Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RP

Rebeca P.

Design, 1-10 employees

Less than a year

5.0
October 2025

“clear tasks, better teamwork”

Pros

Right away, it was simple to see all my tasks and know exactly what needed to be done. The layout feels clear and well organized which makes everything easier to follow. It really helps the whole team stay aligned and on the same page.

Cons

At times, it can seem a little overloaded with colors or too many options but after getting familiar with it, it becomes very useful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

David

Information Technology and Services, 11-50 employees

Less than a year

4.0
October 2025

“colorful project tracking clarity”

Pros

The interface on this platform was a real highlight for me and the bright colors made it simple to quickly see the status of projects and who was responsible for each task within them.

Cons

Getting around often took more clicking than I expected and for most tasks it felt like too many steps just to reach the section I needed.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

JZ

Joe Z.

Non-Profit Organization Management, 1-10 employees

More than a year

3.0
October 2025

“well-organized dashboard view”

Pros

Having everything organized in Monday.com was a big plus for me especially the dashboard that lets me see all of my tasks in one place.

Cons

Switching back and forth between so many tasks and keeping them updated for different teams feels tedious. It could definitely be a bit more user-friendly.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

SS

Sylvain S.

Entertainment, 1-10 employees

Less than a year

4.0
October 2025

“clear interface and powerful automations”

Pros

Right away, the simplicity of the platform and the clarity of the interface really stood out to me. It's very easy to customize everything based on your needs and the board and timeline views are excellent for keeping track of progress. I also really appreciate the automations because they save a huge amount of time.

Cons

At times some of the more advanced features need a bit of setup at the beginning. Also, the free version feels a little limited if you want to collaborate as a team.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

DI

Doga I.

Marketing and Advertising, 1-10 employees

Less than a year

5.0
October 2025

“color-coded boards keep teams aligned”

Pros

Everything feels visually organized and simple to track. The color-coded boards and customizable views made it simple to see project progress at a glance and stay in sync with the rest of the team. It also cut down a lot on extra catch-ups and back-and-forth emails.

Cons

Getting started was a little overwhelming since there are so many features and customization options available. It took a bit of time to fully figure out how the dashboard works.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BA

Beth A.

Marketing and Advertising, 1-10 employees

More than a year

3.0
October 2025

“good value and customization”

Pros

One thing that really works in Monday.com's favor is the value for money. It can be tailored to fit just about any industry, company setup or project style you're working with which makes it very flexible. The customer support is also excellent. The only downside on the positive side is that when you're on the free plan, it can feel a little pushy with how often it encourages you to upgrade to a paid version.

Cons

Even with all its strong features especially the customization options, I never really got fully comfortable using it. After spending years working in Jira and Asana, Monday.com didn't give me enough of an advantage to pull me away from those tools.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

JJ

Jada J.

Hospital & Health Care, 11-50 employees

Less than a year

5.0
October 2025

“client management made simple”

Pros

Using Monday.com has been one of the better parts of our workflow because the site is very simple to use and it really helps us stay on top of client management and other tasks.

Cons

The downside is that the platform has occasional bugs and random issues from time to time and the customer support team can be a bit slow to respond.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Andrea

Computer Software, 1-10 employees

Free Trial

4.0
October 2025

“productive features and helpful training”

Pros

From a productivity standpoint, it delivers a lot. After going through the training videos and exploring the different features, the platform started to feel more and more appealing.

Cons

Getting team members up to speed was challenging especially those who had never gone through the process of switching from HubSpot to Monday before.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

DM

Dana M.

Publishing, 101-500 employees

More than a year

4.0
October 2025

“marketing workflow in one place”

Pros

Our marketing team uses Monday.com to keep planning, execution and billing for ad campaigns all in one place which has made things much more organized. It also cuts down on back-and-forth emails and helps prevent important messages from getting lost.

Cons

One thing that gets annoying is that Monday.com sends too many promotional emails. Since I'm already an active user of the software, those extra advertisements really aren't necessary.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

HD

Harry D.

Marketing and Advertising, 11-50 employees

Less than a year

5.0
October 2025

“fantastic team collaboration hub”

Pros

Keeping tasks organized in Monday feels really simple and since we work across several teams and departments, everyone can collaborate in one place and stay on top of their workload.

Cons

My only complaint with Monday is that it doesn't offer as much AI functionality as I'd want. It has automations but AI is definitely an area they should keep building out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

EG

Eliane G.

Machinery, 101-500 employees

Less than a year

4.0
October 2025

“visual project tracking shines”

Pros

The visual side of monday.com really stood out to me. Project management is very simple to understand especially with the charts that make everything clearer.

Cons

Moving around the site between different projects was less pleasant. It feels a bit less user-friendly when you're managing multiple teams.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

MG

Matt G.

Legal Services, 101-500 employees

Less than a year

5.0
October 2025

“simple team collaboration”

Pros

Getting started with it felt very natural and our team picked it up fast without much effort. Since it's cloud-based, I can access it from anywhere which is especially helpful when I'm out and about.

