monday.com Software

monday.com Software Reviews

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Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

BS

Brynn Schwab

Hospitality, 51-100 employees

Less than 6 months

5.0
April 2022

Flexible dashboards organized work effectively

Pros

There are tons of features available, along with a wide range of dashboard options. If the exact dashboard you need isn't already there, you can even build a custom one yourself.

Cons

Its free plan is pretty limited and doesn't offer many options. To unlock a lot of the useful features, you have to move up to the next pricing tier.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

GL

Gustavo Lopez

Retail, 101-500 employees

More than a year

4.0
April 2022

Workflow powered daily efficiency consistently

Pros

Using this software is not a hassle as it is practical and user friendly from the start. It lets you clearly see any change or edit made to a report or file, whether it was already created before or is still being worked on. Interacting with it was a really positive experience because it made my work much easier and helped me stay on top of everything.

Cons

I honestly do not have much negative to say about it. Maybe the only thing is that sometimes it was a little slow or would freeze briefly and on one or two occasions it did not notify me about an edit made to a document. Still that was very uncommon and aside from that everything worked very well. I really congratulate the developers for creating such a useful tool.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

JC

Joshua Clark

Food & Beverages, 11-50 employees

Less than a year

4.0
April 2022

Custom apps strengthened team collaboration

Pros

The thing I really like is how it gives employees the flexibility to build custom work apps. That capability is really valuable and makes the whole experience feel much better for the team.

Cons

At the same time I am not always sure how much freedom is actually helpful because sometimes having so many options makes it harder to bring everything together.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

KS

Ken Syme

Marketing and Advertising, 500+ employees

Less than a year

5.0
April 2022

Project tracking felt remarkably nimble

Pros

Our team uses this user friendly, flexible tool to stay on top of projects across different departments and clearly assign responsibilities.

Cons

It does take some time to learn and because not everyone uses all of the features, it can sometimes lead to internal miscommunication or process gaps.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

NG

Natalia Georgiou

Leisure, Travel & Tourism, 51-100 employees

Less than a year

4.0
April 2022

Projects centralized in one location

Pros

Having one central place for all our projects, campaigns and tasks made a big difference. The team can clearly see what everyone else is working on which has really improved our workflow. It also makes delegating tasks much more manageable and helps us keep up with everything across projects.

Cons

One thing that would make it even better is being able to add events to the calendar without having to create them as tasks on the board.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

9

JL

Justin Lanning

Consumer Services, 1-10 employees

Less than a year

5.0
April 2022

Design looked modern everywhere used

Pros

This tool won me over with how simple it was to use and how good everything looked. I genuinely loved the design and every feature felt thoughtfully built. Before this my notes were scattered everywhere like on paper, in Apple Notes and across Microsoft Excel. This finally gave me one place to bring everything together. I was able to move all of my projects into a single, clean interface that not only looked good but also motivated me to dig deeper into what was actually working in my business.

Cons

Once the trial ended the pricing became a real problem especially when it came to adding more users. That was incredibly frustrating because by then I had already moved basically my whole digital world into it. The cost for 1 to 3 people was manageable for my small business but as soon as I needed to bring in 7 or 8 people, it became far too expensive for the level of income we were making. When you're running a business, every dollar counts and in the end that pricing jump was the thing that made me stop using it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JH

Josue Huerta

Construction, 1-10 employees

Less than a year

5.0
April 2022

Automation genuinely delivered real value

Pros

The boards and built-in automations are the standout for me. They make it really clear to see what's been completed, what still needs attention between jobs and I can message the person responsible for a task right there to get updates.

Cons

Pricing is a little high for a small business but it still feels worth it because there's a lot of value packed into the platform.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

Anonymous

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0
April 2022

Tracked tasks powerfully for teams

Pros

Task tracking works really well so everyone on the team can clearly see what's been assigned to them. It's much more capable than using a spreadsheet and I'd definitely recommend it to organizations that hand out a lot of assignments and need a reliable way to keep tabs on everything.

Cons

It didn't feel very user friendly at the beginning. There's a bit of a learning curve and it can be confusing at first but after a few weeks of using it, everything starts to click and it becomes a very effective tool.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

TG

Tina Guyotte

Retail, 1-10 employees

Less than a year

5.0
April 2022

Business management finally executed right

Pros

Its business management tools are my favorite part of this software. They make handling my work much simpler.

