monday.com Software

monday.com Software Reviews

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Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

DN

David Nudelman

Financial Services, 11-50 employees

More than a year

5.0
February 2022

Task visibility proved truly excellent

Pros

A really strong tool for keeping tasks organized. It makes it simple to see what all your employees are working on day to day.

Cons

It could use some new templates along with more tag options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Jesus

Venture Capital & Private Equity, 11-50 employees

Less than a year

4.0
January 2022

Tagged boards appeared together nicely

Pros

Having one place where I can see every board I am tagged in is really helpful and saves time when I need to keep track of different tasks.

Cons

File uploads can be frustrating at times because the files are not always easy to view and it really needs better preview compatibility for formats like .ai and similar files.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7

M

Matthew

Motion Pictures and Film, 11-50 employees

Less than a year

4.0
January 2022

Subtask tracking proved absolutely fantastic

Pros

Keeping up with all the small details across projects is much better thanks to the way subtasks are handled. They look user friendly and are very simple to work with which makes day to day project tracking a lot more manageable.

Cons

One thing I'd really like to see is the ability for items to exist in multiple boards or locations at once. For instance, having tasks assigned to me from different projects also appear automatically on my personal board would make it much easier to manage everything from one to do list.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

KH

Katherine Hoying

Electrical/Electronic Manufacturing, 1-10 employees

Less than a year

4.0
January 2022

Tracking finances powerfully for projects

Pros

It's a really strong tool for keeping track of project financials.

Cons

The setup can be pretty complex at first but once everything is in place, it works very well.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

7

MR

Meherun Ratna

Human Resources, 51-100 employees

Less than a year

5.0
January 2022

always deliver as expected

Pros

Having everything in one place has been a huge help for my team and makes a real difference in how we manage projects. It's become essential for keeping work organized and collaboration seems much easier because of it.

Cons

There's honestly nothing major to complain about. That said I'd still love to see some more modern capabilities added over time and I hope they continue upgrading the platform with new features.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

ISM

Imran Shaik Mohideen

Broadcast Media, 1-10 employees

Free Trial

5.0
January 2022

Worked practically across all departments

Pros

Everything is user friendly and well organized. Also it is affordable and simple to use.

Cons

I didn't run into anything bad at all and genuinely enjoy using the software. The only thing I'd still welcome is an even better interface.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

RM

Robert mantica

Information Technology and Services, 500+ employees

Less than a year

5.0
January 2022

Task control stood out nicely

Pros

It looks modern and welcoming thanks to its attractive interface. It's very easy to use and even though there's a paid version, the free version doesn't feel restricted when it comes to the tools it offers. I can also get quick and simple access to my business data whenever I need it. It has been really useful for managing projects because it helps me coordinate and collaborate with my team through the task control feature which lets us evaluate and monitor projects together efficiently.

Cons

It's practical, user friendly and honestly I don't have any complaints about this app.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Law Practice, 51-100 employees

Less than 6 months

5.0
January 2022

design looked beautiful

Pros

The design is modern and it is like a well crafted project management tool. That said it doesn't offer as many features as Asana or ClickUp.

Cons

Pricing is on the higher side especially when ClickUp offers more features for less.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

HH

Han Han

Cosmetics, 101-500 employees

Less than a year

5.0
January 2022

Adapted flexibly across all departments

Pros

It's very user friendly and simple to customize. The platform feels open so it can be adapted into all kinds of management tools depending on what you need.

Cons

One downside is that printing data from it isn't very user friendly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J

jerrica

Accounting, 1-10 employees

Less than a year

4.0
January 2022

Team organization actually delivered results

Pros

Need better organization and communication? This program really covers both. It made it incredibly simple for my team to stay on track, coordinate our work and get a lot accomplished together.

Cons

Honestly there is very little to dislike about this program. It's easy to use and doesn't take much time to get up and running.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

9

AV

Alejandro Viloria

Broadcast Media, 11-50 employees

Less than a year

5.0
January 2022

Synced our team effectively well

Pros

It's a powerful, reliable tool for keeping the team connected and everyone aligned on project work.

