Fakhar Zaman
Logistics and Supply Chain, 11-50 employees
Less than a year
“Controlled workflows without unnecessary friction”
Pros
Among workflow tools this is probably one of the simplest to use for managing day to day operations. Whether you need to monitor the performance of a single project or handle several projects at the same time it keeps everything organized and running well. The features and overall functionality are excellent.
Cons
How useful it is really depends on what an organization needs. If the goal is project management and tracking progress, then this software is definitely a strong option. But if that is not your main use case, it may come across as too basic and not especially appealing.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Anonymous
Entertainment, 1-10 employees
Less than a year
“Team collaboration finally felt natural”
Pros
From a daily user's perspective it was very easy to use. I wasn't the one who handled the initial setup but I worked in it every day for team communication and collaboration. The features were useful and I appreciated being able to see all the project details in one place while also sharing my thoughts with the team. overall it was a really nice piece of software.
Cons
Since I didn't use it much in a manager role, I don't really have much feedback on what should be changed. Honestly I cannot think of anything I disliked overall.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Dave Weldon
Architecture & Planning, 1-10 employees
Less than a year
“Workflow powered daily efficiency and productivity”
Pros
Right from the start the interface feels brilliant and the more you use it, the easier everything becomes over time.
Cons
Pricing is on the high side especially since full functionality requires an extra $200 a year which really doesn't make sense for a one-person operation.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
Rebekah Longenecker
Computer Software, 1-10 employees
More than a year
“Remote teams aligned perfectly together”
Pros
Having all of our tasks and projects together in one place makes a huge difference. The whole team can view, update and edit everything which helps keep everyone aligned and on the same page.
Cons
Nothing to complain about right now. It has been working really well for our fully remote team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Maciej Maciaszek
Information Technology and Services, 51-100 employees
Less than 6 months
“Coordinated teams all in one”
Pros
Having everything in one platform is really helpful especially with time tracking, task management and assigning people to projects all built into the same place.
Cons
The downside is the pricing which gets quite expensive for a larger company. I also cannot just pay for the one feature I actually need which is assigning people to projects.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Damien Mesgard
Computer Software, 101-500 employees
Less than a year
“Versatile dashboards organized work effectively”
Pros
Between the customization options and the wide range of integrations, it covers pretty much everything a project manager needs. I used it first as a Marketing Manager and now as a Product Manager and even though the requirements are different in each role, the dashboards are still simple to adapt. Once the whole team is using it, the platform becomes even more valuable thanks to task assignment and the ability to manage day to day business activities in one place.
Cons
With a feature rich tool like this the admin really needs to put the right setup in place so it works well for the entire team. It also takes some effort to make sure everyone keeps the platform updated and uses it consistently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Andrei Piscitelli
Education Management, 500+ employees
Less than 6 months
“Visuals worked across all departments”
Pros
The visual layout makes it quick to jump in and figure out how everything works. It also offers a wide range of team management tools so you can adapt the software to fit the way your team prefers to work.
Cons
Since it is mainly built around team management, it may not be the ideal choice if you need to handle areas outside of that focus.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
10
Functionality
8
Simon Anderson
Hospitality, 1-10 employees
Less than 6 months
“Looked visually appealing everywhere used”
Pros
Visually the software is very appealing and feels like a nice upgrade from the usual spreadsheet or Google Drive setup. After I took the time to learn it through their excellent tutorials and rolled it out to the team, it became fairly user friendly.
Cons
I still think there are quite a few features we are not using to their full potential simply because we do not really know how. It also does not provide the onboarding I expected especially given how heavily it is advertised as being super easy to use. That was not my experience at the beginning and I had to rely on a lot of tutorials just to understand the basics.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
Kim Lewis
Hospitality, 1-10 employees
Less than a year
“Helped organize my days well”
Pros
Using it every day was very easy and one of my clients had me rely on it constantly to help keep her organized.
Cons
Well its pricing ended up being a lot higher than I expected.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
7
Russell Stephens
Marketing and Advertising, 1-10 employees
Less than a year
“Powered project teamwork effectively”
Pros
Working with a distributed web development team is much more manageable with Monday.com. It's very user friendly, works really well for project collaboration and offers plenty of features without feeling complicated.
Cons
The cost can get pretty high when you're managing a larger team.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Traci Clayton
Construction, 11-50 employees
Less than 6 months
“Pricing confused me completely”
Pros
It is a great tool and the platform is generally simple to use once you're in it.
Cons
Its pricing setup is confusing and it falls far short on features I expected especially for email marketing and proper dashboard management.
Rating Distribution
Ease of use
3
Value for money
1
Customer Support
5
Functionality
2
Anonymous
Computer Software, 51-100 employees
Free Trial
“Templates helped track teams nicely”
Pros
The templates are really handy for getting other team members started with tracking their work and they also give people a nice sense of progress by having something visible to show for what they've done.
Cons
Since we are a software company and rely heavily on Jira for a lot of our DevOps work, it's been frustrating that the integration with it isn't very good.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Thomas Bellaiche
Telecommunications, 51-100 employees
Less than a year
“tracked everything well”
Pros
A really amazing tool for project management and tracking and it's very easy to use and share dashboards with others.
Cons
Connecting it with other tools wasn't easy and took more effort than expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Ana Gonzalez
Information Technology and Services, 11-50 employees
Less than a year
“saved working hours consistently”
Pros
The platform feels flexible and user friendly and it opens up a lot of possibilities once you start using the integrations and automations.
Cons
At times it slows down for no clear reason.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Diego Alvarez Gonzalez
Commercial Real Estate, 11-50 employees
Less than a year
“very decent tool”
Pros
Overall it's a very complete management system that lets different departments assign cases to team members, set priorities and keep track of everything. It also helps document progress and customer interactions since files can be uploaded as part of the updates. As a ticketing tool it's definitely a great option.
Cons
Even though it has excellent functionality, the interface could use some improvement. At times it feels overloaded with text and that can make it a bit difficult to find a specific option when you need it.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Tameca Alexander
Mental Health Care, 101-500 employees
Less than a year
“Going paperless was a win”
Pros
Everything about this software is very good. It lets us manage tasks without paper and keeps the whole process efficient.
Cons
At times the platform can be a bit slow and there are still some bugs that have not been resolved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Molly Selin
Commercial Real Estate, 101-500 employees
Less than 6 months
“Versatile boards organized work neatly”
Pros
There are plenty of user friendly features and it works really well for setting up separate boards or spaces for different people.
Cons
Tasks can pile up quickly which makes everything harder to manage at once. Also the only real place to move things is the archive since there isn't a separate repository.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ludovic Adam
Information Technology and Services, 1-10 employees
Less than 6 months
“Workflow powered daily efficiency well”
Pros
The platform is very good as it's simple to use day to day and it offers a lot of customization to fit different workflows.
Cons
At this point everything seems to be working as expected so I don't have any issues to mention.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Jeanne Bazelais
Consumer Services, 1-10 employees
Less than a year
“Targeted notifications advanced projects forward”
Pros
One thing I absolutely love is how it sends notifications only to the people who actually need them when tasks get completed. That's especially helpful when your work depends on someone else finishing their part before you can begin yours.
Cons
They do have a mobile app but it's a bit frustrating that I have to switch to landscape mode to see all the tasks at once. On desktop, the full view is definitely much better.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Amanda
Computer Software, 11-50 employees
“Amazing Team”
Pros
I like that with monday.com you can simply track step-by-step procedures in as many Departments as your firm has with ease. The team is also highly cooperative and professional.
Cons
The system sometimes glitches and crashes
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8