monday.com Software

monday.com Software Reviews

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Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SMD

Savannah McCafferty Doviak

Marketing and Advertising, 11-50 employees

More than a year

4.0
June 2021

Instant updates improved project flow

Pros

Instant updates make Monday.com really useful for keeping projects, campaigns and tasks organized. Conversations and project updates are simple to manage right within the platform which helps a lot with overall workflow. The GIFs are also a fun little bonus.

Cons

With so many campaigns and projects happening at once some things can still get lost. I am also not a fan of the inbox feature and I still have not found a setup that works well for social media planning.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

7

ER

Elise Richardson

Marketing and Advertising, 1-10 employees

More than a year

4.0
June 2021

Collaborative boards organized work nicely

Pros

Being able to build boards, assign tasks with deadlines and collaborate with the team was definitely a plus. We also liked that GDS reports could be added in. That said it still didn't fully meet what we were looking for since we needed something more powerful than a modern kanban board with task and chat features. For our day to day management, too much of it felt too high-level.

Cons

The setup was a challenge from the start. Creating labels for everything and managing the boards took more effort than we expected. It ended up being too difficult to set up and maintain especially since we were looking for software that would require less hands-on time, not more.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

9

TB

Tess Brown

Computer Software, 51-100 employees

Less than a year

5.0
June 2021

Project tracking was a powerhouse

Pros

Keeping projects and tasks organized has been much more manageable with this. It makes it really simple to stay on top of everything and keep track of the many moving parts happening at once.

Cons

Its interface can feel a little tricky at times when you're trying to figure out where certain things are but after spending some time with it, it becomes fairly easy to use.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Human Resources, 500+ employees

More than a year

5.0
June 2021

Project planning booster proved versatile

Pros

Across different departments this has been a really useful platform for keeping multiple projects organized. It doesn't take long to get comfortable with and it saves a lot of time when planning work, building out timelines and keeping project updates current.

Cons

The downside is that getting access to additional features means upgrading to a higher-tier plan and that can become pretty expensive when you have a lot of users on the platform.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Financial Services, 11-50 employees

Less than a year

2.0
June 2021

Too restrictive for our workflow

Pros

It's a very simple, no-frills site for keeping track of tasks and upcoming deadlines. The layout is user friendly, it's very easy to use and there aren't a ton of options which means there's less chance of messing something up.

Cons

That simplicity also comes with a downside because it's clearly missing features and doesn't offer much room to customize things for the way your company actually works. If your needs happen to fit within what they provide, you probably won't find a cheaper option.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

1

A

Anonymous

Health, Wellness and Fitness, 1-10 employees

Free Trial

4.0
June 2021

Team tracking got welcome boost

Pros

Keeps team tasks organized really well and helps organize day to day work. It's simple to view tasks, monitor progress, categorize everything properly and set schedules, alarms or reminders when needed. That said it feels more useful for teams than for someone running a business alone.

Cons

When you're working solo, it doesn't seem to save that much time. There's also a chance of overlooking certain tasks if you're not fully familiar with the platform's core features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

NB

Nick Bantick

Information Technology and Services, 11-50 employees

Free Trial

3.0
June 2021

there are limitations

Pros

Turning an Excel spreadsheet into a collaborative cloud based tool is very easy which makes it handy for sharing and working with others.

Cons

That simplicity is pretty much where it ends, though. When I try to expand the system to cover more of my workflow and process, it starts to feel limited and leaves me wanting more functionality.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

3

GW

Glenn Wallace

Marketing and Advertising, 1-10 employees

Less than a year

5.0
June 2021

Scaled wonderfully across all departments

Pros

Adding new users has been simple and the interface is very easy to work with.

Cons

Nothing comes to mind right now. Setup and implementation were simple and our team adopted it really well.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

CL

Curtis Lee

Education Management, 101-500 employees

Less than 6 months

4.0
June 2021

Team visibility improved significantly here

Pros

This product has been really helpful for keeping the team organized and giving everyone clearer visibility into current tasks and what other team members are working on.

Cons

At the same time it felt a lot like many other project management tools already on the market. There are definitely other options that can achieve similar results without having to pay for an additional platform.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

KA

Kirsty Allen

Marketing and Advertising, 11-50 employees

Less than a year

5.0
June 2021

Remote teamwork worked fantastically well

Pros

With a fast growing remote team this tool has been fantastic for keeping everyone aligned on projects and working from the same page. The standout feature for us is the forms which we now use to let clients submit new work requests directly.

