Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

BE

Breanne Evans

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0
December 2024

“helps keep things organized”

Pros

Being able to set workflow stages for each to-do is really useful and helps keep everything organized the way I need it.

Cons

One thing I don't enjoy is getting sitewide notifications for to-dos that aren't even assigned to me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IK

imran khan

Computer Software, 1-10 employees

Less than a year

5.0
December 2024

“Useful templates”

Pros

There's a wide selection of free templates and the platform offers a very well-defined process for scheduling projects and keeping track of progress.

Cons

A few tools feel somewhat restrictive and the mobile app isn't as useful as the desktop version.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KK

Katie Knoefler

Construction, 500+ employees

Free Trial

5.0
December 2024

“Allows us to stay organized”

Pros

Using the program is very hassle free and it does a really good job of helping me stay organized and on top of my work.

Cons

I cannot point to anything I have not liked about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MG

Moran Geckt

Consumer Services, 51-100 employees

More than a year

5.0
December 2024

“Tracking done right”

Pros

Working with monday.com really shows what good teamwork should feel like because using it is genuinely enjoyable instead of feeling like a chore. It keeps things moving without interruptions when it comes to tracking deadlines, updating tasks and documenting notes. It's also very useful for connecting multiple separate projects through individual boards that keep each workflow organized. The integration with email and the main calendar has been especially valuable since it makes recurring tasks much easier to monitor and follow up on.

Cons

The support team is consistently available and the platform keeps improving through frequent updates and the addition of new features which makes workflow management feel even simpler. I also really like the color coded tables and charts since they make tracking progress and follow-up much more effective.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VJ

Vershley Joyejob

Computer Software, 1-10 employees

Less than a year

3.0
December 2024

“pretty cluttered navigation”

Pros

One thing that's really helpful is the automation setup. For example, when the status of a specific ticket changes, it can automatically move to another section and there are other automations like that as well.

Cons

Getting started can feel confusing because there are so many options and menus all over the place. It's also pretty easy to lose track of a ticket especially when there are multiple sections or categories to look through.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

5

Functionality

6

DO

David Otieno

Broadcast Media, 51-100 employees

Less than a year

5.0
December 2024

“user friendly workflow tracker”

Pros

Keeping track of progress and staying in touch with the team has become much more organized with this tool which really helps keep the workflow moving. It is also very easy to use so navigating and working with it is not a hassle.

Cons

It seems like a complete solution for everything I need and there really isn't anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

SL

Stephanie Lau

Professional Training & Coaching, 1-10 employees

Less than a year

4.0
November 2024

“setup was not a hassle”

Pros

It is easy to use and I liked how simple it was to sign up and immediately check the latest updates from the team.

Cons

The interface could use a bit more refinement. It looks clean and minimal but the overall layout and design didn't come across as modern or professional as I expected.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

BL

Bill Lai

Human Resources, 1-10 employees

Less than a year

5.0
November 2024

“a complete tool for sure”

Pros

Having one place for all our data, dashboards and team updates worked really well for us. It gave my team a central hub to keep everything organized and accessible.

Cons

To me it still looks more like a spreadsheet with extra features added on. It could be more engaging Overall and it would definitely benefit from having a bit more AI built into it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

7

AS

Adeniran Samson

Religious Institutions, 101-500 employees

More than a year

5.0
November 2024

“Top notch PPM”

Pros

When it comes to handling PPM, monday.com stands out as one of the most recognizable tools out there. It goes beyond basic task management by also including instant messaging, Kanban boards, Gantt charts, file sharing and collaboration features which makes it very complete for daily work.

Cons

I don't have anything negative to say especially since I use it every single day without issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

FS

Florian Solly

Design, 1-10 employees

Less than 6 months

4.0
November 2024

“Modern interface”

Pros

It comes with a modern looking interface and multiple display options that make project pages clear and organized. As a project management tool, it feels top notch and works really well for keeping everything visible at a glance.

