monday.com Software

monday.com Software Reviews

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Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

L

Larissa

Transportation/Trucking/Railroad, 500+ employees

Less than a year

5.0
December 2021

Filters worked fantastically across departments

Pros

This project management software really deserves credit. The whole concept is innovative and impressive and it covered everything I needed while still surprising me with the features it offers. One standout for me was the filter for tracking information which ended up being the best part of the software. The productivity it delivers is honestly hard to imagine.

Cons

I use both the web and mobile versions of the software and I genuinely don't have any complaints. The only addition that would be interesting is an option to sync a Google account since that would make updating the contact list much more convenient.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MR

Matthew Ryan

Computer Software, 11-50 employees

Less than a year

5.0
December 2021

Boosted overall team efficiency nicely

Pros

The biggest benefit has been how much more efficient it makes my team. It really helps us stay organized and get things done faster.

Cons

Honestly there isn't anything I dislike about the product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RA

Ronit Abdoo

Business Supplies and Equipment, 101-500 employees

More than a year

5.0
December 2021

Coordinated teams powerfully with this

Pros

For team communication and project management this one seems like a must have platform for any organization. The UX is excellent, deployment is easy and it comes with plenty of automations and integrations.

Cons

I honestly cannot point to many downsides. If anything, the level of sophistication might make some non technical users hesitate to adopt it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

KD

Kristie Drucza

Research, 51-100 employees

Less than a year

1.0
December 2021

performs disappointingly!

Pros

The boards are visually appealing and it can generate reports that look professional and presentable.

Cons

Task assignment and time tracking cannot be divided properly between team members and workload forecasting has to be done manually. Since we started paying for it, we've actually spent more time on admin than before and setting everything up took a lot of time. On top of that any meaningful ICT support beyond what your own helpdesk can handle comes at a very high cost like around AUD1600 per day.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

1

KK

Karambir Khalsa

Non-Profit Organization Management, 1-10 employees

Free Trial

3.0
December 2021

Webhook customization felt quite limited

Pros

One thing that worked well was how simple it was to connect a wide range of web-based tools and files in one place.

Cons

Back when we evaluated it around 2020 the workflow automation options felt too limited to really match what we needed. It came across as more geared toward non technical users and since we needed webhook integrations, the customization available there was not enough for our setup.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

3

A

Amy

Marketing and Advertising, 2-9 employees

5.0
December 2021

We Like Monday!

Pros

Its user-friendly, simple-to-use software. Mondays finest feature is its adaptability. I like that Monday can communicate with a variety of other products and automate many of the typical stages and notifications in our workflow through interactions, automation, and integrations.

Cons

Nothing of importance to mention here!

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Accounting, 101-500 employees

Less than a year

4.0
December 2021

Project tracking tools stayed clear

Pros

Keeping tabs on project status and deadlines is pretty easy and setting up new boards doesn't take much effort at all.

Cons

The Kanban tools are a bit complicated and some boards can be harder to customize than they should be.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AA

Amanda Amanda

Information Technology and Services, 1-10 employees

Less than 6 months

5.0
December 2021

Colorful project tracking worked nicely

Pros

The layout is colorful which makes it simple to tell each user's project management setup apart at a glance.

Cons

Getting used to the platform took a bit of time and integrating it with other software can also be challenging.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MC

Melissa Carvalho

Education Management, 1-10 employees

Less than a year

5.0
December 2021

Templates became our team favorites

Pros

After trying other tools like Trello and Asana this one has had the best setup and template system for me. It's simple to build exactly what's needed and share it with both my team and outside contractors.

Cons

Honestly there isn't anything I'd call a real negative with this system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Amy

Marketing and advertising , 10-49 employees

4.0
December 2021

We like Monday!

Pros

It facilitates communication between the internal project team and creates a resource-sharing repository. The collaborative environment includes all files, designs, and data. The software allows tracking the progress of correlated tasks.

