monday.com Software

monday.com Software Reviews

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Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Graphic Design, 1-10 employees

Less than a year

5.0
November 2020

Project organization proved absolutely fantastic

Pros

Keeping track of tasks with Monday.com has been really helpful. The layout is simple to navigate and it does a good job of helping me organize and schedule my projects efficiently.

Cons

The app can be a little buggy at times and the mobile version still doesn't feel fully optimized. I'd recommend sticking with the desktop version for now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Food Production, 1-10 employees

Less than 6 months

5.0
November 2020

Tracking platform performed excellently well

Pros

This application is an excellent platform for tracking and staying on top of work.

Cons

At times there are problems when adding data into the application.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CH

Cindy Henriquez

Marketing and Advertising, 51-100 employees

Less than a year

4.0
November 2020

Worked well across departments practically

Pros

One thing that really stood out to me is how user friendly it is. It also syncs with users emails which helps make sure messages and updates are actually received.

Cons

Well the part I wasn't a fan of was the Visualize Work with Views feature since the layout doesn't feel very user friendly for people who aren't tech-savvy.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

JC

Jonny Crossley

Financial Services, 101-500 employees

Less than a year

4.0
November 2020

Flexible boards suited team projects

Pros

When a project involves a lot of team collaboration and tasks need to be assigned and broken down into very specific steps, this platform offers enough detail and functionality to keep everything organized and well documented. Each task can include plenty of useful fields and the board customization is strong enough to adapt to many different workflows and project types.

Cons

That same level of detail can also be a downside, though. If you only need a simple task manager or you're handling your own tasks solo, it can feel too complex and a bit more than necessary.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

8

BG

bridget Gallery

Real Estate, 1-10 employees

Less than a year

5.0
November 2020

Automations shined and saved hours

Pros

Remote communication has been a big win for our team and we've really been enjoying the manipulation tools and automations as well.

Cons

The setup looks a little too open-ended and could definitely use more guidance. I also wish there were an MMS integration option on the general team board, unless I am completely overlooking it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

A

Anonymous

Sports, 1-10 employees

Less than 6 months

5.0
November 2020

Visual tracking proved a winner

Pros

Keeping tabs on multiple project related tasks is very easy with this software and the visual layout makes progress really clear and appealing to follow.

Cons

Its pricing can get a bit high especially when you need to add more users. That can end up limiting how many team members actually use it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

JA

Josh Aston

Marketing and Advertising, 1-10 employees

Less than a year

4.0
November 2020

efficient tool

Pros

Using it is genuinely enjoyable because the interface looks modern and nice. As a general project or product management tool, it works really well and is very easy to learn and use.

Cons

Where it fell short for me was in how much depth it offered. A few times I tried to accomplish specific tasks, hit limitations and after checking with support, I usually found out that the feature I needed simply wasn't available.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

AB

Abhishek Bhattacharyya

Electrical/Electronic Manufacturing, 500+ employees

More than a year

5.0
November 2020

Project visibility stayed clear daily

Pros

Everyone stays informed through this platform. It brings a high level of transparency to project management, with hardly any confusion or ambiguity. I'd definitely recommend it.

Cons

It takes a little time to get comfortable navigating the site but exploring all the tools actually makes it enjoyable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

MF

Miguel FR

Education Management, 101-500 employees

Less than a year

5.0
November 2020

Teamwork accelerated noticeably every day

Pros

Back when we relied only on email for daily tasks and project tracking, everything felt slower and less connected. Since switching to this, our team has been collaborating much better and getting things done a lot faster.

Cons

No cons to share if I am being real.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

KL

kathy lovell

Oil & Energy, 500+ employees

Less than 6 months

5.0
November 2020

Powerful tracking served every team

Pros

Monday.com has been a really strong project management tool for us. It works well for keeping track of a lot of different needs across the organization and helps everything stay organized in one place.

Cons

The only downside is the 14-day trial. I wish the trial included more features or gave more time so it would be easier to fully learn the app.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

JA

Jeni Asaba

Computer Software, 500+ employees

Less than a year

5.0
November 2020

Tracking kept teams perfectly aligned

Pros

Keeping up with every task tied to a project is much more manageable with this tool. I am naturally a list person so having everything laid out in one place really clicks for me. Being able to see what still needs attention and check items off the virtual list once they're done helps make sure nothing slips through the cracks. It's particularly useful when coordinating work across multiple teams and departments.