Cons

Without the right setup, the boards can end up feeling cluttered and a bit confusing to follow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dhruva

Medical Practice, 51-100 employees

Less than a year

4.0
January 2022

Flexible features served various teams

Pros

One thing that really stands out is how customizable this software is so people can set it up to get the results they want based on how they use the features and functions. It also comes with a lot of valuable tools, including app integrations, automations, multiple display views and team collaboration options.

Cons

The pricing can be pretty confusing since there are several different plans available. On top of that the app only gives a 14-day trial which doesn't feel long enough to properly learn how to use it. There's also a licensing requirement that can extend for at least 3 years.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

J

Jadetta

Accounting, 51-100 employees

Less than a year

5.0
January 2022

Clear tracking met every deadline

Pros

Monday.com is really simple. It makes following project progress very simple and the whole setup and learning process felt quick and uncomplicated.

Cons

Honestly it has been excellent. I have not run into any problems with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CC

Candace Clark

Hospital & Health Care, 1-10 employees

Free Trial

4.0
January 2022

Helpful across every department used

Pros

I find it pretty easy to use and it has been really helpful overall.

Cons

I honestly cannot think of any downsides right now since I am still learning it and mainly using it because my job requires it.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

DM

Denise Minter

Mental Health Care, 101-500 employees

Less than a year

5.0
January 2022

Project tracking felt completely transparent

Pros

Keeping tabs on projects and seeing the team's progress on every task is really easy with this. Emails often get ignored but people actually respond here. It's a powerful tool that brings a lot of transparency and accountability to the way the team works.

Cons

Nothing has really come up yet that bothers me. The only thing is that it works properly only when the team fills in all the dates. Without active participation, the board becomes useless but that feels more like a management issue than a problem with the software itself.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

A

Anonymous

Entertainment, 101-500 employees

More than a year

5.0
January 2022

Views offered great visual clarity

Pros

Using it has been a really positive experience because everything looks user friendly and well organized in one central place. My favorite part is how user friendly the platform is, both in how it works and how it looks. I am also impressed by the different ways tasks can be displayed, whether that's through timelines, maps, calendars, charts or other view options.

Cons

One thing I wasn't too happy with is the limited communication functionality. It really feels more like a task management platform than a tool built for team communication.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

RR

Ross Ross

Marketing and Advertising, 1-10 employees

Less than a year

5.0
January 2022

User experience worked across departments

Pros

The user experience is really amazing and it's clear the team behind it keeps actively improving the platform.

Cons

The pricing setup could be better because it starts getting expensive pretty quickly without offering much extra value in return.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SD

Sara Daniele

Hospitality, 1-10 employees

Less than a year

4.0
January 2022

Team mentions worked everywhere used

Pros

Being able to mention teammates is a huge advantage because it keeps everyone updated and working in sync. The way it handles marketing campaign management is really excellent as well.

Cons

At times linking projects and tasks can be a bit complicated during setup. It would help to have more demos or training videos available.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

AI

Andres Ibarra

E-Learning, 500+ employees

Less than a year

4.0
January 2022

Project tracking proved powerfully effective

Pros

Keeping tabs on projects in Monday.com works really well and helps get everything ready ahead of the delivery date. It's a very complete and dynamic platform especially well suited for larger projects. I also have not had issues when integrating different file types which is a big plus.

Cons

That said there are other tools whose free plans offer about as much as its basic version so those may be a better fit for students. The basic functions are easy to use but learning how to fully take advantage of all the features can take some time.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

7

BD

Brittany DeMauro

Retail, 51-100 employees

Less than 6 months

5.0
January 2022

Versatile boards kept us aligned

Pros

One of the biggest strengths has been how flexible the boards and workspaces are. We can set up workflows in a way that actually fits each department instead of forcing everyone into the same structure. Having a clear view of all the tasks assigned to each person also helps a lot with accountability and staying on top of work especially when those tasks cross over the usual department lines.

Cons

We are still learning the full range of features and figuring out the best ways to use the platform so there isn't much to complain about yet. If I could change one thing, I'd probably cut back on some of the notifications since updates and status changes can generate a lot of emails. Aside from that the rollout has been very easy.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10