Sharon Tzvielli
Commercial Real Estate, 11-50 employees
Less than a year
“Custom setup had teams running”
Pros
It keeps things simple without feeling overloaded and the customization options make it very user friendly.
Cons
Honestly there are no real downsides since you can use whichever features fit your needs.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Randy Patterson
Hospital & Health Care, 500+ employees
Less than a year
“Kanban worked across all departments”
Pros
Compared with other options these tools are the ones I prefer to use and I really think you'll love Monday.com once you give it a try. It's simple to work with especially if you already know the Kanban style for organizing tasks. The platform also includes map, timeline, calendar, list and mind map views which makes it useful whether you need it for a specific purpose or for a large-scale company setup.
Cons
One thing to keep in mind is that the layout customization is based on personal preference which is nice but it can also work both ways. New users may need extra time to learn it especially if they are used to a different interface style.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Jessica Matthews
Online Media, 1-10 employees
Less than a year
“Colorful teamwork actually clicked well”
Pros
Project tracking seems much more manageable because the main task stays front and center, while details like owners, cascading deadlines, version history, comments and other supporting info sit neatly around the core deliverable. The color coding, drag and drop setup, file attachments, rich formatting for updates, seen tags and mobile notifications all add a lot. At the end of the day successful projects are about getting things done together as a team rather than just ticking off a personal to do list and this platform makes that really visible.
Cons
The limitation is the horizontal scrolling since trackpads and mobile devices tend to work more naturally with vertical scrolling for most users.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
7
Grace Ibrahim
Entertainment, 1-10 employees
Less than 6 months
“Shared to do lists delivered results”
Pros
Juggling several projects at once felt a lot more manageable once we started using Monday.com. A colleague and I needed a better way to track daily tasks, goals, meetings and everything else tied to project management and this gave us that structure. We could work together on different to do lists and both instantly see updates, changes and completed items. Having that shared visibility made us feel much more confident about organizing our days and it was especially helpful that we could access everything from our computers or our phones.
Cons
One thing I would change is how it is marketed. When I first came across it, I was honestly pretty confused about what it actually did. It only clicked after I spent more time exploring the website and the app and then I realized how useful it could be for collaboration.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Melissa Bryant
Marketing and Advertising, 500+ employees
Less than a year
“Tracking centralized projects in one spot”
Pros
Having allocated tasks, shared projects, change discussions and deadlines all gathered in one place has really helped us modernize how we work. It's especially useful for job shadowing and timesheet tracking and I can rely on it for planning and scheduling. The interface also looks very user friendly.
Cons
Well the issue I have run into is that the desktop app sometimes won't let me upload files. It would also be better if there were notifications whenever someone replies in a discussion thread.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Newtorn Newtorn
Marketing and Advertising, 51-100 employees
More than a year
“Clean interface made navigation obvious”
Pros
The interface is modern and very user friendly. The timeline view is one of my favorite features and the integration center is excellent while still being simple to use.
Cons
Honestly there is not much I dislike about it. If I had to mention one thing, the pricing feels a bit high but it still makes sense considering the features you get.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Courtney Schmidt
Security and Investigations, 500+ employees
More than a year
“features are somewhat lighter”
Pros
Monday.com checks a lot of boxes such as it's user friendly, looks good and makes project collaboration and sharing pretty easy.
Cons
That said it seems a bit like a stripped-down, junior version of other tools many of us already know and prefer, such as Smartsheet.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
5
Functionality
6
Daniele
Marketing and Advertising, 1-10 employees
Free Trial
“great alternative for managing tasks”
Pros
It's a powerful task management tool that makes it simple to bring people in, assign roles and organize work. It also stands out as one of the best alternatives to ClickUp.
Cons
The pricing can get a bit expensive when you're managing a larger team.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Laura Rinehimer
Environmental Services, 1-10 employees
Less than a year
“Team task tracking performed well”
Pros
Delegating work across the team is pretty easy with this software. Also it helps everyone stay updated by showing when a task is in progress and when it's been completed.
