Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SG

Sunday G.

Management Consulting, 11-50 employees

More than a year

5.0
September 2025

“powerful ppm and collaboration”

Pros

Beyond project portfolio management, monday.com also brings strong collaboration and resource management features that really help simplify and streamline business processes.

Cons

monday.com has been the most flawless PPM tool I've used so far and my experience with it has been very positive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Francois

Retail, 101-500 employees

More than a year

3.0
September 2025

“clean interface, weak support”

Pros

The interface feels polished and simple so getting started doesn't take much effort. It's simple enough for people of different age groups to use comfortably, the connectors are useful and the setup process is quick. Overall it's beginner-friendly and easy to navigate.

Cons

At the same time, it falls short in a few important areas. The automation features are lacking, there's been quite a bit of downtime and the guest access setup isn't handled very well. On top of that, the pricing feels too high, support is lacking and the free plan is pretty disappointing.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

5

Functionality

5

A

Anonymous

Information Technology and Services, 11-50 employees

More than a year

4.0
September 2025

“handy for daily task tracking”

Pros

Monday.com works really well for what we need and feels simple to use in our day-to-day workflow. We rely on it to keep track of regular tasks, onboarding and other ongoing activities.

Cons

As with a lot of task management tools, it does take some time to understand all the available options and figure out the best way to set everything up properly.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

BC

Blake C.

Hospitality, 101-500 employees

Less than a year

5.0
September 2025

“versatile project tracking win”

Pros

A really solid platform for handling all kinds of projects. It performed especially well across several IT initiatives I managed for a beachside resort.

Cons

Honestly nothing specific stands out as a downside; the web app handled task tracking reliably even when work had to move through multiple phases across different IT projects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KF

Keely F.

Health, Wellness and Fitness, 500+ employees

Less than 6 months

5.0
September 2025

“flexible workflows and clean design”

Pros

Right away, Monday.com feels polished and welcoming. The interface looks modern, is simple to move around in and doesn't feel intimidating even for people who are just getting started with project management software. One of its biggest strengths is how customizable it is as well. You can adjust boards, columns and automations to match the way your team already works, whether that's for marketing projects software development or HR-related tasks.

Cons

There is definitely a bit of a learning curve at the beginning. Even though the layout itself is simple, the large number of features, automations and integrations can feel like a lot for new users to take in all at once.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

PG

Phil G.

Accounting, 11-50 employees

More than a year

5.0
September 2025

“task assignment done right”

Pros

Using monday.com was a really enjoyable way to keep our team projects organized. The part I appreciated most was how simple it was to assign tasks and keep everyone on track.

Cons

There was a slight learning curve at first though that also had a lot to do with the fact that I had barely worked with a project management board before.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CL

Ceilidh L.

Financial Services, 1-10 employees

More than a year

5.0
September 2025

“user-friendly task management”

Pros

Getting started with Monday.com feels very simple because the platform is user-friendly and simple to navigate. It works really well for managing business activities organizing tasks and assigning responsibilities to employees without confusion.

Cons

There are not many downsides to Monday.com though I do think the interface could look a bit more modern. It would also help if important file details were easier to see at a glance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BO

Bryanna O.

Chemicals, 101-500 employees

Less than 6 months

5.0
September 2025

“better teamwork every day”

Pros

One thing our company appreciates most about monday.com is how much better it helps us work as a team, rather than everyone operating separately as individuals.

Cons

We only recently started using monday.com and at this point there really isn't anything we dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Education Management, 1-10 employees

Free Trial

5.0
September 2025

“templates that save time”

Pros

The prebuilt templates have been a total game changer for me and they've made my day-to-day work much more manageable.

Cons

It took me a little while to get comfortable with the software and figure out where everything was but the support team was always willing to help.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

D

Darien

Telecommunications, 500+ employees

More than a year

5.0
August 2025

“powerful workflow automation hub”

Pros

One of the best things about monday.com is that it automates more than 80% of manual business processes while keeping project and task management centralized in a single place.

Cons

After using it for more than five years, the problems I ran into as a new user have disappeared because the newer versions have continually fixed those bugs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PQ

Pierre Q.

Banking, 500+ employees

Less than a year

4.0
August 2025

“flexible workflows that save time”

Pros

The visual setup and customization really stand out. We can either create a workflow from the ground up or begin with a template, then adjust every field so it fits the way our team actually works. That level of control feels really empowering and the automations have saved us a lot of time.

