“SIMPLE across teams and countries”

Pros

Using Monday.com in the organization where I volunteer, I've seen how flexible it is for both everyday users and administrators. It handles things really well regardless of how many people are involved and it works just as effectively when teams are spread across different countries.

Cons

The way it simplifies communication is something I really appreciate since it keeps the backend details hidden from both admins and users. That setup does a good job of protecting privacy.

“fantastic team organization”

Pros

The way everything is organized is phenomenal. It keeps the whole team aligned and I'd definitely recommend it. Projects don't get missed or slip through the cracks.

Cons

One thing that could be better is the navigation. It could be a bit more user-friendly since I sometimes have a hard time locating notes in the system.

“platform with smooth automation”

Pros

Monday.com has been a really strong platform for gathering input from the communities we work with as well as from internal employees. It's user-friendly and the automation features work smoothly within the platform.

Cons

The biggest downside with Monday.com is the pricing. That said you definitely get what you pay for with the service.

“helpful reminders and automation”

Pros

One thing Monday.com does really well is keep track of tasks and send reminders, as long as you set them up properly. Once that's in place, the automation handles it reliably. It's also pretty simple to use for that purpose and it usually works the way it should.

Cons

It can feel a bit finicky when you're first getting started though that settles down once you get familiar with it. The email notifications can also become a little too frequent.

“flexible boards for any workflow”

Pros

You can create custom boards, columns and workflows that match almost any process instead of being limited to basic project management setups.

Cons

There are a lot of options so getting everything configured the right way comes with a pretty steep learning curve and at first the platform can feel a bit disconnected. I've also run into broken board linkages and automations which can interrupt workflows and lead to inaccurate data.

“simple project tracking”

Pros

Getting started with Monday feels very natural because the platform is simple to use. It does an excellent job of helping track projects and manage tasks in one place.

Cons

One thing I'd still like to see is more automation. It would be really helpful if people could fill out an intake form and have that information automatically flow straight into the tracker.

“fantastic workflow organizer”

Pros

Monday.com has been a fantastic project management platform to use. It keeps everything organized, includes helpful activity logs and does a really good job supporting workflow management.

Cons

One downside is that using Monday.com on my phone can be trickier than using it on my computer which is frustrating when I'm trying to get work done on the train or bus.

“powerful automations and integrations”

Pros

Monday.com works really well when it comes to integrations and automation. It connects with a wide range of third-party tools and the automation features help cut down on repetitive manual tasks which definitely boosts productivity.

Cons

The mobile app and mobile version don't feel as capable as the desktop experience. They can be harder to use and seem less functional overall compared with the desktop version.

“Polished workspace”

Pros

The interface is polished, simple and well organized right from the start. It already looks good out of the box but it's also flexible enough to be tailored to just about any workflow, whether it's for a solo business owner or a Fortune 500 company.

Cons

At times, having so many customization choices can become overwhelming. The newer "campaigns" email feature had me confused for hours until customer support showed me where to find the right section. After that, a bigger issue came up: importing a CSV with first name, last name and email. Even after spending at least four hours with a support rep, we still couldn't get the full list to import. The problem had to be escalated to a higher support tier and now it's been two days while I'm stuck waiting to send a mailer to 735 clients. I may end up using a different email service which completely defeats the purpose.

“powerful boards we rely on”

Pros

Monday has been an amazing, simple and powerful tool for our team and we use it every single day. Setting up boards is quick and adding information only takes a few seconds. We've used it for project tracking, reception tasks, contractor payments, payables, receivables and plenty of other workflows. It's an affordable system that helps keep our whole company running efficiently.

Cons

Honestly I don't have any real complaints about Monday. Its flexible customization makes it possible to handle just about everything we need. If there's one downside at all, it's that we wish we had started using it much sooner.

“Constant blocking warnings ruined it”

Pros

The design feels polished and modern and using the interface gives off a really motivating vibe for the team. The features it offers are also genuinely enjoyable for team members to work with.