Cons

Some tasks require too many clicks.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

JJ

Jennifer Jennifer

Market Research, 1-10 employees

Free Trial

5.0
December 2021

Client collaboration stayed well organized

Pros

Working with clients has been much more manageable with this software. It helps keep communication and collaboration in one place, keeps me on track and lets me stay organized throughout the day so everything flows well. Since I started using it, I have mostly stopped relying on paper lists. Definitely something I'd recommend.

Cons

After trying plenty of collaboration tools, this one stands out because it's very easy to use. That said people looking for a more feature-heavy collaboration suite might feel it's a bit limited. For what I personally need though it handles the job just fine.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

JL

Joseph Landes

Information Technology and Services, 11-50 employees

Less than a year

5.0
December 2021

suited startups perfectly

Pros

As a startup it has been one of the simplest tools for putting our business processes into a clear structure and actually running them day to day. It's a really amazing platform and has worked very well for us.

Cons

There's a small learning curve at the beginning and it takes a little time to grasp the basics. Once that clicks though the overall experience becomes very positive.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

E

Emilie

Marketing and Advertising, 101-500 employees

4.0
December 2021

Keeps us updated and on top of our game!

Pros

 The functionality is excellent, and I like that there are sample movies available to demonstrate how to use specific functions. So far, the experience has been excellent with monday.com. It also saves us time and aids in the detection of issues prior to project launch.

Cons

Nothing too major, just a few glitches and bugs that can be easily resolved.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Financial Services, 1-10 employees

Less than 6 months

5.0
November 2021

Tracking proved powerful during use

Pros

Keeping tabs on projects and timelines with Monday.com has been really effective. It's packed with useful features that help move work along and get the job done.

Cons

Getting everything set up can be frustrating especially when building unique workflows. I also wish there were more templates available to start from.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

EM

Erick Mchembe

Marketing and Advertising, 1-10 employees

Less than 6 months

4.0
November 2021

Workflows allowed extensive personalization

Pros

One thing I really like is how customizable this platform is. It lets me adjust the setup to fit how I work instead of pushing me into a complicated structure.

Cons

It can look overly complicated because the navigation options are not very user friendly.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

9

A

Anonymous

Higher Education, 500+ employees

Less than a year

5.0
November 2021

Charts helped update teams effectively

Pros

Keeping everyone across the company informed about what's happening with different projects is one of the biggest benefits of using this software. A feature we especially enjoyed was pulling sales figures from email and turning them into a clear monthly visual using the chart tool which made the data much easier to review and share.

Cons

The platform includes a huge number of features and that can feel a bit overwhelming. I personally ended up relying on just three or four core tools, while other people on the team gravitated toward different features that suited their own workflows better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

B

Brendon

Apparel and Fashion, 11-50 employees

5.0
November 2021

Monday.com Review

Pros

Its a good project management tool with a good customer support team. I also like that Monday.com sends you updates via email, either regularly or accordingly.

Cons

Nothing to say here!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

8

M

Mitch

Internet, 1-10 employees

5.0
November 2021

Has been a great help to us!

Pros

Mondays customer service crew is outstanding! They have always been quite helpful and pleasant, and their documentation is far more current than that of many other systems I have used. When I first started out, the sales crew was also fantastic. The degree of support they have provided was a big factor in our decision to go on Monday!

Cons

Works like a charm for us! No complaints!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

SL

Sheila Lindsay

Internet, 1-10 employees

Less than a year

5.0
November 2021

Nearly perfect for larger groups

Pros

Using it across my own projects and while collaborating with other teams was something I genuinely enjoyed. It feels nearly perfect for managing larger teams and more complex projects. If I were designing a project management platform myself, it would probably end up looking a lot like this.

Cons

Once you get further into the structure, it can start to feel overly complicated. At times things were hard to find because they ended up buried too deep within the project. Subtasks are definitely valuable but if they are not organized carefully, they can easily get lost.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

K

Katherine

Marketing and Advertising, 1-10 employees

More than a year

5.0
November 2021

remained consistently clean

Pros

Compared with a lot of other project management tools, this one is much simpler to navigate as a user.

Cons

I have not run into any problems with it. When projects are set up properly, it works really well as a project management tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9