Rebeca P.
Design, 1-10 employees
Less than a year
“clear tasks, better teamwork”
Pros
Right away, it was simple to see all my tasks and know exactly what needed to be done. The layout feels clear and well organized which makes everything easier to follow. It really helps the whole team stay aligned and on the same page.
Cons
At times, it can seem a little overloaded with colors or too many options but after getting familiar with it, it becomes very useful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Information Technology and Services, 11-50 employees
Less than a year
“colorful project tracking clarity”
Pros
The interface on this platform was a real highlight for me and the bright colors made it simple to quickly see the status of projects and who was responsible for each task within them.
Cons
Getting around often took more clicking than I expected and for most tasks it felt like too many steps just to reach the section I needed.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Joe Z.
Non-Profit Organization Management, 1-10 employees
More than a year
“well-organized dashboard view”
Pros
Having everything organized in Monday.com was a big plus for me especially the dashboard that lets me see all of my tasks in one place.
Cons
Switching back and forth between so many tasks and keeping them updated for different teams feels tedious. It could definitely be a bit more user-friendly.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Sylvain S.
Entertainment, 1-10 employees
Less than a year
“clear interface and powerful automations”
Pros
Right away, the simplicity of the platform and the clarity of the interface really stood out to me. It's very easy to customize everything based on your needs and the board and timeline views are excellent for keeping track of progress. I also really appreciate the automations because they save a huge amount of time.
Cons
At times some of the more advanced features need a bit of setup at the beginning. Also, the free version feels a little limited if you want to collaborate as a team.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Doga I.
Marketing and Advertising, 1-10 employees
Less than a year
“color-coded boards keep teams aligned”
Pros
Everything feels visually organized and simple to track. The color-coded boards and customizable views made it simple to see project progress at a glance and stay in sync with the rest of the team. It also cut down a lot on extra catch-ups and back-and-forth emails.
Cons
Getting started was a little overwhelming since there are so many features and customization options available. It took a bit of time to fully figure out how the dashboard works.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Beth A.
Marketing and Advertising, 1-10 employees
More than a year
“good value and customization”
Pros
One thing that really works in Monday.com's favor is the value for money. It can be tailored to fit just about any industry, company setup or project style you're working with which makes it very flexible. The customer support is also excellent. The only downside on the positive side is that when you're on the free plan, it can feel a little pushy with how often it encourages you to upgrade to a paid version.
Cons
Even with all its strong features especially the customization options, I never really got fully comfortable using it. After spending years working in Jira and Asana, Monday.com didn't give me enough of an advantage to pull me away from those tools.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Jada J.
Hospital & Health Care, 11-50 employees
Less than a year
“client management made simple”
Pros
Using Monday.com has been one of the better parts of our workflow because the site is very simple to use and it really helps us stay on top of client management and other tasks.
Cons
The downside is that the platform has occasional bugs and random issues from time to time and the customer support team can be a bit slow to respond.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Andrea
Computer Software, 1-10 employees
Free Trial
“productive features and helpful training”
Pros
From a productivity standpoint, it delivers a lot. After going through the training videos and exploring the different features, the platform started to feel more and more appealing.
Cons
Getting team members up to speed was challenging especially those who had never gone through the process of switching from HubSpot to Monday before.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Dana M.
Publishing, 101-500 employees
More than a year
“marketing workflow in one place”
Pros
Our marketing team uses Monday.com to keep planning, execution and billing for ad campaigns all in one place which has made things much more organized. It also cuts down on back-and-forth emails and helps prevent important messages from getting lost.
Cons
One thing that gets annoying is that Monday.com sends too many promotional emails. Since I'm already an active user of the software, those extra advertisements really aren't necessary.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Harry D.
Marketing and Advertising, 11-50 employees
Less than a year
“fantastic team collaboration hub”
Pros
Keeping tasks organized in Monday feels really simple and since we work across several teams and departments, everyone can collaborate in one place and stay on top of their workload.
Cons
My only complaint with Monday is that it doesn't offer as much AI functionality as I'd want. It has automations but AI is definitely an area they should keep building out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Eliane G.
Machinery, 101-500 employees
Less than a year
“visual project tracking shines”
Pros
The visual side of monday.com really stood out to me. Project management is very simple to understand especially with the charts that make everything clearer.
Cons
Moving around the site between different projects was less pleasant. It feels a bit less user-friendly when you're managing multiple teams.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Matt G.
Legal Services, 101-500 employees
Less than a year
“simple team collaboration”
Pros
Getting started with it felt very natural and our team picked it up fast without much effort. Since it's cloud-based, I can access it from anywhere which is especially helpful when I'm out and about.
