Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CS

Cortney Scott

Construction, 1-10 employees

Less than 6 months

5.0
December 2024

“Perfect setup for beginners”

Pros

As a first-time business owner this platform seems very easy to use and didn't take much effort of mine to get comfortable with.

Cons

I honestly didn't run into any issues and I was really happy with how simple the setup process was from the start.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

BM

Bharat M

Information Technology and Services, 101-500 employees

Less than 6 months

4.0
December 2024

“Top tool for sure”

Pros

It stood out for its clean, visually appealing interface and the flexibility to customize workflows to match different projects. The drag and drop setup makes managing tasks is not a hassle and the integrations with tools like Slack, Google Drive and Zoom work really well.

Cons

A noticeable drawback is the pricing model since it can become quite expensive as your team grows or when you need to add more users.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

MG

Mark Gallagher

Construction, 11-50 employees

Less than 6 months

5.0
December 2024

“feature packed tool”

Pros

There's a lot to explore on this site and it offers plenty of features to look through.

Cons

It works well as an organization tool, whether it's for work tasks or keeping personal life on track.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

PS

Pawel Starek

Retail, 11-50 employees

Less than a year

5.0
December 2024

“pretty perfect!”

Pros

This software has been phenomenal for our team and completely changed the way we work.

Cons

The only thing I'd really want to see is a wider range of integrations.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

SC

Stefano Citta

Business Supplies and Equipment, 1-10 employees

Less than a year

5.0
December 2024

“user friendly workflow”

Pros

It is amazing because the interface is very user friendly and the drag and drop tools make the basic setup quick to manage. It also offers the best customization so it can adapt well to different use cases and the collaboration features are a real plus for working with others.

Cons

The offline mode does very little and the lower-priced plans come with fairly limited storage.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

7

JF

Jacob Felder

E-Learning, 1-10 employees

Less than a year

5.0
December 2024

“useful software for sure”

Pros

The automation features are really useful and the email alerts do a good job of keeping everything on my radar.

Cons

Getting everything set up can take quite a while and at times the email notifications become a bit annoying.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Recreational Facilities and Services, 1-10 employees

Less than 6 months

5.0
December 2024

“user friendly teamwork hub”

Pros

It is a great tool and the interface is user friendly right away. I have rolled it out across several team projects and there have not been any problems getting people on board or actively using it.

Cons

One confusing part is the user limits especially the difference between paid seats and guest users. We ended up learning the hard way that we had gone over the number of seats we actually had.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

JL

Janne Lopez

Leisure, Travel & Tourism, 500+ employees

Less than a year

4.0
December 2024

“fairly easy to use”

Pros

Working with my team is a lot simpler and more organized now because we can split tasks more fairly and have much better visibility into the data which helps us build more up to date strategies and carry them out successfully. Managing projects is also much more practical since we can organize everything by groups, days and priority, making collaboration between team members much stronger.

Cons

At times getting in touch with support takes a bit longer than expected, although it's not an issue that happens all the time.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

AT

Ada Taymoori

Professional Training & Coaching, 1-10 employees

Less than a year

4.0
December 2024

“Saves us time”

Pros

Getting started with it does not take much effort and the platform is flexible enough that you can learn as you go. It makes file sharing, data storage and overall workflow feel smooth. It also saves a lot of time when planning meetings and setting up new projects.

Cons

Its mobile app is the weaker part of the experience. It works but the platform feels much better on the web when using a laptop. Since it's meant for project management, I'd really like to see more flexibility for people who need to work while on the go.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7

SS

Sara Samayra

Accounting, 1-10 employees

More than a year

5.0
December 2024

“Powerful collaboration for production tracking”

Pros

During meetings, anyone can share their screen and update details on the spot which makes collaboration much more practical. In the manufacturing business where I used it, we were able to track products under quotation, completed jobs, completion dates, production progress for specific items and even orders waiting on customer feedback.

Cons

The pricing is on the higher side because of the features it offers so it may be too costly for smaller businesses.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

AR

Angelica R

Marketing and Advertising, 101-500 employees

Less than 6 months

5.0
December 2024

“highly customizable software”

Pros

monday.com really shines with its highly customizable interface and visual project tracking tools which make it simple and efficient to organize tasks and manage workflows. The integrations and automation features are also a big plus and noticeably boost productivity.

