monday.com Software

monday.com Software Reviews

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Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SW

Susan Ward

Insurance, 11-50 employees

Less than a year

5.0
April 2022

Stayed on top of tasks always

Pros

It does a really good job of keeping me on track with my tasks and the layout is very simple to use.

Cons

One thing I'd change is having the comments show up right on the main screen under each task instead of needing to click in to see them.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

AR

Alexander Reid

Online Media, 1-10 employees

Less than 6 months

4.0
April 2022

Visual tracking consistently won us over

Pros

The visual layout works really well for managing teams and keeping track of tasks. It makes everything feel organized and easy to follow once you're in it.

Cons

There's definitely a steep learning curve and it can feel pretty overwhelming when you first start using it.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

RL

Rachel Lui

Marketing and Advertising, 101-500 employees

Less than a year

4.0
April 2022

Workflow tracking proved genuinely helpful

Pros

Using it is not a hassle and it's a really useful tool for keeping track of project workflows and deadlines.

Cons

Setting up dashboards for more unique projects can be pretty time-consuming and creating sub-tasks for every individual line item also takes a fair amount of time.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

8

J

Julia

Brigsbee, 1-10 employees

3.0
April 2022

Cant say much about it!

Pros

It perform necessary checks within the system.

Cons

Pages do not upload in real time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

6

NC

Natali Carrera

Education Management, 11-50 employees

Less than 6 months

5.0
April 2022

Tracking kept our team aligned

Pros

Running multiple class series at the same time means our team is juggling 48 tasks for each one so it was way too easy for something to get overlooked before. It lets us build task lists for each series, duplicate them instead of recreating all 48 steps from scratch every time and follow every stage of the work so nothing falls through the cracks anymore. Everyone can clearly see what's finished and what's still outstanding. It has made a noticeable difference in our communication, accuracy, efficiency and overall output, without ever feeling difficult to use.

Cons

The only real drawback is that the platform is so powerful that it takes some time to learn how to make the best use of all the custom features when setting up tasks and projects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

A

Anonymous

Marketing and Advertising, 500+ employees

Less than a year

4.0
April 2022

Custom dashboards organized work effectively

Pros

The platform is user friendly overall. The customer support is also high quality and very helpful whenever needed. It helps our organization work in a more digital and efficient way. The dashboard can be customized really well and assigning a person in charge of a task along with a deadline takes just one click. The search feature is also useful when you need to find a specific item.

Cons

Since it offers so many features, I cannot really say there is anything I dislike about this product.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

TU

Thazeem Uddin

E-Learning, 101-500 employees

More than a year

5.0
April 2022

Workflow worked wonderfully for educators

Pros

Using this for workflow management has helped us make a lot of progress and hit important milestones on time. It's been especially useful in an education setting when we need to track achievements and measure results.

Cons

At this point I have not run into any real downsides. Getting started is easy and the registration process makes it simple to begin using.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

BC

Brian Cameron

Consumer Services, 51-100 employees

Less than a year

3.0
April 2022

Handled project coordination quite well

Pros

It does a really good job of helping manage multiple projects and teams at the same time.

Cons

As a ticketing system though it really falls short. My company originally tried to have IT use it for ticketing and honestly even the IT team will tell you it just does not work for that.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

6

EW

Emily Wildenhaus

Real Estate, 11-50 employees

Less than a year

5.0
April 2022

Workflow powered daily operations smoothly

Pros

Monday.com is very easy to use and the Slack-integrated notifications are especially helpful for keeping up with updates without missing anything.

Cons

The app does crash once in a while and the MyWork tab can be a bit difficult to tidy up sometimes.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

GH

George Hu

Information Technology and Services, 51-100 employees

More than a year

3.0
April 2022

Beat regular task lists easily

Pros

It looks like a fresh option compared to a regular task list and it does a better job of supporting collaboration across the team.

Cons

The email notifications are inconsistent and don't always come through reliably. It could be related to how we have it set up but support still hasn't been able to resolve it.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

4

Functionality

5

SB

Sarah Bethel

Museums and Institutions, 101-500 employees

Free Trial

5.0
April 2022

Versatile templates hastened team planning

Pros

There's a really good range of templates for different kinds of projects and the platform also offers plenty of integration options which is a big plus.

