Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

ST

Simon Thomas

Internet, 51-100 employees

Less than a year

5.0
November 2024

“Powerful data import”

Pros

Getting data into it is really easy and setting up a sheet doesn't take much effort. Once everything is in place, analyzing the data is also very convenient and useful.

Cons

I am still in the learning phase so I have not fully figured out all of its capabilities yet or the best way to discover everything it can do.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

AS

amit swami

Program Development, 101-500 employees

Less than a year

5.0
November 2024

“Product launch planning done right”

Pros

When our team was planning a product launch, monday.com helped us keep everything organized in one place. We were able to assign tasks, set deadlines and track everyone's progress on a single board which made it much easier to keep the whole team aligned and on schedule.

Cons

One downside is that the notifications can start to feel overwhelming especially when you're involved in several boards at the same time.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

CD

Christina Dilworth

Computer Games, 1-10 employees

Free Trial

5.0
November 2024

“user friendly setup to be fair”

Pros

I find it easy to use as I was able to use it without needing any help.

Cons

I really disliked the outages and the misleading information.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

SG

Shannon Gossard

Education Management, 51-100 employees

Less than a year

4.0
November 2024

“Powerful integrations”

Pros

Being able to connect monday.com with other platforms and handle ticketing in one place has been really useful. It works very well as a help desk while also helping manage other workflows across the team.

Cons

The document feature is extremely slow and frustrating to use because the lag is pretty terrible. The form feature in it is also lacking, although integrating it with Jotform helps compensate for that.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

CE

Cody Euliss

Retail, 51-100 employees

Less than a year

5.0
November 2024

“User friendly crm experience”

Pros

Compared with other CRM platforms, this program seems much easier and simpler to work with.

Cons

I still need more training to really understand how to use it to its full potential.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

OC

Owen Carter

Consumer Goods, 1-10 employees

Less than a year

5.0
November 2024

“Flexible hiring tracker”

Pros

Our HR team uses it as a flexible way to track job applicants and keep their progress and notes updated throughout the hiring process.

Cons

The initial setup can be pretty time-consuming if you want to configure everything properly the first time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PJ

Pius John

Religious Institutions, 101-500 employees

More than a year

5.0
November 2024

“really liked it”

Pros

The thing I really like about monday.com is that it combines comprehensive PPM capabilities with collaboration features and instant messaging tools all in one place.

Cons

I have not run into any issues using it for day to day project management and team collaboration.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

MC

Molly Clark

Financial Services, 1-10 employees

More than a year

4.0
November 2024

“Powerful dashboards”

Pros

One feature I really like is the dashboard especially being able to pull data from different boards and compare campaign performance in one place. Seeing everything visually makes it much easier to understand what's happening and decide what changes will have a positive impact. The AI chatbot has also been incredibly accurate, whether it's pointing me to the right resources or helping resolve an issue right away.

Cons

There are a ton of automations available which is useful but it can still take me a while to track down the exact one I need. At times it feels a bit like trial and error before I land on the right setup. That may just come down to me needing to spend more time learning how all of them work.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

8

CA

Cassie Arico

Civic & Social Organization, 11-50 employees

Less than a year

4.0
November 2024

“it is user friendly”

Pros

The platform is simple and using it doesn't take much effort. Training new employees on it is also fairly simple.

Cons

At times the software freezes which ends up causing delays.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

9

DA

Devon Asselin

Staffing and Recruiting, 11-50 employees

More than a year

5.0
November 2024

“perfect for us”

Pros

Getting started with it was quick and the level of customization it offers has been fantastic for our team. We've been able to scale our operations really well inside the platform and the automations have helped simplify a lot of our day to day processes. It's also made project management much more manageable by giving us a good way to collaborate with remote employees.

Cons

One frustration is that we have not been able to connect our CRM to it in all the ways we wanted. The integration options feel a bit limited, though that seems partly because our CRM, Crelate, is not very integration-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

KV

Kibamba Victor

Broadcast Media, 51-100 employees

More than a year

5.0
November 2024

“Fantastic task tracking for teams”

Pros

It's been an excellent tool for staying on top of work tasks and keeping collaboration organized.

Cons

It's a really valuable resource for our team and honestly there's nothing I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VJ

Vishal Jadhav

Consumer Services, 500+ employees

Less than a year

5.0
November 2024

“Powerful reporting for teams”

Pros

The reporting and analytics tools are a real highlight, giving teams a clear way to monitor performance, deadlines and overall project progress without much hassle.

Cons

At the same time the platform's flexibility can occasionally leave things feeling less structured which makes it easy to over-customize workflows.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

EV

Edison Villarama

Food & Beverages, 101-500 employees

Less than 6 months

4.0
November 2024

“Flexible workspace updates”

Pros

Working with modifications and adding extra folders feels user friendly which makes the overall experience better.

Cons

There are a few limitations but they're not a major problem since the core project and task management features are well covered.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

SH

Savannah Hall

Child Day Care Services, 51-100 employees

Less than a year

5.0
November 2024

“Organized workflows that deliver”

Pros

Since bringing this tool into our workflow, our organization has become much more structured. Using its features, we've been able to organize company processes which has really helped improve our overall day to day operations.

Cons

Up to this point I have not run into any real problems. Whenever something comes up, their support team has been quick to respond and helpful with clear information. Any trouble we've had has been due to user error rather than an issue with the software itself.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

CB

Clint Burson

Non-Profit Organization Management, 1-10 employees

Less than a year

4.0
November 2024

“Useful task tracking for teams”

Pros

Getting started with Monday.com didn't take long at all. I was able to learn the platform quickly and begin using it right away. Even after using it for a while, I am still coming across new features and it continues to be very helpful for managing tasks and projects in my day to day work. Since we're a nonprofit, the free account for up to 10 seats is a huge benefit. We're a small team so that setup works really well and allows everyone who wants access to use the platform.

Cons

One limitation for me is that I cannot create a private workspace on our current plan. Because of that, any boards I set up can be viewed by others on my team. I'd really prefer the option to keep certain boards private so I can separate personal items from work-related ones while still keeping everything in the same system.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

KH

Krystle Harrison

Construction, 51-100 employees

Less than 6 months

4.0
November 2024

“excellent tool”

Pros

Right away the interface is modern and user friendly. It works really well for smaller teams, offers excellent CRM integrations and the real-time reporting is a big plus.

Cons

If your team is much larger or you need more deeply detailed reporting, this platform may not be the best match.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

7

SW

Shane Watkins

Real Estate, 1-10 employees

Less than 6 months

5.0
November 2024

“Project tracking that just clicks”

Pros

Setting up tasks and keeping projects organized is really easy which makes the whole workflow much easier to manage.

Cons

The mobile app is not quite as easy to use as the desktop version.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

ZA

Zineb Azeddine

Research, 1-10 employees

Less than a year

5.0
November 2024

“Practical software”

Pros

A really nice app that's simple and quick to use and it helps save time.

Cons

To be honest I have nothing to share when it comes to cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AP

Aleksandra Przekazinska

Human Resources, 11-50 employees

Less than a year

5.0
November 2024

“Better organization every day”

Pros

One thing I like most about monday.com is how much more organized it makes my work feel.

Cons

At times it can feel a little overwhelming because there are so many features and options to sort through.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

MS

Matthew Sarradet

Consumer Electronics, 51-100 employees

Less than 6 months

5.0
November 2024

“Helpful gantt tracking”

Pros

The Gantt charts have been really useful for keeping track of labor time studies.

Cons

It can be frustrating that groups with subitems still cannot be moved when needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9