Cons

Pricing is on the expensive side especially for smaller teams or businesses and some of the more advanced features are locked behind higher-tier plans.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

MEP

Maria Eleonora Pisu

Entertainment, 1-10 employees

Less than 6 months

5.0
December 2024

“Improves productivity”

Pros

It brings a lot of tools together in one place which makes it a really strong productivity app for both large companies and smaller teams.

Cons

There's a lot to take in at the beginning and plenty to learn at once but after a little time it starts to feel natural.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ADCT

Allan Del Cris Tolentino

Outsourcing/Offshoring, 11-50 employees

Less than 6 months

4.0
December 2024

“available at a good price”

Pros

Our team moved over to this web-based platform because it offers user friendly features and the pricing was affordable enough to make sense to management. It's also simple to customize the layout and handle small troubleshooting issues on our own which is a big improvement compared with the older system that usually required help from IT.

Cons

One thing I am still unsure about is whether it's an admin limitation or just something the app doesn't support yet but I really hope they add a round-robin assignment feature soon so tasks don't have to be assigned manually to each person. Notifications also don't have any sound.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

ET

Elijah Toney

Research, 1-10 employees

Less than a year

5.0
December 2024

“Helpful tool!”

Pros

Monday.com has been incredibly helpful for keeping work on track and making sure tasks actually get completed. The level of customization is a huge plus, all the way down to subgroups and subcategories. I also really appreciate being able to create custom labels so the setup matches my specific workflow.

Cons

The only downside that comes to mind is when copying a task, it sometimes struggles to bring over all of the subcategories too.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GFL

Georgia Frances Leybourne

Information Technology and Services, 101-500 employees

Less than a year

4.0
December 2024

“Does what it should”

Pros

The tool is easy to use. Plus it helped keep the team aligned and accountable and it gave us a clear way to organize and manage priorities.

Cons

Every now and then I ran into something the platform just wouldn't let me do, mostly on the management and oversight side rather than in day to day user tasks.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

RB

Rachel Brown

Business Supplies and Equipment, 1-10 employees

Less than a year

4.0
December 2024

“able to setup easily”

Pros

I must say the platform is simple and flexible enough to customize around exactly what we need.

Cons

Because it's such a large product, figuring out which section we actually needed to use at the beginning took a bit of time.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

DR

Donna Ryan

Information Services, 1-10 employees

Less than 6 months

4.0
December 2024

“Attachments work really well”

Pros

Uploading and submitting attachments is much more convenient with this software.

Cons

The interface still doesn't feel completely user friendly and it seems like it could be simplified further.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

LA

Luis Andrade

Machinery, 11-50 employees

Less than 6 months

4.0
December 2024

“Modern workspace”

Pros

Right away the platform looks modern, with a visually appealing layout that's simple to move around in. Tasks and workflows are presented in a clean organized way that helps cut down on mental clutter even for people who are just getting started with project management software. The task-based communication panels are also really useful and the real-time updates keep everyone aligned without constantly switching to other tools for project conversations.

Cons

One downside is that more advanced features, such as time tracking and deeper analytics, are only available on higher-priced plans. That pricing structure can hold back teams that need those capabilities but are working with limited budgets. Also, while the core features are approachable for beginners, getting comfortable with advanced automations and custom setups takes time which may mean extra training or more dependence on support materials.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7

MK

Mansi Kanojia

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0
December 2024

“pretty amazing tool”

Pros

One thing that really works well with monday.com is how simple it is to use and how clearly it helps keep work organized.

Cons

At times it can feel a bit overwhelming because there are so many features especially when you're just getting started.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MT

Mark Thomas

Telecommunications, 51-100 employees

Free Trial

4.0
December 2024

“decent templates for task tracking”

Pros

It is easy to use thanks to its strong task management tools and the wide selection of templates available right away.

Cons

I didn't see a lot of added value in the features that are supposed to set it apart from other competing platforms.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

9