Total 1437 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A
Anonymous

Not Specified, 500+ employees

4.0

Free Trial

Pros

Monday.com proved to be highly functional for our group of volunteers managing projects together.

Cons

We couldn't justify the cost even for the lowest tier considering similar products offer those functions for free.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

8

K
Kendall

Hospitality, 500+ employees

More than a year

4.0

Monday allows me to keep my daily tasks in order

Pros

Monday.com is my go-to app for all my marketing work. It's user-friendly and provides me with all the necessary tools customization options and adaptability I could ever need. Its seamless integration with various systems greatly facilitates team collaboration.

Cons

Although I haven't explored all of Monday's features yet it would be fantastic if the company provided weekly guidance on how to make the most of the offerings.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

N
Ntuthuko

Media Production, 1-10 employees

Less than a year

5.0

My Life Saver

Pros

The ease of use and accessibility along with the ability to track team productivity and stay on top of tasks are the standout features of Monday.com.

Cons

I like everything about Monday.com except for the inability to hold virtual meetings on the platform.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

G
Gabriel

Consumer Services, 1-10 employees

Less than 6 months

5.0

Great professional activity tracking tool

Pros

It's the optimal tool for daily and progressive team control offering a range of functions from basic to complex essential for effective management.

Cons

It would be desirable to have an option to save progress in a platform-independent file as it can be challenging to work offline without this feature.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

R
Ritu

Information Technology and Services, 500+ employees

More than a year

5.0

Awesome Product

Pros

The best part of Monday.com is its ability to streamline task management and promote efficient teamwork.

Cons

So far I haven't found anything to dislike about it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anne

Accounting, 500+ employees

More than a year

5.0

New Monday.com user

Pros

The dashboard is easily customizable and provides management with all the necessary elements to ensure smooth progress of projects.

Cons

Changing the status of a sub item doesn't automatically update the status of the main item requiring separate updates.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

L
Luke

Education Management, 101-500 employees

Less than 6 months

3.0

Monday.com

Pros

Monday.com boasts a clean and user-friendly interface making it simple to navigate and use even for first-time users.

Cons

Some users have mentioned that monday.com can be expensive especially for smaller teams or organizations. The pricing structure is tiered based on the number of users and required features.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

9

Functionality

6

S
Stanislaw

Financial Services, 500+ employees

Less than 6 months

5.0

Modern Project/Task management tool

Pros

Both the web and app versions of Monday.com work seamlessly and synchronize effortlessly. Its sleek and clean design enables quick information retrieval and its speed is impressive.

Cons

Occasionally I find myself unable to recall the specific steps to perform certain actions in Monday. It takes time to create a mental "map" of all the features. However this is a common challenge with complex user interfaces that have numerous features. Nevertheless I hope that with time navigation will become easier and more intuitive especially for new users.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

M
Mariluz

Education Management, 1-10 employees

Less than 6 months

5.0

Great tool

Pros

Monday.com helps me visualize and track my tasks as I work through them. It's incredibly helpful in breaking down large tasks into smaller manageable steps.

Cons

Honestly there's not much I dislike about monday.com.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

S
Shubham

Information Technology and Services, 500+ employees

Less than a year

4.0

Balance your projects with effective time management using Monday.com

Pros

The ability to manage multiple projects in one place using different workspaces is a major advantage. The color-coded and attractive user interface adds an interesting touch. Integration with third-party apps and the ability to import external calendars and tickets are valuable features. The inclusion of interactive graphs and clickable charts for data visualization is a fantastic innovation.

Cons

The pricing is dependent on licensed users which limits purchasing it only for top management to save costs preventing organizations from fully utilizing the software's potential. The user interface might seem overwhelming initially due to the extensive set of features. Leaders using monday.com would require training and hands-on sessions before effectively using the software.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

6

Functionality

8

A
Anonymous

Not Specified, 1-10 employees

More than a year

4.0

Great For Workflow management

Pros

I adore the capability to arrange and oversee tasks for my team.

Cons

It took a little time to adjust but once I did I fell in love with it.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

8

H
hatem

Accounting, 1-10 employees

More than a year

5.0

Task Management

Pros

It encompasses nearly all the features of other project management tools along with numerous unique components.

Cons

The only drawback is the challenge in dividing tasks.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 1-10 employees

Less than 6 months

4.0

Easy to use for multi-functional team

Pros

As a small team with diverse tasks in marketing engineering and design Monday.com has proven to be easier to use compared to other options and our engineers genuinely enjoy using it.

