monday.com Software

monday.com Software Reviews

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Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

FZ

Fakhar Zaman

Logistics and Supply Chain, 11-50 employees

Less than a year

4.0
March 2022

Controlled workflows without unnecessary friction

Pros

Among workflow tools this is probably one of the simplest to use for managing day to day operations. Whether you need to monitor the performance of a single project or handle several projects at the same time it keeps everything organized and running well. The features and overall functionality are excellent.

Cons

How useful it is really depends on what an organization needs. If the goal is project management and tracking progress, then this software is definitely a strong option. But if that is not your main use case, it may come across as too basic and not especially appealing.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Entertainment, 1-10 employees

Less than a year

5.0
March 2022

Team collaboration finally felt natural

Pros

From a daily user's perspective it was very easy to use. I wasn't the one who handled the initial setup but I worked in it every day for team communication and collaboration. The features were useful and I appreciated being able to see all the project details in one place while also sharing my thoughts with the team. overall it was a really nice piece of software.

Cons

Since I didn't use it much in a manager role, I don't really have much feedback on what should be changed. Honestly I cannot think of anything I disliked overall.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

DW

Dave Weldon

Architecture & Planning, 1-10 employees

Less than a year

4.0
March 2022

Workflow powered daily efficiency and productivity

Pros

Right from the start the interface feels brilliant and the more you use it, the easier everything becomes over time.

Cons

Pricing is on the high side especially since full functionality requires an extra $200 a year which really doesn't make sense for a one-person operation.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

7

RL

Rebekah Longenecker

Computer Software, 1-10 employees

More than a year

5.0
March 2022

Remote teams aligned perfectly together

Pros

Having all of our tasks and projects together in one place makes a huge difference. The whole team can view, update and edit everything which helps keep everyone aligned and on the same page.

Cons

Nothing to complain about right now. It has been working really well for our fully remote team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

MM

Maciej Maciaszek

Information Technology and Services, 51-100 employees

Less than 6 months

5.0
March 2022

Coordinated teams all in one

Pros

Having everything in one platform is really helpful especially with time tracking, task management and assigning people to projects all built into the same place.

Cons

The downside is the pricing which gets quite expensive for a larger company. I also cannot just pay for the one feature I actually need which is assigning people to projects.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

DM

Damien Mesgard

Computer Software, 101-500 employees

Less than a year

5.0
March 2022

Versatile dashboards organized work effectively

Pros

Between the customization options and the wide range of integrations, it covers pretty much everything a project manager needs. I used it first as a Marketing Manager and now as a Product Manager and even though the requirements are different in each role, the dashboards are still simple to adapt. Once the whole team is using it, the platform becomes even more valuable thanks to task assignment and the ability to manage day to day business activities in one place.

Cons

With a feature rich tool like this the admin really needs to put the right setup in place so it works well for the entire team. It also takes some effort to make sure everyone keeps the platform updated and uses it consistently.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

AP

Andrei Piscitelli

Education Management, 500+ employees

Less than 6 months

4.0
March 2022

Visuals worked across all departments

Pros

The visual layout makes it quick to jump in and figure out how everything works. It also offers a wide range of team management tools so you can adapt the software to fit the way your team prefers to work.

Cons

Since it is mainly built around team management, it may not be the ideal choice if you need to handle areas outside of that focus.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

10

Functionality

8

SA

Simon Anderson

Hospitality, 1-10 employees

Less than 6 months

4.0
March 2022

Looked visually appealing everywhere used

Pros

Visually the software is very appealing and feels like a nice upgrade from the usual spreadsheet or Google Drive setup. After I took the time to learn it through their excellent tutorials and rolled it out to the team, it became fairly user friendly.

Cons

I still think there are quite a few features we are not using to their full potential simply because we do not really know how. It also does not provide the onboarding I expected especially given how heavily it is advertised as being super easy to use. That was not my experience at the beginning and I had to rely on a lot of tutorials just to understand the basics.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

7

KL

Kim Lewis

Hospitality, 1-10 employees

Less than a year

4.0
March 2022

Helped organize my days well

Pros

Using it every day was very easy and one of my clients had me rely on it constantly to help keep her organized.

