Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JS

Justin Stuart

Construction, 51-100 employees

Less than a year

5.0
April 2026

“Custom workflows”

Pros

One thing monday.com gets really right is how customizable it is without making the experience feel bloated or awkward to use which is honestly a hard balance for software to pull off. The vibe coding extension has been a big plus too as it helped me build an app that generates a day planner based on my projects and scheduled events, then prepares it as an A4 PDF ready to print each morning.

Cons

The only thing I'd really want more of is a few extra features in the free tier especially app sharing. At the same time I do get that they have to set limits somewhere.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

CY

Cieran Yapp

Construction, 1-10 employees

Less than 6 months

5.0
April 2026

“Helpful automations”

Pros

The clean and colorful interface makes work tracking pretty easy. Once everything is set up, the boards, timelines and dashboards are easy to use. The automations are a big time-saver too especially for things like notifications and status updates and they cut down a lot of manual admin work. It's also simple to assign tasks, add comments and follow progress all in one place which helps keep the whole team aligned and accountable.

Cons

The pricing can climb pretty quickly since it scales by user and feature tier. A lot of the more useful tools are also locked behind the higher plans. On top of that when you start adding lots of boards, columns and widgets, the workspace can get messy fairly fast.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

8

MO

Madison Offstein

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
April 2026

“interface is fun”

Pros

Its interface is engaging and interactive and it's really helpful being able to track progress over time and see exactly who is responsible for the next steps.

Cons

At times updates seem to roll out a little too frequently which makes it tough to stay on top of all the changes especially the newer AI-related ones.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

CL

Cami Lopez

Accounting, 1-10 employees

Free Trial

5.0
April 2026

“Dependable tool”

Pros

From the start I find it easy to use. Everything was simple, self-explanatory and it worked exactly the way it promised.

Cons

I didn't run into anything I disliked. My overall experience was excellent and I have genuinely enjoyed using it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AE

Ashleie Elaine

Hospital & Health Care, 1-10 employees

Free Trial

5.0
April 2026

“Customizable task organization win”

Pros

It is easy to use and it brought a decent structure to the way I organize tasks. There's a wide range of templates to pick from which makes setting things up much more convenient. The features are enjoyable to use and being able to add my logo made the whole platform feel much more personalized.

Cons

I have not run into any issues at this point. I did reach out to customer support about extending my free trial so I could keep testing the platform and make sure it fit my work needs and they were incredibly helpful.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

KM

Kevin Mak

Medical Devices, 1-10 employees

Less than 6 months

4.0
April 2026

“great experience overall”

Pros

Getting started with the software has been a really positive experience. It offers great value, the automation features are useful and the platform is simple to navigate. Exploring its capabilities has been enjoyable and it's been impressive to see what it can do.

Cons

The AI still seems like it needs a bit more refinement. It has been helpful when I ask it to create templates but getting the best results still takes more specific and carefully worded prompts. It feels close, just not fully there yet.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

7

HB

Hayley B

Farming, 1-10 employees

Less than 6 months

5.0
April 2026

“Pretty easy to use tool”

Pros

Setting up automations and adjusting the board layout is very user friendly. It's also simple to add, remove and update tasks whenever needed. Another big plus is how well it integrates with other programs we use, while also keeping notes from conversations stored for future reference.

Cons

As per me the only drawback was the time it took at the beginning to learn how everything worked. But that seems understandable when you are using the full version for the first time.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

KH

Kayla Harmon

Human Resources, 1-10 employees

Less than 6 months

5.0
April 2026

“cool templates”

Pros

It is very reliable and the templates made everything even more convenient. The layout was simple to follow and overall it was very user friendly which mattered even more since customer support wasn't much help.

Cons

Customer service was the frustrating part. I never got a response to my question and had to follow up several times before getting anywhere.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

TC

Tiana Cruz

Industrial Automation, 51-100 employees

Less than 6 months

5.0
April 2026

“Smart tool”

Pros

The visual way monday.com handles organization has been my favorite part. The colors, customizable labels and ready-made templates make everything feel much more manageable and clear. I have also started exploring the AI features which are helping me build an app so I can get even more organized through visuals. They've hosted a few webinars on how to use these tools too so I have just been learning little by little and picking up new tips as I go.

Cons

One thing I do wish is that I could make a dashboard look like the app I am trying to build without actually needing to build the app itself. Even with that, it still works better than most other sites.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

HD

Helena Duzenski

Non-Profit Organization Management, 500+ employees

Less than a year

5.0
April 2026

“Best for automation”

Pros

Its automation has been one of the best parts for me, along with how much you can customize the workflows. Being able to switch between views like calendar, boards and Kanban is also really useful. It makes organizing projects feel much more tailored to the way your team actually works.

