Christian Flores
Banking, 1-10 employees
Less than a year
“Quick setup”
Pros
It is fairly easy to use and the onboarding process felt quick and smooth from the very start.
Cons
Overall I enjoyed using the product and found it much better than competitors like Asana and Trello.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
KEVIN HOLMES
Information Technology and Services, 11-50 employees
Less than 6 months
“geat experience overall”
Pros
The tool covers everything I need when it comes to automation, team collaboration and integrations.
Cons
Setting it up does take some time to learn but it ends up being worth the effort.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
Marcus Webber
Marketing and Advertising, 101-500 employees
Less than a year
“proven effective for us”
Pros
It's a really effective way to share information and data with colleagues especially when working together across projects.
Cons
The tool was a bit tricky at first when I started using it to collaborate on projects with coworkers. But after spending some time with it, I have come to see it as a really valuable tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Rachel Atherton
Education Management, 11-50 employees
Less than a year
“Great tool for our team”
Pros
Tasks are assigned in a very organized way and I can also delegate work to others on my team while everyone stays updated on shared progress.
Cons
There really isn't much to complain about with this platform. It's user friendly and fits what I need very well.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Steve Wicks
Packaging and Containers, 11-50 employees
More than a year
“Clear job tracking view”
Pros
You get a quick snapshot of every job's progress through a simple visual interface which makes it really convenient to see what's going on at a glance.
Cons
At the beginning the team was slowed down a bit by having to learn yet another software package.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
MOHAMMED ADNAN KHAN KHAN
Construction, 11-50 employees
Less than a year
“fit our team needs”
Pros
The custom workflows make it possible to organize work the way our team actually needs, instead of forcing us into a fixed process.
Cons
One thing still missing is stronger automated integration with software development tools.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Philippe EMSALEM
Management Consulting, 1-10 employees
More than a year
“Clear dashboards”
Pros
Information is very easy to read, the dashboards are clear and simple to set up and the software seems very user friendly with a high level of customization.
Cons
The only downside is that calculated fields are missing in the version I currently have.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Elizabeth Eden
Media Production, 11-50 employees
Less than a year
“Staying connected anywhere”
Pros
Having the mobile app is the part I appreciate most because it keeps me connected with my team wherever I am, whether I have my laptop with me or not.
Cons
At the moment there isn't anything I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anthony Onyiba
Religious Institutions, 101-500 employees
More than a year
“provide all in one project control”
Pros
Everything I need is built into monday.com so I don't have to rely on outside apps or API integrations. I use its project management and task management tools every day, along with the collaboration features, Gantt charts and Kanban boards and having all of that in one place is incredibly useful.
Cons
Up to this point I have not run into any issues or noticeable flaws while using the software.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Harry Lambert
Education Management, 1-10 employees
Less than 6 months
“Outstanding live support”
Pros
Their live tech support is second to none so that's really impressive.
Cons
The plans aren't cheap and on top of the per-seat pricing some extra features still cost additional money.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Nicole Cau
Computer Software, 1-10 employees
Less than a year
“Team collaboration done right”
Pros
Project and task management was the part I loved most. It gave me a clear way to organize and track the team's work and because of that, collaboration and communication improved with everyone involved.
Cons
I didn't notice any disadvantages while using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Andros Kyriacou Moyes
Marketing and Advertising, 101-500 employees
Less than 6 months
“Custom workflows and good performance”
Pros
At its best monday.com works really well for project management. The interface is decent and the customizable workflows make it simple to keep track of tasks and see how the team is progressing. The app integrations are also a strong advantage and help keep different processes connected and more organized.
Cons
That said certain features can feel more complicated than they need to be for basic tasks and the pricing gets expensive, particularly for bigger teams. The mobile app also feels like it needs better functionality.
Rating Distribution
Ease of use
7
Value for money
3
Customer Support
3
Functionality
4
Chinwe Abara
Arts and Crafts, 51-100 employees
More than a year
“Reliable project tracking”
Pros
monday.com has been very effective for planning, managing and automatically tracking projects and tasks and it does all of that with barely any errors.
Cons
After more than six years of using it, I have hardly run into any issues at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David Gavin
Marketing and Advertising, 101-500 employees
Less than a year
“Task management gem”
Pros
When it comes to task management, this software is an absolute gem.
Cons
Its CRM features are a bit limited compared with some competing alternatives.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
7
Greg Young
Printing, 11-50 employees
Less than 6 months
“Project visibility done right”
Pros
One thing that really helps is the visibility it gives both our internal team and external customer teams. It makes sharing project-specific information easy and keeps everyone on the same page.
Cons
Where we've had trouble is integrating it with the other systems we use in the business. Because of that getting a clear view of overall team resources across the 15 projects we're currently running at the same time isn't readily available. We know it can be done and we've even spoken with outside vendors for help but it hasn't been as easy as we expected.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
5
Functionality
7
Chris Ford
Furniture, 1-10 employees
More than a year
“Dependable tools for solo sales”
Pros
Monday offers really useful tools for someone working as a standalone sales rep. The interface is user friendly and simple to navigate so it doesn't take much effort to get comfortable with it.
Cons
I would have liked a better way to manage the sales funnel, although I was only using the free version.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
jamal campbell
Information Technology and Services, 500+ employees
Free Trial
“Engaging survey design”
Pros
A good mix of simple and thought-provoking questions made the whole experience genuinely enjoyable.
Cons
No cons to share as everything about this tool is amazing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
PRAKASH UPADHYAYA
Consumer Services, 11-50 employees
Less than 6 months
“Modern dashboard that feels user friendly”
Pros
The dashboard has a modern look, is easy to use and is visually appealing overall.
Cons
Time tracking is only available with the Pro plan so that feature requires an upgrade.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
7
Emmanuel CHERIGIE
Aviation & Aerospace, 500+ employees
More than a year
“Connected workflows”
Pros
Setting up automation is very easy which saves a lot of time. It's also very simple to link information together and avoid duplicate data across the platform. Another really useful point is being able to edit connected information without having to open the board where that data originally sits. On top of that the modules available do a very efficient job of helping organize, analyze and present information in a clear way.
Cons
One thing that's missing is the ability to create unique, customizable IDs which is important if you want to use it for things like managing non conformities. There are paid third party apps that offer this but it really seems like it should be a built-in feature.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Favio Ruiz Trelles
Construction, 51-100 employees
Less than a year
“Fantastic team project coordination”
Pros
Using this tool with the team was a fantastic way to keep projects coordinated. It helped us stay current on everything, manage deadlines and due dates accurately and made sharing information with each other very simple.
Cons
Well the thing that took some time was getting everyone on the team to fully understand how to make the most of all its features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7