Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

HK

Hadassah Klein

Import and Export, 1-10 employees

Less than a year

5.0
November 2024

“help us stay organized”

Pros

It keeps the company organized and up to date with everything.

Cons

I don't have any complaints at all. I am happy with everything about it and have not run into anything negative.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KD

Kay D

Marketing and Advertising, 51-100 employees

Less than 6 months

4.0
November 2024

“Powerful workstream organization”

Pros

The workstream and task management tools are really convenient and make it much easier to stay organized.

Cons

Getting used to customizing dashboards can take a little time especially for new users or people who were only recently given access.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

AS

Andrea Stainbrook

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
November 2024

“Teamwide communication that clicks”

Pros

Communication between all associates and board members has been excellent. As work updates or changes from day to day, monday.com makes it simple to keep everyone aligned and on the same page.

Cons

The challenge I run into is getting everyone to actually use it consistently. Daily updates and communication are essential to our progress and I often have to keep reminding a few people to check this tool for important information they need to get their work done.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

JW

Joe Wilson

Hospitality, 11-50 employees

Less than a year

5.0
November 2024

“Flexible task setup from day one”

Pros

Right from sign-in, setting up task management was quick and easy and it didn't take much time to get everything organized.

Cons

To me the free plan felt quite limited especially when it came to automations so that part was more restrictive than I expected.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

CL

Charles Limberg

Retail, 11-50 employees

Less than a year

5.0
November 2024

“Organized crm”

Pros

The CRM felt really well organized and worked wonderfully. I also appreciated the vibrant colors throughout the platform.

Cons

Getting trained took a lot of hours because the software is so extensive that learning it takes time.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

JC

Juniper Clarke

E-Learning, 1-10 employees

More than a year

5.0
November 2024

“Colorful boards keep teams aligned”

Pros

Using monday.com makes project management feel much more visual and engaging. The colorful boards were my favorite part and the customizable workflows along with the collaboration tools made it simple to track progress organize tasks and keep everyone on the same page.

Cons

There is a free plan available but it does come with limitations. To access the complete feature set, you'll need to move to a paid subscription so that's something budget-conscious users should keep in mind.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

PVDS

Peter Van Der Schans

Education Management, 51-100 employees

Less than 6 months

3.0
November 2024

“Simple setup, limited depth”

Pros

Getting boards up and running is very easy and the basic automation features are simple to set up as well.

Cons

It falls short when it comes to more advanced automation workflows and the display options don't offer much detail.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

7

KS

Kiran Sidhu

Health, Wellness and Fitness, 51-100 employees

Less than a year

4.0
November 2024

“Convenient mobile workflow”

Pros

It is easy to use and the mobile app makes it really convenient to keep up with work on the go.

Cons

One issue I have run into is with the notifications as they can be inconsistent, where sometimes they come through and other times they don't.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

KJ

Kirk Jeppesen

Construction, 11-50 employees

Less than a year

5.0
November 2024

“Crew scheduling done right”

Pros

We mainly rely on it to schedule multiple crews.

Cons

there's nothing to complain about. It was simple to use and I'd definitely recommend it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MB

Michelle Bilbo

Non-Profit Organization Management, 101-500 employees

Less than 6 months

4.0
November 2024

“Flexible project tracking”

Pros

I find it user friendly as it makes it much easier to stay on top of tickets and ongoing projects across a large organization and it offers enough customization to adapt to different team structures and workflows.

Cons

A few features don't feel completely user friendly At first although that may partly come down to my own learning curve. Outside of that, I really have not run into many downsides.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

NH

Nicky Highton

Marketing and Advertising, 101-500 employees

Less than a year

4.0
November 2024

“Visual teamwork that delivers”

Pros

It is user friendly thanks to its highly visual project management setup. The customizable workflows and built-in collaboration tools make it flexible enough to fit different kinds of projects and industries which is a big plus for teams with varying needs.

Cons

Pricing can climb pretty quickly once you move into the higher-tier plans and when projects get more complex, it can feel a bit limited compared to other tools that offer more advanced features.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

DI

Daria Iakymenko

Information Technology and Services, 500+ employees

Less than a year

5.0
November 2024

“Effective automations”

Pros

Right away monday.com made it much easier to keep everything organized and follow progress without things slipping through the cracks. The boards are one of the best parts since they can be customized to fit whatever setup works best for your team. On top of that the automations save a ton of time and have been a real lifesaver when it comes to managing projects.

Cons

Getting started took a little effort because there are so many customization options so there was definitely a learning curve at the beginning while figuring out what fit our team best. It's also a bit frustrating that some of the more advanced features only come with the higher-tier plans especially if you're trying to stay within a budget.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

BB

Bikash Bhattrai

Information Technology and Services, 500+ employees

Less than a year

4.0
November 2024

“Powerful collaboration”

Pros

The interface is really well designed which makes day to day work more manageable and it comes with plenty of useful features. The collaboration side is especially strong, with real-time updates, comments and notifications that help keep the whole team on the same page.

Cons

Integrations could definitely be better and the pricing feels a bit higher than the average market rate.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

SE

Samuel Ebosele

Retail, 101-500 employees

Less than a year

4.0
November 2024

“Clean interface”

Pros

monday.com has a visually appealing interface and getting around the platform is very easy.

Cons

The pricing can get expensive for larger organizations.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

MJ

Maria Jimenez

Hospital & Health Care, 51-100 employees

Less than a year

4.0
November 2024

“Better team communication”

Pros

It has been really helpful for keeping communication clear and organized with my team members.

Cons

I honestly have not come across anything I dislike about it so far.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

9

MD

Merve Dizdaroglu

Computer Games, 1-10 employees

Less than 6 months

5.0
November 2024

“user friendly workflow - review”

Pros

Using the application is very easy and the interface has a really creative look that makes it enjoyable to work with.

Cons

Well I have not run into any issues at all as I have liked everything about it so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

GD

Grace Dowling

Sports, 51-100 employees

Less than a year

4.0
November 2024

“Quick visibility”

Pros

The colorful interface gives the platform a lively feel and the layout makes everything simple to spot and understand quickly.

Cons

Compared with some other tools I have used, the platform doesn't have as many built-in features and the workflow options feel more limited than I'd prefer.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7

VM

Vera Moreira

Consumer Services, 500+ employees

More than a year

5.0
November 2024

“Workflow tracking powerhouse”

Pros

Monday.com has been excellent for building and tracking workflows. It's user friendly and makes it simple for us to stay on top of tasks and keep our team's work organized. At this point it's become one of the main tools we rely on every day.

Cons

The only thing that would make it even better is having more flexibility to change the layout so it fits the way we work best.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

MY

Michelle Yandle

Consumer Services, 1-10 employees

Less than 6 months

5.0
November 2024

“Clean design”

Pros

It is a great tool because the interface is visually appealing and simple to navigate. The integrations are really useful too and they make it much easier for my team to stay organized and fit the platform into our daily workflow.

Cons

There's a bit of a learning curve in the beginning and it can feel overwhelming At first but it becomes much simpler once you get used to it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

IS

Ishwinder Singh

Government Administration, 11-50 employees

Free Trial

5.0
November 2024

“Flexible marketing workflow”

Pros

What I enjoy most about monday.com is how well it supports marketing work and overall business operations.

Cons

The part I like least is handling sales order updates and similar work-related processes in it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9