Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RF

Robert f.

Retail, 500+ employees

More than a year

5.0
January 2026

“feels like excel with extra features”

Pros

It feels a lot like Excel, just with extra features added in. The platform is really simple to work with and I've been genuinely impressed by how well it helps me keep everything organized.

Cons

There are quite a few places where things can be stored. It's not a major issue but every now and then I catch myself trying to remember where I saved something. Usually, I'm able to track it down again without much trouble.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HK

Harrison K.

Information Technology and Services, 11-50 employees

Less than a year

5.0
January 2026

“more simple than other platforms”

Pros

Compared with other platforms, this one is much more simple to use. It's really helpful for day-to-day work and the layout makes it simple to review things quickly.

Cons

At the beginning, I had to get familiar with some Six Sigma terminology to understand certain parts but I picked it up pretty fast.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Adam

Construction, 1-10 employees

Less than a year

5.0
January 2026

“connects departments with custom time tracking”

Pros

One of the best things about monday.com is how well it connects different departments. With the right permissions in place, each team can create new time-tracking tools that are available to everyone which makes it very simple to collect useful information and keep things aligned.

Cons

Going through the notes attached to each task can get a bit tricky especially when trying to track details like possible delays. It would also help if there were more pre-set options already built in.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JL

Jessica L.

Hospitality, 1-10 employees

More than a year

5.0
January 2026

“Easy excel import and export”

Pros

The best parts for me is being able to import boards from Microsoft Excel and export them back out just as easily.

Cons

At times though, the platform can be pretty hard to navigate especially when trying to figure out which apps work best with it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

International Trade and Development, 101-500 employees

Less than a year

5.0
January 2026

“Flexible with visual layout”

Pros

monday.com feels very flexible to work with. You can customize boards and workflows to match the way your team actually works and the visual layout makes it really simple to understand what's happening at a glance.

Cons

Getting started can be a bit overwhelming at first. There are plenty of options and settings so it may take a little time to set everything up exactly the way you want.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LS

Lauren S.

Higher Education, 11-50 employees

Less than a year

3.0
January 2026

“Keepsprojects organized and team informed”

Pros

Keeping projects organized with Monday.com was useful and it helped my team stay informed about my progress. I appreciated being able to check which stage everyone was at even while we were all working separately.

Cons

The ads throughout the site were distracting and some features felt restricted. These limitations might be improved with a paid plan but I was only using the free version.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

6

M

Mark

Construction, 11-50 employees

Less than a year

4.0
January 2026

“customizable boards and timelines”

Pros

The customizable boards and visual timelines make it simple to get a quick read on project status at a glance.

Cons

Because there are so many customization choices, it can take a while to set up boards in a way that really matches the team's workflow.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

AC

Aifton C.

Food & Beverages, 11-50 employees

More than a year

5.0
January 2026

“Helpful task tracking and notifications”

Pros

Keeping tabs on tasks across several teams in our organization has been really simple and the customizable notifications are a big plus.

Cons

The only thing still missing for us is support for multiple subtasks although I heard at a recent conference that this feature should be coming very soon. I'm excited to try it once it's available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MZ

Mischa Z.

Renewables & Environment, 101-500 employees

More than a year

3.0
January 2026

“good software”

Pros

Assigning tasks to specific people and adding comments on each issue or task helps keep everything organized, clear and manageable.

Cons

One thing that was frustrating was not being able to see the status of certain issues unless I was tagged in them. I also would have preferred to get notifications whenever something changed even when I wasn't tagged.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

AH

Anna H.

Insurance, 101-500 employees

Less than 6 months

3.0
January 2026

“Simple start with drag-and-drop”

Pros

Getting started with the product feels pretty simple because the interface is user-friendly. The drag-and-drop functionality works well, it's customizable and there are plenty of templates available. Building new automations is also simple and doesn't take much effort.

Cons

The biggest downside was the pricing which felt expensive. On top of that, not every feature was included unless you upgraded and paid more for a higher-tier or advanced plan.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

6

Functionality

7

RM

Rene M.

Information Technology and Services, 101-500 employees

More than a year

5.0
December 2025

“highly customizable for remote teams”

Pros

Monday.com provides a highly customizable and visually simple work management platform built around boards, columns and automation. It makes it easier for teams to plan, track and collaborate on tasks effectively. With integrations for tools like Slack, Google Drive and GitHub, plus strong automation features, it works especially well for remote and offshore teams.

