monday.com Software

monday.com Software Reviews

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Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RC
Ryan Conom

E-Learning, 51-100 employees

Less than a year

3.0

“start felt confusing everywhere used”

Pros

Compared with other project management platforms, this one falls short in areas where competitors are doing much better.

Cons

Getting started is genuinely confusing and the limited integrations make it even harder to fit into an existing workflow.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

5

MDLDSP
Maria de Lourdes Dos santos Piscitelli

Hospitality, 1-10 employees

Less than 6 months

5.0

“Support fixed issues amazingly fast”

Pros

One thing that really stood out was how flexible the platform is and the support was even better. I ran into a problem while importing a CSV file and I genuinely loved the way the customer support team stepped in and handled it.

Cons

The more advanced plans are far too expensive and working with multiple rows at the same time was a bit challenging as well.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

AS
Avani Shah

Hospital & Health Care, 1-10 employees

Less than 6 months

4.0

“Calendar worked across departments well”

Pros

Handling day to day emails has become much more manageable with this. The calendar setup has really sped up what used to be a tiring task and the interface looks good and easy to use.

Cons

Up to this point we really have not run into any issues, including when using the software for accounting.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

NVDK
Nils van der Knaap

Marketing and Advertising, 1-10 employees

More than a year

5.0

“Automation consistently saved working hours”

Pros

It works like a customizable spreadsheet in the cloud which makes it simple to build whatever kind of project management board you need. I have used it for active projects, time tracking, internal training and more. You just add the columns you want, whether that's status, text, numbers, formulas, assigned people and so on, then organize everything into groups that fit your workflow. The automations also save a lot of time by handling repetitive project management tasks.

Cons

Subitems still feel fairly new so not every feature is functioning properly yet. They keep releasing new features regularly but at the moment I still have to rely on regular items to track time spent per employee.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

KG
Kristin Gray

Hospital & Health Care, 11-50 employees

Less than a year

5.0

“Never missed any content dates”

Pros

Having Monday.com in place has really helped us organize ideas, plans and goals for content creation at our medical practice. It makes planning ahead much more manageable and helps ensure we don't lose track of important dates or forget the ideas we want to follow through on for the practice.

Cons

There's plenty of help available through tutorials and guidance which is useful but the template we chose came loaded with prefilled ideas that made the setup more confusing than expected. It also took extra time to clear out all that sample content before we could start adding our own information.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

MW
Monique Wilber

Media Production, 1-10 employees

More than a year

5.0

“Project visibility stayed beautifully clear”

Pros

The visual layout is a big plus. It makes it really simple to see exactly where each of my projects stands at a glance.

Cons

I honestly don't have any complaints. It works well and does exactly what I need it to do.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AM
Amit Mishra

Education Management, 500+ employees

Less than a year

5.0

“Collaboration cut through unnecessary clutter”

Pros

It gets rid of those painfully long email chains and a lot of unnecessary meetings which makes team communication much more efficient.

Cons

At the end of the day it still looks like just a task management tool, with not much beyond collaborative boards and the reporting options are fairly limited.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

RD
Ryan Dach

Broadcast Media, 11-50 employees

Less than a year

4.0

“Task tracking felt nicely adaptable”

Pros

Keeping tabs on task progress is really easy. Also it lets us set up multiple projects at once and assign projects or individual tasks to the right people without much hassle.

Cons

One thing that gets irritating is the reminder system. It can keep sending notifications even after a task has already been marked complete.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

AM
Asaf Mazar

Internet, 500+ employees

More than a year

4.0

“Workflow drove daily efficiency effectively”

Pros

Its interface is user friendly and common actions like reassigning task ownership don't take a bunch of extra clicks which makes day to day use more efficient.

Cons

The thing that still seems unclear is nested tasks as they either aren't supported or the way to create them is hard to figure out.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

9

A
Anonymous

Hospital & Health Care, 500+ employees

Less than a year

3.0

“setup was pretty awkward”

Pros

The color coding is really useful because it helps keep projects organized and makes it much clearer to see the current status of everything at a glance.