Cons

Starting out as a solo user can feel a little pricey since there isn't a subscription option for just one member.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

PR

Patrick Reinders

Food Production, 500+ employees

Less than a year

4.0
November 2024

“Flexible views for teams”

Pros

Monday can be adapted really well to the needs of different teams and projects. I also really appreciate the different view options like Timeline, Kanban and Calendar because they make it much easier to keep track of projects and manage tasks efficiently.

Cons

The pricing plans can be a bit confusing since they are charged per user and paid plans require a minimum team size of three people.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

AM

Abby Morton

Retail, 11-50 employees

Less than 6 months

4.0
November 2024

“User friendly product”

Pros

The software is user friendly and accessing everything I needed was simple.

Cons

Using the app is easy Overall but a few parts were a little confusing especially when replying to other team members.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

GW

Geoffrey Wanjala

Farming, 51-100 employees

More than a year

5.0
November 2024

“feature packed software”

Pros

monday.com comes with a really wide set of features which saves me a lot of time because I hardly need to rely on outside apps or API integrations. The tools I use the most and appreciate most are the Gantt chart, Kanban board, collaboration features and its task and project management capabilities.

Cons

It handles everything I need without causing any issues or noticeable drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AN

Adam Nofsinger

Business Supplies and Equipment, 101-500 employees

Less than a year

5.0
November 2024

“Easy to learn and use”

Pros

It takes very little effort to use once you're in, plus the integrations and automations are simple to set up and use.

Cons

At the enterprise level it looks very expensive especially since features you'd normally expect from a cloud platform, like SSO and user provisioning, are locked behind an extra paywall. The interface also feels a bit bulky so if you're not working on a huge monitor, you end up doing a lot of scrolling.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

LK

Lucy Kirk

Computer Software, 500+ employees

More than a year

5.0
November 2024

“effective and user friendly”

Pros

The platform is very user friendly. Everything is good and it's simple to find your way around without much effort.

Cons

There are so many options available that it can tempt you to take on more than necessary. That can end up making things feel more complicated than they need to be.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

SS

Slindner Smith

Education Management, 101-500 employees

Less than a year

5.0
November 2024

“Good for recurring tasks”

Pros

One feature that really works well is the ability to set tasks to repeat automatically which helps keep recurring work on schedule without extra effort. The customizable colors and tags also make it much easier to organize tasks and projects visually so everything feels clearer and priorities stand out better.

Cons

Task dependencies feel a bit limited and they may not be advanced enough for more complex project planning.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

RD

Ryan Doerr

Management Consulting, 1-10 employees

Less than 6 months

4.0
November 2024

“User friendly setup”

Pros

Getting started with it is not a hassle and the overall user experience is simple to follow and understand.

Cons

It does feel somewhat limited when it comes to flexibility and functionality. We still have to rely on other platforms for file storage and the integrations feel more like basic links than true integrations.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

TH

Tori Hunt

Computer Software, 500+ employees

Less than a year

5.0
November 2024

“organized interface”

Pros

Its interface is well organized and it's very user friendly to work with.

Cons

At times it can look a bit cluttered but overall it's still been a very positive experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

AD

Ana D

Restaurants, 11-50 employees

Less than a year

3.0
November 2024

“limited setup help”

Pros

There are lots of different functions available, with detailed options that work well across multiple projects. It also comes with many really useful preset templates.

Cons

Support during the initial setup is pretty limited. You'll likely need an internal team to handle setting up all the channels since their team doesn't provide as much help as expected.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

4

Functionality

4

MD

Margaret Dobie

Consumer Services, 51-100 employees

Less than a year

5.0
November 2024

“Automations shine”

Pros

Really enjoying how the boards and calendars work together through automations. Being able to link docs, share boards with others and sort everything by date makes the whole setup very practical and organized.

Cons

The one thing I'd change is the archiving process for older boards since it could be handled in a much better way.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9