Cons

There's honestly very little I dislike about the app and nothing stands out enough to really complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SK

Subiksha Krishnan

Accounting, 101-500 employees

Less than a year

5.0
April 2022

Power dashboards tracked everything effectively

Pros

The tool is very user friendly and the features work really well for time tracking and building dashboards that let you see your workflow at a glance.

Cons

The pricing is a little on the expensive side, though I can understand why.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

AH

Allison Hawkins

Real Estate, 1-10 employees

Less than 6 months

5.0
April 2022

Task tracking flowed much smoother

Pros

Project management is much more simplified and organized with this. It makes delegating tasks to specific people easy and keeping up with their progress is just as convenient.

Cons

I do wish there were more progress labels available. The notes help make up for that limitation but having additional labeling options would still be really useful.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

EM

Emily Mills

Insurance, 500+ employees

Less than 6 months

5.0
April 2022

Collaboration kept teams properly aligned

Pros

Bringing cross-functional teams together is where this project management tool really shines and it does a lot to improve collaboration. The at-a-glance task view is especially useful and makes it simple to see what needs attention right away.

Cons

There was definitely a bit of a learning curve at the beginning. Once everything clicked, it worked really well but it still feels a little clunkier than some other project management tools I have used before.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AR

Akanksha Rai

Apparel & Fashion, 500+ employees

More than a year

4.0
April 2022

Dashboards consistently delivered real results

Pros

Working with monday.com has been really helpful for team collaboration, time management, task tracking and the interactive dashboard makes everything much more visible and organized.

Cons

One downside is the large number of reminder emails which can sometimes feel more like junk mail and the pricing is on the expensive side.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

JJ

Justin justinwomack

Religious Institutions, 1-10 employees

Less than a year

4.0
April 2022

Integrations proved highly productive overall

Pros

Connecting monday.com with tools like Google Workspace and Slack has been a big part of how I work and it really helped organize my process and boost productivity.

Cons

The customization options for vertical columns feel a bit restricted especially when it comes to using formulas and similar functions.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

KT

Kieran Tully

Education Management, 101-500 employees

Less than a year

4.0
April 2022

Dashboards organized daily operations smoothly

Pros

The dashboards are highly customizable and moving tasks from one phase to the next is very easy. Also it works well whether you want to keep things simple or build out a more detailed setup.

Cons

There's still room for improvement with notification customization, the progress dashboard and some of the integrations.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

10

RA

Ramin Amjadian

Oil & Energy, 500+ employees

Free Trial

4.0
April 2022

Task management experience proved useful

Pros

Getting my tasks organized is really easy with this software. I'd definitely come back and use it again in the future.

Cons

The help section could be improved especially with more beginner-friendly tutorials for new users.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

8

AD

Anamaria Dan

Design, 1-10 employees

Less than 6 months

5.0
April 2022

Modern design appeared across departments

Pros

Out of all the similar tools I tried this is the one that genuinely kept pulling me back in every day. The others would lose my attention after a short time and I'd forget about them but this platform has been the complete opposite. The colors, layout, flexibility and overall structure make it really enjoyable to use. I also appreciate that I can use it on my own without having to add a team or make a purchase just to get access. On top of that the modern design really makes it stand out.

Cons

Honestly I cannot point to anything I dislike about it. It feels like a perfect fit for what I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JOG

Juanito Ortega Guzman

Computer Software, 11-50 employees

Less than a year

5.0
April 2022

Centralized everything into one place

Pros

Since we started using it our way of working has changed completely. It does not matter what type of organization you have as we use it for marketing, project management, HR, CRM, task management and much more. It's very easy to use as it has allowed us to centralize our entire operation and thanks to that, we have significantly increased our productivity. Plus the free plan it offers is truly amazing.

Cons

The only thing that does not convince us is that if we want to move to the paid options of the tool, we have to sign up for a minimum of 3 users.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

MS

Madalina Savu

Consumer Goods, 101-500 employees

Less than 6 months

5.0
April 2022

Task visibility proved absolutely fantastic

Pros

It is user friendly thanks to the many ways you can tag and organize tasks with colors, labels and other visual elements. The mobile app works really well too and the task status overview is clear and very useful.

Cons

It doesn't offer quite the same level of flexibility as Jira when it comes to generating and tracking reports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

AK

Abhishek Kumar

Real Estate, 101-500 employees

Less than a year

4.0
March 2022

Team collaboration felt incredibly smooth

Pros

Sharing files with teammates works really well and the real time editing is a big advantage. It makes working together feel very hassle free.

Cons

The pricing is expensive and the reporting features still aren't up to the mark.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8