duplicative project tasks across multiple projects would be welcomed.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K

Katie

Retail, 11-50 employees

More than a year

5.0
December 2023

Fantastic project management software for our retail business

Pros

The standout feature of Monday is its extensive functionality without the need for additional payments. With limited IT resources, utilizing one tool for projects, tasks, inventory, document backup, ideation, and more has been particularly advantageous.

Cons

Initially, there is a learning curve when exploring each module. It took us three or four weeks to grasp it before transitioning everything from Excel.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

L

Laura

Construction, 51-100 employees

Less than a year

5.0
December 2023

Great system

Pros

The system enables centralized project management and ensures all tasks remain updated, contributing to time savings and customer satisfaction.

Cons

Fixing columns to allow movement can be challenging at times.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

K

Kyle

Medical Devices, 51-100 employees

3.0
December 2023

Not a Bad Solution if this is what your looking for

Pros

The appreciated feature is the capability to customize and create multiple dashboards for various purposes.

Cons

The customization options are not extensive enough to meet all necessary or desired requirements.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

6

S

Sasha

Information Technology and Services, 51-100 employees

More than a year

4.0
December 2023

Complex teams and monday.com

Pros

Monday.com introduces simplicity and clarity to chaos. Its intuitive nature seamlessly integrates into everyday work without feeling like an additional task.

Cons

The filtering process can be time-consuming and repetitive at times.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

P

Paul

Construction, 51-100 employees

Less than a year

5.0
December 2023

Very easy to use and understand

Pros

The simplicity of understanding tasks in need of attention and identifying project assignments is a commendable aspect.

Cons

There wasn't much, if anything, that I found displeasing about monday.com.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Aleesha

Financial Services, 1-10 employees

More than a year

5.0
December 2023

Super Easy and Efficient for Businesses of All Sizes

Pros

Monday.com stands out for its user-friendly nature, time efficiency, easy navigation, visual appeal, and extensive customization options, offering seemingly limitless possibilities.

Cons

Having more pre-built templates for a broader range of businesses, especially in the professional financial industry, would be beneficial for saving time on starting from scratch.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Axel

Higher Education, 500+ employees

Less than a year

5.0
December 2023

One of the most multifunctional softwares

Pros

Its usefulness for diverse purposes, including project management, data dashboard creation, or establishing connectivity in business, makes it the best for us.

Cons

Due to its countless features, understanding them all takes time. However, with time and effort, one can gain complete control over it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

S

sam

Retail, 1-10 employees

More than a year

3.0
December 2023

Pros and cons of Monday

Pros

Highly effective for project organization and tracking progress, Monday.com stands out.

Cons

It's crucial for everyone to adapt to Monday and consolidate communication onto a single platform. Integrating a chat feature within Monday would enhance the overall experience.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
December 2023

Monday.com is best platform for managing our work and track teams work

Pros

Enabling user communication, work record tracking, and progress monitoring, Monday.com offers features that can be easily shared with managers or team members.

Cons

Monday.com is integrated with my company, Assurant, leading to occasional lag issues. Despite this, the platform is widely utilized globally by organizations due to the higher number of users benefiting from it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

M

Mike

Religious Institutions, 11-50 employees

Less than 6 months

4.0
December 2023

GET to WORK!

Pros

Leveraging Monday for meetings significantly improved task delegation, enhancing prioritization and efficient task distribution without the need for elaborate post-meeting brain dumps.

Cons

Managing progress tracking and workflows posed some difficulty initially, but we've learned to handle it and accomplish tasks.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

More than a year

5.0
December 2023

Intuitive user interface, simple yet powerful - flexible business tool!

Pros

The flexibility of Monday.com shines through as it allows customization of different workspaces and boards for managing projects, tasks, returns, and refunds, making it a versatile and powerful tool.

Cons

Unlocking all features, including automations, can push the pricing towards the higher side. The premium plan increases in increments of 5 users at a time, rather than one at a time.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

G

Gerardo

Computer & Network Security, 11-50 employees

Less than 6 months

4.0
December 2023

Monday has enough features to automate and manage your support teams and CRM tickets

Pros

Monday.com provides access to a variety of tools and dashboards for different tasks, allowing teams to split into different dashboards. This approach facilitates workflow automation and the application of different states to tasks, contributing to efficient team collaboration.

Cons

Integrating our corporate email address with CRM tickets doesn't always work seamlessly. We desire the ability to send emails from Monday and keep the conversation within the ticket, but this is inconsistent, leading to emails being sent to different tickets.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

8