Justin Stuart
Construction, 51-100 employees
Less than a year
“Custom workflows”
Pros
One thing monday.com gets really right is how customizable it is without making the experience feel bloated or awkward to use which is honestly a hard balance for software to pull off. The vibe coding extension has been a big plus too as it helped me build an app that generates a day planner based on my projects and scheduled events, then prepares it as an A4 PDF ready to print each morning.
Cons
The only thing I'd really want more of is a few extra features in the free tier especially app sharing. At the same time I do get that they have to set limits somewhere.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Cieran Yapp
Construction, 1-10 employees
Less than 6 months
“Helpful automations”
Pros
The clean and colorful interface makes work tracking pretty easy. Once everything is set up, the boards, timelines and dashboards are easy to use. The automations are a big time-saver too especially for things like notifications and status updates and they cut down a lot of manual admin work. It's also simple to assign tasks, add comments and follow progress all in one place which helps keep the whole team aligned and accountable.
Cons
The pricing can climb pretty quickly since it scales by user and feature tier. A lot of the more useful tools are also locked behind the higher plans. On top of that when you start adding lots of boards, columns and widgets, the workspace can get messy fairly fast.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
8
Madison Offstein
Non-Profit Organization Management, 1-10 employees
More than a year
“interface is fun”
Pros
Its interface is engaging and interactive and it's really helpful being able to track progress over time and see exactly who is responsible for the next steps.
Cons
At times updates seem to roll out a little too frequently which makes it tough to stay on top of all the changes especially the newer AI-related ones.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Cami Lopez
Accounting, 1-10 employees
Free Trial
“Dependable tool”
Pros
From the start I find it easy to use. Everything was simple, self-explanatory and it worked exactly the way it promised.
Cons
I didn't run into anything I disliked. My overall experience was excellent and I have genuinely enjoyed using it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Ashleie Elaine
Hospital & Health Care, 1-10 employees
Free Trial
“Customizable task organization win”
Pros
It is easy to use and it brought a decent structure to the way I organize tasks. There's a wide range of templates to pick from which makes setting things up much more convenient. The features are enjoyable to use and being able to add my logo made the whole platform feel much more personalized.
Cons
I have not run into any issues at this point. I did reach out to customer support about extending my free trial so I could keep testing the platform and make sure it fit my work needs and they were incredibly helpful.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Kevin Mak
Medical Devices, 1-10 employees
Less than 6 months
“great experience overall”
Pros
Getting started with the software has been a really positive experience. It offers great value, the automation features are useful and the platform is simple to navigate. Exploring its capabilities has been enjoyable and it's been impressive to see what it can do.
Cons
The AI still seems like it needs a bit more refinement. It has been helpful when I ask it to create templates but getting the best results still takes more specific and carefully worded prompts. It feels close, just not fully there yet.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
7
Hayley B
Farming, 1-10 employees
Less than 6 months
“Pretty easy to use tool”
Pros
Setting up automations and adjusting the board layout is very user friendly. It's also simple to add, remove and update tasks whenever needed. Another big plus is how well it integrates with other programs we use, while also keeping notes from conversations stored for future reference.
Cons
As per me the only drawback was the time it took at the beginning to learn how everything worked. But that seems understandable when you are using the full version for the first time.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Kayla Harmon
Human Resources, 1-10 employees
Less than 6 months
“cool templates”
Pros
It is very reliable and the templates made everything even more convenient. The layout was simple to follow and overall it was very user friendly which mattered even more since customer support wasn't much help.
Cons
Customer service was the frustrating part. I never got a response to my question and had to follow up several times before getting anywhere.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Tiana Cruz
Industrial Automation, 51-100 employees
Less than 6 months
“Smart tool”
Pros
The visual way monday.com handles organization has been my favorite part. The colors, customizable labels and ready-made templates make everything feel much more manageable and clear. I have also started exploring the AI features which are helping me build an app so I can get even more organized through visuals. They've hosted a few webinars on how to use these tools too so I have just been learning little by little and picking up new tips as I go.
Cons
One thing I do wish is that I could make a dashboard look like the app I am trying to build without actually needing to build the app itself. Even with that, it still works better than most other sites.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Helena Duzenski
Non-Profit Organization Management, 500+ employees
Less than a year
“Best for automation”
Pros
Its automation has been one of the best parts for me, along with how much you can customize the workflows. Being able to switch between views like calendar, boards and Kanban is also really useful. It makes organizing projects feel much more tailored to the way your team actually works.
