Zoe Liang
Warehousing, 51-100 employees
Less than 6 months
“Excellent project tracking”
Pros
Keeping track of all active projects is very easy and it makes collaboration across departments, cross-functional teams and even vendors throughout the company much easier.
Cons
One nice thing is that it's simple to use, although it does take a bit of time and practice to really become an expert with it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Ashfak Kazi
Accounting, 500+ employees
Less than a year
“automation boost is a win”
Pros
Setting up the automation is very easy and doesn't require any coding which makes it simple to cut down on repetitive work and keep workflows running more efficiently.
Cons
There are a lot of notifications for different updates and that can start to feel overwhelming unless you customize them. At times users need to keep adjusting the notification settings so they don't get flooded.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Tom Hutchison
Marketing and Advertising, 101-500 employees
More than a year
“Powerful customization product”
Pros
The wide range of features and customization options is fantastic!
Cons
Sub-items create issues when pulling MI data through and that has really limited a lot of the more advanced project management setups we could have built.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Adrianna Thompson
Hospitality, 1-10 employees
Less than a year
“Versatile daily teamwork hub”
Pros
Across the team we were able to rely on it every day for a lot of different tasks, including reporting, time tracking, notes, meetings and staying engaged with employees.
Cons
The available business plan options didn't include every service we needed.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Susan Krupitzer
Real Estate, 11-50 employees
Less than 6 months
“Task tracking that delivers”
Pros
Keeping everything organized and staying on top of tasks is where monday.com really shines.
Cons
One thing I'd love to see improved is how sub-item tabs work. Changing them on one board currently updates them across all boards and that feels limiting. Since I track different kinds of items, it would be much better to have board-specific customization instead of having the same change forced everywhere.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Information Technology and Services, 101-500 employees
Less than a year
“Powerful boards for teamwork”
Pros
Monday.com has been a fantastic platform for keeping projects organized without a lot of hassle. Being able to map everything out on boards, monitor progress clearly and work with my team in real time has made day to day collaboration much better.
Cons
The part that really bothers me is the pricing. It works well for smaller teams but once the team starts expanding, the cost can climb pretty quickly.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8
Sitav Elturan
Events Services, 1-10 employees
Less than 6 months
“better than I expected”
Pros
Jumping into it for a freelance project, I had to pick it up fast and it turned out to be much easier than I expected. Learning the platform was really simple which made getting started right away a lot less stressful.
Cons
I do not have many complaints. It was very user friendly especially since I needed to learn it quickly for work and that part went better than expected. The collaboration features were also a big plus and it works very well for teams and organizations, not just for someone using it on their own.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Moin Khan
Human Resources, 500+ employees
Less than a year
“Has so many automations”
Pros
Monday.com offers a highly customizable workflow which makes it very flexible for different needs. It also comes with plenty of automation features that help cut down on manual work.
Cons
It does get a little expensive once you need the more advanced features but Aside from that it's been good.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Alexandra Nott
Management Consulting, 11-50 employees
More than a year
“Powerful workflow”
Pros
After more than seven years of using monday.com, it has been an outstanding tool for planning, tracking and managing tasks especially with its workflow automation. On top of that the instant messaging, collaboration and live chat features really improve real-time communication.
Cons
I honestly have not come across any flaws while using this tool.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Grace Njoroge
Religious Institutions, 101-500 employees
More than a year
“boosts ROI”
Pros
monday.com has really helped simplify project portfolio management and the workflow automation has made a noticeable difference in productivity and overall performance. It saves time, keeps things moving and has delivered strong ROI for us.
Cons
No issues to report from my side and it's something I use every day without any problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
7
Mariia Kiiashko
Computer Software, 500+ employees
Less than 6 months
“Effective collaboration tool”
Pros
The interface is simple and quick to pick up which really helps people start using the product without much friction. Using boards built from intake forms also makes collaboration much more efficient and gives everyone better visibility into the work.
Cons
The board hierarchy can feel a little confusing At first but it becomes much clearer and easier to follow the more time you spend using the tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hannah Drechsel
Financial Services, 101-500 employees
Less than a year
“pretty decent software”
Pros
Monday.com has been fantastic for staying organized and the Forms feature is something I really enjoy using.
Cons
I don't have any complaints. It is very user friendly and simple.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joran Berkhout
Apparel & Fashion, 1-10 employees
Free Trial
“great value for price”
Pros
Using the site is very easy and it's simple to work with while still offering great value.
Cons
It would be even better if the website supported a wider range of languages.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
John Jibrin
Arts and Crafts, 51-100 employees
More than a year
“Productive planning anywhere”
Pros
At work monday.com is part of my daily routine and it really helps boost productivity. Having the mobile app is a big plus because it lets me keep working even when I am away from my desk.
Cons
I have not run into any issues at all while using it for planning, tracking and managing projects and tasks.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Connor Ashby
Hospital & Health Care, 101-500 employees
Less than a year
“Allow us to stay aligned”
Pros
One thing that really stands out is how easy it is to use which makes staying on top of projects feel much less stressful. It's flexible enough to set up the way you want, whether that means tracking deadlines, assigning tasks or organizing work in a way that fits your team. The built-in commenting and tagging features also make communication really convenient and it integrates well with other apps we already rely on. On top of that the mobile app makes it easy to keep tabs on everything no matter where you are.
Cons
A downside is that the customization, while definitely helpful, can feel like a lot to manage At first especially when you're putting together a new project from scratch. On top of that some of the more advanced options, like automations and certain integrations, are only available on the more expensive plans which can be a drawback for smaller teams trying to stay within budget.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Beth Shulman
Retail, 1-10 employees
Less than a year
“Shared workspace that keeps us aligned”
Pros
Working in this workspace with colleagues is very easy and it gives us one reliable place where everyone can stay on the same page and refer back to the same information.
Cons
At times the interface seems a little confusing. For example, there's no option to drag information downward and having that ability on our boards would be really helpful.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Mohammad Habibi
Financial Services, 11-50 employees
Less than 6 months
“pretty awkward!!!”
Pros
The interface looked visually appealing and was simple to navigate.
Cons
Access felt really unclear and managing work through it was difficult and frustrating.
Rating Distribution
Ease of use
1
Value for money
3
Customer Support
5
Functionality
4
Daniel Koo
Real Estate, 11-50 employees
Free Trial
“Well organized task setup”
Pros
Everything was set up clearly, with tasks neatly arranged and organized in a simple way.
Cons
I just wish there were more design options and that the layout felt a little less condensed.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Zakaria Mairami
Management Consulting, 11-50 employees
More than a year
“All in one teamwork powerhouse”
Pros
It's been more than six years since I started using monday.com at my previous company as a Senior Account and it has consistently helped me save time. Having collaboration, instant messaging, project management, time tracking and everything else in one place has made day to day work much more efficient.
Cons
everything has worked perfectly well for me while using it and I have not noticed any bugs at this point.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Chi Thike
Financial Services, 101-500 employees
More than a year
“Strong fit for content planning”
Pros
monday.com works really well for managing projects and building an editorial calendar for our marketing and communications team.
Cons
It would be much more useful if the standard subscription included additional levels of subitems.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7