monday.com Software

monday.com Software Reviews

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Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Information Technology and Services, 1-10 employees

Free Trial

3.0
March 2022

Design suited smaller teams nicely

Pros

The colors and overall look of the platform are appealing and it looks like a really good option especially for small teams.

Cons

At the same time I didn't notice anything particularly distinctive about the app since it mainly offers very basic features that are also found in other alternatives.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

4

RDL

Ricardo De Lira

Legal Services, 101-500 employees

Less than a year

4.0
March 2022

Automations saved working hours consistently

Pros

Getting project planning and day to day management done seems almost effortless with this software. It handles a lot of the repetitive admin work for you and it integrates with several other systems as well which helps automate workflows. One example is setting up an IT ticketing process that makes the IT team more interactive and responsive with end users.

Cons

One of the more frustrating parts is user allocation. Seats have to be added in blocks of five so you can end up paying for accounts you do not actually need. On top of that some useful features are locked behind the Pro license and that upgrade feels fairly expensive.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9

DAB

Dayane Abreu Butkowsky

Banking, 500+ employees

More than a year

5.0
March 2022

Custom apps improved our workflows

Pros

It lets me build custom work apps that make running projects and processes much simpler.

Cons

At times the software slows down when finishing certain processes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Education Management, 11-50 employees

Less than a year

4.0
March 2022

very approachable tool

Pros

One thing it does really well is highlight how important project management is for keeping our work organized and cutting down unnecessary complexity. When a platform is overloaded with complicated features or feels hard to navigate, people on the team usually stop using it pretty quickly. This one keeps the interface user friendly and approachable which has made adoption much better for us.

Cons

It's been a strong fit for our creative and operations teams but it hasn't worked quite as well for our development group. Their project workflows tend to need more advanced or specialized customization than the platform currently handles comfortably.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

GH

Grace Hamann

Marketing and Advertising, 101-500 employees

Less than a year

4.0
March 2022

Organized effectively across all departments

Pros

Keeping everything organized digitally is really easy and being able to mark tasks as completed is especially satisfying.

Cons

At this point I have not come across anything I dislike about it.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

HM

Hector Mendez

Investment Banking, 11-50 employees

More than a year

4.0
March 2022

Deadline tracking aligned teams perfectly

Pros

Running a small team with Monday.com works really well. It helps everyone stay on top of deadlines and it makes the agenda and to do items for each project very clear so nothing gets overlooked.

Cons

It doesn't seem like the best fit for larger teams. The platform doesn't really break work down well into smaller sub-teams and that can end up causing confusion or friction between employees.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

JMT

Jean Manuel Tape

Marketing and Advertising, 1-10 employees

Less than a year

4.0
March 2022

Organizing tasks stayed nicely adaptable

Pros

One of the biggest benefits of this application is how flexible it is. It makes it simple to assign tasks to team members and keep everything organized in the best way possible.

Cons

Because it offers so many possibilities it can feel a bit overwhelming at times and it's possible to lose your way. Luckily, the documentation is very well written so I never even needed to reach out to support.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

A

Anonymous

Marketing and Advertising, 500+ employees

Less than a year

4.0
February 2022

Platform managed entire teams completely

Pros

It feels like one of the most complete platforms out there for managing a team.

Cons

Pricing is a bit high for smaller teams so it doesn't feel very affordable.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

8

PR

Pranav Rajpara

Computer Networking, 101-500 employees

Less than a year

5.0
February 2022

Campaigns worked across all departments

Pros

It's really helpful to manage both business campaigns and business processes within the same tool.

Cons

It would be better if there were a project management template available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JM

Jack Muldowney

Food & Beverages, 1-10 employees

Less than a year

3.0
February 2022

comments became confusing at times

Pros

One of the better things about it is how simple it is to use. The pricing is also a strong point since it's fairly affordable. The interface is pretty clean and simple and most of the platform is easy to find your way around.

Cons

At the same time a few features were unexpectedly hard to track down inside the platform. Adding a comment to a shared spreadsheet or project for instance, took more effort than it should have because it was difficult to locate. For such a basic task, it really didn't feel very user friendly.

