Hadassah Klein
Import and Export, 1-10 employees
Less than a year
“help us stay organized”
Pros
It keeps the company organized and up to date with everything.
Cons
I don't have any complaints at all. I am happy with everything about it and have not run into anything negative.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kay D
Marketing and Advertising, 51-100 employees
Less than 6 months
“Powerful workstream organization”
Pros
The workstream and task management tools are really convenient and make it much easier to stay organized.
Cons
Getting used to customizing dashboards can take a little time especially for new users or people who were only recently given access.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Andrea Stainbrook
Non-Profit Organization Management, 1-10 employees
More than a year
“Teamwide communication that clicks”
Pros
Communication between all associates and board members has been excellent. As work updates or changes from day to day, monday.com makes it simple to keep everyone aligned and on the same page.
Cons
The challenge I run into is getting everyone to actually use it consistently. Daily updates and communication are essential to our progress and I often have to keep reminding a few people to check this tool for important information they need to get their work done.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Joe Wilson
Hospitality, 11-50 employees
Less than a year
“Flexible task setup from day one”
Pros
Right from sign-in, setting up task management was quick and easy and it didn't take much time to get everything organized.
Cons
To me the free plan felt quite limited especially when it came to automations so that part was more restrictive than I expected.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Charles Limberg
Retail, 11-50 employees
Less than a year
“Organized crm”
Pros
The CRM felt really well organized and worked wonderfully. I also appreciated the vibrant colors throughout the platform.
Cons
Getting trained took a lot of hours because the software is so extensive that learning it takes time.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Juniper Clarke
E-Learning, 1-10 employees
More than a year
“Colorful boards keep teams aligned”
Pros
Using monday.com makes project management feel much more visual and engaging. The colorful boards were my favorite part and the customizable workflows along with the collaboration tools made it simple to track progress organize tasks and keep everyone on the same page.
Cons
There is a free plan available but it does come with limitations. To access the complete feature set, you'll need to move to a paid subscription so that's something budget-conscious users should keep in mind.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Peter Van Der Schans
Education Management, 51-100 employees
Less than 6 months
“Simple setup, limited depth”
Pros
Getting boards up and running is very easy and the basic automation features are simple to set up as well.
Cons
It falls short when it comes to more advanced automation workflows and the display options don't offer much detail.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
7
Kiran Sidhu
Health, Wellness and Fitness, 51-100 employees
Less than a year
“Convenient mobile workflow”
Pros
It is easy to use and the mobile app makes it really convenient to keep up with work on the go.
Cons
One issue I have run into is with the notifications as they can be inconsistent, where sometimes they come through and other times they don't.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Kirk Jeppesen
Construction, 11-50 employees
Less than a year
“Crew scheduling done right”
Pros
We mainly rely on it to schedule multiple crews.
Cons
there's nothing to complain about. It was simple to use and I'd definitely recommend it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michelle Bilbo
Non-Profit Organization Management, 101-500 employees
Less than 6 months
“Flexible project tracking”
Pros
I find it user friendly as it makes it much easier to stay on top of tickets and ongoing projects across a large organization and it offers enough customization to adapt to different team structures and workflows.
Cons
A few features don't feel completely user friendly At first although that may partly come down to my own learning curve. Outside of that, I really have not run into many downsides.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Nicky Highton
Marketing and Advertising, 101-500 employees
Less than a year
“Visual teamwork that delivers”
Pros
It is user friendly thanks to its highly visual project management setup. The customizable workflows and built-in collaboration tools make it flexible enough to fit different kinds of projects and industries which is a big plus for teams with varying needs.
Cons
Pricing can climb pretty quickly once you move into the higher-tier plans and when projects get more complex, it can feel a bit limited compared to other tools that offer more advanced features.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
7
Daria Iakymenko
Information Technology and Services, 500+ employees
Less than a year
“Effective automations”
Pros
Right away monday.com made it much easier to keep everything organized and follow progress without things slipping through the cracks. The boards are one of the best parts since they can be customized to fit whatever setup works best for your team. On top of that the automations save a ton of time and have been a real lifesaver when it comes to managing projects.
Cons
Getting started took a little effort because there are so many customization options so there was definitely a learning curve at the beginning while figuring out what fit our team best. It's also a bit frustrating that some of the more advanced features only come with the higher-tier plans especially if you're trying to stay within a budget.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Bikash Bhattrai
Information Technology and Services, 500+ employees
Less than a year
“Powerful collaboration”
Pros
The interface is really well designed which makes day to day work more manageable and it comes with plenty of useful features. The collaboration side is especially strong, with real-time updates, comments and notifications that help keep the whole team on the same page.
Cons
Integrations could definitely be better and the pricing feels a bit higher than the average market rate.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Samuel Ebosele
Retail, 101-500 employees
Less than a year
“Clean interface”
Pros
monday.com has a visually appealing interface and getting around the platform is very easy.
Cons
The pricing can get expensive for larger organizations.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Maria Jimenez
Hospital & Health Care, 51-100 employees
Less than a year
“Better team communication”
Pros
It has been really helpful for keeping communication clear and organized with my team members.
Cons
I honestly have not come across anything I dislike about it so far.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9
Merve Dizdaroglu
Computer Games, 1-10 employees
Less than 6 months
“user friendly workflow - review”
Pros
Using the application is very easy and the interface has a really creative look that makes it enjoyable to work with.
Cons
Well I have not run into any issues at all as I have liked everything about it so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Grace Dowling
Sports, 51-100 employees
Less than a year
“Quick visibility”
Pros
The colorful interface gives the platform a lively feel and the layout makes everything simple to spot and understand quickly.
Cons
Compared with some other tools I have used, the platform doesn't have as many built-in features and the workflow options feel more limited than I'd prefer.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
Vera Moreira
Consumer Services, 500+ employees
More than a year
“Workflow tracking powerhouse”
Pros
Monday.com has been excellent for building and tracking workflows. It's user friendly and makes it simple for us to stay on top of tasks and keep our team's work organized. At this point it's become one of the main tools we rely on every day.
Cons
The only thing that would make it even better is having more flexibility to change the layout so it fits the way we work best.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Michelle Yandle
Consumer Services, 1-10 employees
Less than 6 months
“Clean design”
Pros
It is a great tool because the interface is visually appealing and simple to navigate. The integrations are really useful too and they make it much easier for my team to stay organized and fit the platform into our daily workflow.
Cons
There's a bit of a learning curve in the beginning and it can feel overwhelming At first but it becomes much simpler once you get used to it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Ishwinder Singh
Government Administration, 11-50 employees
Free Trial
“Flexible marketing workflow”
Pros
What I enjoy most about monday.com is how well it supports marketing work and overall business operations.
Cons
The part I like least is handling sales order updates and similar work-related processes in it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9