Total 3795 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CF

Carlota Figueroa

Marketing and Advertising, 11-50 employees

Less than a year

5.0
October 2024

“Flexible task organization”

Pros

Setting up new ways to organize tasks is really easy and I can filter everything by the specific fields that matter to us.

Cons

The search bar isn't consistently reliable when I look up text that I know is inside a task. There are times when I search for a number or ticket saved in a task line and the task still doesn't show up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

AR

Athena Reddersen

Legal Services, 1-10 employees

More than a year

5.0
October 2024

“Versatile for every project”

Pros

This tool works well for all kinds of things on my end from legal work to personal to-dos and even business projects. Having everything in one place makes it useful across different parts of my day.

Cons

One downside is that there isn't a payment plan geared toward solo business owners who only have one employee.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VK

Vincent Kleijn

Financial Services, 101-500 employees

Less than a year

5.0
October 2024

“Better team alignment”

Pros

It really helps keep our teams better aligned and on the same page.

Cons

We have not had any negative experience with this product.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Medical Devices, 101-500 employees

Less than 6 months

5.0
October 2024

“user friendly yet modern design”

Pros

The visual design and user friendly layout stood out to me. The platform is very user friendly so getting around and finding what I need is really simple.

Cons

I feel like the thing it is missing is a built-in reviews and approvals feature. If it added that, it would feel like a complete all in one platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

DC

Dianne Crowley

Computer Software, 500+ employees

Less than 6 months

4.0
October 2024

“Dependable turnkey project platform”

Pros

Monday.com feels like a turnkey platform for the most part and comes with all the core pieces we actually need to get work done.

Cons

The downside is that it doesn't offer as much customization as some other similar platforms.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

9

JO

Joseph Oliveira

Publishing, 1-10 employees

Less than a year

4.0
October 2024

“Project planner's dream”

Pros

This is a really good piece of software and feels like a dream come true for project planning.

Cons

Its pricing is a bit high especially for a small business.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

NC

Neil Cole

E-Learning, 11-50 employees

More than a year

5.0
October 2024

“Flexible project tracking powerhouse”

Pros

Keeping projects and tasks organized in it is really easy. I am able to set request dates, due dates, plus start and end dates without any hassle and the amount of customization it offers is impressive.

Cons

The automation setup feels a bit misleading. When you open a free account, automations are available for the first couple of weeks but then they get shut off. To keep using them, you need a paid plan. It would be much better if free accounts still included at least two or three automations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

RR

Rick Reiman

Computer Software, 51-100 employees

Less than a year

4.0
October 2024

“was able to use it easily”

Pros

The basics were very easy to pick up and we were able to build project boards right away. Adjusting those boards to fit our implementation timeline was simple too. The interface is clean and easy to understand which has been especially helpful since we share boards with our onboarding clients and they regularly give positive feedback. It also feels like the platform rolls out updates and fixes quite often.

Cons

Budget tracking does the job but it lacks some customization options that matter to us. That said my team came up with a workaround so it hasn't been a deal-breaker. I also get the sense that the platform has a lot of advanced features we still aren't really using.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

GP

Gautam Puri

Computer Software, 51-100 employees

Less than a year

5.0
October 2024

“Simple task management win”

Pros

It is very easy to use and it helps me keep my tasks organized without any hassle. Creating tasks and assigning them is also quick and simple.

Cons

I have not come across anything to dislike. It's simple to use, user friendly and just as easy to set up the way I need.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

WH

Waleed Hasan

Writing and Editing, 11-50 employees

More than a year

5.0
October 2024

“Custom boards that transformed teamwork”

Pros

Monday.com has honestly been a game changer for the way my team handles project management. The interface is easy to navigate and the visual boards make it really simple for everyone to check the status of projects and tasks at a glance. I also really like how much we can customize the boards and views to match exactly what our team needs.

