Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

FM

Fabrizio Marckwordt

Information Technology and Services, 500+ employees

More than a year

5.0
December 2024

“quite a powerful tool”

Pros

Between the integrations, project management tools and automations, this one seems both highly flexible and very powerful. I can get to it from any browser without hassle and the mobile apps are really useful when I need to make last-minute updates while I am away from my desk.

Cons

Not every integration is equally complete even though some of them work perfectly. Twilio has been excellent but the Salesforce integration still misses basic functionality like boolean operators for handling bulk actions. The price may seem high to some but once you see how fast it removes roadblocks and helps move work forward, it feels justified.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

TR

Thomas Ruwald

Information Technology and Services, 500+ employees

More than a year

5.0
December 2024

“user friendly design”

Pros

It is user friendly and visually attractive so it's simple to understand and anyone can pick up how to use it pretty quickly. I really enjoy working with it because it lets me collaborate with my colleagues in real time and also automate tasks that need to get done.

Cons

One downside is that it can be fairly expensive. It does have a free version that works without major issues but some features are locked behind paid plans which can make access difficult or limit what you can do.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

OE

Oliver Evans

Marketing and Advertising, 1-10 employees

Less than a year

5.0
December 2024

“Powerful dashboards for team alignment”

Pros

The dashboard setup does a fantastic job of bringing separate departments together in one place. It's especially useful for marketing agencies, where teams need to collaborate across departments while still keeping their own individual workflows and responsibilities intact.

Cons

At times it seems a little complex when it comes to assigning tasks and shifting them around on timelines. Needing to open the board to access tasks and not always being able to quickly peek into a task, can make it harder to scan through work and completed items without feeling somewhat bogged down.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

AL

ALEX LAROCHE

Health, Wellness and Fitness, 1-10 employees

Less than a year

2.0
December 2024

“Effective support”

Pros

It does help with organization but unfortunately that's about the only positive point.

Cons

The sales approach, customer service and pricing are all disappointing.

Rating Distribution

Ease of use

5

Value for money

1

Customer Support

2

Functionality

5

A

Anonymous

Renewables & Environment, 11-50 employees

Less than 6 months

4.0
December 2024

“Helpful project tracking hub”

Pros

One thing I really like is how simple monday.com is to use and it does a really good job of helping us keep track of all the project details. It's also a very useful place to collaborate across different departments and stay updated on the status of a specific project.

Cons

Well the only problem I have run into is that it doesn't always sync properly with emails. There have been times when we missed project status updates because notifications didn't come through which ended up causing delays in invoicing.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

RH

Rita Hoffman

Computer Software, 500+ employees

Less than a year

5.0
December 2024

“project visibility is proven handy”

Pros

This is really convenient to see where everyone else is on a project especially when someone is out of the office.

Cons

One frustrating part is that I cannot remove a file even when I am the one who downloaded it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

BJ

Brandi Jones

Design, 1-10 employees

Less than 6 months

4.0
December 2024

“covers everything needed”

Pros

It covers just about everything you could need when it comes to managing business tasks which makes it a really capable tool overall.

Cons

The interface isn't quite as user friendly as I expected so it took more effort to get comfortable with it.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

9

LM

Liam Mills

Chemicals, 51-100 employees

Less than a year

5.0
December 2024

“Visual task tracking powerhouse”

Pros

The visuals are fantastic and task tracking is one of the strongest parts for me. Portfolio views are really useful and being able to manage work across different teams makes the whole platform even more valuable. Overall it's a really strong tool.

Cons

One small frustration is that project boards cannot be rearranged alphabetically which gets a bit annoying. It's also somewhat tricky to get subtasks to appear properly in graphs and charts.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

KK

Kimberly Kathleen

Construction, 1-10 employees

Less than a year

5.0
December 2024

“offer the best support”

Pros

I find it easy to use and the support team was available to help with training our staff when we needed it. It helped us organize our workflow, the integration options were simple to work with and it noticeably cut down on wasted time across the organization.

