monday.com Software

monday.com Software Reviews

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Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KK

Karthik Koutharapu

Information Technology and Services, 500+ employees

Less than a year

5.0
August 2021

Project dashboards remained absolutely top-notch

Pros

Among dashboarding tools this is one of the best I have used for tracking and monitoring project progress internally within a specific team or division.

Cons

Honestly I don't have any complaints about this dashboarding tool. Tagging works really well and even the smaller features are excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

GB

Geoff Bingham

Financial Services, 1-10 employees

Less than 6 months

5.0
August 2021

Automation offered powerful flexibility overall

Pros

One of the best parts is being able to set up automations around pretty much any criteria I need. There's an incredible amount of functionality available, to the point where it can almost feel overwhelming in a good way.

Cons

Because the feature set is so powerful, it can be a challenge to get new users onboarded and help them understand how everything works. I also wish there were a pre-built Level of Effort or Priority field included.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

KG

Kayla Goodrich

Higher Education, 101-500 employees

Free Trial

4.0
August 2021

Project visibility stayed consistently clear

Pros

Coming from other project management tools, being able to instantly see who's assigned to a project is a huge plus. Having that visible both on the main board and within individual projects makes a real difference. The way projects are laid out with subitems, owners, due dates and similar details is excellent for quickly scanning priorities at a glance.

Cons

Inside the projects though the interface looks confusing at best and stressful at worst. I have spent time trying to adjust it and make it fit the way I work but I still have not landed on a setup I am happy with. To be fair, I am pretty particular about how software looks and feels but this still comes across as too busy and harder to navigate than it needs to be.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

BB

Bill Boakye

Marketing and Advertising, 1-10 employees

Less than 6 months

4.0
August 2021

Versatile boards organized work effectively

Pros

Using it is not a hassle and the interface looks really amazing. I rely on it for managing my team as well as keeping track of my own personal to do lists and having multiple boards makes that really practical. It helps separate different types of work clearly, depending on what you need each board for. The categorization options are also really useful and work well for organizing all kinds of tasks.

Cons

One limitation is that making boards private isn't available unless you're on a paid plan. That can be frustrating when you need a board for things you don't want visible to other team members so it does create a bit of an issue.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

M

Melanie

Help Scout, 51-100 employees

5.0
August 2021

Simple and Powerful

Pros

Monday is an exceptional software that gets the work done. Its easy to learn and easy to operate. Also, this software is quite inexpensive, yet it greatly aids in the running of small businesses.

Cons

Its too early to tell, but the software is working smoothly as of now.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

LT

Liran Tal

Internet, 101-500 employees

Less than 6 months

5.0
August 2021

has everything needed

Pros

It felt adaptable to the way our team actually works. Being able to build custom fields gave me that same level of control I usually rely on in Excel but all within a single platform. The interface also deserves a mention as it looks fantastic, feels responsive and makes the whole experience much more engaging. Our team took to it almost immediately and genuinely enjoyed using it.

Cons

Getting the dashboard set up took a bit of trial and error and I ended up spending some time with the Customer Success team to sort everything out. That said they were incredibly helpful throughout the process and even invited me to join a few user interview sessions for beta features which was actually a fun experience. It definitely gave me the sense that they truly value user feedback and care about their customers.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

EW

Elle Walls

Electrical/Electronic Manufacturing, 500+ employees

Less than 6 months

4.0
August 2021

color coded tracking worked effectively well

Pros

Being able to color code the different components is really useful. It makes the relationships between items much clearer and sorting each column is easy as well. The alerts are helpful too and tracking task status is simple and convenient.

Cons

One limitation is that the columns have to stay the same for every group within a board. That works well in some situations but we've run into cases where it would be much more practical to have different columns within the same board.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

G

Gabriele

kiro, 1-10 employees

5.0
August 2021

User-friendly and great value for money

Pros

I like Monday.com because its helpful for keeping track of customers, tracking follow up emails and making changes wherever needed. The team is cooperative, responsible and fully invested in the project. We highly recommend them.

Cons

No cons so far.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

C

Caitlin

Leisure, Travel and Tourism, 1-10 employees

5.0
August 2021

A great help for keeping us on track!

Pros

The system is mostly intuitive, quick to pick up, and simple to teach to my staff. I, also, appreciate that the system allows me to modify what I require and has pre-built alternatives for a rapid start.