Cons

Honestly nothing specific comes to mind. With a bit of training or time spent learning it, the platform is very user friendly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

GM

Geoffrey Manet

Graphic Design, 1-10 employees

More than a year

5.0
May 2021

Adapted well across departments used

Pros

Its flexibility is what really makes it stand out. Whatever you need to build from an organizational point of view, it can handle it, as long as you're willing to dig in a bit and spend some time setting things up properly.

Cons

There are so many possibilities that it's easy to feel a little lost at first. Thankfully, the documentation is extremely well written and because of that I have hardly ever needed to reach out to support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

AC

Aaron Cassidy

Retail, 51-100 employees

Less than a year

5.0
May 2021

Task tracking tools proved powerful

Pros

Getting started with Monday.com feels very user friendly and once you learn your way around the platform there are lots of extra features that really help save time. It works especially well for keeping track of tasks and managing projects.

Cons

I noticed there are plenty of tutorial videos online and they also host webinars to help people get set up. That said unless you buy 20 seats, it's mostly a self-taught platform which can make the learning process harder for some users.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

AR

Alexis Reyes

Information Technology and Services, 51-100 employees

Free Trial

5.0
May 2021

Flexible workflows powered daily efficiency

Pros

Task organization is one of the best parts especially with the canvas style format and the flexibility to add dynamics and detailed information to each step. Uploading documents and leaving comments is also very easy which makes day to day collaboration much more practical.

Cons

Some group configuration tasks take far too many steps which can be frustrating. There's also a constant feeling of having to relearn parts of the system to use it properly and overall it isn't as user friendly as it could be.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JC

John Cobas

Logistics and Supply Chain, 1-10 employees

Free Trial

5.0
May 2021

Brilliant boards and organization overall

Pros

It is user friendly and it comes with lots of tools that help keep everything organized and make reminders simple. Sharing files with other team members is also really practical and the boards are honestly one of my favorite parts.

Cons

Honestly it's such a complete application that I cannot really point out anything bad about it. Up to now, it's been one of the best options I have seen in its field for project management, human resources and more.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

IP

IVAN PINTO

Marketing and Advertising, 11-50 employees

Less than a year

4.0
May 2021

Agile coordination with good tracking

Pros

Quick access, easy syncing with the app and simple integration with other people make it very practical to use. It's an excellent work tool for coordinating, tracking, monitoring and evaluating processes and tasks.

Cons

Some features and settings are a bit complicated to implement in the app. It would also help to add a notification and alert function for certain tasks.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7

WB

Warwick Boulter

Information Technology and Services, 11-50 employees

More than a year

5.0
May 2021

Workflow hub scaled effectively well

Pros

The platform is easy to use, scales well as our needs grow and can be tailored to fit the way our team works. It's also simple to manage from an admin side.

Cons

Its approach is intentionally broad and simple, aiming to cover as many needs as possible. Because of that, it feels more like a general solution with a user friendly interface than a niche product built for a very specific market or specialized use case.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

NC

Nkululeko Caiphas

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
May 2021

Team collaboration hub stayed flexible

Pros

Having my team communicate directly within the platform has been a big plus. It gives you plenty of notification customization options which helps a lot. The flexibility is another standout since you can organize multiple tasks all in one place. It also lets you automate a large part of your workflow.

Cons

Being able to share it with the whole team is definitely helpful but the downside is that everyone can customize it which can sometimes create inconsistency.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

LH

Lauren Halligan

Media Production, 1-10 employees

Less than 6 months

3.0
May 2021

Helped improve team visibility nicely

Pros

One thing that's been really helpful is having large teams work in the same system while being able to track how different projects are progressing in one place.

Cons

Getting comfortable with the program has taken some time. Most of what I am looking at makes sense but I still hesitate before making changes because I worry I might accidentally affect something for other users.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

5

Functionality

5

LAZ

Luis Andres Zertuche

Telecommunications, 11-50 employees

Less than a year

5.0
May 2021

feature packed tool

Pros

There are a lot of useful features included and the templates built for specific methodologies make the platform even more practical to use.

Cons

One downside is that it can feel a bit pricey especially for small businesses.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

RE

Rachel Ernst

Education Management, 51-100 employees

Less than 6 months

4.0
May 2021

Task tracking proved absolutely fantastic

Pros

Working almost a full day behind the rest of my team because of time zone differences, I have really appreciated the task management features. It makes it simple to keep up with my assigned work, due dates and comments and I get instant Slack alerts whenever a new task comes in.

Cons

A few of the features feel a little finicky and unnecessary for the way our team works, though I can see how they might be useful in other industries so it's not a dealbreaker.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8