Cons
Offline access is pretty limited so it becomes a challenge when I'm on a plane or in a place where I don't have internet or mobile data.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sheniga K.
Financial Services, 101-500 employees
Less than a year
“clean UI and helpful automation”
Pros
Managing work is simple with Monday.com. The interface looks good, staying organized is simple, the automation saves time on repetitive tasks and the overall feature set is solid. Their customer support has also been very helpful when needed.
Cons
We ran into quite a few problems during implementation, including some bugs. At the same time, a number of those issues came from user mistakes that probably could have been prevented with better setup and guidance.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Suzanne D.
Insurance, 101-500 employees
More than a year
“all project plans in one place”
Pros
Monday.com works really well for project management especially for spreadsheet-style action planning and keeping every plan and update together in one place. The support feature was also very helpful when I used it.
Cons
There wasn't really anything wrong with it. It was simple to use but I did need to ask for a few top tips so they could do more to highlight the support feature and the how-to videos.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kimberly
Insurance, 1-10 employees
More than a year
“organized teamwork and smart automations”
Pros
Everything feels neatly arranged on this platform which makes task management much more manageable. The color coding, automations and team collaboration tools turned it into a really valuable system for running our insurance business. And honestly, the Llama farm always makes me smile.
Cons
The biggest downside was the lack of a per-seat pricing option. It's either 5 seats or 10 and with 6 people on our team needing access, paying for 10 just didn't make financial sense. I also wish it connected with the AMS we use because that would have made it even better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aaron H.
Real Estate, 11-50 employees
More than a year
“powerful automations and flexible workflows”
Pros
Right away, the interface felt simple and very user-friendly. The visual layout makes it simple to keep track of projects at a glance which has been really helpful for our team. The automation tools save a lot of time and the customizable workflows let us shape monday.com around exactly how we work. It also connects well with other tools we rely on, like Slack and Google Drive.
Cons
Setting up more advanced automations or complex boards can take a little time to learn at first but after using it for a bit, it starts to feel natural. I'd also love to see some of the premium features included in the lower-tier plans.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ines I.
Information Technology and Services, 101-500 employees
More than a year
“powerful collaboration and automation”
Pros
Monday.com is a simple way to keep track of everyday tasks but it also goes much further with features for building forms, monitoring budgets organizing events and more. It really works as a collaborative platform where teams can share information and split up work on the same project. Another standout advantage is the automation. Once you understand how to set it up, it saves a lot of time and makes workflows much more efficient. You can link tasks together, connect boards and even automate emails, like sending one when a form gets submitted. I mainly use it to centralize all content creation requests coming from other departments but also to coordinate large client events. It's a solid tool for both project management and marketing. Another major benefit is the wide range of board templates and the addition of AI.
Cons
Getting started with monday.com is where things become challenging. It took me quite a while to really understand how to use the platform properly and I'm still learning new things regularly. You need patience and a lot of trial and error to fully grasp how to make the most of the boards. The connection between boards could also be better because while you can automate the duplication of rows from one board to another, updates made to a row in one board do not automatically carry over to the other.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David M.
Media Production, 1-10 employees
More than a year
“flexible PPM with rich features”
Pros
One of the biggest reasons I went with monday.com is its flexibility and how well it adapts to my PPM needs no matter the industry I'm working in. On top of that, it provides more features than most other PPM tools I've used.
Cons
I've used monday.com in four different companies at this point and it hasn't let me down even once.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paul T.
Marketing and Advertising, 1-10 employees
More than a year
“shared data control but pricey”
Pros
Keeping version control across several shared spreadsheets was a real struggle before I switched to Monday. It made a huge difference by giving us one reliable source of truth for important data. With the other tools I used, different users kept saving multiple versions which caused mistakes and confusion. Monday really solved that problem well.
Cons
Pricing is the biggest downside. It does let you share with both internal and external users which is useful but even occasional internal users need a full paid seat so the cost climbs very quickly. On top of that, there's a minimum seat requirement when you start which makes it more expensive than necessary if you just want to test it out first.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
7
Lyndsey E.
Events Services, 101-500 employees
Less than a year
“fantastic collaboration and automation”
Pros
Monday has been a pleasure to use especially because the platform is so user-friendly and makes collaboration between different departments much easier. The automated notifications help teams react much faster instead of waiting around to check email. On top of that, their customer support team has been excellent to work with while we continue building Monday into more of our processes.
Cons
At the moment, Monday still doesn't connect with one of the main software tools our company relies on. Thankfully, our client manager is already looking into that which is reassuring.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10