monday.com Software

monday.com Software Reviews

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Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KW

Kajetan Walczak

Marketing and Advertising, 1-10 employees

Less than 6 months

4.0
May 2021

Popular across every department used

Pros

Overall it's an amazing app. It's simple to get started with and offers pretty much every feature I would expect. A lot of companies rely on it so it's becoming something of a standard like already knowing how to use it can make settling into a new workplace much easier.

Cons

At the same time I don't fully understand all the hype around it. It's a good app but there are plenty of similar tools out there that cost a lot less. Sometimes it seems like the product is fairly user friendly and paying around $10 per user each month can add up quickly especially for larger companies.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

JR

Jian Reis

Computer Software, 11-50 employees

Less than a year

5.0
May 2021

Project hub kept everything centralized

Pros

Running one project or several at once is very manageable with this platform because it includes the features, integrations and tools we needed. Having one central place to oversee our design studio's work, track project progress, monitor job status and handle everything else was essential for us and it absolutely came through.

Cons

The time tracking feature still has room for improvement but aside from that the software itself is excellent. The pricing is definitely a bit expensive, though it still feels worth paying for.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

ER

Erica Rodney

Construction, 1-10 employees

Less than a year

4.0
May 2021

saved us hours

Pros

Keeping projects and team updates organized is very easy with this platform. It's user friendly, simple to work with and gives everyone the flexibility to build boards around their own needs while still having access to the full set of tools and features. The automations are especially impressive and cut down a lot on the manual updates that would otherwise need to be done on every board.

Cons

Getting the automations set up at first was a bit challenging. It took some time, along with training videos and a little trial and error, before everything really clicked. Once I got past that learning curve though it became much easier to use the automations and even build custom ones myself.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

8

NB

Nikki Bonsignore

Hospital & Health Care, 101-500 employees

Less than a year

5.0
May 2021

Tracking kept me perfectly scheduled

Pros

Creating tasks in it is very easy and that's the part I like most. It makes organizing both short term and long term projects really simple and it has been a big help when it comes to staying aware of deadlines.

Cons

At the beginning the platform felt a bit overwhelming because there are so many customization options and features to look through. After spending some time with it though it started to make a lot more sense and became really useful especially for managing several detailed projects and keeping everything aligned with deadlines.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

JJ

jimmy jean

Information Technology and Services, 1-10 employees

Less than a year

4.0
May 2021

Quick project setup was a win

Pros

It is surprisingly easy to use. We were honestly surprised by how fast tasks could be turned into full projects.

Cons

One concern is that some employees and even tech teams feel like big brother is watching them. They're also not very open to managing projects with a new product.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Marketing and Advertising, 101-500 employees

Less than 6 months

5.0
May 2021

Collaboration worked fantastically well overall

Pros

As a project management platform this worked really well for us. We didn't make heavy use of all the extra features but for a company-wide project it was excellent for collaboration and keeping tasks organized.

Cons

Honestly there's very little to complain about. Even the app performed well and that's where most of our work was logged.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

EL

Eric Lamptey

Online Media, 101-500 employees

Free Trial

3.0
May 2021

Teamwork useful, setup painfully slow

Pros

Working with teammates was very easy and getting a team together with a few colleagues worked well for what we needed. It made collaboration simple and I'd definitely recommend it.

Cons

The setup process takes longer than it should. There are quite a few steps just to sign up and I wasn't a fan of how much time that part required. A faster onboarding process would really help.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

4

Functionality

6

DR

Diana Rist

Marketing and Advertising, 11-50 employees

Less than a year

5.0
May 2021

my teams adopted it quickly

Pros

The software is very easy to use and the entire team was able to get comfortable with it in a short time.

Cons

I don't really have any major complaints. The only thing is that it needs regular updates and consistent use from the team to keep everything organized.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

A

Anonymous

Internet, 500+ employees

Less than a year

5.0
May 2021

Calendar sync consistently delivered well

Pros

One of the strongest parts of Monday.com is how well it brings tasks into the calendar which makes planning work much more practical. The platform is user friendly and helps keep projects organized, manage timelines efficiently and stay on top of deadlines.

Cons

As a software developer I'd still love to see more integrations with tools like GitHub. That said it already does a really good job especially with the calendar integration.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

SM

Stephen Morrison

Health, Wellness and Fitness, 500+ employees

Less than 6 months

4.0
May 2021

Strong tracking met every deadline

Pros

The thing I really like is how flexible and capable it is. Building tracking sheets that work together and update dynamically is very easy which makes managing workflows much better.