Cons

Well its pricing ended up being a lot higher than I expected.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

RS

Russell Stephens

Marketing and Advertising, 1-10 employees

Less than a year

4.0
March 2022

Powered project teamwork effectively

Pros

Working with a distributed web development team is much more manageable with Monday.com. It's very user friendly, works really well for project collaboration and offers plenty of features without feeling complicated.

Cons

The cost can get pretty high when you're managing a larger team.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

TC

Traci Clayton

Construction, 11-50 employees

Less than 6 months

2.0
March 2022

Pricing confused me completely

Pros

It is a great tool and the platform is generally simple to use once you're in it.

Cons

Its pricing setup is confusing and it falls far short on features I expected especially for email marketing and proper dashboard management.

Rating Distribution

Ease of use

3

Value for money

1

Customer Support

5

Functionality

2

A

Anonymous

Computer Software, 51-100 employees

Free Trial

4.0
March 2022

Templates helped track teams nicely

Pros

The templates are really handy for getting other team members started with tracking their work and they also give people a nice sense of progress by having something visible to show for what they've done.

Cons

Since we are a software company and rely heavily on Jira for a lot of our DevOps work, it's been frustrating that the integration with it isn't very good.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

TB

Thomas Bellaiche

Telecommunications, 51-100 employees

Less than a year

5.0
March 2022

tracked everything well

Pros

A really amazing tool for project management and tracking and it's very easy to use and share dashboards with others.

Cons

Connecting it with other tools wasn't easy and took more effort than expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

AG

Ana Gonzalez

Information Technology and Services, 11-50 employees

Less than a year

5.0
March 2022

saved working hours consistently

Pros

The platform feels flexible and user friendly and it opens up a lot of possibilities once you start using the integrations and automations.

Cons

At times it slows down for no clear reason.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

DAG

Diego Alvarez Gonzalez

Commercial Real Estate, 11-50 employees

Less than a year

4.0
March 2022

very decent tool

Pros

Overall it's a very complete management system that lets different departments assign cases to team members, set priorities and keep track of everything. It also helps document progress and customer interactions since files can be uploaded as part of the updates. As a ticketing tool it's definitely a great option.

Cons

Even though it has excellent functionality, the interface could use some improvement. At times it feels overloaded with text and that can make it a bit difficult to find a specific option when you need it.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

TA

Tameca Alexander

Mental Health Care, 101-500 employees

Less than a year

5.0
March 2022

Going paperless was a win

Pros

Everything about this software is very good. It lets us manage tasks without paper and keeps the whole process efficient.

Cons

At times the platform can be a bit slow and there are still some bugs that have not been resolved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

MS

Molly Selin

Commercial Real Estate, 101-500 employees

Less than 6 months

5.0
March 2022

Versatile boards organized work neatly

Pros

There are plenty of user friendly features and it works really well for setting up separate boards or spaces for different people.

Cons

Tasks can pile up quickly which makes everything harder to manage at once. Also the only real place to move things is the archive since there isn't a separate repository.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

LA

Ludovic Adam

Information Technology and Services, 1-10 employees

Less than 6 months

4.0
March 2022

Workflow powered daily efficiency well

Pros

The platform is very good as it's simple to use day to day and it offers a lot of customization to fit different workflows.

Cons

At this point everything seems to be working as expected so I don't have any issues to mention.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8

JB

Jeanne Bazelais

Consumer Services, 1-10 employees

Less than a year

5.0
March 2022

Targeted notifications advanced projects forward

Pros

One thing I absolutely love is how it sends notifications only to the people who actually need them when tasks get completed. That's especially helpful when your work depends on someone else finishing their part before you can begin yours.

Cons

They do have a mobile app but it's a bit frustrating that I have to switch to landscape mode to see all the tasks at once. On desktop, the full view is definitely much better.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A

Amanda

Computer Software, 11-50 employees

4.0
March 2022

Amazing Team

Pros

I like that with monday.com you can simply track step-by-step procedures in as many Departments as your firm has with ease. The team is also highly cooperative and professional.

Cons

The system sometimes glitches and crashes

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8