Cons

When we first signed up, the number of integration options was fairly limited. That said they continued adding more integrations over time which improved things as we went along.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

MHD

Marc Henry Deslandes

Environmental Services, 11-50 employees

Less than 6 months

4.0
December 2024

“Organized notes for teamwork”

Pros

It gives the company a well organized place to keep notes and share information.

Cons

At the office it still isn't being used to its full potential.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

AO

Adewale Olaore

Internet, 1-10 employees

More than a year

5.0
December 2024

“Marketing workflow boost”

Pros

Our marketing team gets a real productivity lift from monday.com because it automates projects and routine tasks, including creating and customizing emails.

Cons

I hardly ever run into anything that lets me down.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

HG

Hannah Grape

Human Resources, 500+ employees

Less than a year

5.0
December 2024

“Project timelines made simple”

Pros

It's very easy to use and laying out projects and timelines is simple too.

Cons

At times collaborating with other users can be a bit difficult.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

MT

Mary Tadros

Accounting, 1-10 employees

More than a year

5.0
December 2024

“very well organized tool”

Pros

Everything seems really well organized and it does a good job of assigning different tasks and deadlines to each person on the team. The whole setup is stress free and very user friendly.

Cons

I do wish more features were included in the free version but even with that, it still feels completely worth it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

TW

Tim Wassell

Health, Wellness and Fitness, 500+ employees

Less than a year

5.0
December 2024

“Fantastic project organization software”

Pros

monday.com has been a really strong tool for managing projects and keeping everything organized.

Cons

The pricing is on the high side especially once you start adding multiple users.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

CE

Chuck Engelmann

Higher Education, 101-500 employees

More than a year

5.0
December 2024

“Love using it!”

Pros

Using monday.com has been really enjoyable because the interface is colorful and makes the whole platform feel fun to work with. It's also very simple to use which made it easy to get comfortable with quickly. Another big plus is how much I can customize it based on what I need. On top of that I really appreciate being able to track ongoing tasks and monitor their progress clearly.

Cons

One thing I don't like is that it tends to slow down when I am working with a large amount of data which is pretty frustrating. Also, the mobile version doesn't feel as good or responsive as the desktop version.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

MR

Michael Reeves

Construction, 1-10 employees

Less than 6 months

5.0
December 2024

“Powerful business automation tool”

Pros

monday.com has been really efficient and has helped me automate my business in a way that saves a lot of time.

Cons

I don't have any complaints. It's been a valuable asset for both me and my team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KS

Kamakshi Sharma

Consumer Goods, 500+ employees

More than a year

5.0
December 2024

“proven helpful for our team”

Pros

Planning, managing and carrying out routine projects with it has been very easy. Keeping track of work progress is just as simple and setting up tasks or assigning projects to team members takes very little effort. It also helps the team collaborate effortlessly when working through project schedules together.

Cons

At this point I have not run into any issues while using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

MT

Mike Tinnirello

Information Technology and Services, 101-500 employees

Less than a year

5.0
December 2024

“Versatile project management hub”

Pros

It's been exactly what I needed for handling my own workload, coordinating team projects and keeping client deliverables on track all in one place.

Cons

With so many features and options available, the interface can feel a bit overwhelming at times. It would be helpful to have more guided tours that explain things like which project management layout makes the most sense depending on your specific needs.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

SO

Solomon Ombaso

Automotive, 101-500 employees

More than a year

5.0
December 2024

“Powerful project planning flow”

Pros

Planning, tracking and managing even complex tasks and projects feels really effortless with monday.com and the automation features make the whole process much more efficient.

Cons

it is one of the very few PPM tools I have used that looks practically perfect.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

ML

Miri L

Real Estate, 11-50 employees

Free Trial

2.0
December 2024

“Customization turns confusing”

Pros

The platform can be tailored a lot to match the way you work and fit specific needs.

Cons

Because there are so many customization options, it can get confusing pretty quickly and having several different places to post updates makes communication harder to follow.

Rating Distribution

Ease of use

5

Value for money

3

Customer Support

5

Functionality

4