Cons

Getting started with it took a little time and there are still certain things in the program I am not fully sure how to do. I used Basecamp before this and that felt more user friendly to me. That said it seems to offer a deeper feature set and more room for customization so for anyone who wants that kind of flexibility, that's definitely a strong advantage.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

IS

Isidro Salas

Construction, 1-10 employees

Less than a year

4.0
November 2020

Templates helped beginners get started

Pros

The good thing is that there's a wide selection of templates and they really cut down the amount of time and effort needed to get started. It's also a very beginner friendly tool which makes it approachable if you're new to this kind of software.

Cons

At times the number of notifications can be a bit much. The inbox and notification bar especially can start to feel overwhelming when too many updates come in.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

OL

Ofer Liberman

Mechanical or Industrial Engineering, 1-10 employees

Less than a year

4.0
October 2020

Dependable alternative overall really

Pros

There's not a lot that sets it apart since it looks pretty similar to other tools in the same space.

Cons

Its project management style looks more like a basic spreadsheet with extra columns and rows than a tool that actively helps. It doesn't really do much when it comes to spotting bottlenecks, balancing workloads or handling that kind of planning.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

9

PO

Paul ONeill

Transportation/Trucking/Railroad, 51-100 employees

Less than 6 months

5.0
October 2020

Simplicity worked across all departments

Pros

Honestly there's nothing to dislike about this software. You can shape it into exactly what you want and that mix of simplicity and brilliance really stands out.

Cons

Neither I nor the rest of our team had any complaints about this software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Architecture & Planning, 1-10 employees

Less than 6 months

5.0
October 2020

Team accountability genuinely worked well

Pros

When it's set up properly and kept up to date, it does a really good job of keeping the whole team on track and accountable.

Cons

There are a few minor quirks I'd change myself but honestly that comes down more to personal preference than anything serious.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Marketing and Advertising, 1-10 employees

Less than a year

5.0
October 2020

Up and running across departments

Pros

We had all our clients set up within just a few days. The platform is very user friendly and getting started was simple from the beginning.

Cons

One thing I don't like is that it doesn't support repeatable tasks.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

HP

Hillary Pasaribu

Non-Profit Organization Management, 11-50 employees

Free Trial

5.0
October 2020

kept everyone aligned

Pros

Working with teammates is much more manageable with this platform. It has really helped our company stay on top of upcoming projects and I also appreciate that it's simple to use while still being customizable for different project needs.

Cons

At this point I am enjoying everything this software has offered during the free trial and it honestly feels like the best project management tool available.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

KK

Katie Kristl

E-Learning, 51-100 employees

Less than 6 months

5.0
October 2020

Automations saved hours during practice

Pros

Task organization works really well and the ability to customize columns and automations has been a big plus. Our team manages 14-week cohorts with different deadlines and I was able to set up a board template with an automation that fills in all task due dates based on the main deadline dates. The notifications are useful and the weekly view has been especially helpful. As a manager, I added my team members to my weekly view so I can see upcoming tasks across multiple boards all in one place.

Cons

The interface doesn't feel completely user friendly at times. And while there are plenty of useful pre-built automations available, customizing them to match specific criteria can be a bit challenging.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

JM

Joshua Mulders

Machinery, 1-10 employees

Less than a year

5.0
October 2020

Busy teams found this fantastic

Pros

Running a business with so many moving parts is much more manageable with this software. It keeps our team up to date on every active project which became especially important during Covid when my designers and fabricators needed a reliable way to stay connected and aligned. The interface looks really amazing and visually appealing and my team adapted to it quickly. Overall it has been an excellent project management tool for us.

Cons

At first getting everyone to move away from their separate personal calendars and onto this system took some effort but that was really more of an internal change management issue on our side. Once we committed to the switch, the team got on board and we have seen meaningful improvements since putting it in place.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

VS

victor souza

Computer Software, 1-10 employees

Less than 6 months

5.0
October 2020

Scrum worth every penny spent

Pros

We went with the highest-tier plan and the investment absolutely paid off. For managing team tasks, it's the best tool I have used especially in a Scrum-based development setup. It has had a big impact on our workflow and noticeably boosted our team's productivity.

Cons

There honestly aren't many downsides to the platform itself. The only real issue is the cost since it feels like the most expensive option in its category. Still, when it's implemented properly and used well, the value is definitely there.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10