Cons

Getting started can feel a bit overwhelming because there are so many features and configuration options especially for new users. Some of the more advanced capabilities are only available on higher-priced plans and boards can get cluttered quickly if they are not kept organized carefully.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Computer Software, 500+ employees

More than a year

4.0
December 2025

“Connects well with solid API and usability”

Pros

Monday.com has been an excellent platform for us especially because it connects well with other tools and offers plenty of flexibility through its solid API. The usability is among the best and it's clear a lot of thought went into making onboarding simple which works really well when using it as both a client-facing and internal project space.

Cons

There's honestly not much to complain about. The AI features are somewhat helpful but like most AI tools, they can still be prone to mistakes.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

SK

Suzette K.

Veterinary, 101-500 employees

Less than a year

4.0
December 2025

“Nothing bothered me!!”

Pros

Getting started with Monday.com was very simple and sharing information with others is just as simple. The platform feels simple to navigate and works really well as a central place to keep lists and data organized and accessible.

Cons

Honestly there wasn't anything about Monday.com that bothered me. I was introduced to it when I began a new job and I had been working with a different program before that. Compared to what I used in the past, Monday.com was much simpler to work with.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

DS

David S.

Electrical/ Electronic Manufacturing, 101-500 employees

More than a year

4.0
December 2025

“collaborative for multiple users”

Pros

Working with multiple users feels very collaborative. It makes it simple to track the progress of several projects at once and assign tasks or projects to other team members when needed.

Cons

At first, the email notifications felt overwhelming although that got better once we adjusted the project notification settings. It's also frustrating that you can't duplicate a project and then make edits from there.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

NC

Nathan C.

Construction, 11-50 employees

More than a year

5.0
December 2025

“user-friendly CRM for client tracking”

Pros

Monday.com is incredibly user-friendly and one of the best-designed CRMs I've worked with. It makes client tracking and setting up automations really simple.

Cons

Getting quality support or arranging a demo with the demo team wasn't very convenient. I do wish there had been an option to get this kind of tutorial directly from a live agent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

HH

Herman H.

Construction, 1-10 employees

More than a year

5.0
December 2025

“customizable interfact”

Pros

The dashboards are very simple and can be customized to match exactly what you need. I appreciated being able to put them to good use right from the first day.

Cons

If I had to point to something I like least about Monday, it's really that I've only tapped into a tiny fraction of what it can do.. I probably don't even know 5% of its full potential.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TL

Tyler L.

Construction, 101-500 employees

Less than a year

5.0
December 2025

“Good project tracking boost”

Pros

Getting started with Monday felt very simple and it has really helped us keep project details and workflows much more organized so we can deliver better service to our clients.

Cons

If I could change one thing about Monday, I'd want stronger integration options with other programs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Adina

Outsourcing/ Offshoring, 500+ employees

Less than 6 months

5.0
December 2025

“simple workflow and centralized updates”

Pros

Getting started with it feels very natural. New team members usually get comfortable within a day or so without needing much guidance. Being able to comment right on each task keeps conversations tied to the work itself which helps us avoid losing details across Slack messages or long email chains.

Cons

Boards with hundreds of items can occasionally take a little longer to load than expected. The notification volume can also become a bit too much if the settings aren't customized.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NH

Nick H.

Health, Wellness and Fitness, 11-50 employees

More than a year

3.0
December 2025

“solid boards, limited admin tools”

Pros

Creating new boards is simple and managing them day to day works well. Sharing with teammates and collaborating is also pretty convenient and the integration options are decent enough to connect with other tools.

Cons

Board transfer options at the admin level are weak which can be frustrating. It also feels overpriced for what you get, there's no way to group the completion of subtasks together and the support has been underwhelming.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

7

VS

Vineet S.

Retail, 500+ employees

Less than 6 months

5.0
December 2025

“task tracking that keeps me organized”

Pros

Keeping up with tasks is where Monday.com really helps me most. It makes task management feel simple and helps me stay organized and in control of everything on my to-do list.

Cons

The pricing does feel a little expensive especially when using it for professional work. On top of that, the charts can be somewhat confusing for beginners at first.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10