Cons
There is definitely a bit of a learning curve, although that is pretty common with tools like this. Also even though I know the AI features are still in the early stages, they could be better especially when it comes to building dashboards, where it still feels a bit limited.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
10
Functionality
8
Breanna Gustin
Education Management, 1-10 employees
Free Trial
“Organized assignment tracking”
Pros
Keeping my college assignments in order became much easier with this. I was able to sort everything by due date, professor and priority which helped me stay on top of my classes.
Cons
The frustrating part was not realizing there was a paywall until I was almost at the end of my trial. It felt like a really useful free tool At first and then my access suddenly became limited.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Geniece Sambola
Construction, 101-500 employees
Less than 6 months
“Project views that just click”
Pros
Getting started with monday.com was quick and it's been simple to use for people of all ages. The filters and multiple view options really help keep my projects organized and customer support was helpful whenever I needed it.
Cons
I don't really have any complaints. If anything, it would be fun if there were some kind of sound effect when I mark a project complete, just for that little yay moment. Other than that, the team seems to have thought through everything and delivered it really well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Egon Velders
Government Administration, 51-100 employees
Less than a year
“simple to use tool”
Pros
It does not take much time at all to learn. As the product is simple to use and it offers plenty of options along with many ways to import data and build automations.
Cons
One thing that gets annoying is how many pop-ups the platform shows. You can reduce some of them but a few still appear and cannot really be turned off.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jason Zhao
Mechanical or Industrial Engineering, 1-10 employees
Less than 6 months
“Tracking win for me”
Pros
monday.com works really well for project management and keeps my team connected while they work together. It makes daily tasks quick and clear for the service team so everyone knows exactly what needs to be done. On the sales side, it also helps a lot with tracking activities and staying on top of progress.
Cons
The only thing I'd still like to see is more default templates or built-in formats that match my specific job needs. At the moment we still have to customize things to make them fit our workflow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Thuy Bui
Medical Practice, 1-10 employees
Less than 6 months
“works well for us”
Pros
One thing that really works well is how user friendly the platform is while still letting me tailor it to fit my own workflow. monday.com has made it much simpler to organize processes across different teams and it gives me a level of visibility into operational tasks that I didn't have before.
Cons
A noticeable downside is the lag when scrolling through boards which slows things down when I am trying to get tasks done. I am also not a fan of the restrictions placed on workflow automations.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Damaris Samayoa
Pharmaceuticals, 101-500 employees
Less than 6 months
“AI powered workflow boost”
Pros
To me the best part is the AI feature for building apps and automating workflows. It saves a huge amount of time, feels simple to use and makes project management far more efficient and organized.
Cons
Up to now I have not run into any major problems. That said some of the more advanced features do take a while to fully learn especially for new users who don't have prior experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Javier Sotomayor
Logistics and Supply Chain, 500+ employees
Free Trial
“Decent tool”
Pros
One of the best things about monday.com is how simple it is to automate tasks and connect it with other tools especially systems like Gmail.
Cons
One thing it's missing is a built-in whiteboard, similar to what platforms like ClickUp or Miro already offer.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
7
Brandon Mifsud
Retail, 51-100 employees
Less than 6 months
“Helpful board mirroring”
Pros
Being able to mirror specific items from one team's board onto another is incredibly helpful since it lets you keep track of other teams' updates without leaving your own board.
Cons
A few quality of life features still feel missing especially for teams that tend to organize tasks around time.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Max C
Non-Profit Organization Management, 51-100 employees
Less than 6 months
“Powerful task tracking tools”
Pros
Keeping tasks organized is very easy and it's simple to follow the progress made across different areas. There are also plenty of useful features, including the ability to create your own charts and tables.
Cons
One thing I'd really want is the option to add subtasks under a main task. On top of that project management platforms like this do come with a bit of a learning curve.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
7
Amber Martin
Religious Institutions, 11-50 employees
Less than 6 months
“Dependable visibility for maintenance”
Pros
It has been a really helpful tool for tracking maintenance related issues and keeping everything visible with ongoing updates and metrics. It's also fairly easy to use overall.
Cons
The platform is mostly user friendly but when something changes, there are several places where the information has to be updated manually. It also feels like the sync doesn't always work reliably.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7