Cons

As we scaled our use of Monday.com, we kept running into more and more buggy behavior and it eventually got bad enough that we decided to cancel the subscription. That's where things became a nightmare. After canceling the plan, every single employee started seeing a large warning banner every day saying, "Your plan's renewal has been cancelled and you will be blocked on August 6, 2025." That is completely unacceptable. We contacted customer service but they told us there was nothing they could do to stop it from being shown to the whole team. Having "You will be blocked" messages sent to all employees for months while we finish migrating to another tool is absolutely terrible.

“custom workflows for construction”

Pros

Monday.com gives us a lot of flexibility so we've been able to set up workflows that actually match the way our construction team operates, from estimating and pre-construction all the way through active jobsite management and closeout. Whether we're assigning tasks, keeping tabs on subcontractors, tracking materials or recording daily reports, it gives us a clear, visual system to manage everything in one place.

Cons

Navigation can be a bit tricky at times especially because we rely on Monday.com for nearly everything we do, including clock-ins, project management and calendars.

“fantastic value and simple design”

Pros

Monday.com offers excellent value and is very user-friendly. The functionality feels simple and the creative design makes it enjoyable to use. They also provide an impressive amount of features and usage at no cost which makes it even more worthwhile.

Cons

There are so many options available that it can feel a bit overwhelming at times. Because of that, I ended up relying on one setup and didn't really take advantage of the full variety of formats they offer.

“Real-time project tracking”

Pros

Running our O&P lab with monday.com has been a really positive experience. We use it to monitor fabrication progress and client status and it does an excellent job of keeping everything organized. The built-in features make communication simple and being able to post updates through a live feed in real time is incredibly helpful for our workflow. It also feels truly all-inclusive since the essential functions are already included without surprise charges like you get with a lot of other platforms.

Cons

Honestly I can't point to any real downsides. Whenever something comes up, it's usually because I need a better understanding of how something works and their support team is always available to help me figure it out.

“checklists and teamwork shine”

Pros

The checklist feature was my favorite part. I'm definitely the kind of person who loves working from lists and checking things off once a task is done. Being able to collaborate with my teammates was another big plus and it made the whole experience even better.

Cons

Honestly I didn't run into any issues. I really loved using the product. It was very user-friendly and did a fantastic job of simplifying our workflow and projects.

“Team collaboration that really clicks”

Pros

Keeping tasks organized across multiple projects has made collaboration and accountability on our team much more manageable. Another thing I really appreciate is the nonprofit plan which gives our team six free seats on the account.

Cons

One thing I'd still like to see is more flexibility in the automation feature especially the ability to schedule recurring tasks for a specific pattern each month, like the second Tuesday.

“excellent for team coordination”

Pros

Handling work across large teams, multiple departments and different boards has been fantastic with Monday.com. The platform stays reliably available and bringing new team members up to speed is very simple. I'd definitely recommend it.

Cons

Some customizations take a little longer to configure than they do in a few other tools but once everything is set up, it works really well.

“Project tracking with clear status colors”

Pros

Keeping tabs on project progress is really simple especially when working alongside other team members. The option to color-code statuses is also really helpful and makes everything easier to follow at a glance.

Cons

Getting notifications every single time someone comments in a group thread can become pretty frustrating and tiring after a while.

“fantastic for cross-team work”

Pros

Monday has been fantastic for collaborating across departments. Teams like IT and Merchandising can work side by side on initiatives that really need both of our skill sets and it does a terrific job of bringing everyone together in one place.

Cons

One thing I'm not crazy about is having fewer permissions than I do in the project management tool my own department uses. Lol. That said I get the reasoning behind it. The project admin only really needs my input on certain parts and it's probably better that I can't make changes that aren't necessary or add extra context that could create confusion. In the end, it actually helps keep the project organized and moving in the right direction.

“Fast support”

Pros

Monday.com lets us handle just about everything in one place. We use it to keep up with renewals, purchasing, financials and more. The platform is very user-friendly and simple to manage. I also haven't run into bugs or system issues while using it. Whenever I've needed assistance, customer support has been quick to respond and very helpful.

Cons

The part I liked least was being able to see other properties' boards across the company. At the beginning, that made the platform feel pretty confusing until I became more familiar with how to navigate it.