Total 1437 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars6%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Ashen
Information Technology and Services, 101-500 employees
Less than a year
“Work Made Easy
Pros
It lacks features such as Gantt charts and critical path analysis.
Cons
Key features like Gantt charts and critical path analysis are noticeably absent.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
10
Roberto
Information Technology and Services, 500+ employees
More than a year
“A powerful & complete tool
Pros
Presently I have no drawbacks to share.
Cons
Currently I don't have any negative aspects to highlight.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
mohammed
Automotive, 11-50 employees
Less than 6 months
“Very good at managing teams
Pros
There is a need for expansion to reach more users.
Cons
Expansion is required to cater to a broader user base.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than 6 months
“Decent Platform for Project Management
Pros
Monday.com can be pricier than competitors especially for larger teams. Learning may be challenging particularly for those unfamiliar with project management systems. While a free edition exists it has limitations in terms of users and customization.
Cons
Monday.com can be costlier than competitors especially for larger teams. Learning curves may pose challenges particularly for those new to project management systems. While a free edition exists it has limitations on users and customization.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
6
Functionality
6
Lukasz
Music, 1-10 employees
Less than a year
“Good tool to stay informed about team progresss
Pros
At times the software seems overly detailed on specific workflows or lacks certain functionalities.
Cons
Periodically the platform's detailed focus on a specific workflow might be overwhelming lacking certain functionalities.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
4
Anonymous
Not Specified, 500+ employees
Less than 6 months
“monday.com
Pros
Although I rarely use payroll features they seem promising.
Cons
While I don't use the payroll feature frequently it appears promising.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Aaron
Non-Profit Organization Management, 101-500 employees
More than a year
“Try it! They made this software with users in mind.
Pros
Some users faced difficulties during setup but it could be more attributed to their challenges than the software's.
Cons
Some users faced challenges during setup often tied to individual issues rather than the software itself.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Clalsen
Alternative Medicine, 1-10 employees
Less than 6 months
“Monday.com is amazing
Pros
Occasional slowdowns in website performance.
Cons
The website encounters occasional slowness.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Janice
Events Services, 2 - 10 employees
“All-in-One Solution for CRM and Task Management
Pros
Monday.com is an essential tool for our event services business. It offers a wide range of customizable features that can be tailored to our specific needs, enabling efficient management of tasks, projects, and deadlines. The user-friendly interface and constant updates from Monday.com contribute to an organized and productive workflow. The excellent customer support and accessibility through the mobile app further enhance the experience.
Cons
While Monday.com offers great coding and automation options, the sheer number of possibilities can make it challenging to find the right automation for specific ideas. It would be beneficial for Monday.com to have dedicated experts who can provide support and supplemental training to users. This would greatly enhance the user experience and differentiate Monday.com from its competitors.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Danielle
Education Management, 1-10 employees
Less than 6 months
“Great for workflow management
Pros
Initial difficulty integrating with Slack and a learning curve for tasks like creating subcategories.
Cons
Initial struggles with Slack integration and understanding features like creating subcategories were overcome with time and familiarity resulting in ease of use.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Javier
Marketing and Advertising, 101-500 employees
Less than a year
“Great app to control and assign tasks
Pros
Notifications can be too frequent as project deadlines approach.
Cons
Notifications increase in frequency as project deadlines approach.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
9
Functionality
6
Jessy
Information Technology and Services, 51-100 employees
More than a year
“My personal review for monday.com
Pros
Concerns about the lack of UI adjustability and time-consuming data entry.
Cons
Concerns exist about the lack of UI adjustability. The drag-and-drop interface feels limiting and challenging to customize for unique needs perceived as time-consuming for data entry.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Ashley
Professional Training & Coaching, 1-10 employees
“Great tool
Pros
The absence of built-in chat limited data exporting no offline capabilities and high costs for small businesses are noted.
Cons
Drawbacks include the absence of built-in chat limited data exporting no offline capabilities and costs considered high for small businesses.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
10
Neta
Civic & Social Organization, 11-50 employees
More than a year
“Upgrade Your Results
Pros
Viewing access issues for project team managers without user accounts.
Cons
Accessibility issues arise for project team managers without a user account.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
kesia
Broadcast Media, 1-10 employees
Less than 6 months
“monday.com is the best
Pros
Alerts functionality needs improvement; occasional app crashes may be due to bugs.
Cons
Alerts functionality needs improvement with occasional app crashes possibly caused by bugs.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than a year
“Monday.com for students
Pros
Monday.com might be considered more expensive by some college students compared to alternative project management software especially for larger student teams.
Cons
College students may find Monday.com comparatively pricier particularly for larger student teams.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
9
Functionality
8
Cesar
Accounting, 1-10 employees
“Solid project management platform with intuitive interface but high pricing and limited customizati
Pros
The main downside is the pricing which can be high compared to other similar tools along with limited customization for specific user needs.
Cons
Monday.com's pricing and limited customization capabilities may pose challenges for users with specific needs.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
6
Functionality
4
Akshay
Marketing and Advertising, 101-500 employees
Less than 6 months
“Monday - Flexible collaborative scalable project management platform
Pros
Challenges include pricing a learning curve and limited customization options. Integration with tools like Slack Google Drive and Zoom is highlighted.
Cons
Concerns include pricing learning curve and limited customization options. Integration with various tools like Slack Google Drive and Zoom facilitates comprehensive project management.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Carolina
Judiciary, 1-10 employees
Less than a year
“Monday It is an amazing platform for organizing and extracting data.
Pros
Initial email frequency during onboarding was excessive and somewhat bothersome.
Cons
Initial email overload is perceived as aggressive and repetitive.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Venita
Public Relations and Communications, 1-10 employees
More than a year
“LOVE this product and it just keeps getting better!
Pros
Locating archived or deleted tasks can be challenging but once found accessing and reviewing files is straightforward. Faster response times for support are desired for quicker issue resolution.
Cons
Locating archived or deleted tasks proves challenging due to buried features requiring time to search. Once found accessing and reviewing files is effortless simplifying task restoration.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10