Cons
It really only works properly when every project member is actively involved and using it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Saputra Aries Pratama
Information Technology and Services, 1-10 employees
Less than a year
“Flexible views provided excellent clarity”
Pros
I find it easy to use especially if you already understand the Kanban style for organizing projects. It offers several view options like timeline, calendar, list and Gantt chart which makes it useful for different ways of working. Also it works well whether you want to use it for personal task management or for a larger team setup. Another strong point is the reporting and analytics since it helps track KPI, budget, project progress and other important metrics.
Cons
The customizable display formats are useful because you can personalize the platform based on your preferences but that flexibility can also be a bit of a double-edged sword. New users may need extra time to learn it especially if they are used to other display styles. The pricing is also quite high, particularly for smaller teams.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
George
Technical assistant, 1-10 employees
“About Monday.com software”
Pros
It is a project management and collaboration software that helps teams efficiently plan and work together on complex projects.
Cons
It does not have a native audio calling feature that is annoying.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
9
Joseph Corraini
Information Technology and Services, 101-500 employees
Less than 6 months
“support fell short”
Pros
There are plenty of options available for managing projects which gives the platform a lot of flexibility.
Cons
A big downside was the customer service. I emailed them twice in response to their message and never heard anything back.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
4
Functionality
5
Anonymous
Marketing and Advertising, 1-10 employees
Less than a year
“Remote teamwork covered completely here”
Pros
Our remote company moved over to Monday.com to keep every project organized since the team isn't based in one place. It's been really useful having assigned tasks, file sharing, change discussions and deadlines all together in a single spot where everyone can stay updated.
Cons
One issue I have run into is with the desktop app which doesn't always let me upload files reliably. The Google Drive integration definitely helps but sometimes I need to add a file directly and the experience is inconsistent. I'd also appreciate getting a notification when someone responds in a conversation thread I am already part of, even if they don't directly @mention me.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
Aybuke Aynur
Construction, 51-100 employees
Free Trial
“Workflow proved very approachable overall”
Pros
It is easy to use and the platform is very user friendly overall.
Cons
If you're planning to roll it out across an entire department, the software can feel a bit expensive.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Ralph
Mechanical or Industrial Engineering, 51-100 employees
“Average performance!”
Pros
The tool itself was quite simple to set up and functionality is satisfactory.
Cons
When a user has difficulty or is unable to accomplish a task, their customer care and online forum are not particularly helpful.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
Christopher Schuster
Education Management, 51-100 employees
More than a year
“Teamwork stayed clean across groups”
Pros
With its simple interface, my geographically spread team even with different levels of comfort using technology can work together on projects, keep tabs on progress and stay on top of completion without much trouble.
Cons
The reporting features are fairly limited. It doesn't really affect my particular use case but I can see it being a drawback for others and it would definitely help if the software offered more powerful reporting options.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Lauren Lauren
Construction, 1-10 employees
Free Trial
“Layout remained clean across platforms”
Pros
It is modern and genuinely user friendly. The way information is organized and displayed makes it simple to follow and I really appreciate the overall layout. Another big plus is that it works across multiple platforms without changing the look so the experience stays consistent no matter where I use it.
Cons
One thing I'd still want is more functionality around what it can track especially in terms of connecting with our CRM. At the same time I understand that would probably require a major overhaul and the software was not originally built specifically around our company's needs.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Kate
Owner, 1-10 employees
“Awesome features”
Pros
It is a user-friendly software. It is good at time tracking, automated notifications, workflow streamlining, dependencies, multiple Kanban boards, calendar integration, etc,
Cons
It does not support the mass email system.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
9
Christopher
Construction, 101-500 employees
Less than a year
“Project tracking stayed nicely adaptable”
Pros
One thing that's been really helpful is how well it handles project organization. We can sort and group projects in different ways and it's simple to assign specific parts of each project to different team members.
Cons
It can get a little difficult to navigate at times especially once there's a lot of information packed into the system.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Freddie Clark
Financial Services, 1-10 employees
Less than a year
“Team management flowed fantastically well”
Pros
Using Monday.com has been a really positive experience especially when it comes to how simple it is to use and how well it supports team management.
Cons
That said its agile tools don't offer the same level of customization you get with platforms like Jira or Shortcut.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9