Cons

Creating a new item, list or even a group looks confusing and not very user friendly. Instead of going into the actual list, new items get added to the top of the page which makes that part of the platform feel less user friendly.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

5

MRN
Martin Ramirez Nicolas

Medical Practice, 101-500 employees

Less than a year

5.0

“cloud based control worked perfectly”

Pros

Our team has been using it to manage projects and one of the biggest advantages is being able to handle everything from anywhere in the world since it runs in the cloud.

Cons

Pricing is a little higher than some other programs I have used but it's still a really strong option for keeping projects on track.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

MD
Marcio Dessuy

Industrial Automation, 51-100 employees

Less than a year

5.0

“Colorful boards organized work nicely”

Pros

The thing that really stands out to me in this software is its colorful, interactive interface. I also appreciate how much freedom it gives me to organize projects my own way especially when customizing each table column with deadlines, descriptions, assignees, status and other details. Another big advantage is being able to turn tabulated information into a calendar or other view formats which makes the data much more useful and dynamic.

Cons

The only frustrating issue I ran into was with the calendar view. It doesn't let me adjust the zoom level the way I'd like so when too many items fall on the same date some topics get cut off and become harder to see.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Real Estate, 1-10 employees

Less than 6 months

5.0

“Project control suited every team”

Pros

It does a really good job of helping organize ideas, projects and budgets all in one place. It works especially well for teamwork and it makes it possible to stay on top of what everyone is doing without needing to micromanage. On top of that it's user friendly and simple to work with.

Cons

In the time I have been using this product everything I have needed has worked effectively. I have not run into any issues yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KH
Kimberly Huynh

Marketing and Advertising, 11-50 employees

Less than a year

5.0

“Clean workflow drove daily efficiency”

Pros

One thing I really enjoy about Monday.com is how well it helps me stay organized. I can build my own task board and use the available tools to keep everything in order and make sure I am staying on track. It also works really well for managing clients and their projects since I can create a section for each one and add items whenever needed. Overall it's an excellent way to keep everything structured organized and clean.

Cons

I honestly have not come across anything about this software that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TS
Tina Silvens

Publishing, 1-10 employees

Free Trial

5.0

“Tracking teams worked fantastically well”

Pros

Team projects aren't something I deal with very often but this was recommended to me when one came up and it ended up being better than I expected. We managed to complete everything on time and keeping up with each person's progress was much simpler throughout the project. At the beginning I assumed all the features would be confusing but it actually didn't take long to get comfortable with the interface.

Cons

Seeing all the features at first was a bit overwhelming. The free trial also feels a little too short.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

SA
Sergio Ayala

Venture Capital & Private Equity, 11-50 employees

Less than a year

5.0

“Organized projects across all departments”

Pros

It lets you create multiple folders to separate each project and subproject which makes everything feel much more organized.

Cons

At times the platform can be a little slow when working with heavier documents.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RB
Ron Blackburn

Higher Education, 101-500 employees

Less than a year

4.0

“Teams adopted this very quickly”

Pros

Getting started with this platform is one of its biggest strengths. It's very user friendly and adoption across the team happens without much effort which makes it one of the best parts of using it.

Cons

The biggest downside is the cost compared to what's included. It's not overly expensive but it can still feel a little pricey for the set of features it offers.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

PS
Patrick Skinner

Printing, 11-50 employees

More than a year

5.0

“handled everything well”

Pros

There's a ton you can get done with this platform. We use it for CRM, brand management, project management, file management order management and plenty of other workflows all in one place. The ability to extend it with integrations like Zapier and Integromat makes it even more powerful and flexible.

Cons

It does come with a learning curve, though. If you don't have experience with project management, Agile or business systems in general, this probably won't be the right fit for your company. It really feels like a business sandbox so if you're not comfortable structuring and building processes that can run with little oversight, you may be better off with a tool that works better right out of the box.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

AC
Andy Coutinho

Information Technology and Services, 11-50 employees

Free Trial

5.0

“Worked well for everyone”

Pros

The platform is user friendly and modern and it works really well as a digital workspace.

Cons

I still have not used it long enough to identify all of the downsides.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

WW
William Watson

Financial Services, 51-100 employees

More than a year

3.0

“Project setup felt more adjustable”

Pros

Compared with other tools in this space, it gives us more room to customize how project management works.

Cons

Keeping project-related documents stored in one place and getting to them quickly was difficult.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

6

Functionality

7