Susan Ward
Insurance, 11-50 employees
Less than a year
“Stayed on top of tasks always”
Pros
It does a really good job of keeping me on track with my tasks and the layout is very simple to use.
Cons
One thing I'd change is having the comments show up right on the main screen under each task instead of needing to click in to see them.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Alexander Reid
Online Media, 1-10 employees
Less than 6 months
“Visual tracking consistently won us over”
Pros
The visual layout works really well for managing teams and keeping track of tasks. It makes everything feel organized and easy to follow once you're in it.
Cons
There's definitely a steep learning curve and it can feel pretty overwhelming when you first start using it.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Rachel Lui
Marketing and Advertising, 101-500 employees
Less than a year
“Workflow tracking proved genuinely helpful”
Pros
Using it is not a hassle and it's a really useful tool for keeping track of project workflows and deadlines.
Cons
Setting up dashboards for more unique projects can be pretty time-consuming and creating sub-tasks for every individual line item also takes a fair amount of time.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
8
Julia
Brigsbee, 1-10 employees
“Cant say much about it!”
Pros
It perform necessary checks within the system.
Cons
Pages do not upload in real time.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
6
Natali Carrera
Education Management, 11-50 employees
Less than 6 months
“Tracking kept our team aligned”
Pros
Running multiple class series at the same time means our team is juggling 48 tasks for each one so it was way too easy for something to get overlooked before. It lets us build task lists for each series, duplicate them instead of recreating all 48 steps from scratch every time and follow every stage of the work so nothing falls through the cracks anymore. Everyone can clearly see what's finished and what's still outstanding. It has made a noticeable difference in our communication, accuracy, efficiency and overall output, without ever feeling difficult to use.
Cons
The only real drawback is that the platform is so powerful that it takes some time to learn how to make the best use of all the custom features when setting up tasks and projects.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Anonymous
Marketing and Advertising, 500+ employees
Less than a year
“Custom dashboards organized work effectively”
Pros
The platform is user friendly overall. The customer support is also high quality and very helpful whenever needed. It helps our organization work in a more digital and efficient way. The dashboard can be customized really well and assigning a person in charge of a task along with a deadline takes just one click. The search feature is also useful when you need to find a specific item.
Cons
Since it offers so many features, I cannot really say there is anything I dislike about this product.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Thazeem Uddin
E-Learning, 101-500 employees
More than a year
“Workflow worked wonderfully for educators”
Pros
Using this for workflow management has helped us make a lot of progress and hit important milestones on time. It's been especially useful in an education setting when we need to track achievements and measure results.
Cons
At this point I have not run into any real downsides. Getting started is easy and the registration process makes it simple to begin using.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Brian Cameron
Consumer Services, 51-100 employees
Less than a year
“Handled project coordination quite well”
Pros
It does a really good job of helping manage multiple projects and teams at the same time.
Cons
As a ticketing system though it really falls short. My company originally tried to have IT use it for ticketing and honestly even the IT team will tell you it just does not work for that.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
5
Functionality
6
Emily Wildenhaus
Real Estate, 11-50 employees
Less than a year
“Workflow powered daily operations smoothly”
Pros
Monday.com is very easy to use and the Slack-integrated notifications are especially helpful for keeping up with updates without missing anything.
Cons
The app does crash once in a while and the MyWork tab can be a bit difficult to tidy up sometimes.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
George Hu
Information Technology and Services, 51-100 employees
More than a year
“Beat regular task lists easily”
Pros
It looks like a fresh option compared to a regular task list and it does a better job of supporting collaboration across the team.
Cons
The email notifications are inconsistent and don't always come through reliably. It could be related to how we have it set up but support still hasn't been able to resolve it.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
4
Functionality
5
Sarah Bethel
Museums and Institutions, 101-500 employees
Free Trial
“Versatile templates hastened team planning”
Pros
There's a really good range of templates for different kinds of projects and the platform also offers plenty of integration options which is a big plus.
Cons
Because there are so many features and settings available, it can take a while to get comfortable with all the functions and understand how to use them effectively.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
Sabin George
Wholesale, 11-50 employees
Free Trial
“Desktop great, mobile disappointed me”
Pros
At first it was pretty helpful for managing time across different jobs and projects. Sharing certain files worked fine and the desktop version performs fairly well.
Cons
It cannot recognize subtasks which is frustrating. There are also quite a few system glitches and bugs and the mobile version is really poor.
Rating Distribution
Ease of use
3
Value for money
7
Customer Support
5
Functionality
3
Shawn
Publisher, 1-10 employees
“Contact list management”
Pros
Our company has learned the fast tracking of clients information through this software. It shows all relevant interactions , deals and projects concisely.
Cons
None
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Ovi Puscas
Retail, 11-50 employees
Less than a year
“Custom boards handled absolutely everything”
Pros
One of the biggest strengths here is how flexible it is to tailor around the way your team works. Being able to add custom columns to any board type makes it incredibly powerful. We've used it to bring together project lists, idea tracking, approval requests and plenty of other processes that used to live in separate spreadsheets.
Cons
The cost can climb a bit once your team gets larger and you want access to the full set of automation features. That said the benefits outweigh that downside for us and we still pay for the top-tier plan because of everything it allows us to accomplish.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Lawrence Miller
Non-Profit Organization Management, 1-10 employees
Less than 6 months
“Started promisingly across all departments”
Pros
Just getting started with it after a work partner introduced it to me and up to this point it has been easy to use and simple to integrate into my workflow.
Cons
Nothing to point out yet since I am still new to the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Financial Services, 101-500 employees
Less than a year
“Flexible workflows powered daily efficiency”
Pros
One of the best things about monday.com is how flexible it is. It lets users build databases quickly, link them together, automate workflows and connect with a wide range of other tools and solutions.
Cons
The biggest downside is how limited the free plan feels. That hurts the platform's appeal, since you really need to test the basic features first before committing to a paid plan that actually fits a team's needs.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
Erik Crighton
Marketing and Advertising, 1-10 employees
More than a year
“Features boosted productivity considerably”
Pros
The huge range of features and integrations is a big plus and it gives us a lot of flexibility in how we use the platform.
Cons
Getting everything set up can feel a bit complicated because there are so many options and different ways to use it although that flexibility can also be a benefit.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Heide Rembold
Marketing and Advertising, 1-10 employees
Less than 6 months
“Team collaboration felt refreshingly straightforward”
Pros
Working with a team, managing several projects at the same time and keeping up with status reports all feel much more organized with this tool. It's been really helpful for staying on top of my work and making sure nothing slips through the cracks.
Cons
At the beginning the platform felt a little overwhelming to navigate which I didn't love. After spending some time with it and getting everything sorted out, though, it ended up working really well.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Megan Phillips
Marketing and Advertising, 1-10 employees
Less than a year
“Flexible boards suited every project”
Pros
Having separate boards for different projects, along with personal boards, makes staying organized really convenient. I can also switch the board views around quickly which helps me focus only on my own tasks, their due dates and the progress made on them.
Cons
Our team only has five people and we ended up feeling like we weren't using enough of the available features to make the pricing worthwhile. Still it's absolutely a platform we'd return to once we need something more advanced and complex.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Kristen Jarvis
Legal Services, 1-10 employees
Less than 6 months
“Boards organized daily operations nicely”
Pros
Almost everything about this software has been excellent. Being able to build new boards and keep track of everything in one place is a huge plus. It's also really convenient that I can send emails to clients directly through the software without dealing with a bunch of extra steps.
Cons
The only issue I have run into so far is with the calendar when the time changes. If I am using it for scheduling, the hour can shift from the correct time to the wrong one.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10