Cons

Because there are so many features and settings available, it can take a while to get comfortable with all the functions and understand how to use them effectively.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

SG

Sabin George

Wholesale, 11-50 employees

Free Trial

3.0
April 2022

Desktop great, mobile disappointed me

Pros

At first it was pretty helpful for managing time across different jobs and projects. Sharing certain files worked fine and the desktop version performs fairly well.

Cons

It cannot recognize subtasks which is frustrating. There are also quite a few system glitches and bugs and the mobile version is really poor.

Rating Distribution

Ease of use

3

Value for money

7

Customer Support

5

Functionality

3

S

Shawn

Publisher, 1-10 employees

5.0
April 2022

Contact list management

Pros

Our company has learned the fast tracking of clients information through this software. It shows all relevant interactions , deals and projects concisely.

Cons

None

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

OP

Ovi Puscas

Retail, 11-50 employees

Less than a year

5.0
April 2022

Custom boards handled absolutely everything

Pros

One of the biggest strengths here is how flexible it is to tailor around the way your team works. Being able to add custom columns to any board type makes it incredibly powerful. We've used it to bring together project lists, idea tracking, approval requests and plenty of other processes that used to live in separate spreadsheets.

Cons

The cost can climb a bit once your team gets larger and you want access to the full set of automation features. That said the benefits outweigh that downside for us and we still pay for the top-tier plan because of everything it allows us to accomplish.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

LM

Lawrence Miller

Non-Profit Organization Management, 1-10 employees

Less than 6 months

5.0
April 2022

Started promisingly across all departments

Pros

Just getting started with it after a work partner introduced it to me and up to this point it has been easy to use and simple to integrate into my workflow.

Cons

Nothing to point out yet since I am still new to the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Financial Services, 101-500 employees

Less than a year

5.0
April 2022

Flexible workflows powered daily efficiency

Pros

One of the best things about monday.com is how flexible it is. It lets users build databases quickly, link them together, automate workflows and connect with a wide range of other tools and solutions.

Cons

The biggest downside is how limited the free plan feels. That hurts the platform's appeal, since you really need to test the basic features first before committing to a paid plan that actually fits a team's needs.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

8

EC

Erik Crighton

Marketing and Advertising, 1-10 employees

More than a year

5.0
April 2022

Features boosted productivity considerably

Pros

The huge range of features and integrations is a big plus and it gives us a lot of flexibility in how we use the platform.

Cons

Getting everything set up can feel a bit complicated because there are so many options and different ways to use it although that flexibility can also be a benefit.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

HR

Heide Rembold

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
April 2022

Team collaboration felt refreshingly straightforward

Pros

Working with a team, managing several projects at the same time and keeping up with status reports all feel much more organized with this tool. It's been really helpful for staying on top of my work and making sure nothing slips through the cracks.

Cons

At the beginning the platform felt a little overwhelming to navigate which I didn't love. After spending some time with it and getting everything sorted out, though, it ended up working really well.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

MP

Megan Phillips

Marketing and Advertising, 1-10 employees

Less than a year

5.0
April 2022

Flexible boards suited every project

Pros

Having separate boards for different projects, along with personal boards, makes staying organized really convenient. I can also switch the board views around quickly which helps me focus only on my own tasks, their due dates and the progress made on them.

Cons

Our team only has five people and we ended up feeling like we weren't using enough of the available features to make the pricing worthwhile. Still it's absolutely a platform we'd return to once we need something more advanced and complex.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

KJ

Kristen Jarvis

Legal Services, 1-10 employees

Less than 6 months

5.0
April 2022

Boards organized daily operations nicely

Pros

Almost everything about this software has been excellent. Being able to build new boards and keep track of everything in one place is a huge plus. It's also really convenient that I can send emails to clients directly through the software without dealing with a bunch of extra steps.

Cons

The only issue I have run into so far is with the calendar when the time changes. If I am using it for scheduling, the hour can shift from the correct time to the wrong one.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10