Total 1437 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A
Anonymous

Not Specified, 1-10 employees

More than a year

5.0

Best app for your business

Pros

Customer care is commendable and the application remains user-friendly.

Cons

The resources were somewhat perplexing but on the whole there were no substantial issues.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

9

Functionality

6

S
Stephen

Marketing and Advertising, 1-10 employees

Less than a year

5.0

The second web site tool I could not live without

Pros

Everything necessary for our organization is consolidated in one place facilitating the tracking of clients and monitoring their respective stages.

Cons

On occasion there is an overwhelming array of choices making it challenging to locate specific features.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

JA
Julius Adrian

Outsourcing/Offshoring, 101-500 employees

Less than a year

4.0

One of the most popular cloud based project management platform out there.

Pros

Monday boasts diverse functionalities and essential features.

Cons

There's room for improvement in the responsiveness of customer service.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

A
Anonymous

Not Specified, 500+ employees

4.0

Easy to use when working on a shared project calendar

Pros

The concept of ease of use coupled with the segregation of tasks among different team members each with designated deadlines adds an intriguing element to facilitating team collaboration.

Cons

Utilizing it for daily tasks on a smaller format is less enjoyable. While Outlook is user-friendly for daily task lists Monday.com does not offer the same experience.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

F
Francisco

Automotive, 500+ employees

More than a year

5.0

Comprehensive tool to organize decentralized teams and manage projects.

Pros

Monday.com's customization feature is a standout advantage offering an extensive range of templates to adapt to our organization's evolving demands. Paired with automations it becomes a powerful project management tool for our decentralized team handling both short- and long-term projects. Utilizing boards and Gantt charts we monitor team members' progress on individual tasks and broader milestones. Assigning tasks real-time communication and witnessing projects transition from "in progress" to "done" are immensely satisfying for everyone involved.

Cons

There are occasional failures with status updates and automation and the text widgets on boards designed to save automatically often require redoing notes/updates. Linking and coordinating can be challenging for complex projects with large dependencies. Although panels offer a partial remedy this aspect of the solution appears incomplete and awkward.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

S
sevval

Arts and Crafts, 1-10 employees

5.0

great to organize tasks and events

Pros

User-friendly with excellent organization and project management opportunities for weekly and monthly tasks.

Cons

Its ease of use is derived from its adaptability; additional features for improvement may not be necessary.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

More than a year

5.0

Workflow with monday.com

Pros

Recognizing unique team requirements Monday.com's flexibility and customization options enable seamless adaptation to virtually any workflow. Creating multiple boards for projects departments or clients and configuring them to match team preferences is straightforward.

Cons

Mobile App Limitations: The monday.com mobile app allows on-the-go project access but lacks certain functionalities available on the web version. Advanced customization options and automation settings may not be as easily accessible or fully supported on the mobile app.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S
Simran

Computer Software, 51-100 employees

Less than a year

5.0

Better than Excel or Worksheet

Pros

A visually intuitive interface with various easy-to-use options eliminating the need to learn formulas.

Cons

I did not come across anything unlikable.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

R
Rita

Computer Networking, 11-50 employees

More than a year

5.0

Streamline your workflow with monday.com

Pros

Intuitive and visually appealing Monday.com offers efficient task creation assignment and tracking. It provides customizable templates collaboration features like real-time updates and comments and exceptional customer support. Suitable for both startups and large businesses the platform ensures seamless communication and functionality.

Cons

The tool is straightforward and user-friendly. Business integration was fairly easy.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0

Nwabie's Monday review

Pros

Easy to download and use the attractive app sparks curiosity about its functionality.

Cons

It can be a bit complicated at times lacking simplicity in use.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

M
Michael

Non-Profit Organization Management, 1-10 employees

Less than 6 months

3.0

Poor name choice poorer product decisions

Pros

Straightforward task management for simple projects well-regarded by users.

Cons

The name causes confusion leading to unproductive misunderstandings. CRM requires manual input of everyone's name. Adding tasks from Outlook is not seamless necessitating manual entry. The Kanban/card view has only three columns: "do" "doing" and "done." Integrations for Outlook are offered by third parties for an additional fee.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

3

Functionality

3

FP
Francois Pascal

Internet, 1-10 employees

Less than a year

5.0

It's an excellent project management tool indispensable for star-ups.

Pros

A complete and user-friendly tool with a pleasant interface.

Cons

The pricing plan is not suitable for start-ups.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

10

NM
Nia Maria

Arts and Crafts, 1-10 employees

Less than 6 months

5.0

Taskflows made easy

Pros

Easy task tracking is crucial for complex projects and Monday.com excels in providing the necessary assistance earning my recommendation.

Cons

While it could be cheaper it's still worth every penny.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

LJ
Lena J

Information Services, 51-100 employees

Less than 6 months

5.0

A great platform to manage workflow

Pros

Key pros include ease of use customized boards for project visualization and seamless integration with Google Drive Trello or Slack. The ability to organize the dashboard based on project needs with views like Gantt calendar or Kanban enhances productivity.

Cons

There is little to dislike about Monday.com. However the price might discourage some users. The customization features for the mobile app need improvement for easy management of tasks.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

G
Gowtham

Media Production, 51-100 employees

More than a year

5.0

Monday.com

Pros

Easy task tracking on a daily basis with mobile support being a significant advantage.

Cons

Mobile app limitations: While Monday.com provides mobile apps for iOS and Android devices some users have mentioned that the mobile experience may not be as robust or feature-rich as the web version. This could be a drawback for users who frequently work on the go.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D
Dhanusha

Information Technology and Services, 101-500 employees

More than a year

5.0

Attractive Interface and Easy to use

Pros

The awesome dashboard connects colleagues effortlessly offering a customizable project management software that enhances team efficiency.

Cons

The plan price is higher but still for a large business it is worthy. For 1 or 3 users it provides a free plan with basic features.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

8

W
wesley

Writing and Editing, 1-10 employees

Less than a year

4.0

Mordern UIand highly customizable

Pros

Appreciation for the variety of templates and app automations highlighting the highly customizable modern UI.

Cons

Pricing and plans are a bit confusing. The 14-day trial is not long enough to figure out the product. Navigation options are inconsistent a bit too.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

LM
Luis Miguel

Telecommunications, 51-100 employees

More than a year

5.0

Great Solution from SMBs looking for a workflow solution

Pros

Integrated workflow application CRM and various layouts enhance versatility.

Cons

The lack of integration with 3rd party software.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

M
Missy

Events Services, 11-50 employees

Less than a year

5.0

Mondays aren't that bad with Monday.com

Pros

Love for the board customization options and multiple ways to view and sort items making Monday.com an essential tool for managing tasks and accountability within the team.

Cons

I do think that I wish I had a crash course in the application. Even like a 1-3 hour webinar would be great just going through the functions and capabilities.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

O
Olivia

Marketing and Advertising, 101-500 employees

5.0

Great!

Pros

A significant aid in workflow management suitable for a wide range of users.

Cons

I like everything. It was very easy to use and understand.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10