Fabrizio Marckwordt
Information Technology and Services, 500+ employees
More than a year
“quite a powerful tool”
Pros
Between the integrations, project management tools and automations, this one seems both highly flexible and very powerful. I can get to it from any browser without hassle and the mobile apps are really useful when I need to make last-minute updates while I am away from my desk.
Cons
Not every integration is equally complete even though some of them work perfectly. Twilio has been excellent but the Salesforce integration still misses basic functionality like boolean operators for handling bulk actions. The price may seem high to some but once you see how fast it removes roadblocks and helps move work forward, it feels justified.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Thomas Ruwald
Information Technology and Services, 500+ employees
More than a year
“user friendly design”
Pros
It is user friendly and visually attractive so it's simple to understand and anyone can pick up how to use it pretty quickly. I really enjoy working with it because it lets me collaborate with my colleagues in real time and also automate tasks that need to get done.
Cons
One downside is that it can be fairly expensive. It does have a free version that works without major issues but some features are locked behind paid plans which can make access difficult or limit what you can do.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Oliver Evans
Marketing and Advertising, 1-10 employees
Less than a year
“Powerful dashboards for team alignment”
Pros
The dashboard setup does a fantastic job of bringing separate departments together in one place. It's especially useful for marketing agencies, where teams need to collaborate across departments while still keeping their own individual workflows and responsibilities intact.
Cons
At times it seems a little complex when it comes to assigning tasks and shifting them around on timelines. Needing to open the board to access tasks and not always being able to quickly peek into a task, can make it harder to scan through work and completed items without feeling somewhat bogged down.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
ALEX LAROCHE
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Effective support”
Pros
It does help with organization but unfortunately that's about the only positive point.
Cons
The sales approach, customer service and pricing are all disappointing.
Rating Distribution
Ease of use
5
Value for money
1
Customer Support
2
Functionality
5
Anonymous
Renewables & Environment, 11-50 employees
Less than 6 months
“Helpful project tracking hub”
Pros
One thing I really like is how simple monday.com is to use and it does a really good job of helping us keep track of all the project details. It's also a very useful place to collaborate across different departments and stay updated on the status of a specific project.
Cons
Well the only problem I have run into is that it doesn't always sync properly with emails. There have been times when we missed project status updates because notifications didn't come through which ended up causing delays in invoicing.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Rita Hoffman
Computer Software, 500+ employees
Less than a year
“project visibility is proven handy”
Pros
This is really convenient to see where everyone else is on a project especially when someone is out of the office.
Cons
One frustrating part is that I cannot remove a file even when I am the one who downloaded it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Brandi Jones
Design, 1-10 employees
Less than 6 months
“covers everything needed”
Pros
It covers just about everything you could need when it comes to managing business tasks which makes it a really capable tool overall.
Cons
The interface isn't quite as user friendly as I expected so it took more effort to get comfortable with it.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9
Liam Mills
Chemicals, 51-100 employees
Less than a year
“Visual task tracking powerhouse”
Pros
The visuals are fantastic and task tracking is one of the strongest parts for me. Portfolio views are really useful and being able to manage work across different teams makes the whole platform even more valuable. Overall it's a really strong tool.
Cons
One small frustration is that project boards cannot be rearranged alphabetically which gets a bit annoying. It's also somewhat tricky to get subtasks to appear properly in graphs and charts.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Kimberly Kathleen
Construction, 1-10 employees
Less than a year
“offer the best support”
Pros
I find it easy to use and the support team was available to help with training our staff when we needed it. It helped us organize our workflow, the integration options were simple to work with and it noticeably cut down on wasted time across the organization.
Cons
When we first signed up, the number of integration options was fairly limited. That said they continued adding more integrations over time which improved things as we went along.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Marc Henry Deslandes
Environmental Services, 11-50 employees
Less than 6 months
“Organized notes for teamwork”
Pros
It gives the company a well organized place to keep notes and share information.
Cons
At the office it still isn't being used to its full potential.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Adewale Olaore
Internet, 1-10 employees
More than a year
“Marketing workflow boost”
Pros
Our marketing team gets a real productivity lift from monday.com because it automates projects and routine tasks, including creating and customizing emails.
Cons
I hardly ever run into anything that lets me down.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Hannah Grape
Human Resources, 500+ employees
Less than a year
“Project timelines made simple”
Pros
It's very easy to use and laying out projects and timelines is simple too.
Cons
At times collaborating with other users can be a bit difficult.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Mary Tadros
Accounting, 1-10 employees
More than a year
“very well organized tool”
Pros
Everything seems really well organized and it does a good job of assigning different tasks and deadlines to each person on the team. The whole setup is stress free and very user friendly.
Cons
I do wish more features were included in the free version but even with that, it still feels completely worth it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Tim Wassell
Health, Wellness and Fitness, 500+ employees
Less than a year
“Fantastic project organization software”
Pros
monday.com has been a really strong tool for managing projects and keeping everything organized.
Cons
The pricing is on the high side especially once you start adding multiple users.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Chuck Engelmann
Higher Education, 101-500 employees
More than a year
“Love using it!”
Pros
Using monday.com has been really enjoyable because the interface is colorful and makes the whole platform feel fun to work with. It's also very simple to use which made it easy to get comfortable with quickly. Another big plus is how much I can customize it based on what I need. On top of that I really appreciate being able to track ongoing tasks and monitor their progress clearly.
Cons
One thing I don't like is that it tends to slow down when I am working with a large amount of data which is pretty frustrating. Also, the mobile version doesn't feel as good or responsive as the desktop version.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Michael Reeves
Construction, 1-10 employees
Less than 6 months
“Powerful business automation tool”
Pros
monday.com has been really efficient and has helped me automate my business in a way that saves a lot of time.
Cons
I don't have any complaints. It's been a valuable asset for both me and my team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kamakshi Sharma
Consumer Goods, 500+ employees
More than a year
“proven helpful for our team”
Pros
Planning, managing and carrying out routine projects with it has been very easy. Keeping track of work progress is just as simple and setting up tasks or assigning projects to team members takes very little effort. It also helps the team collaborate effortlessly when working through project schedules together.
Cons
At this point I have not run into any issues while using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Mike Tinnirello
Information Technology and Services, 101-500 employees
Less than a year
“Versatile project management hub”
Pros
It's been exactly what I needed for handling my own workload, coordinating team projects and keeping client deliverables on track all in one place.
Cons
With so many features and options available, the interface can feel a bit overwhelming at times. It would be helpful to have more guided tours that explain things like which project management layout makes the most sense depending on your specific needs.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Solomon Ombaso
Automotive, 101-500 employees
More than a year
“Powerful project planning flow”
Pros
Planning, tracking and managing even complex tasks and projects feels really effortless with monday.com and the automation features make the whole process much more efficient.
Cons
it is one of the very few PPM tools I have used that looks practically perfect.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Miri L
Real Estate, 11-50 employees
Free Trial
“Customization turns confusing”
Pros
The platform can be tailored a lot to match the way you work and fit specific needs.
Cons
Because there are so many customization options, it can get confusing pretty quickly and having several different places to post updates makes communication harder to follow.
Rating Distribution
Ease of use
5
Value for money
3
Customer Support
5
Functionality
4