Cons

At the beginning there is a bit of a learning curve, partly because the platform comes with so many features. That said after spending a few hours with it, everything starts to make sense and becomes much easier to use. The free plan is a really good starting point for smaller teams, while the paid tiers unlock even more advanced functionality.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

8

AU

Alessandro Urzì

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
October 2024

“pretty happy so far”

Pros

It is very user friendly and simple to roll out Across the team and I was especially happy to see that it has been available in Italian for some time now. At this point the tool seems stable and well made.

Cons

One thing I still wish it offered is the ability to spread each team member's tasks directly across the calendar so workloads could be balanced more accurately and then checked afterward against the timesheet.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

ST

sarad thapa

Information Technology and Services, 11-50 employees

Less than 6 months

5.0
October 2024

“Visual project tracking shines”

Pros

The visual project management tools are the part I appreciate most. They make it much easier to see what's happening across projects and keep everything organized at a glance.

Cons

Pricing is on the higher side compared with other project management tools especially for smaller companies working with tighter budgets.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

BU

Ben Ullrich

Marketing and Advertising, 1-10 employees

Less than a year

5.0
October 2024

“keep work on track”

Pros

Right away the visual interface made work feel much more manageable. Everything is organized in boards that can be customized however needed and that flexibility is a big plus. It's much easier to stay on top of tasks, see who's responsible for what and keep track of deadlines.

Cons

Getting everything set up at the beginning can be pretty complicated. There are so many options available that the initial setup can feel a bit overwhelming.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

NO

Nnedi Okum

Marketing and Advertising, 1-10 employees

Less than a year

5.0
October 2024

“helps manage projects”

Pros

monday.com works really well for managing team projects. It's flexible, visually appealing and comes with impressive customization and collaboration features that make it even more attractive to use.

Cons

Even though the app fits team projects nicely, anyone considering it should keep in mind that the free version has its limits so upgrading to a paid plan may eventually be necessary.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

JN

Jakub N

Graphic Design, 1-10 employees

Less than 6 months

5.0
October 2024

“user friendly interface”

Pros

The interface is user friendly and simple to move around in which makes the platform very user friendly. The task automation features are also a strong plus. It fits small teams really well and at the same time it can scale effectively for much larger organizations.

Cons

Although the core interface is user friendly some of the more advanced features and customization options take a bit of time to learn and get comfortable with.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

JL

Jonathan Lee

Retail, 11-50 employees

More than a year

5.0
October 2024

“All in one collaboration powerhouse”

Pros

Instead of juggling several tools or relying on outside integrations, monday.com gives me pretty much everything I need in one place. I use it for instant messaging, team collaboration, file sharing and PPM and having all of those features built into a single platform makes my work much more convenient.

Cons

Since I began using it I honestly have not run into any drawbacks at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BT

Benjamin Tenzer

Human Resources, 51-100 employees

Less than a year

4.0
October 2024

“Flexible boards for every workflow”

Pros

The platform is highly customizable so you can set up boards for just about anything, whether that's task management, project tracking, CRM or other workflows.

Cons

One downside is that performance can dip At times especially on larger boards where loading may feel slow or a bit laggy.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Health, Wellness and Fitness, 11-50 employees

Less than a year

4.0
October 2024

“great features”

Pros

Right away monday.com felt very worthwhile to use. It comes with a lot of useful features and they're user friendly as well. On top of that the overall design and page layout make the platform simple to navigate and the level of customization is a big plus.

Cons

If there's one area I'd want improved, it would be having more extensions for using it especially more advanced search capabilities.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

IP

Ishit Patel

Education Management, 1-10 employees

Less than 6 months

4.0
October 2024

“well designed interface”

Pros

The interface is well designed and user friendly. It gives a clear overview of everything and moving around the platform is not a hassle.

Cons

Getting the most out of it does take some time especially in the beginning. The way templates work and the process of building workflows could be more user friendly.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

SA

Sadiq Abdullahi

Management Consulting, 11-50 employees

More than a year

5.0
October 2024

“easy to set up and run”

Pros

It was easy to set up and run and we didn't need to bring in outside system integrators to make it happen. It lets me plan, track and manage projects and tasks all in one place which has been really convenient.

Cons

I have not run into any problems at all and I really credit the vendor for maintaining zero downtime.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10