Rating Distribution

Ease of use

3

Value for money

5

Customer Support

5

Functionality

5

A

Anonymous

Real Estate, 1-10 employees

Less than 6 months

4.0
February 2022

Free version proved useful initially

Pros

It is easy to use and the free version is fully functional which makes it really useful right out of the gate.

Cons

Once you want to use it with a team though you have to move to a paid plan. There isn't a free option with limited features that supports more than two people.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

AC

Adriana Cornish

Retail, 101-500 employees

Less than a year

5.0
February 2022

Beautiful layouts kept navigation obvious

Pros

The layouts look really amazing and there are plenty of features that work well across different types of projects.

Cons

I have not run into any problems with it for the way I have been using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NN

Never Nkwazi

Accounting, 1-10 employees

Free Trial

5.0
February 2022

Overseeing teams became much easier

Pros

I personally use it to keep track of my employees and manage the business better especially since tasks can be shared across the team.

Cons

The downside is that supervisors can monitor your activity all the time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

SS

Sam Saalfeld

Automotive, 101-500 employees

Less than a year

4.0
February 2022

Planning aligned teams effectively well

Pros

Having one planning tool to organize and manage projects has really helped us organize our work. It keeps our data teams, web development and supply chain teams aligned, making it much easier to track progress, plan effectively and support new product launches.

Cons

One thing that gets frustrating is the notifications as you have to clear them manually one at a time. It would be much better if there were a clear-all notifications option.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A

Anonymous

Marketing and Advertising, 1-10 employees

Less than 6 months

4.0
February 2022

Tracking tasks worked well for everyone

Pros

Creating new tasks is really easy and it's simple to assign them to the right people and leave comments directly on each task.

Cons

Well the downside is that boards can start to feel crowded pretty quickly when you're organizing work in chronological order.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

JD

Jason Derulo

Think Tanks, 51-100 employees

Free Trial

3.0
February 2022

feature depth is limited

Pros

The interface looks fantastic and seems like a real upgrade compared with other CRMs I have used.

Cons

At the same time it comes across as a budget version of Salesforce oracle or SAP. Integrations are pretty limited and since it's still a newer product it feels a bit immature.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

7

Functionality

3

MP

mike powell

Telecommunications, 51-100 employees

Less than 6 months

4.0
February 2022

Sharing documents happened very quickly

Pros

Once our administrator had everything set up, navigating the platform became easy. Uploading documents is fast and simple and it helps everyone access information much quicker than digging through long email chains.

Cons

In the start getting around the different folders felt a little confusing and took some time to get used to.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

DD

Dandre Diedericks

Information Services, 101-500 employees

Less than a year

5.0
February 2022

Custom grids worked across departments

Pros

One thing I really enjoy is getting an email with every update. It makes it simple to quickly scan my inbox and stay on top of what the team is working on. The grid customization is also a big plus and with the premium plan, there are plenty of integrations and automation features that add a lot of value.

Cons

The only issue I have noticed is a bit of a disconnect in how customization works between the standard views and the Kanban view. When you adjust one, it ends up affecting the other as well. I'd prefer to be able to customize them separately or at least have the option to do that.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JM

josh myatt

E-Learning, 1-10 employees

Less than a year

5.0
February 2022

Workflow powered daily efficiency consistently

Pros

Monday.com really hits a nice balance between flexibility and usability. It lets us customize what we need without making the platform feel complicated or hard to navigate.

Cons

There are still times when all I want is a simple spreadsheet. I am looking forward to their docs and sheets features being more fully integrated into the system. I also wish the automation capabilities were broader especially when it comes to automatic events since we couldn't get those to work the way we had hoped.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

VW

Vivian Wang

Market Research, 51-100 employees

Less than a year

5.0
February 2022

Team collaboration worked wonderfully well

Pros

It is very user friendly and works really well for small businesses and team collaboration. It's helpful for keeping track of the entire team's activities and the integrations with other software are simple to set up. The automated reminders and alerts are also a really useful feature.

Cons

Setting up the integration was not difficult at all but I think CommuniHub can be glitchy from time to time.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8