Cons

There is definitely a bit of a learning curve, although that is pretty common with tools like this. Also even though I know the AI features are still in the early stages, they could be better especially when it comes to building dashboards, where it still feels a bit limited.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

10

Functionality

8

BG

Breanna Gustin

Education Management, 1-10 employees

Free Trial

4.0
April 2026

“Organized assignment tracking”

Pros

Keeping my college assignments in order became much easier with this. I was able to sort everything by due date, professor and priority which helped me stay on top of my classes.

Cons

The frustrating part was not realizing there was a paywall until I was almost at the end of my trial. It felt like a really useful free tool At first and then my access suddenly became limited.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7

GS

Geniece Sambola

Construction, 101-500 employees

Less than 6 months

5.0
April 2026

“Project views that just click”

Pros

Getting started with monday.com was quick and it's been simple to use for people of all ages. The filters and multiple view options really help keep my projects organized and customer support was helpful whenever I needed it.

Cons

I don't really have any complaints. If anything, it would be fun if there were some kind of sound effect when I mark a project complete, just for that little yay moment. Other than that, the team seems to have thought through everything and delivered it really well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EV

Egon Velders

Government Administration, 51-100 employees

Less than a year

5.0
April 2026

“simple to use tool”

Pros

It does not take much time at all to learn. As the product is simple to use and it offers plenty of options along with many ways to import data and build automations.

Cons

One thing that gets annoying is how many pop-ups the platform shows. You can reduce some of them but a few still appear and cannot really be turned off.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JZ

Jason Zhao

Mechanical or Industrial Engineering, 1-10 employees

Less than 6 months

5.0
April 2026

“Tracking win for me”

Pros

monday.com works really well for project management and keeps my team connected while they work together. It makes daily tasks quick and clear for the service team so everyone knows exactly what needs to be done. On the sales side, it also helps a lot with tracking activities and staying on top of progress.

Cons

The only thing I'd still like to see is more default templates or built-in formats that match my specific job needs. At the moment we still have to customize things to make them fit our workflow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

TB

Thuy Bui

Medical Practice, 1-10 employees

Less than 6 months

4.0
April 2026

“works well for us”

Pros

One thing that really works well is how user friendly the platform is while still letting me tailor it to fit my own workflow. monday.com has made it much simpler to organize processes across different teams and it gives me a level of visibility into operational tasks that I didn't have before.

Cons

A noticeable downside is the lag when scrolling through boards which slows things down when I am trying to get tasks done. I am also not a fan of the restrictions placed on workflow automations.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

DS

Damaris Samayoa

Pharmaceuticals, 101-500 employees

Less than 6 months

5.0
April 2026

“AI powered workflow boost”

Pros

To me the best part is the AI feature for building apps and automating workflows. It saves a huge amount of time, feels simple to use and makes project management far more efficient and organized.

Cons

Up to now I have not run into any major problems. That said some of the more advanced features do take a while to fully learn especially for new users who don't have prior experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

JS

Javier Sotomayor

Logistics and Supply Chain, 500+ employees

Free Trial

4.0
April 2026

“Decent tool”

Pros

One of the best things about monday.com is how simple it is to automate tasks and connect it with other tools especially systems like Gmail.

Cons

One thing it's missing is a built-in whiteboard, similar to what platforms like ClickUp or Miro already offer.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

BM

Brandon Mifsud

Retail, 51-100 employees

Less than 6 months

5.0
April 2026

“Helpful board mirroring”

Pros

Being able to mirror specific items from one team's board onto another is incredibly helpful since it lets you keep track of other teams' updates without leaving your own board.

Cons

A few quality of life features still feel missing especially for teams that tend to organize tasks around time.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

MC

Max C

Non-Profit Organization Management, 51-100 employees

Less than 6 months

4.0
April 2026

“Powerful task tracking tools”

Pros

Keeping tasks organized is very easy and it's simple to follow the progress made across different areas. There are also plenty of useful features, including the ability to create your own charts and tables.

Cons

One thing I'd really want is the option to add subtasks under a main task. On top of that project management platforms like this do come with a bit of a learning curve.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

AM

Amber Martin

Religious Institutions, 11-50 employees

Less than 6 months

4.0
April 2026

“Dependable visibility for maintenance”

Pros

It has been a really helpful tool for tracking maintenance related issues and keeping everything visible with ongoing updates and metrics. It's also fairly easy to use overall.

Cons

The platform is mostly user friendly but when something changes, there are several places where the information has to be updated manually. It also feels like the sync doesn't always work reliably.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7