Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

ZL

Zoe Liang

Warehousing, 51-100 employees

Less than 6 months

5.0
November 2024

“Excellent project tracking”

Pros

Keeping track of all active projects is very easy and it makes collaboration across departments, cross-functional teams and even vendors throughout the company much easier.

Cons

One nice thing is that it's simple to use, although it does take a bit of time and practice to really become an expert with it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

AK

Ashfak Kazi

Accounting, 500+ employees

Less than a year

5.0
November 2024

“automation boost is a win”

Pros

Setting up the automation is very easy and doesn't require any coding which makes it simple to cut down on repetitive work and keep workflows running more efficiently.

Cons

There are a lot of notifications for different updates and that can start to feel overwhelming unless you customize them. At times users need to keep adjusting the notification settings so they don't get flooded.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

TH

Tom Hutchison

Marketing and Advertising, 101-500 employees

More than a year

5.0
November 2024

“Powerful customization product”

Pros

The wide range of features and customization options is fantastic!

Cons

Sub-items create issues when pulling MI data through and that has really limited a lot of the more advanced project management setups we could have built.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

AT

Adrianna Thompson

Hospitality, 1-10 employees

Less than a year

4.0
November 2024

“Versatile daily teamwork hub”

Pros

Across the team we were able to rely on it every day for a lot of different tasks, including reporting, time tracking, notes, meetings and staying engaged with employees.

Cons

The available business plan options didn't include every service we needed.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

9

SK

Susan Krupitzer

Real Estate, 11-50 employees

Less than 6 months

5.0
November 2024

“Task tracking that delivers”

Pros

Keeping everything organized and staying on top of tasks is where monday.com really shines.

Cons

One thing I'd love to see improved is how sub-item tabs work. Changing them on one board currently updates them across all boards and that feels limiting. Since I track different kinds of items, it would be much better to have board-specific customization instead of having the same change forced everywhere.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Information Technology and Services, 101-500 employees

Less than a year

4.0
October 2024

“Powerful boards for teamwork”

Pros

Monday.com has been a fantastic platform for keeping projects organized without a lot of hassle. Being able to map everything out on boards, monitor progress clearly and work with my team in real time has made day to day collaboration much better.

Cons

The part that really bothers me is the pricing. It works well for smaller teams but once the team starts expanding, the cost can climb pretty quickly.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

8

SE

Sitav Elturan

Events Services, 1-10 employees

Less than 6 months

5.0
October 2024

“better than I expected”

Pros

Jumping into it for a freelance project, I had to pick it up fast and it turned out to be much easier than I expected. Learning the platform was really simple which made getting started right away a lot less stressful.

Cons

I do not have many complaints. It was very user friendly especially since I needed to learn it quickly for work and that part went better than expected. The collaboration features were also a big plus and it works very well for teams and organizations, not just for someone using it on their own.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MK

Moin Khan

Human Resources, 500+ employees

Less than a year

4.0
October 2024

“Has so many automations”

Pros

Monday.com offers a highly customizable workflow which makes it very flexible for different needs. It also comes with plenty of automation features that help cut down on manual work.

Cons

It does get a little expensive once you need the more advanced features but Aside from that it's been good.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

AN

Alexandra Nott

Management Consulting, 11-50 employees

More than a year

5.0
October 2024

“Powerful workflow”

Pros

After more than seven years of using monday.com, it has been an outstanding tool for planning, tracking and managing tasks especially with its workflow automation. On top of that the instant messaging, collaboration and live chat features really improve real-time communication.

Cons

I honestly have not come across any flaws while using this tool.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

GN

Grace Njoroge

Religious Institutions, 101-500 employees

More than a year

5.0
October 2024

“boosts ROI”

Pros

monday.com has really helped simplify project portfolio management and the workflow automation has made a noticeable difference in productivity and overall performance. It saves time, keeps things moving and has delivered strong ROI for us.

