monday.com Software

monday.com Software Reviews

excellence-awards
Claimed

Claimed

Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

LB

Lucas Bonfante

Electrical/Electronic Manufacturing, 11-50 employees

Less than a year

5.0
February 2022

Planning views remained nicely adaptable

Pros

One of the best parts of this software is how it lets me build out an entire project plan within a well organized structure and then change that structure without losing any of the planning data. A good example is creating a plan in Kanban view and then switching it to calendar, table, dashboard and several other view options the platform offers. It also integrates with a variety of external tools like Slack and Gmail which is really useful for what I need on a daily basis. The colorful, interactive interface is another strong point and makes the experience even better.

Cons

Honestly there is not much to complain about. My only real concern is that the pricing per user could be more affordable.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10

LVD

Louis van Dyk

Computer & Network Security, 1-10 employees

Free Trial

5.0
February 2022

Automation saved hours during practice

Pros

A huge plus is the automation and integrations. It's very user friendly and honestly feels like a project manager's dream.

Cons

The timesheets section was a little difficult to navigate.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Computer Software, 11-50 employees

Free Trial

4.0
February 2022

helps tracked teams effectively

Pros

This platform gives me the flexibility to build my own workflows and keep an eye on what my team is working on during the day.

Cons

It still lacks a few important features especially the option to download a complete report from the platform.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

AA

Artyom Ashigov

Information Technology and Services, 500+ employees

Less than a year

5.0
February 2022

Features delivered!

Pros

Having so many features built in really helps with our day to day work. It also integrates with a lot of useful services like SurveyMonkey, Gmail, LinkedIn, GitHub and others which makes the platform even more practical.

Cons

I do wish there were more automation options. There are quite a few available already but at times they still don't feel like enough. The tutorials are there too but they aren't very well organized so beginners can get confused pretty easily.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

OA

Oladipo Abiola

Broadcast Media, 11-50 employees

Less than a year

5.0
February 2022

Flexible workflow powered daily efficiency

Pros

Monday.com lets me organize work the way that fits my process best. I get a clear visual view of my team's workload and an instant snapshot of where every task and project stands. It has helped me organize my responsibilities and daily activities so I can stay as productive as possible. Also it keeps my team connected which makes collaboration and overall organization much more effective.

Cons

Well I have not run into any downsides at this point since it consistently does exactly what I need it to do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TH

Tami Hanna

Retail, 500+ employees

Less than a year

5.0
February 2022

always allow customization

Pros

Right from the start I find it very user friendly and simple to work with. It's flexible enough to fit just about any use case because the customization options are so extensive. You can practically build a custom app or workflow for almost anything you need. I also really enjoy being able to assign colors to each board since it keeps everything visually organized and honestly it makes the platform more fun to look at too.

Cons

At first the overall interface style took a little getting used to but after using it consistently for about a week, it stopped being an issue. One thing I'd still love to see is a dark mode option, unless it already exists and I just have not come across it yet.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Information Technology and Services, 500+ employees

Less than a year

5.0
February 2022

Workflow hub powered teams effectively

Pros

Between task assignment, dashboards, task management, time tracking and team discussions, Monday.com covers just about everything our team needs to stay organized and connected. It does a really good job of keeping work visible and helping everyone communicate in one place.

Cons

One area that could still be improved is the search feature. It would be more useful if it included additional filters especially for things like archived items.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

YG

Yeismar Gonzalez

Media Production, 1-10 employees

Free Trial

5.0
February 2022

all in one HR workflow succeeded well

Pros

Running HR through this tool is really practical because it lets HR managers handle the entire employee lifecycle in one place. You can monitor the full recruitment process for every candidate from the start, onboard new hires using ready-made templates organize team-building activities to keep current employees engaged and use data-driven insights through analytics built right into daily workflows. It also integrates with Gmail and more than 40 other tools already in use so it fits naturally into existing processes. The platform is also very user friendly.

Cons

Honestly I didn't run into any downsides. Everything worked well for me, it's very simple to manage and it helps keep work moving at the right pace while supporting the growth of my business on a dependable platform.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

CC

Chelsea Chelsea

Design, 1-10 employees

Free Trial

3.0
February 2022

trial phase is confusing

Pros

Getting started without paying or entering a credit card was a big plus and I really appreciated that the trial was completely free. The content and calendar management tools were especially useful and helped me stay on top of my work. Having a clean workspace made it much easier to track everything I needed to do. I also appreciated the search feature because it helped me quickly locate my projects.

Cons

A 14 day trial just didn't feel long enough to understand all of the more complicated features especially things like the API. A lot of the tools seem like they're not really designed for beginners which is frustrating because the whole purpose of a free trial should be to help new users get familiar with the platform and have a good enough experience to want to subscribe. Since I wasn't able to properly learn and get comfortable with all the features that could benefit me within those 14 days, I wasn't motivated to move forward with a paid plan. On top of that the subscription pricing was pretty confusing. I couldn't clearly tell which plan I should even consider if I wanted to continue and comparing the pricing against the included features wasn't easy. I also really disliked the video conferencing feature because it was very glitchy. I could barely hear my client while using it and after that, I ended up going back to my usual video conferencing tool.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

4

Functionality

3

MKC

Mateus Karvat Camara

Research, 11-50 employees

Less than 6 months

3.0
February 2022

pretty steep learning phase

Pros

Compared with other team management tools Monday.com brings a really unique set of features to the table. It also lets you automate a lot of repetitive day to day tasks which can make a big difference in improving your team's productivity.