Cons

The only significant drawback for us is the reporting systems, but I could develop my own using the API if it was really important, so thats a minor shortcoming.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

FB

Freo Balagtas

Marketing and Advertising, 1-10 employees

Less than a year

4.0
August 2021

Team collaboration tools stayed flexible

Pros

This product is pretty easy to use and it offers a decent level of customization along with plenty of extra features that help teams collaborate better.

Cons

It's an amazing product overall but the price is very high.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

R

Rebekah

Two Mama Bears, LLC, 1-10 employees

3.0
August 2021

Needs a few changes

Pros

The layout is simple and navigation is easy for beginners.

Cons

I wish there was an easier way to customize the mobile app. The team is also not very responsive at times.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

8

RA

Robert Allenson

Computer Software, 51-100 employees

Less than a year

5.0
August 2021

Remote teamwork became wonderfully simple

Pros

Messaging coworkers is easy and setting up projects remotely while collaborating with clients is really simple.

Cons

I feel like it could use more integrations with the other software packages I rely on at work.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

TN

Trish Nullaki

Law Practice, 11-50 employees

Less than a year

5.0
August 2021

Project tracking clicked immediately well

Pros

One thing that really works well with this software is how it lets you manage multiple projects while breaking each one down into sections and even smaller subsections. That setup makes it much simpler to keep track of everything and quickly locate conversations or documents tied to a specific part of a project. It has cut down a lot on the time I used to waste digging through emails trying to find one important piece of information.

Cons

Another part I like is how the platform brings social media-style tools into the experience. The younger people in my office picked it up much faster because that style felt familiar to them. The older crowd, myself included, had a harder time learning it since we are not as used to working with those kinds of tools. Once you get past the learning curve, they are really useful. That said it could really use a much better training resource for older users because the current training videos just are not enough. Also I am not a fan of the name since autocorrect makes it unnecessarily confusing.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

J

Justin

Church of the Highlands, 51-100 employees

4.0
August 2021

We highly recommend Monday.com for project management!

Pros

We like Monday.com for its simplicity of usage. Everything is plug and play once you have set up templates. I also like the fact that there are many different column designs to choose from to suit any occasion.

Cons

I believe that the system does need a few improvements if it were to handle bigger more complex projects.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

B

Barbara

A4 Systems Corporation, 11-50 employees

4.0
August 2021

The Perfect Fit to our firm.

Pros

I love that Monday.com keeps us on track. Its easy to use and implement. Customer support is responsive and responsible.

Cons

Some of the features are a bit time-consuming and confusing at first sight.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

NM

Nemanja Milinkovic

Computer Software, 11-50 employees

Less than a year

3.0
August 2021

integrations are limited

Pros

Having everything gathered in one place is really convenient and the labeling system along with the drag and drop functionality works nicely.

Cons

It doesn't connect with certain document tools like Google Docs and there's no Git integration either. In the end it mostly feels like a tool for shifting things around.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

5

Functionality

4

JF

Jenai Frison

Marketing and Advertising, 1-10 employees

Less than 6 months

4.0
August 2021

Planning features proved genuinely helpful

Pros

At the project management and planning level the product is quite easy to use and makes organizing work pretty manageable.

Cons

The calendar views could be much better as they feel too small, don't display enough detail and aren't very appealing visually. On top of that the app integrations which are supposed to be a big selling point, are actually frustrating to set up.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

N

Nicki

Computer Software, 11-50 employees

4.0
August 2021

Simple and Organised Project Management Solution.

Pros

It is a wonderful solution. I like that everything is in one location, with clear labeling and drag-and-drop functionality. The design is also really user-friendly and well-organized. We highly suggest this product.

Cons

I do not like that there is no integration with any form of documentation when it comes to monday.com.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7

VB

Victoria Botter

Design, 51-100 employees

Less than 6 months

3.0
August 2021

layout felt cluttered

Pros

Keeping tabs on projects was useful because I could clearly see who was responsible for each step and what stage everything was at.

Cons

Getting used to the platform was a bit difficult and the large number of buttons made it feel somewhat confusing.

Rating Distribution

Ease of use

3

Value for money

5

Customer Support

5

Functionality

6

JF

Jessi Freitag

Consumer Goods, 11-50 employees

Less than a year

5.0
July 2021

worked excellently!

Pros

It works really well for collaborating on hiring tasks and keeping track of to dos.

Cons

It does feel a little expensive for what can sometimes seem like a dressed-up Google Sheet.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10