Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CF

Christian Flores

Banking, 1-10 employees

Less than a year

5.0
November 2024

“Quick setup”

Pros

It is fairly easy to use and the onboarding process felt quick and smooth from the very start.

Cons

Overall I enjoyed using the product and found it much better than competitors like Asana and Trello.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KH

KEVIN HOLMES

Information Technology and Services, 11-50 employees

Less than 6 months

4.0
November 2024

“geat experience overall”

Pros

The tool covers everything I need when it comes to automation, team collaboration and integrations.

Cons

Setting it up does take some time to learn but it ends up being worth the effort.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

MW

Marcus Webber

Marketing and Advertising, 101-500 employees

Less than a year

5.0
November 2024

“proven effective for us”

Pros

It's a really effective way to share information and data with colleagues especially when working together across projects.

Cons

The tool was a bit tricky at first when I started using it to collaborate on projects with coworkers. But after spending some time with it, I have come to see it as a really valuable tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

RA

Rachel Atherton

Education Management, 11-50 employees

Less than a year

4.0
November 2024

“Great tool for our team”

Pros

Tasks are assigned in a very organized way and I can also delegate work to others on my team while everyone stays updated on shared progress.

Cons

There really isn't much to complain about with this platform. It's user friendly and fits what I need very well.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

SW

Steve Wicks

Packaging and Containers, 11-50 employees

More than a year

5.0
November 2024

“Clear job tracking view”

Pros

You get a quick snapshot of every job's progress through a simple visual interface which makes it really convenient to see what's going on at a glance.

Cons

At the beginning the team was slowed down a bit by having to learn yet another software package.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

MAKK

MOHAMMED ADNAN KHAN KHAN

Construction, 11-50 employees

Less than a year

4.0
November 2024

“fit our team needs”

Pros

The custom workflows make it possible to organize work the way our team actually needs, instead of forcing us into a fixed process.

Cons

One thing still missing is stronger automated integration with software development tools.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

PE

Philippe EMSALEM

Management Consulting, 1-10 employees

More than a year

4.0
November 2024

“Clear dashboards”

Pros

Information is very easy to read, the dashboards are clear and simple to set up and the software seems very user friendly with a high level of customization.

Cons

The only downside is that calculated fields are missing in the version I currently have.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7

EE

Elizabeth Eden

Media Production, 11-50 employees

Less than a year

5.0
November 2024

“Staying connected anywhere”

Pros

Having the mobile app is the part I appreciate most because it keeps me connected with my team wherever I am, whether I have my laptop with me or not.

Cons

At the moment there isn't anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

AO

Anthony Onyiba

Religious Institutions, 101-500 employees

More than a year

5.0
November 2024

“provide all in one project control”

Pros

Everything I need is built into monday.com so I don't have to rely on outside apps or API integrations. I use its project management and task management tools every day, along with the collaboration features, Gantt charts and Kanban boards and having all of that in one place is incredibly useful.

Cons

Up to this point I have not run into any issues or noticeable flaws while using the software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

HL

Harry Lambert

Education Management, 1-10 employees

Less than 6 months

5.0
November 2024

“Outstanding live support”

Pros

Their live tech support is second to none so that's really impressive.

Cons

The plans aren't cheap and on top of the per-seat pricing some extra features still cost additional money.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

NC

Nicole Cau

Computer Software, 1-10 employees

Less than a year

5.0
November 2024

“Team collaboration done right”

Pros

Project and task management was the part I loved most. It gave me a clear way to organize and track the team's work and because of that, collaboration and communication improved with everyone involved.

Cons

I didn't notice any disadvantages while using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AKM

Andros Kyriacou Moyes

Marketing and Advertising, 101-500 employees

Less than 6 months

3.0
November 2024

“Custom workflows and good performance”

Pros

At its best monday.com works really well for project management. The interface is decent and the customizable workflows make it simple to keep track of tasks and see how the team is progressing. The app integrations are also a strong advantage and help keep different processes connected and more organized.

Cons

That said certain features can feel more complicated than they need to be for basic tasks and the pricing gets expensive, particularly for bigger teams. The mobile app also feels like it needs better functionality.

Rating Distribution

Ease of use

7

Value for money

3

Customer Support

3

Functionality

4

CA

Chinwe Abara

Arts and Crafts, 51-100 employees

More than a year

5.0
November 2024

“Reliable project tracking”

Pros

monday.com has been very effective for planning, managing and automatically tracking projects and tasks and it does all of that with barely any errors.

Cons

After more than six years of using it, I have hardly run into any issues at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DG

David Gavin

Marketing and Advertising, 101-500 employees

Less than a year

4.0
November 2024

“Task management gem”

Pros

When it comes to task management, this software is an absolute gem.

Cons

Its CRM features are a bit limited compared with some competing alternatives.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7

GY

Greg Young

Printing, 11-50 employees

Less than 6 months

3.0
November 2024

“Project visibility done right”

Pros

One thing that really helps is the visibility it gives both our internal team and external customer teams. It makes sharing project-specific information easy and keeps everyone on the same page.

Cons

Where we've had trouble is integrating it with the other systems we use in the business. Because of that getting a clear view of overall team resources across the 15 projects we're currently running at the same time isn't readily available. We know it can be done and we've even spoken with outside vendors for help but it hasn't been as easy as we expected.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

5

Functionality

7

CF

Chris Ford

Furniture, 1-10 employees

More than a year

5.0
November 2024

“Dependable tools for solo sales”

Pros

Monday offers really useful tools for someone working as a standalone sales rep. The interface is user friendly and simple to navigate so it doesn't take much effort to get comfortable with it.

Cons

I would have liked a better way to manage the sales funnel, although I was only using the free version.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

JC

jamal campbell

Information Technology and Services, 500+ employees

Free Trial

5.0
November 2024

“Engaging survey design”

Pros

A good mix of simple and thought-provoking questions made the whole experience genuinely enjoyable.

Cons

No cons to share as everything about this tool is amazing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PU

PRAKASH UPADHYAYA

Consumer Services, 11-50 employees

Less than 6 months

5.0
November 2024

“Modern dashboard that feels user friendly”

Pros

The dashboard has a modern look, is easy to use and is visually appealing overall.

Cons

Time tracking is only available with the Pro plan so that feature requires an upgrade.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

7

EC

Emmanuel CHERIGIE

Aviation & Aerospace, 500+ employees

More than a year

5.0
November 2024

“Connected workflows”

Pros

Setting up automation is very easy which saves a lot of time. It's also very simple to link information together and avoid duplicate data across the platform. Another really useful point is being able to edit connected information without having to open the board where that data originally sits. On top of that the modules available do a very efficient job of helping organize, analyze and present information in a clear way.

Cons

One thing that's missing is the ability to create unique, customizable IDs which is important if you want to use it for things like managing non conformities. There are paid third party apps that offer this but it really seems like it should be a built-in feature.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

FRT

Favio Ruiz Trelles

Construction, 51-100 employees

Less than a year

5.0
November 2024

“Fantastic team project coordination”

Pros

Using this tool with the team was a fantastic way to keep projects coordinated. It helped us stay current on everything, manage deadlines and due dates accurately and made sharing information with each other very simple.

Cons

Well the thing that took some time was getting everyone on the team to fully understand how to make the most of all its features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7