Sunday G.
Management Consulting, 11-50 employees
More than a year
“powerful ppm and collaboration”
Pros
Beyond project portfolio management, monday.com also brings strong collaboration and resource management features that really help simplify and streamline business processes.
Cons
monday.com has been the most flawless PPM tool I've used so far and my experience with it has been very positive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Francois
Retail, 101-500 employees
More than a year
“clean interface, weak support”
Pros
The interface feels polished and simple so getting started doesn't take much effort. It's simple enough for people of different age groups to use comfortably, the connectors are useful and the setup process is quick. Overall it's beginner-friendly and easy to navigate.
Cons
At the same time, it falls short in a few important areas. The automation features are lacking, there's been quite a bit of downtime and the guest access setup isn't handled very well. On top of that, the pricing feels too high, support is lacking and the free plan is pretty disappointing.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
5
Functionality
5
Anonymous
Information Technology and Services, 11-50 employees
More than a year
“handy for daily task tracking”
Pros
Monday.com works really well for what we need and feels simple to use in our day-to-day workflow. We rely on it to keep track of regular tasks, onboarding and other ongoing activities.
Cons
As with a lot of task management tools, it does take some time to understand all the available options and figure out the best way to set everything up properly.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Blake C.
Hospitality, 101-500 employees
Less than a year
“versatile project tracking win”
Pros
A really solid platform for handling all kinds of projects. It performed especially well across several IT initiatives I managed for a beachside resort.
Cons
Honestly nothing specific stands out as a downside; the web app handled task tracking reliably even when work had to move through multiple phases across different IT projects.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Keely F.
Health, Wellness and Fitness, 500+ employees
Less than 6 months
“flexible workflows and clean design”
Pros
Right away, Monday.com feels polished and welcoming. The interface looks modern, is simple to move around in and doesn't feel intimidating even for people who are just getting started with project management software. One of its biggest strengths is how customizable it is as well. You can adjust boards, columns and automations to match the way your team already works, whether that's for marketing projects software development or HR-related tasks.
Cons
There is definitely a bit of a learning curve at the beginning. Even though the layout itself is simple, the large number of features, automations and integrations can feel like a lot for new users to take in all at once.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Phil G.
Accounting, 11-50 employees
More than a year
“task assignment done right”
Pros
Using monday.com was a really enjoyable way to keep our team projects organized. The part I appreciated most was how simple it was to assign tasks and keep everyone on track.
Cons
There was a slight learning curve at first though that also had a lot to do with the fact that I had barely worked with a project management board before.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ceilidh L.
Financial Services, 1-10 employees
More than a year
“user-friendly task management”
Pros
Getting started with Monday.com feels very simple because the platform is user-friendly and simple to navigate. It works really well for managing business activities organizing tasks and assigning responsibilities to employees without confusion.
Cons
There are not many downsides to Monday.com though I do think the interface could look a bit more modern. It would also help if important file details were easier to see at a glance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bryanna O.
Chemicals, 101-500 employees
Less than 6 months
“better teamwork every day”
Pros
One thing our company appreciates most about monday.com is how much better it helps us work as a team, rather than everyone operating separately as individuals.
Cons
We only recently started using monday.com and at this point there really isn't anything we dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Education Management, 1-10 employees
Free Trial
“templates that save time”
Pros
The prebuilt templates have been a total game changer for me and they've made my day-to-day work much more manageable.
Cons
It took me a little while to get comfortable with the software and figure out where everything was but the support team was always willing to help.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Darien
Telecommunications, 500+ employees
More than a year
“powerful workflow automation hub”
Pros
One of the best things about monday.com is that it automates more than 80% of manual business processes while keeping project and task management centralized in a single place.
Cons
After using it for more than five years, the problems I ran into as a new user have disappeared because the newer versions have continually fixed those bugs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pierre Q.
Banking, 500+ employees
Less than a year
“flexible workflows that save time”
Pros
The visual setup and customization really stand out. We can either create a workflow from the ground up or begin with a template, then adjust every field so it fits the way our team actually works. That level of control feels really empowering and the automations have saved us a lot of time.
