monday.com Software

monday.com Software Reviews

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Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

BJW

barry john wilson

Real Estate, 1-10 employees

Free Trial

4.0
July 2021

Features proved useful across departments

Pros

The tool is fairly user friendly and the layout is simple to understand. Also it works well alongside other products so switching over didn't take much effort. On top of that new features seem to be added all the time which keeps the platform improving.

Cons

The pricing was the part I wasn't happy with. For a startup or small business, it feels expensive to maintain all the subscriptions needed to run things properly. I ended up going with the free version instead which has limited functionality but still covers everything I need.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

KS

Kelly Schario

Information Technology and Services, 51-100 employees

Less than a year

4.0
July 2021

Versatile templates sped team planning

Pros

Between the wide range of integrations, the variety of templates and the different ways to structure teams and define member roles, this platform works really well. It's also very user friendly and customizing or building project templates for each team and project is simple to do.

Cons

Well the part I like least is the way SOWs and project proposals are submitted. My guess is that the software is built more around Agile and Waterfall project management so the Scope of Work and project statements made for client presentations don't feel very user friendly compared with what I am used to and once they're created, they cannot really be edited.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

FM

Fred Marion

Construction, 51-100 employees

Less than 6 months

5.0
July 2021

Setup remained simple office-wide

Pros

It was easy to set up and run across the whole office and it's been simple to use from the start.

Cons

At this point I honestly don't have any complaints about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

SD

Sarah Dugast

Entertainment, 11-50 employees

Less than 6 months

4.0
July 2021

All project details centralized nicely

Pros

Keeping track of product status is fast and easy and switching between groups doesn't take much effort. I can keep everything in one place so I am not digging around forever trying to find the details I need.

Cons

I wasn't a big fan of the options available in the personal to do section.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Information Technology and Services, 1-10 employees

Less than a year

4.0
July 2021

Colorful management boosted productivity well

Pros

Right from the start the interface looks modern and attractive and it's simple to get around. It's approachable for someone new to the platform and features like prompts, reminders, the project management tools and color coded tasks make it very user friendly.

Cons

One downside is that the free version is quite limited so you really need to pay for the full version to get the complete set of features. That can make it harder for new users who want to explore it properly before committing.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

GF

Guilherme Franzoni

Education Management, 1-10 employees

Free Trial

4.0
July 2021

costly expansion later

Pros

It is pretty easy to use as the learning curve isn't overwhelming.

Cons

The design doesn't look very user friendly so I had to rely on quite a few tutorials. It also gets too expensive once you start scaling up.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

7

Functionality

9

RS

Rachel Sayers

Accounting, 101-500 employees

Less than a year

4.0
July 2021

Task tracking stayed well organized

Pros

Everything seems very organized in Monday.com. The navigation is a bit confusing at first but once you use it regularly, it starts to make more sense and becomes really helpful. Being able to leave notes and comments on tasks is also something I really appreciate.

Cons

It does connect with Slack and I am a big Slack fan. Since my current company doesn't use Slack though I cannot really tell how different the integrations are or how much value they add. It seems like that would probably make things a lot easier.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

9

Functionality

7

C

Caitlin

Rent a Bike Cozumel, 1-10 employees

4.0
July 2021

We adore monday.com!

Pros

We love Monday.com. Also I like that it keeps all of our projects in one place. Its also super easy to search and navigate through the system.

Cons

We experienced a lot of downtimes recently with Monday.com

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8

EJ

Emily Jetson

Retail, 500+ employees

Free Trial

5.0
July 2021

Team collaboration finally executed right

Pros

A really effective way to bring different teams together and improve collaboration across the board.

Cons

Honestly there's very little negative I can say about this platform.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Civil Engineering, 101-500 employees

Less than 6 months

4.0
July 2021

Tracking looked visually appealing overall

Pros

Monday.com is put together really well visually and the UX seems amazing and enjoyable to use. The color choices are attractive and it works especially well for someone who plans visually or learns better that way. It also makes project updates and staff details simple to check through icons, graphs and bar charts.