Cons

A few important features are locked behind the higher-priced plans which can be frustrating when you're on a smaller team. The mobile app could also perform better especially when moving between boards or trying to load larger projects.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

DA

Deepthi A.

Information Technology and Services, 11-50 employees

Less than a year

4.0
August 2025

“flexible boards that keep teams aligned”

Pros

Being able to see what everyone is working on in one place has been really helpful. The boards and timelines make it simple to follow projects without having to constantly ask people for updates. Another big plus is how customizable it is for different teams.. we've been able to build workflows that actually fit the way we work. It also integrates with tools we already rely on, like Slack and Google Drive which makes day-to-day work much more convenient.

Cons

One thing I'm not crazy about is that it can start to feel a bit overwhelming when there are lots of boards and projects running at once. At times, there seem to be too many options and settings so it takes some time to figure out the best way to organize everything.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

YC

Ying C.

Biotechnology, 101-500 employees

More than a year

5.0
August 2025

“versatile project management hub”

Pros

Back in 2020, I began using monday.com while working as a GRA at my previous organization and it offered a broad set of features including project management, time tracking, team collaboration and instant messaging.

Cons

After more than five years of using monday.com, I honestly haven't run into any issues with it when it comes to streamlining business processes like PPM, project collaboration and time tracking.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Marketing and Advertising, 1-10 employees

More than a year

4.0
August 2025

“fantastic boards and automations”

Pros

Getting started with Monday.com is incredibly simple and the value becomes clear almost immediately once you build your first board. Being able to manage projects and tasks through different views like table, Kanban and calendar is really useful and the automation features are excellent. The expanding list of integrations is another big plus. On top of that, the discounted pricing Monday offers to Not For Profit organizations makes it stand out as a top option in this area.

Cons

The platform still has a few limitations, including not being able to build certain automations at the subtask level. That said the support and development teams seem to actively track feedback through their official forums. With enough user input, it feels like at least some of these gaps may be improved over time.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

8

PM

Patrick M.

Security and Investigations, 101-500 employees

More than a year

5.0
August 2025

“central collaboration that delivers”

Pros

Across the four organizations where I work, monday.com has become the tool I rely on most. The part I appreciate most is being able to collaborate with colleagues on project accounting tasks in one centralized place which keeps everything organized and accessible.

Cons

Honestly I don't have any specific complaints to point out because monday.com gives me everything I'm looking for.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HG

Hillel G.

Hospital & Health Care, 101-500 employees

More than a year

4.0
August 2025

“powerful automations and visuals”

Pros

Between the AI tools, automations, visual layout and data integrations, monday.com offers a lot to work with. It's honestly impressive how much you can get done with it and how many different processes it can help support.

Cons

One downside is that monday.com can get pretty laggy and slow when loading content especially on larger boards with a lot of data in them.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

MM

Michele M.

Telecommunications, 500+ employees

More than a year

5.0
August 2025

“powerful collaborative workflow hub”

Pros

monday.com goes beyond basic project management and also includes collaborative work management tools that help keep business processes organized and efficient.

Cons

Since bringing monday.com into our workflow, I haven't run into any bug that stayed unresolved for more than 24 hours.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FA

Fathema A.

Marketing and Advertising, 101-500 employees

More than a year

5.0
August 2025

“organized teamwork that delivers”

Pros

Monday.com does a really good job of keeping everything organized and making it easier to stay on top of tasks and projects so work gets done efficiently. It's a strong platform for companies because it helps teams collaborate, stay organized and keep track of everything in one place.

Cons

At times, the boards can start to feel a little overwhelming especially when assignments pile up and everything looks overcrowded. It would be helpful to have more structure, more templates or additional board layout options to make things easier to manage.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Market Research, 11-50 employees

More than a year

5.0
August 2025

“powerful automation for projects”

Pros

Our project management team gets a lot of value out of the many features available and the automation tools have been especially useful.

Cons

Getting it rolled out internally took some time because there was definitely a bit of a learning curve. We customized our workspaces to match how our organization operates so it felt somewhat different from the standard templates. After setting up a few of them though, the process became much easier to handle.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

GS

Gabriel S.

Marketing and Advertising, 101-500 employees

Less than a year

5.0
August 2025

“simple tracking that delivers”

Pros

Keeping projects and teams on track feels very simple with this simple tool. It does a really good job of helping everyone stay aligned on timelines and meet deadlines across all projects.

Cons

One thing that could be better is the support around setup and implementation. I felt the overall onboarding process would have been stronger with more guidance from their team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10