Simon Thomas
Internet, 51-100 employees
Less than a year
“Powerful data import”
Pros
Getting data into it is really easy and setting up a sheet doesn't take much effort. Once everything is in place, analyzing the data is also very convenient and useful.
Cons
I am still in the learning phase so I have not fully figured out all of its capabilities yet or the best way to discover everything it can do.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
amit swami
Program Development, 101-500 employees
Less than a year
“Product launch planning done right”
Pros
When our team was planning a product launch, monday.com helped us keep everything organized in one place. We were able to assign tasks, set deadlines and track everyone's progress on a single board which made it much easier to keep the whole team aligned and on schedule.
Cons
One downside is that the notifications can start to feel overwhelming especially when you're involved in several boards at the same time.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Christina Dilworth
Computer Games, 1-10 employees
Free Trial
“user friendly setup to be fair”
Pros
I find it easy to use as I was able to use it without needing any help.
Cons
I really disliked the outages and the misleading information.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Shannon Gossard
Education Management, 51-100 employees
Less than a year
“Powerful integrations”
Pros
Being able to connect monday.com with other platforms and handle ticketing in one place has been really useful. It works very well as a help desk while also helping manage other workflows across the team.
Cons
The document feature is extremely slow and frustrating to use because the lag is pretty terrible. The form feature in it is also lacking, although integrating it with Jotform helps compensate for that.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Cody Euliss
Retail, 51-100 employees
Less than a year
“User friendly crm experience”
Pros
Compared with other CRM platforms, this program seems much easier and simpler to work with.
Cons
I still need more training to really understand how to use it to its full potential.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Owen Carter
Consumer Goods, 1-10 employees
Less than a year
“Flexible hiring tracker”
Pros
Our HR team uses it as a flexible way to track job applicants and keep their progress and notes updated throughout the hiring process.
Cons
The initial setup can be pretty time-consuming if you want to configure everything properly the first time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pius John
Religious Institutions, 101-500 employees
More than a year
“really liked it”
Pros
The thing I really like about monday.com is that it combines comprehensive PPM capabilities with collaboration features and instant messaging tools all in one place.
Cons
I have not run into any issues using it for day to day project management and team collaboration.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Molly Clark
Financial Services, 1-10 employees
More than a year
“Powerful dashboards”
Pros
One feature I really like is the dashboard especially being able to pull data from different boards and compare campaign performance in one place. Seeing everything visually makes it much easier to understand what's happening and decide what changes will have a positive impact. The AI chatbot has also been incredibly accurate, whether it's pointing me to the right resources or helping resolve an issue right away.
Cons
There are a ton of automations available which is useful but it can still take me a while to track down the exact one I need. At times it feels a bit like trial and error before I land on the right setup. That may just come down to me needing to spend more time learning how all of them work.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
8
Cassie Arico
Civic & Social Organization, 11-50 employees
Less than a year
“it is user friendly”
Pros
The platform is simple and using it doesn't take much effort. Training new employees on it is also fairly simple.
Cons
At times the software freezes which ends up causing delays.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Devon Asselin
Staffing and Recruiting, 11-50 employees
More than a year
“perfect for us”
Pros
Getting started with it was quick and the level of customization it offers has been fantastic for our team. We've been able to scale our operations really well inside the platform and the automations have helped simplify a lot of our day to day processes. It's also made project management much more manageable by giving us a good way to collaborate with remote employees.
Cons
One frustration is that we have not been able to connect our CRM to it in all the ways we wanted. The integration options feel a bit limited, though that seems partly because our CRM, Crelate, is not very integration-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Kibamba Victor
Broadcast Media, 51-100 employees
More than a year
“Fantastic task tracking for teams”
Pros
It's been an excellent tool for staying on top of work tasks and keeping collaboration organized.
Cons
It's a really valuable resource for our team and honestly there's nothing I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vishal Jadhav
Consumer Services, 500+ employees
Less than a year
“Powerful reporting for teams”
Pros
The reporting and analytics tools are a real highlight, giving teams a clear way to monitor performance, deadlines and overall project progress without much hassle.
Cons
At the same time the platform's flexibility can occasionally leave things feeling less structured which makes it easy to over-customize workflows.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Edison Villarama
Food & Beverages, 101-500 employees
Less than 6 months
“Flexible workspace updates”
Pros
Working with modifications and adding extra folders feels user friendly which makes the overall experience better.
Cons
There are a few limitations but they're not a major problem since the core project and task management features are well covered.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Savannah Hall
Child Day Care Services, 51-100 employees
Less than a year
“Organized workflows that deliver”
Pros
Since bringing this tool into our workflow, our organization has become much more structured. Using its features, we've been able to organize company processes which has really helped improve our overall day to day operations.
Cons
Up to this point I have not run into any real problems. Whenever something comes up, their support team has been quick to respond and helpful with clear information. Any trouble we've had has been due to user error rather than an issue with the software itself.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Clint Burson
Non-Profit Organization Management, 1-10 employees
Less than a year
“Useful task tracking for teams”
Pros
Getting started with Monday.com didn't take long at all. I was able to learn the platform quickly and begin using it right away. Even after using it for a while, I am still coming across new features and it continues to be very helpful for managing tasks and projects in my day to day work. Since we're a nonprofit, the free account for up to 10 seats is a huge benefit. We're a small team so that setup works really well and allows everyone who wants access to use the platform.
Cons
One limitation for me is that I cannot create a private workspace on our current plan. Because of that, any boards I set up can be viewed by others on my team. I'd really prefer the option to keep certain boards private so I can separate personal items from work-related ones while still keeping everything in the same system.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Krystle Harrison
Construction, 51-100 employees
Less than 6 months
“excellent tool”
Pros
Right away the interface is modern and user friendly. It works really well for smaller teams, offers excellent CRM integrations and the real-time reporting is a big plus.
Cons
If your team is much larger or you need more deeply detailed reporting, this platform may not be the best match.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
7
Shane Watkins
Real Estate, 1-10 employees
Less than 6 months
“Project tracking that just clicks”
Pros
Setting up tasks and keeping projects organized is really easy which makes the whole workflow much easier to manage.
Cons
The mobile app is not quite as easy to use as the desktop version.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Zineb Azeddine
Research, 1-10 employees
Less than a year
“Practical software”
Pros
A really nice app that's simple and quick to use and it helps save time.
Cons
To be honest I have nothing to share when it comes to cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aleksandra Przekazinska
Human Resources, 11-50 employees
Less than a year
“Better organization every day”
Pros
One thing I like most about monday.com is how much more organized it makes my work feel.
Cons
At times it can feel a little overwhelming because there are so many features and options to sort through.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Matthew Sarradet
Consumer Electronics, 51-100 employees
Less than 6 months
“Helpful gantt tracking”
Pros
The Gantt charts have been really useful for keeping track of labor time studies.
Cons
It can be frustrating that groups with subitems still cannot be moved when needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9