Cons

Offline access is pretty limited so it becomes a challenge when I'm on a plane or in a place where I don't have internet or mobile data.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SK

Sheniga K.

Financial Services, 101-500 employees

Less than a year

4.0
October 2025

“clean UI and helpful automation”

Pros

Managing work is simple with Monday.com. The interface looks good, staying organized is simple, the automation saves time on repetitive tasks and the overall feature set is solid. Their customer support has also been very helpful when needed.

Cons

We ran into quite a few problems during implementation, including some bugs. At the same time, a number of those issues came from user mistakes that probably could have been prevented with better setup and guidance.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

SD

Suzanne D.

Insurance, 101-500 employees

More than a year

5.0
October 2025

“all project plans in one place”

Pros

Monday.com works really well for project management especially for spreadsheet-style action planning and keeping every plan and update together in one place. The support feature was also very helpful when I used it.

Cons

There wasn't really anything wrong with it. It was simple to use but I did need to ask for a few top tips so they could do more to highlight the support feature and the how-to videos.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kimberly

Insurance, 1-10 employees

More than a year

5.0
September 2025

“organized teamwork and smart automations”

Pros

Everything feels neatly arranged on this platform which makes task management much more manageable. The color coding, automations and team collaboration tools turned it into a really valuable system for running our insurance business. And honestly, the Llama farm always makes me smile.

Cons

The biggest downside was the lack of a per-seat pricing option. It's either 5 seats or 10 and with 6 people on our team needing access, paying for 10 just didn't make financial sense. I also wish it connected with the AMS we use because that would have made it even better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AH

Aaron H.

Real Estate, 11-50 employees

More than a year

5.0
September 2025

“powerful automations and flexible workflows”

Pros

Right away, the interface felt simple and very user-friendly. The visual layout makes it simple to keep track of projects at a glance which has been really helpful for our team. The automation tools save a lot of time and the customizable workflows let us shape monday.com around exactly how we work. It also connects well with other tools we rely on, like Slack and Google Drive.

Cons

Setting up more advanced automations or complex boards can take a little time to learn at first but after using it for a bit, it starts to feel natural. I'd also love to see some of the premium features included in the lower-tier plans.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

II

Ines I.

Information Technology and Services, 101-500 employees

More than a year

5.0
September 2025

“powerful collaboration and automation”

Pros

Monday.com is a simple way to keep track of everyday tasks but it also goes much further with features for building forms, monitoring budgets organizing events and more. It really works as a collaborative platform where teams can share information and split up work on the same project. Another standout advantage is the automation. Once you understand how to set it up, it saves a lot of time and makes workflows much more efficient. You can link tasks together, connect boards and even automate emails, like sending one when a form gets submitted. I mainly use it to centralize all content creation requests coming from other departments but also to coordinate large client events. It's a solid tool for both project management and marketing. Another major benefit is the wide range of board templates and the addition of AI.

Cons

Getting started with monday.com is where things become challenging. It took me quite a while to really understand how to use the platform properly and I'm still learning new things regularly. You need patience and a lot of trial and error to fully grasp how to make the most of the boards. The connection between boards could also be better because while you can automate the duplication of rows from one board to another, updates made to a row in one board do not automatically carry over to the other.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DM

David M.

Media Production, 1-10 employees

More than a year

5.0
September 2025

“flexible PPM with rich features”

Pros

One of the biggest reasons I went with monday.com is its flexibility and how well it adapts to my PPM needs no matter the industry I'm working in. On top of that, it provides more features than most other PPM tools I've used.

Cons

I've used monday.com in four different companies at this point and it hasn't let me down even once.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PT

Paul T.

Marketing and Advertising, 1-10 employees

More than a year

3.0
September 2025

“shared data control but pricey”

Pros

Keeping version control across several shared spreadsheets was a real struggle before I switched to Monday. It made a huge difference by giving us one reliable source of truth for important data. With the other tools I used, different users kept saving multiple versions which caused mistakes and confusion. Monday really solved that problem well.

Cons

Pricing is the biggest downside. It does let you share with both internal and external users which is useful but even occasional internal users need a full paid seat so the cost climbs very quickly. On top of that, there's a minimum seat requirement when you start which makes it more expensive than necessary if you just want to test it out first.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

7

LE

Lyndsey E.

Events Services, 101-500 employees

Less than a year

5.0
September 2025

“fantastic collaboration and automation”

Pros

Monday has been a pleasure to use especially because the platform is so user-friendly and makes collaboration between different departments much easier. The automated notifications help teams react much faster instead of waiting around to check email. On top of that, their customer support team has been excellent to work with while we continue building Monday into more of our processes.

Cons

At the moment, Monday still doesn't connect with one of the main software tools our company relies on. Thankfully, our client manager is already looking into that which is reassuring.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10