Total 1437 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A

Ashen

Information Technology and Services, 101-500 employees

Less than a year

4.0
May 2023

Work Made Easy

Pros

It lacks features such as Gantt charts and critical path analysis.

Cons

Key features like Gantt charts and critical path analysis are noticeably absent.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

10

R

Roberto

Information Technology and Services, 500+ employees

More than a year

5.0
May 2023

A powerful & complete tool

Pros

Presently I have no drawbacks to share.

Cons

Currently I don't have any negative aspects to highlight.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M

mohammed

Automotive, 11-50 employees

Less than 6 months

4.0
May 2023

Very good at managing teams

Pros

There is a need for expansion to reach more users.

Cons

Expansion is required to cater to a broader user base.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

4.0
May 2023

Decent Platform for Project Management

Pros

Monday.com can be pricier than competitors especially for larger teams. Learning may be challenging particularly for those unfamiliar with project management systems. While a free edition exists it has limitations in terms of users and customization.

Cons

Monday.com can be costlier than competitors especially for larger teams. Learning curves may pose challenges particularly for those new to project management systems. While a free edition exists it has limitations on users and customization.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

6

Functionality

6

L

Lukasz

Music, 1-10 employees

Less than a year

5.0
May 2023

Good tool to stay informed about team progresss

Pros

At times the software seems overly detailed on specific workflows or lacks certain functionalities.

Cons

Periodically the platform's detailed focus on a specific workflow might be overwhelming lacking certain functionalities.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

4

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0
May 2023

monday.com

Pros

Although I rarely use payroll features they seem promising.

Cons

While I don't use the payroll feature frequently it appears promising.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Aaron

Non-Profit Organization Management, 101-500 employees

More than a year

5.0
May 2023

Try it! They made this software with users in mind.

Pros

Some users faced difficulties during setup but it could be more attributed to their challenges than the software's.

Cons

Some users faced challenges during setup often tied to individual issues rather than the software itself.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

C

Clalsen

Alternative Medicine, 1-10 employees

Less than 6 months

5.0
May 2023

Monday.com is amazing

Pros

Occasional slowdowns in website performance.

Cons

The website encounters occasional slowness.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J

Janice

Events Services, 2 - 10 employees

5.0
April 2023

All-in-One Solution for CRM and Task Management

Pros

Monday.com is an essential tool for our event services business. It offers a wide range of customizable features that can be tailored to our specific needs, enabling efficient management of tasks, projects, and deadlines. The user-friendly interface and constant updates from Monday.com contribute to an organized and productive workflow. The excellent customer support and accessibility through the mobile app further enhance the experience.

Cons

While Monday.com offers great coding and automation options, the sheer number of possibilities can make it challenging to find the right automation for specific ideas. It would be beneficial for Monday.com to have dedicated experts who can provide support and supplemental training to users. This would greatly enhance the user experience and differentiate Monday.com from its competitors.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

D

Danielle

Education Management, 1-10 employees

Less than 6 months

5.0
April 2023

Great for workflow management

Pros

Initial difficulty integrating with Slack and a learning curve for tasks like creating subcategories.

Cons

Initial struggles with Slack integration and understanding features like creating subcategories were overcome with time and familiarity resulting in ease of use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

J

Javier

Marketing and Advertising, 101-500 employees

Less than a year

3.0
April 2023

Great app to control and assign tasks

Pros

Notifications can be too frequent as project deadlines approach.

Cons

Notifications increase in frequency as project deadlines approach.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

9

Functionality

6

J

Jessy

Information Technology and Services, 51-100 employees

More than a year

4.0
April 2023

My personal review for monday.com

Pros

Concerns about the lack of UI adjustability and time-consuming data entry.

Cons

Concerns exist about the lack of UI adjustability. The drag-and-drop interface feels limiting and challenging to customize for unique needs perceived as time-consuming for data entry.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A

Ashley

Professional Training & Coaching, 1-10 employees

4.0
April 2023

Great tool

Pros

The absence of built-in chat limited data exporting no offline capabilities and high costs for small businesses are noted.

Cons

Drawbacks include the absence of built-in chat limited data exporting no offline capabilities and costs considered high for small businesses.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

10

N

Neta

Civic & Social Organization, 11-50 employees

More than a year

4.0
April 2023

Upgrade Your Results

Pros

Viewing access issues for project team managers without user accounts.

Cons

Accessibility issues arise for project team managers without a user account.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

K

kesia

Broadcast Media, 1-10 employees

Less than 6 months

5.0
April 2023

monday.com is the best

Pros

Alerts functionality needs improvement; occasional app crashes may be due to bugs.

Cons

Alerts functionality needs improvement with occasional app crashes possibly caused by bugs.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than a year

3.0
April 2023

Monday.com for students

Pros

Monday.com might be considered more expensive by some college students compared to alternative project management software especially for larger student teams.

Cons

College students may find Monday.com comparatively pricier particularly for larger student teams.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

9

Functionality

8

C

Cesar

Accounting, 1-10 employees

3.0
April 2023

Solid project management platform with intuitive interface but high pricing and limited customizati

Pros

The main downside is the pricing which can be high compared to other similar tools along with limited customization for specific user needs.

Cons

Monday.com's pricing and limited customization capabilities may pose challenges for users with specific needs.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

6

Functionality

4

A

Akshay

Marketing and Advertising, 101-500 employees

Less than 6 months

5.0
April 2023

Monday - Flexible collaborative scalable project management platform

Pros

Challenges include pricing a learning curve and limited customization options. Integration with tools like Slack Google Drive and Zoom is highlighted.

Cons

Concerns include pricing learning curve and limited customization options. Integration with various tools like Slack Google Drive and Zoom facilitates comprehensive project management.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

C

Carolina

Judiciary, 1-10 employees

Less than a year

5.0
April 2023

Monday It is an amazing platform for organizing and extracting data.

Pros

Initial email frequency during onboarding was excessive and somewhat bothersome.

Cons

Initial email overload is perceived as aggressive and repetitive.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

V

Venita

Public Relations and Communications, 1-10 employees

More than a year

5.0
April 2023

LOVE this product and it just keeps getting better!

Pros

Locating archived or deleted tasks can be challenging but once found accessing and reviewing files is straightforward. Faster response times for support are desired for quicker issue resolution.

Cons

Locating archived or deleted tasks proves challenging due to buried features requiring time to search. Once found accessing and reviewing files is effortless simplifying task restoration.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10