Cons

No issues to report from my side and it's something I use every day without any problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

7

MK

Mariia Kiiashko

Computer Software, 500+ employees

Less than 6 months

5.0
October 2024

“Effective collaboration tool”

Pros

The interface is simple and quick to pick up which really helps people start using the product without much friction. Using boards built from intake forms also makes collaboration much more efficient and gives everyone better visibility into the work.

Cons

The board hierarchy can feel a little confusing At first but it becomes much clearer and easier to follow the more time you spend using the tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HD

Hannah Drechsel

Financial Services, 101-500 employees

Less than a year

5.0
October 2024

“pretty decent software”

Pros

Monday.com has been fantastic for staying organized and the Forms feature is something I really enjoy using.

Cons

I don't have any complaints. It is very user friendly and simple.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JB

Joran Berkhout

Apparel & Fashion, 1-10 employees

Free Trial

4.0
October 2024

“great value for price”

Pros

Using the site is very easy and it's simple to work with while still offering great value.

Cons

It would be even better if the website supported a wider range of languages.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

JJ

John Jibrin

Arts and Crafts, 51-100 employees

More than a year

5.0
October 2024

“Productive planning anywhere”

Pros

At work monday.com is part of my daily routine and it really helps boost productivity. Having the mobile app is a big plus because it lets me keep working even when I am away from my desk.

Cons

I have not run into any issues at all while using it for planning, tracking and managing projects and tasks.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

CA

Connor Ashby

Hospital & Health Care, 101-500 employees

Less than a year

4.0
October 2024

“Allow us to stay aligned”

Pros

One thing that really stands out is how easy it is to use which makes staying on top of projects feel much less stressful. It's flexible enough to set up the way you want, whether that means tracking deadlines, assigning tasks or organizing work in a way that fits your team. The built-in commenting and tagging features also make communication really convenient and it integrates well with other apps we already rely on. On top of that the mobile app makes it easy to keep tabs on everything no matter where you are.

Cons

A downside is that the customization, while definitely helpful, can feel like a lot to manage At first especially when you're putting together a new project from scratch. On top of that some of the more advanced options, like automations and certain integrations, are only available on the more expensive plans which can be a drawback for smaller teams trying to stay within budget.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

BS

Beth Shulman

Retail, 1-10 employees

Less than a year

4.0
October 2024

“Shared workspace that keeps us aligned”

Pros

Working in this workspace with colleagues is very easy and it gives us one reliable place where everyone can stay on the same page and refer back to the same information.

Cons

At times the interface seems a little confusing. For example, there's no option to drag information downward and having that ability on our boards would be really helpful.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

MH

Mohammad Habibi

Financial Services, 11-50 employees

Less than 6 months

2.0
October 2024

“pretty awkward!!!”

Pros

The interface looked visually appealing and was simple to navigate.

Cons

Access felt really unclear and managing work through it was difficult and frustrating.

Rating Distribution

Ease of use

1

Value for money

3

Customer Support

5

Functionality

4

DK

Daniel Koo

Real Estate, 11-50 employees

Free Trial

5.0
October 2024

“Well organized task setup”

Pros

Everything was set up clearly, with tasks neatly arranged and organized in a simple way.

Cons

I just wish there were more design options and that the layout felt a little less condensed.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

ZM

Zakaria Mairami

Management Consulting, 11-50 employees

More than a year

5.0
October 2024

“All in one teamwork powerhouse”

Pros

It's been more than six years since I started using monday.com at my previous company as a Senior Account and it has consistently helped me save time. Having collaboration, instant messaging, project management, time tracking and everything else in one place has made day to day work much more efficient.

Cons

everything has worked perfectly well for me while using it and I have not noticed any bugs at this point.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

CT

Chi Thike

Financial Services, 101-500 employees

More than a year

4.0
October 2024

“Strong fit for content planning”

Pros

monday.com works really well for managing projects and building an editorial calendar for our marketing and communications team.

Cons

It would be much more useful if the standard subscription included additional levels of subitems.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7