Carlota Figueroa
Marketing and Advertising, 11-50 employees
Less than a year
“Flexible task organization”
Pros
Setting up new ways to organize tasks is really easy and I can filter everything by the specific fields that matter to us.
Cons
The search bar isn't consistently reliable when I look up text that I know is inside a task. There are times when I search for a number or ticket saved in a task line and the task still doesn't show up.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Athena Reddersen
Legal Services, 1-10 employees
More than a year
“Versatile for every project”
Pros
This tool works well for all kinds of things on my end from legal work to personal to-dos and even business projects. Having everything in one place makes it useful across different parts of my day.
Cons
One downside is that there isn't a payment plan geared toward solo business owners who only have one employee.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vincent Kleijn
Financial Services, 101-500 employees
Less than a year
“Better team alignment”
Pros
It really helps keep our teams better aligned and on the same page.
Cons
We have not had any negative experience with this product.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Medical Devices, 101-500 employees
Less than 6 months
“user friendly yet modern design”
Pros
The visual design and user friendly layout stood out to me. The platform is very user friendly so getting around and finding what I need is really simple.
Cons
I feel like the thing it is missing is a built-in reviews and approvals feature. If it added that, it would feel like a complete all in one platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Dianne Crowley
Computer Software, 500+ employees
Less than 6 months
“Dependable turnkey project platform”
Pros
Monday.com feels like a turnkey platform for the most part and comes with all the core pieces we actually need to get work done.
Cons
The downside is that it doesn't offer as much customization as some other similar platforms.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Joseph Oliveira
Publishing, 1-10 employees
Less than a year
“Project planner's dream”
Pros
This is a really good piece of software and feels like a dream come true for project planning.
Cons
Its pricing is a bit high especially for a small business.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Neil Cole
E-Learning, 11-50 employees
More than a year
“Flexible project tracking powerhouse”
Pros
Keeping projects and tasks organized in it is really easy. I am able to set request dates, due dates, plus start and end dates without any hassle and the amount of customization it offers is impressive.
Cons
The automation setup feels a bit misleading. When you open a free account, automations are available for the first couple of weeks but then they get shut off. To keep using them, you need a paid plan. It would be much better if free accounts still included at least two or three automations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Rick Reiman
Computer Software, 51-100 employees
Less than a year
“was able to use it easily”
Pros
The basics were very easy to pick up and we were able to build project boards right away. Adjusting those boards to fit our implementation timeline was simple too. The interface is clean and easy to understand which has been especially helpful since we share boards with our onboarding clients and they regularly give positive feedback. It also feels like the platform rolls out updates and fixes quite often.
Cons
Budget tracking does the job but it lacks some customization options that matter to us. That said my team came up with a workaround so it hasn't been a deal-breaker. I also get the sense that the platform has a lot of advanced features we still aren't really using.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Gautam Puri
Computer Software, 51-100 employees
Less than a year
“Simple task management win”
Pros
It is very easy to use and it helps me keep my tasks organized without any hassle. Creating tasks and assigning them is also quick and simple.
Cons
I have not come across anything to dislike. It's simple to use, user friendly and just as easy to set up the way I need.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Waleed Hasan
Writing and Editing, 11-50 employees
More than a year
“Custom boards that transformed teamwork”
Pros
Monday.com has honestly been a game changer for the way my team handles project management. The interface is easy to navigate and the visual boards make it really simple for everyone to check the status of projects and tasks at a glance. I also really like how much we can customize the boards and views to match exactly what our team needs.
Cons
At the beginning there is a bit of a learning curve, partly because the platform comes with so many features. That said after spending a few hours with it, everything starts to make sense and becomes much easier to use. The free plan is a really good starting point for smaller teams, while the paid tiers unlock even more advanced functionality.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Alessandro Urzì
Marketing and Advertising, 1-10 employees
Less than 6 months
“pretty happy so far”
Pros
It is very user friendly and simple to roll out Across the team and I was especially happy to see that it has been available in Italian for some time now. At this point the tool seems stable and well made.
Cons
One thing I still wish it offered is the ability to spread each team member's tasks directly across the calendar so workloads could be balanced more accurately and then checked afterward against the timesheet.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
sarad thapa
Information Technology and Services, 11-50 employees
Less than 6 months
“Visual project tracking shines”
Pros
The visual project management tools are the part I appreciate most. They make it much easier to see what's happening across projects and keep everything organized at a glance.
Cons
Pricing is on the higher side compared with other project management tools especially for smaller companies working with tighter budgets.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Ben Ullrich
Marketing and Advertising, 1-10 employees
Less than a year
“keep work on track”
Pros
Right away the visual interface made work feel much more manageable. Everything is organized in boards that can be customized however needed and that flexibility is a big plus. It's much easier to stay on top of tasks, see who's responsible for what and keep track of deadlines.
Cons
Getting everything set up at the beginning can be pretty complicated. There are so many options available that the initial setup can feel a bit overwhelming.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Nnedi Okum
Marketing and Advertising, 1-10 employees
Less than a year
“helps manage projects”
Pros
monday.com works really well for managing team projects. It's flexible, visually appealing and comes with impressive customization and collaboration features that make it even more attractive to use.
Cons
Even though the app fits team projects nicely, anyone considering it should keep in mind that the free version has its limits so upgrading to a paid plan may eventually be necessary.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Jakub N
Graphic Design, 1-10 employees
Less than 6 months
“user friendly interface”
Pros
The interface is user friendly and simple to move around in which makes the platform very user friendly. The task automation features are also a strong plus. It fits small teams really well and at the same time it can scale effectively for much larger organizations.
Cons
Although the core interface is user friendly some of the more advanced features and customization options take a bit of time to learn and get comfortable with.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Jonathan Lee
Retail, 11-50 employees
More than a year
“All in one collaboration powerhouse”
Pros
Instead of juggling several tools or relying on outside integrations, monday.com gives me pretty much everything I need in one place. I use it for instant messaging, team collaboration, file sharing and PPM and having all of those features built into a single platform makes my work much more convenient.
Cons
Since I began using it I honestly have not run into any drawbacks at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Benjamin Tenzer
Human Resources, 51-100 employees
Less than a year
“Flexible boards for every workflow”
Pros
The platform is highly customizable so you can set up boards for just about anything, whether that's task management, project tracking, CRM or other workflows.
Cons
One downside is that performance can dip At times especially on larger boards where loading may feel slow or a bit laggy.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Anonymous
Health, Wellness and Fitness, 11-50 employees
Less than a year
“great features”
Pros
Right away monday.com felt very worthwhile to use. It comes with a lot of useful features and they're user friendly as well. On top of that the overall design and page layout make the platform simple to navigate and the level of customization is a big plus.
Cons
If there's one area I'd want improved, it would be having more extensions for using it especially more advanced search capabilities.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Ishit Patel
Education Management, 1-10 employees
Less than 6 months
“well designed interface”
Pros
The interface is well designed and user friendly. It gives a clear overview of everything and moving around the platform is not a hassle.
Cons
Getting the most out of it does take some time especially in the beginning. The way templates work and the process of building workflows could be more user friendly.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Sadiq Abdullahi
Management Consulting, 11-50 employees
More than a year
“easy to set up and run”
Pros
It was easy to set up and run and we didn't need to bring in outside system integrators to make it happen. It lets me plan, track and manage projects and tasks all in one place which has been really convenient.
Cons
I have not run into any problems at all and I really credit the vendor for maintaining zero downtime.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10