Cons

That said it falls short when it comes to usability. There are just so many features and a lot of them are not very user friendly so you have to spend real time learning how everything works. Other apps provide similar capabilities in a much easier manner.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

5

A

Anonymous

Information Technology and Services, 11-50 employees

Less than a year

5.0
February 2022

Quick setup had teams running fast

Pros

The UI/UX is modern and user friendly and getting started with it was very easy. It didn't take long to figure out how to use the platform comfortably.

Cons

At this point I honestly don't have any drawbacks to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

AR

Albert Ruppert

Retail, 1-10 employees

More than a year

5.0
February 2022

Tracking dashboard monitored projects effectively

Pros

This platform does an excellent job of tracking tasks and managing projects. With all the features it offers, it helps organize my business workflow and lets me check the dashboard at any time to see how ongoing tasks and completed work are progressing.

Cons

I honestly cannot point to anything I dislike about it since I get a lot of value from using this platform.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

KH

Kevin Herd

Computer Software, 101-500 employees

More than a year

5.0
February 2022

Versatile platform overall

Pros

One of the best things about Monday.com is how adaptable it is. It has allowed us to rely on a single platform for much more than just task management and compared with a few other project tools, it feels far ahead in what it can handle.

Cons

I'd still like to see more visual ways to measure the resources I am assigning to certain tasks, along with an effort rating beyond just priority, such as adding expected hours for completing the work.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AM

Anathi Motsoeneng

Financial Services, 500+ employees

Less than 6 months

5.0
February 2022

Team tracking truly transformed workflows

Pros

Monday.com has completely changed how we manage projects and coordinate the team. The features are thoughtfully built and everything works together in a way that makes our workflow feel much more organized. The standout part for me is being able to track each teammate's progress on any project which keeps everyone aligned and helps us stay on top of deadlines without things slipping through the cracks.

Cons

The mobile app was the disappointing part for me. It still feels like it has a way to go before it matches the desktop version.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

PF

Pauline Fetters

Real Estate, 1-10 employees

Less than 6 months

5.0
February 2022

performed excellently for us

Pros

Running my property management business is much more organized with Monday.com because it helps me stay on top of projects, tasks and requests across every part of the business. Even as a one-person operation, I still get a lot of value from it and I can also see how useful it would be for a larger team. It's efficient, very helpful and the visual layout makes it an excellent tool to work with.

Cons

There's very little to complain about, although it does take some time to fully learn and make use of all the tools it offers.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

WS

William Stevenson

Restaurants, 11-50 employees

Less than a year

5.0
February 2022

real time teamwork received welcome boost

Pros

Seeing everything update in real time was a huge plus. It kept the whole team on track and also gave everyone an extra bit of motivation to stay engaged.

Cons

A few features felt a bit confusing at times but overall we really enjoyed using this software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

PT

Pavan Thakkar

Information Technology and Services, 500+ employees

More than a year

5.0
February 2022

Team progress visibility clearly excelled

Pros

It's been really convenient to show our progress clearly and collaborate with the team during scrum ceremonies.

Cons

I'd still like to see more customization options for the product roadmap.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Automotive, 51-100 employees

Free Trial

5.0
February 2022

Learned everything very quickly

Pros

I find it easy to use and it didn't take long at all to learn how everything works. It's also simple to find the help or support you need whenever questions come up.

Cons

At times it can be a little difficult to search for specific features.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

AAG

Ahmad Al Garaybeh

Construction, 101-500 employees

More than a year

5.0
February 2022

Project panels kept everything aligned

Pros

Every project comes with its own panel so it's clear what your role is, what tasks still need to be finished and which deadlines matter most. That setup makes it much easier to build realistic timelines for both yourself and the rest of the team across any project. It brings all the moving parts together, lets you assign work to the right people and even gives clients a place to join in through comments and approvals which helps create stronger, more connected programs. On top of that it works really well as a database for storing events, documents and files shared by team members and stakeholders during planning and task updates.

Cons

Honestly it's simple enough for people at any skill level so there isn't really anything I dislike about it. It also works well with most of the apps and programs we already use every day which is a big advantage because it helps avoid entering the same data more than once and makes importing and exporting information much more convenient.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

JP

jeffrey paduano

Oil & Energy, 500+ employees

More than a year

5.0
February 2022

quite a powerful tool

Pros

The ability to customize forms, set up automations quickly and build dashboards really makes this platform powerful. It's simple to get started with, easy to use and flexible enough to handle far more than project management, like forms, lead generation and even DAM.

Cons

One part that feels a bit tricky is creating dependencies within boards. If they aren't configured properly, the entire sequence can get thrown off.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10