Total 1437 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars6%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Brandon
Construction, 11-50 employees
Less than a year
“HR and Payroll Manager
Pros
Getting started was relatively simple, but our management chose a different direction.
Cons
I don't have much negative to say about this; however, it was somewhat confusing.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Emily
Transportation/Trucking/Railroad, 51-100 employees
More than a year
“A busy team's collaboration tool
Pros
Our organization utilizes this software for maintaining communication effectiveness, fostering collaboration, and managing ongoing projects. The dashboards provide easy readability, and we utilize notifications to keep track of the status of other team members.
Cons
Monday.com has limitations and cannot execute complex calculations. Nonetheless, the software performs admirably.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Shelmith
E-Learning, 1-10 employees
Less than a year
“Monday.com is a wonderful project management tool
Pros
Easy to use, I can track my projects and collaborate with team members. I recommend this tool to all business owners.
Cons
There are no cons at all. I absolutely love everything about monday.com.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Maxwell Kwadwo
Non-Profit Organization Management, 11-50 employees
More than a year
“Monday.com redefined and streamlined our organizational task management.
Pros
Monday.com's adoption was influenced by its rule-based task automation and a contemporary UI that facilitates easy customization of the dashboard interface.
Cons
Despite benefiting from a non-profit discount providing 10 free licenses, the prospect of adding more team members seems to come with a hefty price tag.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than a year
“Monday is the software we needed
Pros
The convenience of overseeing my team's progress, reassigning tasks before deadlines, and efficiently allocating resources was a notable aspect.
Cons
All notifications were turned off due to their overwhelming nature, and there's no effective way to filter them.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Wanda
Education Management, 51-100 employees
Less than a year
“Easy Use of Monday
Pros
It proves user-friendly for both students and employees alike.
Cons
We haven't encountered any drawbacks with this program.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Bruno
Electrical/Electronic Manufacturing, 500+ employees
Less than a year
“Monday.com is the ideal complement for file management
Pros
The capacity to adjust the structure and layout of the dashboard to specific needs is noteworthy. The overall design ensures clarity, allowing easy monitoring of progress. Moreover, the incorporation of playful elements, such as the reference of the day or the Llama exploit, adds an element of excitement.
Cons
While there have been occasional instances of it not loading on time or experiencing update delays, they are infrequent. I also wish for a cost-effective program for private use, particularly for those like me who enjoy sorting items. It could be useful for personal or family purposes. Learning about all that Monday.com offers within a year seems insufficient, as I've utilized its features and still feel there's much more to explore. Additionally, the mobile version appears to be well-crafted.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Ginger
Non-Profit Organization Management, 500+ employees
Less than 6 months
“Organize my tasks ? Yes please!
Pros
Monday.com has been a lifesaver, offering a streamlined view of my work and tasks amidst the concurrent management of multiple projects.
Cons
The ability to streamline repetitive and duplicative project tasks across multiple projects would be welcomed.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Katie
Retail, 11-50 employees
More than a year
“Fantastic project management software for our retail business
Pros
The standout feature of Monday is its extensive functionality without the need for additional payments. With limited IT resources, utilizing one tool for projects, tasks, inventory, document backup, ideation, and more has been particularly advantageous.
Cons
Initially, there is a learning curve when exploring each module. It took us three or four weeks to grasp it before transitioning everything from Excel.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Laura
Construction, 51-100 employees
Less than a year
“Great system
Pros
The system enables centralized project management and ensures all tasks remain updated, contributing to time savings and customer satisfaction.
Cons
Fixing columns to allow movement can be challenging at times.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Kyle
Medical Devices, 51-100 employees
“Not a Bad Solution if this is what your looking for
Pros
The appreciated feature is the capability to customize and create multiple dashboards for various purposes.
Cons
The customization options are not extensive enough to meet all necessary or desired requirements.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Sasha
Information Technology and Services, 51-100 employees
More than a year
“Complex teams and monday.com
Pros
Monday.com introduces simplicity and clarity to chaos. Its intuitive nature seamlessly integrates into everyday work without feeling like an additional task.
Cons
The filtering process can be time-consuming and repetitive at times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Paul
Construction, 51-100 employees
Less than a year
“Very easy to use and understand
Pros
The simplicity of understanding tasks in need of attention and identifying project assignments is a commendable aspect.
Cons
There wasn't much, if anything, that I found displeasing about monday.com.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Aleesha
Financial Services, 1-10 employees
More than a year
“Super Easy and Efficient for Businesses of All Sizes
Pros
Monday.com stands out for its user-friendly nature, time efficiency, easy navigation, visual appeal, and extensive customization options, offering seemingly limitless possibilities.
Cons
Having more pre-built templates for a broader range of businesses, especially in the professional financial industry, would be beneficial for saving time on starting from scratch.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Axel
Higher Education, 500+ employees
Less than a year
“One of the most multifunctional softwares
Pros
Its usefulness for diverse purposes, including project management, data dashboard creation, or establishing connectivity in business, makes it the best for us.
Cons
Due to its countless features, understanding them all takes time. However, with time and effort, one can gain complete control over it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
sam
Retail, 1-10 employees
More than a year
“Pros and cons of Monday
Pros
Highly effective for project organization and tracking progress, Monday.com stands out.
Cons
It's crucial for everyone to adapt to Monday and consolidate communication onto a single platform. Integrating a chat feature within Monday would enhance the overall experience.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Anonymous
Not Specified, 500+ employees
Less than a year
“Monday.com is best platform for managing our work and track teams work
Pros
Enabling user communication, work record tracking, and progress monitoring, Monday.com offers features that can be easily shared with managers or team members.
Cons
Monday.com is integrated with my company, Assurant, leading to occasional lag issues. Despite this, the platform is widely utilized globally by organizations due to the higher number of users benefiting from it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Mike
Religious Institutions, 11-50 employees
Less than 6 months
“GET to WORK!
Pros
Leveraging Monday for meetings significantly improved task delegation, enhancing prioritization and efficient task distribution without the need for elaborate post-meeting brain dumps.
Cons
Managing progress tracking and workflows posed some difficulty initially, but we've learned to handle it and accomplish tasks.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
More than a year
“Intuitive user interface, simple yet powerful - flexible business tool!
Pros
The flexibility of Monday.com shines through as it allows customization of different workspaces and boards for managing projects, tasks, returns, and refunds, making it a versatile and powerful tool.
Cons
Unlocking all features, including automations, can push the pricing towards the higher side. The premium plan increases in increments of 5 users at a time, rather than one at a time.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Gerardo
Computer & Network Security, 11-50 employees
Less than 6 months
“Monday has enough features to automate and manage your support teams and CRM tickets
Pros
Monday.com provides access to a variety of tools and dashboards for different tasks, allowing teams to split into different dashboards. This approach facilitates workflow automation and the application of different states to tasks, contributing to efficient team collaboration.
Cons
Integrating our corporate email address with CRM tickets doesn't always work seamlessly. We desire the ability to send emails from Monday and keep the conversation within the ticket, but this is inconsistent, leading to emails being sent to different tickets.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
6
Functionality
8