Cons

This is not exactly a downside but it does offer more features than we actually need. At times having so much available can make it feel like extra work to keep everything managed and updated.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

OS

Orit Stern

Computer Games, 51-100 employees

More than a year

4.0
July 2021

Task management kept everything organized

Pros

When it comes to task management, it does a really good job of keeping everything organized.

Cons

Bug tracking isn't where it works best and the workflow for those situations just isn't very effective.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

8

EY

Edgar Yanez

Investment Banking, 1-10 employees

Less than 6 months

5.0
July 2021

Simple interfaces proved very useful

Pros

The app's usability is definitely one of its biggest strengths. Its clean, simple interface makes everything look good and really helps with everyday use of the platform.

Cons

One downside is the limit on the number of users. Since the license only allows a certain number, it can end up being an expensive tool for a company with more than 100 employees.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10

JW

Jenna Whitson

Consumer Services, 1-10 employees

Free Trial

5.0
July 2021

Task planning consistently delivered well

Pros

This software does a good job with task planning and management. There are plenty of other tools in this category that also perform well but this one holds up nicely.

Cons

The pricing is in line with other similar software options on the market. That said it would be even better with more customizable or distinctive features.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

A

Adir

Squareloot, 1-10 employees

5.0
July 2021

Solid Tool

Pros

I like that this platform offers so many plug-and-play capabilities. I also like that boards may be quickly adjusted to meet whatever need arises.

Cons

Nothing to complain about.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

B

Ben

Curate, 11-50 employees

5.0
July 2021

They are setting new records in project management.

Pros

Monday.com offers a lot of inbuilt features with easy navigation. Its affordable, customizable and simple to use. We highly recommend this software.

Cons

N/A

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

S

Samuel

Omnigo.ca, 1-10 employees

4.0
July 2021

We Love Monday.com!

Pros

Its a good software. Also I like that with Monday.com, Individual employee boards can be easily removed and added. Automation is top-notch and the support team is highly cooperative.

Cons

I do not like that system charges extra for a few of its options.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

A

Anonymous

Information Technology and Services, 51-100 employees

Less than a year

5.0
July 2021

Templates accelerated team planning considerably

Pros

It is user friendly from a UX standpoint. Moving items around with drag and drop is simple and it's convenient to add descriptions, comments and tag teammates as needed. I also really appreciate how many templates they offer. Our marketing team relies on the sprint board quite a bit and it works really well for us.

Cons

Coming from tools like Trello or Asana, the collapsing and expanding panel on the left can feel a bit confusing in the beginning. There are also so many features, options and colors that it can seem a little overwhelming at first but it's a very minor issue since you adjust to it pretty quickly.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

ML

Michael Lee

Real Estate, 1-10 employees

Less than a year

5.0
July 2021

quite a friendly setup

Pros

Everything about the software seems very user friendly and my employees were able to start using it with very little training.

Cons

The automations work really well but having more customization would make them more flexible for unique or less common situations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

MR

Matt Revnew

E-Learning, 11-50 employees

Less than a year

5.0
July 2021

Remote work finally felt connected

Pros

Being able to stay connected with coworkers who are hundreds or even thousands of miles away, all from my home computer, is something I really appreciate.

Cons

Every now and then a glitch or bug pops up and it can be a bit frustrating but their excellent customer service does a lot to make up for it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

AI

Anna Izard

Consumer Goods, 1-10 employees

Less than a year

3.0
July 2021

extra daily maintenance needed

Pros

Project and progress visualization looked very amazing and engaging and it made the information being shared much easier to understand and absorb.

Cons

This felt like an unnecessary tool for employees who were already fully capable of managing their own projects on time. For people who didn't really need project tracking, it actually slowed things down by adding yet another platform they had to check and update every day.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

6