Cons

The dashboard is visually busy making it sometimes difficult to identify due tasks but overall the user interface is intuitive.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

S
Sofwane

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0

Comprehensive Website for Effective Project Portfolio Resource Management and Goal Setting

Pros

The website's efficient task management system is what stood out to me. Its user-friendly interface and powerful features made it incredibly simple for me to create assign and track tasks. The ability to set deadlines assign team members and prioritize tasks ensured clear communication and accountability. Moreover the collaborative capabilities of the website allowed for seamless teamwork with real-time updates file sharing and commenting. The timely notifications and reminders also played a significant role in keeping me on track and ensuring no task was overlooked. Overall this website's task management functionality was exceptional greatly enhancing my productivity and organization.

Cons

One downside of the Monday.com website is occasional lag and slow response times. While the platform offers impressive features there are instances where loading tasks and navigating between sections experience delays. These intermittent slowdowns disrupt workflow and cause frustration especially for time-sensitive projects. Improving website responsiveness speed and performance would greatly enhance the user experience. Despite this minor setback Monday.com remains an excellent website with a wide range of useful functionalities.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

E
Esteban

E-Learning, 1-10 employees

Less than a year

5.0

Monday's automations made our company flow much easier

Pros

The visual appeal and user-friendly interface make creating customized automations a breeze. Once you explore this feature and experience the seamless transition between boards your life becomes much easier! Overall it's a highly user-friendly platform that is self-explanatory. It also offers numerous integrations and online help for discovering new functionalities.

Cons

A potential drawback is that the sales CRM is a paid feature which differs from a formal CRM. Additionally some integrations like ConvertKit and PayPal are not yet available which was surprising.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

G
Galen

Non-Profit Organization Management, 51-100 employees

Less than a year

5.0

I LOVE this product!

Pros

Given the fast pace of things nowadays task management is crucial for everyone. Monday.com provides me with a quick and easy way to keep track of tasks not only for myself but also for my co-workers.

Cons

The process of cross-board linking could be more intuitive. However once understood it is a great feature that saves time by pre-populating information from other boards.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

MC
Melanie Catherine

E-Learning, 1-10 employees

Less than a year

5.0

Extremely user friendly that may assist with any process

Pros

The visual dashboards and easily understandable boards create an excellent user experience. I'm satisfied with the product's configuration options and communication tools as well as the various ways of visualizing project data which prove to be incredibly helpful.

Cons

Pricing can be relatively high and the mobile app has limited functionality.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

J
Josh

Printing, 1-10 employees

More than a year

5.0

Monday.com has been a game-changer for project management

Pros

I love the customization options available in Monday.com. We can configure our board to work exactly the way we need it to. Our board looks completely different from how other businesses use it because our needs are different. That's one of my favorite aspects since most project management software forces you to use it in a particular way. However with Monday.com we have the freedom to customize everything to suit our specific requirements.

Cons

While Monday.com is an excellent platform with a wide range of useful features there are a few aspects I would like to see improved. One of the main areas for enhancement is the availability of certain features. There are cases where the desired automation is not available but this can often be overcome by integrating Monday.com with Zapier. Additionally it would be beneficial to have more integrations and automations that work seamlessly with subitems. Another improvement would be the ability to have different groups within the same board each with distinct columns and unique functionalities. Lastly the option to use a mirrored column in an automation would greatly enhance the versatility of Monday.com. Overall while these improvements would enhance the platform's capabilities Monday.com remains an excellent choice for project management and collaboration.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

T
Taylor

Health, Wellness and Fitness, 101-500 employees

Less than 6 months

4.0

Stay on schedule with monday.com!

Pros

It excels in task management and time management which are vital when working remotely.

Cons

Initially the navigation can be a bit challenging to learn.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

B
Blake

Marketing and Advertising, 1-10 employees

More than a year

5.0

The best PM software for those who like simple complexity

Pros

The task management and project planning features are my absolute favorites about Monday.com. The simplicity of design and user experience is remarkable but don't be fooled. This software packs a powerful punch and can be tailored to fit any business structure project management style and communication style.

Cons

The customization options throughout the platform can be overwhelming. Some team members including clients spent too much time experimenting with options leading to delays in work. To address this I had to lock the templates we were using. The extensive onboarding process was also due to the abundance of customization options.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

10