Cons

The automation side feels a little limited. I'd like more control over which kinds of changes can trigger notifications, along with more flexibility in what those notifications can actually include.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

HJZC

Humberto Junior Zamora Cortes

Marketing and Advertising, 11-50 employees

More than a year

5.0
May 2021

Friendly setup had teams running

Pros

Two things really stand out to me that is the pricing and how simple it is to use. They offer several monthly plan options so it can fit the needs of almost any organization.

Cons

It also comes with a lot of tools and because of that, I sometimes need to watch video tutorials to fully understand how to use everything in the best way.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

AJ

Addisen Johnsen

Construction, 1-10 employees

Less than 6 months

3.0
May 2021

interface is a bit cluttered

Pros

There were a lot of different ways to structure and organize all kinds of information which I appreciated.

Cons

Because adding new columns and rows was so simple for organizing things, too many ended up getting added and it became overwhelming to keep everything in one clear, concise place where information was easy to find.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

7

Functionality

5

TB

Taylor Brown

Information Technology and Services, 11-50 employees

Less than a year

4.0
May 2021

Kept every project advancing steadily

Pros

Being able to see the status of everything in one place has been a big plus for us. When several people are involved in the same project, it makes coordinating the work and staying updated much more manageable.

Cons

One challenge has been the integrations since they're a bit difficult to work with. We wanted to test a few of them but it wasn't very clear how to get started. I have gone through the seminars and even contacted customer service and while they were helpful to a point, we don't always have the time to sit down and sort it all out.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

10

A

Anonymous

Computer Software, 11-50 employees

Less than 6 months

4.0
May 2021

syncing proved quite helpful

Pros

One thing that really worked well was the ability to sync information from other project management platforms which made moving data between systems much more convenient.

Cons

Getting used to it wasn't as user friendly as some other project management tools. My choices felt a bit restricted and I eventually went back to the software I was using before.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A

Anonymous

Mental Health Care, 101-500 employees

Less than a year

5.0
May 2021

Team timelines clicked perfectly well

Pros

With everyone on our marketing team handling different responsibilities, this let us collaborate on the same project while still keeping each other in the loop on individual tasks. It was especially helpful for laying out work timelines and clearly breaking down each team member's to do list.

Cons

At times the interface felt a bit crowded with all the colors, tabs and available options. Still, after spending a little time exploring and searching through it, it became much more manageable.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

SK

Sushil Kharel

Photography, 51-100 employees

Less than a year

4.0
May 2021

Organized workflow powered daily efficiency

Pros

The platform is fairly easy to use and the search function is really helpful. Even for someone using it for the first time, it's pretty simple to set up and follow each file, message, related email or task history, all while keeping everything together in one place.

Cons

One feature I'd really appreciate is a way to expand all sub-items at once. It would make team board reviews much more efficient since having to click into every single sub-item individually takes extra time.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

GG

Gayane Grigoryan

Marketing and Advertising, 1-10 employees

Less than a year

5.0
May 2021

Tools proved helpful across departments

Pros

Very user friendly, with tools that make the whole workflow feel much more comfortable and manageable.

Cons

The reminder function stands out and the tool features help make team collaboration feel much more organized and logical.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

MA

muhammad ayaz

Design, 1-10 employees

Less than 6 months

5.0
May 2021

Adapted well across departments practically

Pros

Getting started with Monday.com is almost effortless and the whole team was able to pick it up without much trouble. Everyone is really happy using it and on top of that it works well for managing our projects too.

Cons

There is a slight learning curve at times although it is not too difficult overall. The updates often introduce a lot of useful and informative improvements which I really appreciate. That said it does occasionally get buggy and can be a bit frustrating.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

PP

Patryk Piekarczyk

Health, Wellness and Fitness, 51-100 employees

Less than 6 months

4.0
May 2021

Task blocks stayed nicely flexible

Pros

Being able to create task blocks and let the team drag them into the right tabs once work was assigned was really useful.

Cons

At the same time getting everything organized in a way that actually made sense was challenging for us and it took extra effort to keep reminding employees to check the workflow.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

FC

Francisco Chavez

Marketing and Advertising, 11-50 employees

Less than a year

4.0
April 2021

Clean design worked well practically

Pros

Right away the visual layout seems decent and the platform is very easy to work with. Creating tasks is simple and checking who is responsible for each one is just as hassle free. It is like a blend of Kanban boards and Excel spreadsheets in one place, with alerts and notifications that help keep everything on track.

Cons

Pricing is the part that hurts a bit. Even for a small team, it feels fairly expensive and since there are only two of us working across separate projects, having to buy separate licenses makes it feel costly especially when those four projects are completely unrelated.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

8