Cons
A few important features are locked behind the higher-priced plans which can be frustrating when you're on a smaller team. The mobile app could also perform better especially when moving between boards or trying to load larger projects.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Deepthi A.
Information Technology and Services, 11-50 employees
Less than a year
“flexible boards that keep teams aligned”
Pros
Being able to see what everyone is working on in one place has been really helpful. The boards and timelines make it simple to follow projects without having to constantly ask people for updates. Another big plus is how customizable it is for different teams.. we've been able to build workflows that actually fit the way we work. It also integrates with tools we already rely on, like Slack and Google Drive which makes day-to-day work much more convenient.
Cons
One thing I'm not crazy about is that it can start to feel a bit overwhelming when there are lots of boards and projects running at once. At times, there seem to be too many options and settings so it takes some time to figure out the best way to organize everything.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Ying C.
Biotechnology, 101-500 employees
More than a year
“versatile project management hub”
Pros
Back in 2020, I began using monday.com while working as a GRA at my previous organization and it offered a broad set of features including project management, time tracking, team collaboration and instant messaging.
Cons
After more than five years of using monday.com, I honestly haven't run into any issues with it when it comes to streamlining business processes like PPM, project collaboration and time tracking.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Marketing and Advertising, 1-10 employees
More than a year
“fantastic boards and automations”
Pros
Getting started with Monday.com is incredibly simple and the value becomes clear almost immediately once you build your first board. Being able to manage projects and tasks through different views like table, Kanban and calendar is really useful and the automation features are excellent. The expanding list of integrations is another big plus. On top of that, the discounted pricing Monday offers to Not For Profit organizations makes it stand out as a top option in this area.
Cons
The platform still has a few limitations, including not being able to build certain automations at the subtask level. That said the support and development teams seem to actively track feedback through their official forums. With enough user input, it feels like at least some of these gaps may be improved over time.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
Patrick M.
Security and Investigations, 101-500 employees
More than a year
“central collaboration that delivers”
Pros
Across the four organizations where I work, monday.com has become the tool I rely on most. The part I appreciate most is being able to collaborate with colleagues on project accounting tasks in one centralized place which keeps everything organized and accessible.
Cons
Honestly I don't have any specific complaints to point out because monday.com gives me everything I'm looking for.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hillel G.
Hospital & Health Care, 101-500 employees
More than a year
“powerful automations and visuals”
Pros
Between the AI tools, automations, visual layout and data integrations, monday.com offers a lot to work with. It's honestly impressive how much you can get done with it and how many different processes it can help support.
Cons
One downside is that monday.com can get pretty laggy and slow when loading content especially on larger boards with a lot of data in them.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Michele M.
Telecommunications, 500+ employees
More than a year
“powerful collaborative workflow hub”
Pros
monday.com goes beyond basic project management and also includes collaborative work management tools that help keep business processes organized and efficient.
Cons
Since bringing monday.com into our workflow, I haven't run into any bug that stayed unresolved for more than 24 hours.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fathema A.
Marketing and Advertising, 101-500 employees
More than a year
“organized teamwork that delivers”
Pros
Monday.com does a really good job of keeping everything organized and making it easier to stay on top of tasks and projects so work gets done efficiently. It's a strong platform for companies because it helps teams collaborate, stay organized and keep track of everything in one place.
Cons
At times, the boards can start to feel a little overwhelming especially when assignments pile up and everything looks overcrowded. It would be helpful to have more structure, more templates or additional board layout options to make things easier to manage.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Market Research, 11-50 employees
More than a year
“powerful automation for projects”
Pros
Our project management team gets a lot of value out of the many features available and the automation tools have been especially useful.
Cons
Getting it rolled out internally took some time because there was definitely a bit of a learning curve. We customized our workspaces to match how our organization operates so it felt somewhat different from the standard templates. After setting up a few of them though, the process became much easier to handle.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Gabriel S.
Marketing and Advertising, 101-500 employees
Less than a year
“simple tracking that delivers”
Pros
Keeping projects and teams on track feels very simple with this simple tool. It does a really good job of helping everyone stay aligned on timelines and meet deadlines across all projects.
Cons
One thing that could be better is the support around setup and implementation. I felt the overall onboarding process would have been stronger with more guidance from their team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10